Trusted Agent profile · Wakefield

Richard Kendal Normanton and Pontefract reviews in Wakefield

4.7

★★★★★ Excellent

827 reviews across 2 platforms

10 High Street, Normanton, WF6 2AB, Wakefield, WF6 2AB

Richard Kendal's office in Wakefield, at 10 High Street, is rated 4.7 out of 5 across 827 reviews on two platforms.

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4.3 / 5

58

Reviews on Facebook

Business-wide

Trustpilot logo

769

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service

This is not the first time I have used Richard Kendall’s. Having moved plenty of times over the years I have always been so happy with the service I have received. The ladies looking after my property, Shireen and Catherine was amazing. They took care of everything for me, updating me with what was next at every stage. I cannot rave about this estate agent enough. I hopefully have found my forever home now, but highly recommend to anyone looking to move home.

Sheila · 19 March 2024

Agent replied · 30 October 2024

Thank you for leaving a review.

5/5

Trustpilot

Exceptional Service

We found our new house through Richard Kendall Estate Agents and had the pleasure of working with Karen Marijewko during the purchase of our new property, and I cannot express how impressed I am with her professionalism, dedication, and expertise. From start to finish, Karen went above and beyond to ensure a smooth and stress-free experience.Karen’s communication skills are outstanding. She kept us informed at every stage, promptly responding to emails and calls. Her transparency and honesty made us feel confident and well-informed throughout the entire journey.Thank you, Karen, for making our property purchase a delightful experience!

Barry · 4 March 2024

Agent replied · 30 October 2024

Thank you much for taking the time to leave this review.

5/5

Trustpilot

Big thanks to Kendall's

Cath and Shireen were very helpful in getting this sale over the line.Their approach to assuring customer satisfaction was exemplary. They were great communicators and explained what was happening at every step over the year it took to sell the property.It's true to say a shorter experience would have been more agreeable however I can't put them at fault for that. I can add that the valuer, David, was good at his job and not at all "pushy"; a definite plus in an estate agent!

Tony · 29 February 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Catherine, Shireen and David. It really is appreciated.

5/5

Trustpilot

Would highly recommend

Jessica oversaw the process of us securing our rental property. From start to finish she was professional, always responded quickly, kept us informed the entire way and was genuinely lovely to deal with. So much so, my partner and I have decided once the time comes to purchase our first property we’d definitely want to buy through Richard Kendall. However, everyone we spoke to within the Richard Kendall office in Horbury was equally lovely and informative.

Kendra · 16 May 2024

Agent replied · 30 October 2024

Thank you for leaving a review for Jess.

5/5

Trustpilot

Karen Marijewko…. Outstanding

Karen Marijewko has been outstanding dealing with our purchase of a new property. She has been patient, tenacious and thoroughly professional throughout. Our purchase was not straightforward & Karen helped to push it forward every step of the way. I can genuinely say that without her involvement we might not have made it. It was a pleasure to have Karen on our side and I am grateful for her help throughout.

Katryn · 31 July 2024

Agent replied · 30 October 2024

Thank you so much for taking the time to leave this review.

5/5

Trustpilot

We would like say Big thank you to…

We would like say Big thank you to Suzanne & Donna.I am writing this review to express my sincere appreciation for the outstanding service provided during the purchase of my property. Your dedication, expertise, and professionalism truly exceeded my expectations, and I am grateful for the positive experience you facilitated throughout the entire process.From our initial meeting to the successful conclusion of the transaction, your attention to detail and commitment to ensuring a smooth real estate transaction were evident. Your knowledge of the market, excellent communication skills, and ability to navigate potential challenges demonstrated your expertise in the field.I particularly want to commend you for your responsiveness, Honesty, transparency and willingness to address any concerns or questions I had promptly. Your guidance and insights were invaluable, making the entire experience not only stress-free but also enjoyable.Your commitment to going above and beyond to meet my needs and preferences did not go unnoticed, and I am truly thankful for your efforts. It is evident that you are passionate about your work and dedicated to providing the highest level of service to your clients.I will not hesitate to recommend your services to friends, family, and colleagues who may be in need of a reliable and skilled real estate professional. Your commitment to excellence sets you apart in the industry, and I am confident that others will benefit from the same level of exceptional service that I received.Once again, thank you for your hard work, dedication, and exceptional service.

Naveed · 1 February 2024

Agent replied · 30 October 2024

Thank you so much for taking the time to leave this review for Suzanne and Donna at our Ossett office. It is just fantastic to read and very heartwarming for us all.

5/5

Trustpilot

Amanda Holt was excellent and drove the…

Amanda Holt was excellent and drove the sale throughout the process. She is a real credit to Richard Kendall estate agents

Zoe · 8 October 2026

5/5

Trustpilot

I chose Richard Kendall based upon…

I chose Richard Kendall based upon previous estate agency requirements that they fulfilled for me. As with the earlier transaction my overall experience was again excellent. The process of buying and selling a property can be a frustrating and difficult task. Throughout the whole process of this sale my representative at Richard Kendall was always available to answer my calls and provide timely updates and advise on current progress. In some instances going above and beyond expectations when the Buyers solicitors were proving to be uncontactable. Without these actions I believe a longer and drawn out sale would have ensued. I would definitely recommend and chose Richard Kendall again for any future estate agency requirements.

David · 25 January 2024

Agent replied · 30 October 2024

Thanks so much for leaving a review.

5/5

Trustpilot

Shireen and Catherine were wonderful…

Shireen and Catherine were wonderful from start to finish, always happy to help me with any questions I had and were excellent in guiding me through the sale of my property. I would 100% yes Richard Kendall again.

Molly · 17 September 2025

Agent replied · 22 September 2025

Thank you so much for your kind review. We are delighted to hear that Shireen and Catherine supported you so well throughout your sale and were always on hand to answer your questions. It’s wonderful to know they made the process smooth and straightforward for you.

5/5

Trustpilot

I would like to give a very high recommendation for Richard Kendall's Estate Agents…

I would like to give a very high recommendation for Richard Kendall's Estate Agents. They have been brilliant throughout the entire process of selling my house.I can't thank Mandy Bennett enough for her proactive and efficient approach to push the sale through. Speed was of the essence. She kept me informed every step of the way, chasing up any delays all along the chain and doing the job of three estate agents at once!She offered a personal touch with care and support for my circumstances and handled difficult situations and all negotiations well for all parties. My buyers agreed with me that Mandy Bennett had served us equally exceptionally well, offering the best service possible through to completion.

David · 11 January 2024

Agent replied · 30 October 2024

Thank you for taking the time to leave Mandy a review

5/5

Trustpilot

The biggest thank you to Emily Dunbar…

The biggest thank you to Emily Dunbar and Amanda Holt. They both were amazing from start to finish of buying our home and we couldn’t have done it without their knowledge and excellent communication! Thanks so much ladies!

Eleanor · 13 September 2025

Agent replied · 22 September 2025

Thank you for leaving a review for both Emily and Amanda.

5/5

Trustpilot

Stress and strain eliminated

I needed to deal with the Sale of my elderly Aunts property following her move into a Care Home.I cannot thank Karen Marijewko enough for the way she handled what turned out to be a time consuming and at times frustrating journey. Karen kept to her word and her regular updates kept me fully up to date from all parties involved. (duly passed on to my Aunt) she says she couldn't have done this without me .... But please be aware I definitely couldn't have done this without Karen, she truly is a credit to her profession.

Mrs · 10 January 2024

Agent replied · 30 October 2024

Thank you for leaving such a lovely review for Karen. It really is appreciated.

5/5

Trustpilot

Cannot recommend Richard Kendal enough…

Cannot recommend Richard Kendal enough and wouldn’t hesitate to use them again in the future. From the honest and informative initial marketing appraisal carried out by Daniel Grimshaw, to the professional photography including drone video it assisted in us accepting an offer within 5 days of the property being on the market.Special thanks to Karen Marijewko for her assistance and help with the process. Pleasure to deal with and kept in contact weekly to keep me updated at every stage of the process, thank you Karen!

Jon · 15 December 2023

Agent replied · 30 October 2024

Thank you for taking the time to leave a wonderful review for Danny and Karen.

5/5

Trustpilot

Amazing Amanda

Richard Kendall were the estate agents for the people we were buying our house from. Wow wow wow. Amanda Holt, you were born to be an estate agent! What a lovely human being, who is extremely knowledgeable in her field and the most proactive and approachable person. At every step Amanda was there to support. In difficult circumstances at times, Amanda knew exactly what to do and used encouraging language which made everyone feel at ease.

Kirsty · 22 June 2025

5/5

Trustpilot

Faultless from start to finish!

Faultless from start to finish! Karen Marijewko at Richard Kendall was an absolute life saver during a stressful process. Clear and consistent communication from the start, accommodating and knowledgeable. Highly recommend! Thanks again Karen :)

Mia · 17 September 2025

Agent replied · 22 September 2025

Thank you so much for your lovely review. We are thrilled to hear how much Karen’s clear communication, knowledge and support helped make the process easier for you.

5/5

Trustpilot

Excellent Customer Service, Brilliant Price!

From start to finish, Richard Kendall Ossett have gone above and beyond with their timely manner throughout my house sale.There were constant updates every 2 weeks on the progress of the sale, and if anything needed sorting they would be on the case immediately.I cannot recommend Richard Kendall enough for your house sale/purchase. With competitive prices and outstanding customer service, it's a no brainer to choose Richard Kendall.I would also like to say a massive thank you to the Ossett team, brilliant work in getting the job done!

Michael · 10 November 2023

Agent replied · 30 October 2024

Thank you so much for taking the time to leave a review for the Ossett team

5/5

Trustpilot

Could we pass on our sincere thanks to…

Could we pass on our sincere thanks to both Mandy and Shireen . Throughout the process they were positive , informative , diligent and extremely approachable . They are a credit to Kendall’s Thank you both once again

DIANE · 8 September 2026

Agent replied · 22 September 2026

Thank you so much for such kind words. We are delighted Mandy and Shireen's positive, diligent approach made the whole process feel approachable throughout, they really are a credit to the team. We will be sure to pass your thanks on to them both.

5/5

Trustpilot

excellent service

Worked with Donna and Susanne from Ossett branch from May to October and they were excellent. I was quite nervous as a first time buyer but they were great at answering all my questions. They kept me well informed of any progress and took it upon themselves to mediate between the solicitors, when they were not responding to queries. They always followed through on everything, even if it was just to say 'hi we haven't had a response to this yet, so we will try again tomorrow'. Cant fault them at all, thank you both so much

Jodie · 23 October 2023

Agent replied · 30 October 2024

Thank you for leaving a review and we wish you all the best in your first home.

5/5

Trustpilot

Purchased a property via Richard…

Purchased a property via Richard Kendals and Miranda (Ossett branch) was excellent from start to finish. She was chasing solicitors both sides and also keeping me informed of what was happening throughout. Great service

Lee · 30 September 2026

Agent replied · 10 October 2026

Thank you for such a great review. We are pleased Miranda was excellent from start to finish, chasing solicitors on both sides and keeping you informed throughout. We will be sure to pass your thanks on to her at Ossett. Thank you for choosing Richard Kendall.

5/5

Trustpilot

House sale.

I cannot speak too highly of the service provided by Trish Wraith who guided me through the process of selling my property, providing me with details of all enquires, viewings and offers in a very pleasant and proficient way.Trish was always on hand to answer my queries easing my concerns about any issues that came to the fore. She liaised between myself and the buyer before reaching a satisfactory conclusion to the sale.I highly recommend Richard Kendall Estate Agent and thank Trish for everything the she did to assist me in the sale.

Alan · 18 October 2023

Agent replied · 30 October 2024

Thank you, we really appreciate that you have taken the time to leave a review for Trish and the service you received from our Ossett office.

5/5

Trustpilot

First time buyer purchase

After completion of my first house on Friday, I just wanted to share my appreciation and say that I was really pleased with the service delivered by Karen Marijewko. Everything was done in great time and communicated everything back to me brilliantly throughout.I had the pleasure to be dealt by with such a knowledgeable professional, supporting me as a first time buyer and always contacted me keeping me updated.

Kiran · 5 June 2024

Agent replied · 30 October 2024

Thank you for taking the time to leave a review for Karen and the service you received.

5/5

Trustpilot

1st Time Landlord

I let my property out through Richard Kendall with Kelly as my main point of contact. This was the first property I had let out so needed everything explaining from scratch which Kelly was happy to do. Kelly was thorough and friendly throughout the entirety of the process. External factors meant that there was quite a bit of pressure on ensuring the property was let quickly whilst still ensuring high quality tenants, which was no issue for Kelly.Overall extremely pleased with the excellent service provided and would 110% not hesitate in coming to Richard Kendall in future.

Lewis · 17 October 2023

Agent replied · 30 October 2024

Thank you so much for leaving a review for Kelly

5/5

Trustpilot

First time renter concerns... Didn't need to worry!

As a first-time renter I was quite worried about everything I'd need to do, both before and after moving into a property. However Kelly Scoffins and the team at Richard Kendall made this whole process simply and straightforward. From the initial viewing to getting the keys, communication was great, and all of my questions were quickly answered. Thank you Kelly and everyone else involved! Highly Recommended!

R · 16 September 2025

5/5

Trustpilot

Alice has been great throughout all the…

Alice has been great throughout all the process of taking a rental on. All the staff seem lovely and helpful.

Emily · 17 January 2026

Agent replied · 22 January 2026

Thank you for your kind review. We are so pleased to hear that Alice looked after you well and made the rental process a positive experience.

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Questions about Richard Kendal Normanton and Pontefract

How many reviews does Richard Kendal Normanton and Pontefract have?

Richard Kendal's Wakefield office has 827 reviews across two platforms: 58 on Facebook (across the whole business), 769 on Trustpilot (across the whole business).

What is Richard Kendal Normanton and Pontefract's rating?

Richard Kendal Normanton and Pontefract is rated 4.7 out of 5 across all 827 reviews.

Where is Richard Kendal's Wakefield office?

Richard Kendal Normanton and Pontefract, 10 High Street, Normanton, WF6 2AB, Wakefield, WF6 2AB.

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