Richard Kendal Normanton and Pontefract reviews in Wakefield

★★★★★ 5/5

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I’ve just bought a house through…

I’ve just bought a house through Richard Kendall, what a fantastic service they provide, from first viewing the house right through to receiving they keys,frequently informed what the progress was and never too busy to answer the phone for any questions I needed answering, a very special thanks to Leah who looked after us through the process, always a happy voice and always willing to give advice….. wish I could say that about my solicitor… buts that’s another story, Thanks so much to Richard Kendals and all its team 😊

Mandy · 15 October 2024

★★★★★ 5/5

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Purchased my first home

I recently had the pleasure of purchasing my first home through Richard Kendall. A special mention to Shireen and Catherine who kept me informed with where I was in the process and they were easy to talk to, nothing was too much for them. Even when I felt the process was taking long, they both kept chasings things up for me and reassuring me every step of the way with an update. Thank you so much! I cannot recommend them highly enough. From the very beginning, their professionalism, attention to detail, and genuine care shone through. Thank you Richard Kendall but most importantly thank you Shireen and Catherine for your time and patience and for making what can often be a stressful process into a truly positive and rewarding experience!

Adesuwa · 30 September 2024

★★★★★ 5/5

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We chose Richard Kendall to sell my…

We chose Richard Kendall to sell my father’s house because Roger Hall was far and away the most professional valuer we saw who gave good, sensible advice. We were allocated Amber Hamilton in the Pontefract office and although the sale was a little bit fraught - one sale fell through and the next had a long, difficult chain - she was amazing. The communication was always excellent and Amber was always polite, friendly and reassuring. On the rare occasion she wasn’t available all of the other office staff were helpful and seemed knowledgeable about the sale. Can’t recommend them highly enough and I would definitely use them again

Mrs · 21 October 2025

★★★★★ 5/5

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Exceptional Service and Seamless Experience

I recently had the pleasure of working with Alannah Kelly at Richard Kendall and cannot recommend Alannah and her team highly enough. From the very beginning, their professionalism, attention to detail, and genuine care shone through. The team was incredibly knowledgeable about the market and guided me every step of the way, ensuring that all my questions were answered throughout the process.Their communication was impeccable, keeping me updated regularly and responding quickly to any inquiries.If you’re looking for a trustworthy, dedicated, and highly professional estate agency, look no further than Richard Kendall. I am beyond grateful for their exceptional service and would not hesitate to work with them again in the future.Thank you, for making what can often be a stressful process into a truly positive and rewarding experience!

Reuben · 21 September 2024

★★★★★ 5/5

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We purchased our home through Richard…

We purchased our home through Richard Kendal and really wish we had also sold through them. Amanda Holt has made the journey seamless, with her weekly updates. Very professional and highly knowledgeable in all aspects of buying and selling. Nothing was too much and always returned calls and emails as promised. Really felt I was talking to a friend and can't recommend her and Richard Kendal's enough. So looking forward to moving to our new home on Thursday. Thanks Amanda for all you have done for us .

Mrs · 9 September 2024

★★★★★ 5/5

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Timely service, good communication

Liz constantly provided an exceptional service. We had good communication with prompt follow up with all our queries related to the house we were buying. Liz was friendly and helpful throughout the whole process. Thank you Liz.

AM · 16 January 2026

★★★★★ 5/5

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First time Renter

First time Renter, Kelly Scoggins was my agent and couldn't have wished for a better person to guide me through the process. Explained everything to me in terms I could understand. Was patient with me, always helpful and even now I'm in the house and have been for over a month, is still my right hand women to help me get thins sorted and being a liaison between me and the landlord. Brilliant Person who is amazing at her job on a professional level and very caring on a personal level. Would recommend anyone to use Richard Kendall.

Sean · 21 August 2024

★★★★★ 5/5

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We sold our House through Kendall’s (…

We sold our House through Kendall’s ( Hallmark ) and what could have been a traumatic experience turned out to be trouble free due to the commitment of Liz Cooke. She was pro active every step of the way, ensuring both parties had the correct documentation and information etc at the correct time. She has been a pleasure to deal with and would always give an honest answer to our many questions. We would definitely recommend Liz and Kendall’s any time.

Mr · 16 August 2024

★★★★★ 5/5

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Excellent Estate Agent

Liz Cooke took over matters for us after the first few months of marketing my late Mother's house which was proving tricky to sell in a buyers market. Liz has a natural energy and enthusiasm for her job and it shines through. She is totally professional, a great listener/communicator in general and always got back to me quickly on the phone or email if she wasn't immediately available. Liz was an absolute pleasure to deal with during what was a particularly stressful time for us, exacerbated by living so far away from Wakefield. I have no hesitation in recommending her agency skills.

J · 25 July 2024

★★★★★ 5/5

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Elizabeth Cooke From Kendall's when up…

Elizabeth Cooke From Kendall's when up above and beyond for the sale of our property. The sale wasn't an easy sale due to the fact that the property was part of a divorce settlement, making it very different from a normal sale. Thank you so much for all your help

Janice · 11 September 2026

★★★★★ 5/5

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Seamless First-Time Buying Experience

I recently had the pleasure of purchasing my first home through Richard Kendall. As a first-time buyer, I was initially a bit overwhelmed by the whole process, however my estate agent, Karen Majewsko, made the entire journey smooth and stress-free. She navigated me through the various hurdles, ensuring I was well-informed and prepared at every step. My thanks to Karen for making my first home-buying experience a positive one, and I would highly recommend Richard Kendall to anyone looking to buy or sell a home.

Peter · 14 June 2024

★★★★★ 5/5

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Professional & Highly Supportive

Selling my house through Richard Kendall was a great move. Amanda at the Pontefract office was there for me every step of the way. I couldn’t have asked for a better person to handle my sale. She did a fantastic job with the communication between me and the buyer and always pushed the solicitors for updates. My sale wasn’t as straight forward as any of us had hoped but Amanda didn’t let that phase her. Her professional and friendly support continued though-out the whole process. I’d highly recommend Richard Kendall.

Laura · 9 June 2024

★★★★★ 5/5

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I always spoke to the same person who…

I always spoke to the same person who knew the progress or challenges that we came across. I didn't have to repeat myself because I had Mandy who was always keen to help and get things moving. Mandy made this experience great, by being patient and keeping me updated on everything as it was happening. Mandy always informed me of progress and when I went to collect the keys for the house I purchased, Mandy gave me a lovely welcome gift that Richard Kendal give to buyers and this was also a lovely touch. It's been smooth and timely from offer to completion, I would recommend Richard kendal to anyone.

Julie · 6 June 2024

★★★★★ 5/5

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Thank you Amanda

We recently completed the purchase of our new home with Amanda at Richard Kendall. It was a really lengthy and stressful process due to our buyers pulling out at the very last minute and causing us significant delays in the chain, but Amanda held everything together at her end to ensure we were able to keep our dream home and not loose it. She was fantastic at keeping us updated, and also chasing solicitors when needed as we all know they dont rush. I would highly recommend Amanda, thank you so much again x

Sophie · 29 May 2024

★★★★★ 5/5

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Our weekly point of contact

Our weekly point of contact - Karen Marijewko - was what made the experience so good. She was highly efficient, knowledgeable, direct and friendly. They were also the only estate agents who didn't try and push us towards the auction option - which clearly benefits the agent more than the seller.

David · 19 August 2026

★★★★★ 4/5

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We have just completed on our first…

We have just completed on our first home from Richard Kendall. Karen Marijewko was a delight to deal with all the way through and kept us sane when we were worrying about the solicitors! She was friendly, helpful, reassuring and just a general joy to have on the other end of the phone. Thank you Karen! Overall when it came to viewings (we viewed 2 properties with Richard Kendall) it would have been beneficial if the people who show you round know more about the property - they are just there to open/close, whereas we would have liked someone who knew more about the property and could answer our questions there and then without us having to contact the office, seemed a bit of a strange way to do it but overall a good experience and we love our new home. Thanks again Karen for all your help.

Dani · 4 May 2024

★★★★★ 5/5

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Outstanding Service

The service received from Richard Kendall Estates Wakefield, particularly from Grace Wassell, has been outstanding. They were not the agent I used to sell my house but kept me updated constantly on the house I bought. I would certainly make use of them next time.

Sandra · 16 September 2026

★★★★★ 5/5

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Fabulous service from start to finish!!

Fabulous service from start to finish!The valuation provided by David was very thorough and informative, and from that point the secretaries (Kirsty and Sophie) made sure the house was on the market quickly.Karen looked after my property and from her first vendor contact call she kept me updated the whole time, she provided me with suggestions on how best to market and sell the property and thanks to this within the month my property went from not on the market to sstc.The sales process can be a stressful life event but with the kindness and compassion shown by Karen, and the Wakefield office this sale has been made easy.

Simone · 12 April 2024

★★★★★ 5/5

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Richard Kendall would be my first choice for estate agents

Karen Marijewko at Richard Kendall has been fantastic during the purchase of our house. She kept in contact continuously with weekly updates on the phone and emails with any extra progress. I have been able to ask any questions in relation to our purchase and she has helped in any way she can. Starting from our viewings all the way through to exchanging and completion, we have been really impressed and happy with the service from Richard Kendall and Karen in particular. If we need an estate agents in the future, Richard Kendall would be my first choice, cannot fault them at all!

Katie · 12 April 2024

★★★★★ 5/5

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Incredible support from all the team

Every member of staff who supported our sale and purchase were amazing, especially Donna and Suzanne. They were incredible and put up with all my phone calls that could’ve been emails.

Kat · 30 December 2025

★★★★★ 5/5

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Highly recommend

We have sold two houses recently - The first was with another agent & our second was with Richard Kendall. I can honestly say that we should have used Richard Kendall for both of them!Lucy Harrison at the Ossett branch has been brilliant - she has been professional, thorough and kept us updated every step of the way. She gave us confidence with all aspects of the sale. Thank you Lucy.

Consumer · 17 September 2024

★★★★★ 5/5

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Great experience from start to finish

Great experience from start to finish. Richard Kendal helped us to rent a house. It's been a first time experienced for us in the rental of a new place via Richard Kendall at a local branch at Horbury and Jessica Judd was very supportive, friendly, professional and polite throughout the whole process. Jessica is a real credit to her company and I would definitely use the services of Richard Kendal again in the future.

Monica · 13 July 2024

★★★★★ 5/5

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I have been meaning to write a review…

I have been meaning to write a review for a while.We moved to Wakefield 10 years ago. We rented our house through the Horbury office. Always helpful and get back to you.Then we started looking for our 1st bought home 7 years ago. When viewing, Richard Kendall always get back to you. Other agents don't always. I would say 50/50. But Richard Kendall without fail. The buying process was smooth with them.When we came to sell, we didn't go anywhere else, because above all customer service is king. We didn't even compare prices as we knew we would go with then whatever. That is what a great brand does.Bought our 2nd house with them and Catherine, Lucie and especially Melanie were always helpful and understanding.Richard Kendall are not just a great estate agent. They are a great business with customer service at the heart. This is why they are so successful.Thanks.

Chris · 23 March 2024

★★★★★ 5/5

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Richard Kendall were marketing the…

Richard Kendall were marketing the property that we have recently purchased. Liz was looking after the sale and she kept me updated every step of the way with weekly calls. Any queries were dealt with quickly and efficiently and her communication between ourselves and the vendor was excellent. I had more contact from her than I did from the estate agent who was marketing my property. I would recommend anyone using Richard Kendall to sell a property requests for Liz to handle the sale!

LB · 20 March 2024