Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLinley made our renting experience seamless and were very accomodating with our requests. Wendy the letting consultant has a soothing and professional approach to making sure we were updated promptly and also addressing all questions and was transparent with the tenancy agreement.
The referencing agent was superb. I would recommend them for anyone seeking a property agent anytime.
Omobolaji · 29 September 2023
Agent replied · 29 October 2023
Hi Omobolaji, Thank you for taking the time to leave such a lovely review! I wish you the best of luck in your new property. Wendy!
★★★★★ 4/5
GoogleThanks for Holly and the team at L&S for helping me settle in my new accommodation. Very helpful and response quickly all the time.
Yu · 7 June 2022
Agent replied · 7 June 2023
Thank you for this great review, we'll be sure to let Holly and the team know how well they are doing!
We hope you enjoy your lovely new home
★★★★★ 5/5
GoogleVery professional and friendly service (thank you Fiona!), experts in their field, let in no time and very supportive throughout the process. Highly recommend
Wayne · 7 June 2022
Agent replied · 7 June 2023
Thank you Wayne for such a positive review. Fiona will be so pleased with your lovely comments and we really appreciate your recommendation!
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleWendy was really helpful and answered all of our questions we had in signing our tenancy agreement. Would definitely recommend. Thanks!
Matthew · 10 October 2022
Agent replied · 7 June 2023
Thank you so much for your 5-star review! Wendy will be so pleased to read what you write.
Many thanks
Salena West
Customer Service Manager
★★★★★ 1/5
GoogleAwful service. Refusing to repair basic facilities like ovens, washing machines.
Our property is on flood plain - they're answer to the situation is to grab a bin and start moving water when ever it enters the property-Health hazard
3-5 datys to answer, when they do you know they are going to say no to any maintenance issues.
Really disappointed! This was a 5* review previously.
Would not reccomend.NegativeResponsiveness, Professionalism
Jack · 24 August 2022
Agent replied · 23 August 2024
Thank you so much for this amazing review, we are really grateful for your kind words and for letting us know how we are doing, especially Emma and Fiona!
We hope your son is really happy in his new home and wish him well with his studies!
★★★★★ 5/5
GoogleI appreciate the help rendered to me by Wendy and Alex in this rigorous process of settling into a new home. I thank them specially for being professionals and prompt in their responses and directions to me throughout this process and I encourage them to continue with their good works. Thanks very much guys, I'm settled and happy now.
Chinasa.
Floxy · 13 July 2023
Agent replied · 27 July 2023
Thank you for your kind review, Wendy & Alex will love reading your feedback!
★★★★★ 5/5
GoogleRecently moved to rented property with L&S. Holly and Emma were really helpful, all communications were rapid and made the process much easier.
David · 7 June 2022
Agent replied · 7 June 2023
Thank you David for this amazing review.. it's great to see that Holly and Emma were so helpful.
We hope you're happy in your lovely new home and we are always here to help!
★★★★★ 1/5
GooglePayed deposit etc was only there 6 months has soon has handed notice in they must of shown 11 different people round nothing like invading ure privacy is there when ure paying 575 a month when we moved in there was lots of scuffs every where. Moved owt and we cleaned it immaculately nothing wrong with it at all but they still charged us for cleaners and an exit fee day light robbery any way for the company to make money never again gone privert now and never go to this company linley and Simpson!
Foxy · 7 June 2020
Agent replied · 7 June 2023
I am sorry you feel the need to leave a negative review after we have followed the procedures which were clearly outlined within your tenancy. As we value your privacy please do feel free to call us on 01924 375245 to discuss further
★★★★★ 1/5
GoogleMy daughters apartment needed to have the cleaners in and some repairs done after they moved in. Linley & Simpson made it very awkward and actually refused a meter reading at one point but then retracted the statement. They did not reley the correct messages to the landlord creating a bad atmosphere. The contract was a 6 month contract, we paid for 6 months and gave over 1 months notice (which by law we didn't need to) but they insisted that we should give 2 months notice, however, they were wrong as the deposit holders (TDS) refunded the deposit in full! They turned up for the final check with no keys, we'd handed them in a month before. Basically it's an unprofessionally run business, definitely not recommended.
Janice · 7 June 2020
Agent replied · 7 June 2023
Thank you for your feedback Janice. I am sorry that you felt the need to leave a negative review. There were some outstanding repairs as we brought forward the move in date from the advertised date upon your daughters request and they were quickly resolved at the beginning of the tenancy. As the agreement signed between yourselves and the landlord stipulated two months notice we are sorry that you felt you did not have to provide the agreed notice period and upon the landlords instruction we carried out the checkout following normal standard procedures. We wish you luck for the future.
★★★★★ 1/5
GoogleAwful service. Refusing to repair basic facilities like ovens, washing machines.
Our property is on flood plain - they're answer to the situation is to grab a bin and start moving water when ever it enters the property-Health hazard
3-5 datys to answer, when they do you know they are going to say no to any maintenance issues.
Really disappointed! This was a 5* review previously.
Would not reccomend.
Jack · 7 June 2022
Agent replied · 7 June 2023
Thank you so much for this amazing review, we are really grateful for your kind words and for letting us know how we are doing, especially Emma and Fiona!
We hope your son is really happy in his new home and wish him well with his studies!
★★★★★ 5/5
GoogleI want to say huge thank you to Gabrielle for finding me my new property. The service was incredible.
Joseph · 11 August 2022
Agent replied · 7 June 2023
Thank you for such a positive review Joseph. We appreciate your kind words as does Gabrielle.
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleGabrielle has been really helpful, efficient and quick to guide me through reference stages.
Aimee · 7 February 2023
Agent replied · 7 June 2023
Thanks Aimee, your review means a lot to us and we're happy Gabriellle was so helpful!
★★★★★ 5/5
GoogleRichard was really polite, friendly and on time. Was super helpful. Great service
Elliott · 9 March 2023
Agent replied · 7 June 2023
Thanks for your review Elliott!!
★★★★★ 5/5
GoogleLinley and Simpson have been really helpful and thorough and Gabby at Wakefield is so friendly professional and very efficient
Zoe · 7 June 2022
Agent replied · 7 June 2023
Thank you for this lovely review and kind words. We really appreciate you leaving us feedback and spreading the word about us!
★★★★★ 4/5
GoogleThey found me a tenant quickly and gave me a choice of tenant. I had to chase for the date the bond was received by them, as clearly that is the date from which time runs for protection. But all financial statements were in order and provided at the end of the month in which the tenant was located. Will use them again. Reasonable service for the price.
Nicola · 7 June 2022
Agent replied · 7 June 2023
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service for everyone so thank you for letting us know how we are doing!
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleAbsolutely fantastic branch- great responsive staff and such a helpful property management department. Fiona Scott the property manager is so on the ball and goes above and beyond when it comes to looking after, marketing and tenanting my property. As a first time landlord, I wouldn’t be able to do it without her! Thank you for everything!
Alicia · 30 June 2023
Agent replied · 7 July 2023
Thank you Alicia, It is an absolute pleasure to work with you and I am so happy that you are pleased with our service here at the Wakefield Branch!
★★★★★ 1/5
GoogleI will never ever rent a property through Linleys again! No communication within the company so they all have conflicting info, repairs are not acknowledged, then when your landlord SELLS the property, they want to take money from your deposit for cleaning shower heads, toilet seats and crumbs from the freezer!
Katie · 27 November 2023
Agent replied · 23 August 2024
Hello
Could you please email us with further details at feedback@linleyandsimpson.co.uk as we cannot locate you on our system.
Many thanks
★★★★★ 5/5
GoogleWe were in need of a very quick turn around of finding a property to rent and moving in. When it came to viewing the property Kady went out of her way to let us view the property on her way home from work.
The fees were reasonable, unlike our last letting agents!!!
From finding the house online to moving in was less than two weeks. Great service.
QSChris · 9 June 2015
★★★★★ 5/5
GoogleWould recommend Linley and Simson Wakefield to anyone. Professional team, resolved and answered our questions in no time. Big thank you to Holly Robinson which was amazing with us.
Georgian · 7 June 2020
Agent replied · 7 June 2023
Thank you for the review, Georgian.
Its great to hear Holly was amazing at our Wakefield branch. We appreciate the feedback
★★★★★ 5/5
GoogleEveryone at Linley and Simpson has been really helpful and supportive. It was a really easy process to rent our property. The property is really well maintained and all the little gripes you have when first moving in were dealt with by a quick phone call to the office. We would definately recommend using them to rent with or if you have a property to rent they will ensure it is looked after. Thank you for all your support.
Liz · 8 June 2019
Agent replied · 7 June 2023
Great to hear your feedback Liz Thank you
★★★★★ 5/5
GoogleGabrielle Sears was very helpful and efficient and quick to respond to my enquiry.
Brendan · 9 November 2022
Agent replied · 7 June 2023
Thanks for your 5 star review and feedback Brendan!
★★★★★ 4/5
GoogleWendy is always so helpful willing to help and friendly.
Emily · 9 March 2023
Agent replied · 7 June 2023
Thank you Emily for your review!
★★★★★ 5/5
GoogleBrilliant service, Holly Robinson was brilliant. Amazing at her job and me and my partner were very pleased with her communication and professionalism.
CoffeeGamer · 7 June 2021
Agent replied · 7 June 2023
Hi, Thanks for the review! Its great to hear Holly done an amazing job!
Leon Green
Customer Service Manager
★★★★★ 4/5
GoogleHello Gabbie,if you see this.Thank you for being so professional and kind to me.Thank you.
Also Charlotte is such a kind and wonderful lady.She guided me through the whole letting process effortlessly. I honestly recommend Linley and Simpson.
Promise · 21 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.