Trusted Agent profile · Wakefield

Linley & Simpson Wakefield reviews

4.4

★★★★★ Great

327 reviews across 1 platform

68 Northgate, Wakefield, WF1 3AP

Linley & Simpson's office in Wakefield, at 68 Northgate, is rated 4.4 out of 5 across 327 reviews on 1 platform, including 327 Google reviews rated 4.4.

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4.4 / 5

327

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Google

Absolutely brilliant, very easy to deal with and Gabbie was brilliant. Gave lots of useful information and answered any questions we had.

Tiffany · 29 September 2023

Agent replied · 29 October 2023

'Thank you for your feedback, It was lovely to meet you!

5/5

Google

Emilia was great and helped us with the move ever step of the way. Always had time for us and ensured everything went smoothly 👍 …

Brandon · 8 May 2023

Agent replied · 7 June 2023

Thank you for the great feedback! Happy to have helped! Thank you, Emilia

5/5

Google

I took the services of Linley & Simpson Estate Agents in wakefield. I noted a welcoming positive attitude of all the advisers. I was very impressed with Fiona Scott, a very senior & experienced adviser who explained me all the letting process nicely, She arranged sooner an appointment & herself did all hardwork to arrange viewing by prospective tennents. It was only in couple of days that tennency was agreed. All the process was extremely smooth. I am very grateful to Fiona & rest of advisers who helped me through letting process. In future, I will use their services for subsequent lettings. I recommend Linley & simpson to all Landlords on the basis of their best efforts on very competive rates. Dr. Mughees Ahmad

Mughees · 10 October 2022

Agent replied · 7 June 2023

This is such an amazing review, we appreciate you taking the time to spread the word about us!

5/5

Google

After having to find a property at extremely short notice due to my current landlord decided to put my home up for sale without even telling me. From my first contact with Wendy at Lindley and Simpson I had such an amazing experience. Gabby then took over my application and couldn't be more helpful if she tried, she was absolutely incredible 👏. Thank you to everyone at Lindley and Simpson who has helped me find a home for me and my children, you do not know how grateful I am.

Rachel · 10 September 2022

Agent replied · 7 June 2023

Thank you for your review Rachel, we are sorry to hear about your situation before Wendy was able to step in and help! We hope you and your children are really happy in your lovely new home! Many thanks Salena West Customer Service Manager

4/5

Google

I've lived in rented property through L&S for 3 years now and never experienced a problem. The office ladies are lovely, so down to earth, chatty and keep you informed of everything....repairs too, are dealt with in a timely manner and nothing has been too much! My apartment with allocated parking space has been the perfect home, as a stepping stone, to get us both on track with our lives. I'm due to move out soon (only due to my partner owning hos own home and my daughter setting up her first home with her bf after finishing uni). Thank you so much....highly recommended!!! XxxPositiveResponsiveness, Quality, Professionalism, Value

Michelle · 24 August 2022

Agent replied · 7 June 2023

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and wish you all the very best for the future!

5/5

Google

Would highly recommend Linley & Simpson in Wakefield. A very professional and efficient team, especially Fiona Scott. They found me the perfect tenant within the first week and helped me through the whole process, keeping me informed and updated throughout. Will definitely use again.

Sharon · 7 June 2020

Agent replied · 7 June 2023

Hi Sharon, Thank you for the positive review! It's great to hear Fiona has been delivering first-class service

5/5

Google

Friendly, very helpful and makes renting straight forward! Wendy made the whole process simple and easy to understand. Would really recommend to anyone else looking to rent!!

IJoshJenkins · 7 February 2023

Agent replied · 7 June 2023

This is a great review, we appreciate your feedback and the 5 Stars!

5/5

Google

I had a lovely experience renting from this agency and my apartment is beautiful. Also, Emilia was wonderful. Thank you

Rashidat · 30 August 2023

Agent replied · 29 October 2023

Thank you Rashidat for the lovely review! I hope you enjoy your new home!, Emilia

1/5

Google

Linley and Simpson, as reflected in other reviews prioritise landlords over tenants. We rented over 3 years with them, relatively seamless experience until problems arose regarding our flooring. Linley and Simpson routinely dodged the issue and 6 months later when it came to moving out they charged us for flooring damage not caused by tenant ‘misuse’ like they made out. They charged us £150 for this and a nice round £200 cleaning fee, no invoice attached of course. Like many agents in the modern era it’s all about maintaining a profit margin (not an ugly thing to do inherently). But penny pinching to this degree is stupendous. Avoid them if you can, at the end of the day housing in the UK is in short supply and expensive. So place them low down on your priority list. They will never fight on your behalf as a tenant ✌🏻

Cory · 1 October 2024

5/5

Google

I have seen an advertisement in a famous letting application and contacted Linley and Simpson for the property at Normanton.The response was fabulous from Ms Wendy and done the viewing with in very few days.The funniest thing is ,I have been searching for a property for the last few months with other letting agents and I could view only two and no proper follow up.Here,I met the correct team and done all the formalities with in two weeks .Now,I am living there at Normanton. The team work and follow with clients makes Linley and Simpson much higher in position when compare with other agencies.

Deepu · 12 July 2022

Agent replied · 7 June 2023

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at our Wakefield branch!

1/5

Google

I completely agree with the views of others on here that Linley and Simpson looks out for their landlords and not their tenants. We only lived in one of their properties for a year but that was more than enough. When viewing the property that we lived in Linley & Simpson agreed to update and improve several aspects of the house, this was not done prior to moving and on questioning of this they pretended not to know what we were talking about. After key collection on the day of moving in, we called to complain at the state of the property as the decor was in a poor state, and only at this point we were told there was an issue with the roof causing leaking into the property, this meant having scaffolding, noise and dust in the house for almost a month. The check in report we received did not reflect any of the issues in the property, contained many errors, and in our opinion was fraudulent. As a result we refused to sign it until the issues we had were resolved and communicated this with a member of the Linley & Simpson team. However we were then told two weeks later that it is their policy to assume if it has been longer than two weeks the report is automatically signed on your behalf. Other issues we had moving in were that there was no running water in the bath and on querying we were asked if we had “cleaned the shower head” - This took a month to be resolved and repeated pleas to sort. The property was in no fit state to live in with leaks through the ceiling (separate to the ceiling leak), and the boiler needing replaced and other issues over the course of a year that were never fully sorted. We decided to move out at the end of the years contract as the house was in an unfit state. My wife spent two full days trying to clean a property that was in a state of disrepair and had clearly not been decorated in several years. It was cleaned to the highest standard possible given the state the property was in, however when we received the check out report we were told we would only be receiving about £100 of our deposit back due to the ‘state’ the property had been left it. When we disputed this we were told to refer to the check in report which stated everything had been in ‘excellent’ condition. We explained we had never signed the check in report as we felt it did not match with our view of the property and were basically told well that’s not our problem. The invoice that showed what we were charged for was a joke , with £87.50 being charged for collection of items left behind (some bags for life and a screen) and a whopping £290 for cleaning. Overall I would avoid renting with Linley & Simpson as their only aim is to protect their landlords and misrepresent the truth in their documents to do so.

Ross · 22 September 2024

1/5

Google

the worst agency in 7 months, unable to repair the window, and no help, the window fell into the house, destroyed the TV and other things, once in 10 times he replies to the e-mail, we apologize for the delay since July, the window has been reported several times a month, it's a bit long, and during this time you have reduced the rent once by 25 percent, we are counting on another rent reduction because it is winter and you have to heat more through a broken window and pay for electricity, I would understand if it was two months.

Mateusz · 7 June 2022

Agent replied · 7 June 2023

Hello Mateusz Thank you for your feedback. I appreciate your frustration however, as you are aware, the building has gone into administration and we are therefore awaiting an update from the administrators. We have made the window safe and you have also received a rent reduction for one month. We are working closely with the administrators and will update you at each step. Many thanks Salena West Customer Service Manager

5/5

Google

I recently asked Linley and Simpson Wakefield to find me a tenant, I have used other agents in the Wakefield area before and have often been disappointed with the service. I can only say that my experience with Linley and Simpson Wakefield has been a breath of fresh air in comparison to other agents I have used. The staff are excellent at communicating and they found me a tenant very quickly, I will certainly be using them again for all of my rental needs! Keep up the good work!!

Oliver · 9 June 2015

5/5

Google

Just now was accepted for an apartments in Wakefield, agency and especially Wendy was very helpful and polite. All procedures was reasonable and fast. Would definitely recommend. Aleks

А · 12 July 2022

Agent replied · 7 June 2023

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

5/5

Google

Great communication from Wendy Milner and the team at the Wakefield branch. Always responds timely and with helpful advice. Thanks

Danny · 9 March 2023

Agent replied · 7 June 2023

Thank you for your great review Danny!

5/5

Google

Having Chanelle managing our property has made our lives a breeze. She's a focused and detailed individual. And her negotiating skills are impressive. Even though we weren't able to give any details about the apartment's decor, she managed to work out a deal with the tenant, who has left, a reimbursement of sorts for a few dilapidations. Keep up the good work, Chanelle! We truly appreciate it.

Hairul · 8 April 2023

Agent replied · 7 June 2023

Thank you for your lovely review, it’s very much appreciated!! I’m glad I could help. Many thanks Chanelle

5/5

Google

I have had my share of flat viewings and dealing with agencies, L&S is by far the best I have ever dealt with and I reckon this is thanks to my new friend Mark “aka Malik Farouq” who showed me around some amazing properties and gave me all the information I needed in a very decent & friendly way, Wishing this man all the best as ge for sure saved me lots of hassle!

Mohamed · 12 July 2022

Agent replied · 7 June 2023

Thank you for your review, its great to read such positive feedback and that Mark was able to make your search for a property so much easier! Many Thanks Salena West Customer Service Manager

5/5

Google

Linley&simpson have just taken over another letting company and we were in our notice period when this happened I would like to thank Becky Edwards who in my opinion went above and beyond to help us recover our deposit from our previous landlord who seemed to be dragging their heels to return it to us once again thank you Becky Edwards Regards Grahame WilsonPositiveProfessionalism

Grahame · 24 August 2021

5/5

Google

We have been working with Linley & Simpson for nearly 5 years and have been happy with their service so far. The staff generally have been responsive to our queries and professional in dealing with the issues we have faced, either on a routine or ad hoc basis and helpful when we face issues. We have been impressed with Becky and Gordon about their work and efforts in helping us resolving any problem. Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 24 August 2021

Agent replied · 7 June 2023

Thanks for the review Paul, Becky, Paul and the rest of the team will be delighted with your review. We appreciate you taking the time to write it Leon Green Customer Service Manager

5/5

Google

What a lovely warm and welcoming guy Richard was. Very informative and left with not a single question unanswered.

Beth · 9 March 2023

Agent replied · 7 June 2023

Thank you for such a lovely review Beth!

5/5

Google

Great service. Gabrielle Sears was so kind with me and she helped me a lot with my enquiry! Thank you so much Gabrielle!

Tzesika · 10 October 2022

Agent replied · 7 June 2023

Thank you for such a positive review! We appreciate you taking the time to let us know how well Gabrielle is doing! Many thanks Salena West Customer Service Manager

1/5

Google

Seems like this agency looks after their Landlords but not their tenants. We lived at one of their properties for two years and well… never again! After we moved in we wanted to mount the tv on the wall on a spot that was clearly for the tv! We were told we can’t put holes in the wall so we put in a request for the landlord, didn’t get an answer for two weeks. When we asked again they said they will send someone who will then give us a price for putting the tv up but no one came. We decided to put up the tv ourselves along with couple of shelves. But of course at the check out these holes are a huge problem! How can one live without putting things on the wall? We are being charged for several pathetic things such as picking two pieces of rubbish up from the garden. We didn’t leave the house completely scrubbed but I didn’t expect to pay £350 for the cleaning and £180 for decorating. We have been renting for 7 years and never faced such charges with any other agencies ever. Not to mention the rent increase every year and their non existent flexibility. This place is a rip off!

Georgina · 25 May 2024

5/5

Google

Gabbie was professional and comfortable. Very happy with L&S so far.

VooDoo · 29 September 2023

Agent replied · 29 October 2023

Voodoo' 'it was nice to meet you, thank you for taking the time to leave a review!

5/5

Google

Many thanks to Emilia Cooling for all the support provided.

Ionela · 22 October 2023

Agent replied · 23 August 2024

Hello, Thank you for leaving me a great review! All the best with your move!, Emilia

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