Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI am immensely impressed by our property manager, Shabnum. She actually listens to the issues, approach able and sort things out.
Aakanksha · 16 April 2025
Agent replied · 16 April 2026
Dear Aakanksha,
Thank you for your wonderful review and 4-star rating! We're delighted to hear … More
★★★★★ 5/5
GoogleShabnum handled my house search professionally. Her willingness to work made me get what I wanted.xx
Boluwatife · 16 May 2025
Agent replied · 16 April 2026
Hi Boluwatife,
Thanks for your feedback and great to hear Shabnum was able to assist with your house search!
★★★★★ 1/5
GoogleThey have let the local community down (police called, antisocial behaviour and music at all times of the day) due to lack of management and action. Very dissatisfied with how they have handled the tennancy over the past few years.
Dan · 17 April 2024
Agent replied · 16 June 2024
Hi Dan,
I am sorry to hear you have experienced anti-social behaviour as this is something we do take seriously . Would you be kind enough to share more information of the property etc so we can look into this and action it. Our number is 01924 669163 or alternatively email enquiries.wakefield@lettingcomplete.co.uk
★★★★★ 5/5
GoogleThey are very good and have good humour, will recommend them to everyone
Hagar · 16 May 2025
Agent replied · 16 April 2026
Hi Hagar,
Thanks for your kind words, we are glad you are happy with our service!
★★★★★ 5/5
GoogleGreat communication and feedback on request. Very quick letting and moving in process.
Christopher · 16 April 2025
Agent replied · 16 April 2026
Dear Christopher,
Thank you so much for taking the time to share your experience. We are thrilled … More
★★★★★ 5/5
GoogleProfessional, top notch service.
Steven · 16 July 2025
Agent replied · 16 April 2026
Thanks Steven for the review!
★★★★★ 1/5
GoogleThis is a review of 131 Rock Street. Sheffield. The sewage leaking all down the steps to the property only got fixed after a two months and a visit from the council (but for how long?). I had to buy several new wheelie bins myself after they got stolen and pay a man and van to remove 35 excess black bags of rubbish because the property produces more rubbish than its bin capacity and letting complete are completely unresponsive. It's only a matter of time before the rubbish piles up again. Inside the rooms are quiet and clean.
Ben · 17 June 2023
★★★★★ 5/5
GoogleGreat letting agent.
Mary · 16 July 2025
Agent replied · 16 April 2026
Thank you, Mary, for your lovely review! We're so pleased to hear you think we're a great letting agent. It means a lot to the team. If there's anything you ever need, we're always here to help!
★★★★★ 5/5
GoogleWent above and beyond to help me secure my tenancy
Georgia · 16 April 2025
Agent replied · 16 April 2026
Hi Georgia, thanks for the review! Great to hear the team was able to find help.
★★★★★ 5/5
GoogleAmazing company to with . Very helpful people .
Jermaine · 16 April 2025
Agent replied · 16 April 2026
Thank you, Jermaine! We truly appreciate your kind words and are delighted to hear that you’ve had a positive experience with our team. If there’s ever anything we can do to assist you, please don’t hesitate to reach out. Best regards! Emma
★★★★★ 5/5
GoogleAs a landlord I find One Heritage Letting very professional and responsive to my requests and to requests from my tenant.
My property if fully managed at a competitive rate and I am always contacted should there be an issue, which there rarely is. The staff are friendly and proactive and always keep up to date with all statutory requirements.PositiveResponsiveness, Professionalism
Michelle · 17 June 2021
Agent replied · 16 June 2024
Hi Michelle,
Thanks for your feedback and we're glad you're happy with our service!
★★★★★ 5/5
GoogleOne of the best people and helpful in every term, understand you well and help in every matter.. Will highly recommend their services if some one is looking to find accommodation
Hridyansh · 17 April 2024
Agent replied · 16 June 2024
Thank you for taking the time to write a review, we appreciate your feedback
Letting Complete
★★★★★ 5/5
GoogleGood service. Maintenance team are super too!
Aaliyah · 16 April 2025
Agent replied · 16 April 2026
Dear Aaliyah,
Thank you for your kind words and for taking the time to leave a review. We're … More
★★★★★ 5/5
GoogleOne Heritage took over the Studio Flat I'm renting from a previous letting agency who were awful. They've since redecorated the entire house and dealt with any repairs that needed doing to the property. They are very efficient and professional, I have to say the very best agency I've ever dealt with. Thanks.
Daniel · 17 June 2022
Agent replied · 16 June 2024
Hi Daniel, thanks for the review! I'm glad the team were able to provide a service you're happy with and thank you for the very kind words!
★★★★★ 5/5
GoogleAs a landlord I find One Heritage Letting very professional and responsive to my requests and to requests from my tenant.
My property if fully managed at a competitive rate and I am always contacted should there be an issue, which there rarely is. The staff are friendly and proactive and always keep up to date with all statutory requirements.PositiveResponsiveness, Professionalism
Michelle · 26 October 2020
Agent replied · 25 October 2024
Hi Michelle,
Thanks for your feedback and we're glad you're happy with our service!
★★★★★ 5/5
GoogleBeen a pleasure dealing with letting complete, very helpful and friendly
Carl · 17 December 2024
Agent replied · 24 December 2024
Hi Carl,
Thanks for the review! Much appreciated.
★★★★★ 1/5
GoogleLived at 237 block lane in oldham and it was terrible.
DO NOT USE THIS LETTING AGENCY. You will live to regret it. Had issues with rats and till I left this issue was not resolved and could hear them all night, there were no cleaners although they said there would be, the house was filthy 24/7, nothing ever got resolved, the toilets didn’t flush properly, the shower flooded and the water sometimes wouldn’t come out of the taps, the hot water didn’t work at times and would turn cold while showering, at times had to wait for the shower to get hot for a good while before work. Do not use them, they are dodgy. They don’t deserve a star.
Yolisa · 17 June 2022
★★★★★ 5/5
GoogleThis company are really professional and have top quality properties that are kept up to a great standard. I have rented property from one heritage for 2 years and were very pleased with their high standards. I will definately use this company again.PositiveResponsiveness, Quality, Professionalism, Value
Sandra · 17 June 2021
Agent replied · 16 June 2024
Hi Sandra,
Thanks for the feedback, we're happy to have you as a tenant!
★★★★★ 4/5
GoogleVery efficient and updates from Charlotte are very prompt. Thank you
Chee · 17 April 2024
Agent replied · 8 December 2024
Hello, thanks for your kinds words and great to hear you are happy with our service. We have passed on the review to Charlotte!
★★★★★ 5/5
GoogleHonestly one of the best in the market.
Second time renting with them and not disappointed.
Keep up the good work guys 👌 …
Dimitri · 17 June 2023
Agent replied · 16 June 2024
Thanks Dimitri for the kind words! Glad we were able to help and hope we see you for the third time!
★★★★★ 5/5
GoogleGood company, let me pay late when i was ill
They're ok
Philip · 18 March 2024
Agent replied · 8 December 2024
Hi Phillip,
Thanks for the feedback. It was great to hear our team could work something out with you.
★★★★★ 5/5
GoogleI would recommend these guys as they let properties quickly and are professional in their service, also fab to deal with, they always respond quickly to my queries. I have confidently used these guys again and again!PositiveResponsiveness, Quality, Professionalism
Helen · 17 June 2021
Agent replied · 16 June 2024
Hi Helen,
We appreciate the feedback and we're glad we're able to provide a service you're happy with!
★★★★★ 5/5
GoogleAlways respond to any issues promptly. Really good standard and quality accommodation. My property is regularly cleaned and checked. I will keep using One Heritage Letting in the future.PositiveResponsiveness, Professionalism
Samuel · 26 August 2021
Agent replied · 16 June 2024
Hi Sam,
Thanks for your feedback and we look forward to many more years of working together!
★★★★★ 5/5
GoogleSuper reliable and experienced professional letting organization. They are very accessible and reliable.
Marvellous · 17 June 2023
Agent replied · 16 June 2024
Thanks Marvellous for the kind words, much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.