Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy wife and I recently sold our property through Richard Kendall's Wakefield branch. (Northgate, Wakefield)
We had bought a house at auction so we needed a quick sale to the right buyer.
Daniel came out and valued our house at a price we were both happy with and within the first week we had about 12 viewings and 5 offers.
One of these offers was £11k above our asking price which we were obviously delighted with.
The next hurdle was the 56 day time frame we had to complete the sale of our home and the purchase from the auction.
My wife and I both feel that this would not have been achieved without the hard work of the Kendall's team but we would both like to thank Amanda and Joanne especially! Without the hard work these two stars put in we would not be in our new home now. They kept us constantly updated and were fantastic with chasing up our buyer, our buyers solicitors and everyone else they needed to to get this over the line. Hopefully we will not be selling again anytime soon but if anyone is looking for an estate agent I cannot recommend Kendall's highly enough - I have only given them 5 stars as it wont let me give them 6!
Thank you to all at Richard Kendall's again.
Mr & Mrs Thomas
JordiThoma · 9 October 2022
Agent replied · 31 May 2023
Thank you so much for taking the time to leave such a fantastic review for Joanne, Amanda and Danny.
★★★★★ 5/5
GoogleThe service was amazing from start to finish. The advice we received at the start of the process was spot on. Catherine and Shireen were so helpful and friendly and they communicated everything with us at every stage, in fact the level of communication and friendliness were the best thing about the service. Everyone was efficient and committed to helping us sell our house.
Judith · 28 December 2023
Agent replied · 24 August 2024
Thank you for leaving a review for Catherine and Shireen
★★★★★ 5/5
GoogleEveryone at Richard Kendall’s was so helpful and professional in selling our deceased parents property.
We were kept up to date with all viewings, and communication was excellent. I would highly recommend them. A special mention to Shireen and Catherine who went the extra mile for us at what was for us a sad time. Many Thanks 😊
Elaine · 26 April 2024
Agent replied · 24 August 2024
Thank you so much for leaving a review.
★★★★★ 5/5
GoogleRecently purchased a property through Richard Kendall estate agents, Wakefield and dealt with Karen Preece exclusively throughout the purchase. I found her to be very thorough and professional in my contacts with her and very prompt in addressing issues I raised. When at one point the seller appeared frustrated and apparenrly considered offering the property to prospective new buyers, Karen's sound and timely advice was instrumental in getting things back on track and from that point our purchase progressed swiftly and entirely to our satisfaction. Many thanks to Karen of the Richard Kendall estate agency.PositiveResponsiveness, Quality, Professionalism
Allan · 25 August 2022
Agent replied · 6 June 2023
Thanks so much for your review
★★★★★ 5/5
GoogleI have to say that the experience and service we had from RK selling our house was first class from start to finish. We had a few people come and value our house but the gent who came from RK was efficient, friendly and told us what we needed to know without giving us the hard sell.
From then on we were looked after by Karen and like every house move there was ups and downs but the weekly catch up call from Karen was invaluable. Her advices was spot and and often throughout the process her weekly chat seemed like my counselling session, she was a great help.
Would not hesitate in recommending Richard Kendall to anyone.PositiveResponsiveness, Quality, Professionalism
Martin · 25 August 2022
Agent replied · 6 June 2023
Thanks so much for taking to time to leave your review. We are so please you've been content with the service provided by Karen and we look forward to dealing with you again should you require our service in the future. Many thanks.
★★★★★ 5/5
GoogleWe recently had to sell my mothers property and from valuation to completion the whole process was handled really efficiently. Throughout the sale we were regularly updated as to progress by Catherine and her team and everything went really smoothly. We used one of Richard Kendall's panel of solicitors who were equally as good and very helpful. I would have no hesitation in recommending Richard Kendall in Wakefield if you are considering the sale of a property. Seamless service and they really took the stress out of dealing with the sale.PositiveResponsiveness, Quality, Professionalism
Stephen · 25 August 2022
Agent replied · 31 May 2023
Thanks so much for your review.
★★★★★ 5/5
GoogleDonna and Joanne managed the purchase of our house sale in an incredibly professional and friendly manner though out the full process and were readily available for any questions & communication. I would highly recommend the team specifically Donna and Joanne for any house sale or purchase in the future as the knowledge, communication, integrity and profession/friendly skills were outstanding on every interaction. Thank You!
Angela · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your kind words. We are delighted to hear that Donna and Joanne supported you so well throughout your purchase and that their professionalism, knowledge and friendly approach made such a positive difference. Clear communication and integrity are at the heart of what we do and it’s wonderful to know this came across at every stage.
★★★★★ 5/5
GoogleRK sold a property which was the prime asset in an estate which has been fraught with difficulties so to have the advice, guidance, sympathy and understanding of the entire team at Wakefield Centre, particularly Amanda and Joanne, was so important to me as Executor. They saw me through a worrying and protracted period and I am so grateful for their professionalism and kindness. The service was outstanding and communication excellent. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 25 August 2022
Agent replied · 6 June 2023
Thank you for the 5* review
★★★★★ 5/5
GoogleWe put our house on the market in October and completed in June, Joanne and Amanda went above and beyond from start to finish. Through chains falling through to solicitors making huge errors that caused a delay that resulted in us exchanging at 4pm and completing the following day, Amanda and Joanne continually contacted the entire chain and their respective solicitors to constantly push things to achieve the completion date and kept us in the loop throughout. Helpful, professional and personable. Would highly recommend and use again without a doubt! Thank you both!
Emma-Louise · 5 July 2022
Agent replied · 31 May 2023
Thank you for the review for Joanne and Amanda
★★★★★ 5/5
GoogleCan not Fault Richard Kendalll at all absolutely amazing, looked to buy my first ever buy to let property. Karen Preece was absolutely amazing so prompt with replied and she also give me weekly update was soo engaging, can not fault her at all. I want on holiday and she was soo accommodating in terms of efficient replies via email at all sorts of times. AND guess what she was soo efficient and gave me the news that the keys was ready for collect before my Solicitors. She answered any questions I had and put me in the right direction in terms of understanding what to do as it was my first every purchase and I was clueless.
Helpful, professional would defo recommend and use richard kendall again.
Thank you again Karen Preece :)
Laila · 5 July 2022
Agent replied · 31 May 2023
Thank you so much for taking the time to leave a review for Karen. We wish you all the best in your own first home.
★★★★★ 5/5
GoogleDonna and Joanne were really easy to deal with, they had a friendly yet professional manner. They worked hard on what was a lengthy sale and purchase and kept us updated along the way.
Yvonne · 2 April 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We are so pleased to hear that Donna and Joanne made the process smooth with their friendly yet professional approach.
★★★★★ 1/5
GoogleLargest estate agents in Wakefield, have had unpleasant experience, so now avoid.
Quite a common story it seems.
Biggest is not necessarily the best.
--------------------------------------------------------
Reply to "Response from the owner".
My surname is not that common, it should searchable in your records.
I don't know what you mean by "recent", certainly within the last 2-3 years.
The reason I reviewed you now is that Google asked me to, and I thought that was a good idea given my experience.
I see no need to call you directly, we conversed by email directly at the time, and obviously nothing was cleared up as I still have the same negative view that I had then.
You cannot expect the review system to work solely in your favour, the practice of discrediting the reviewer and then taking the conversation "offline" stinks, I would prefer people who are seeking honest reviews to see the full story.
Nick · 6 June 2022
Agent replied · 6 June 2023
We are sorry you have found reason to leave a 1 star review. Could you please contact us directly to discuss your concerns, as we have no recent records of your involvement with Richard Kendall Estate Agent - 01924 291294 or via email mail@richardkendall.co.uk
★★★★★ 5/5
GoogleJoanne was very profesinal and very helpful and polite
Through this very stressfull time
Thanks again
Paule · 14 October 2025
Agent replied · 14 April 2026
Thank you for your kind words. We’re so pleased to hear that Joanne’s professionalism and helpful approach made a difference for you during a stressful time. We will be sure to share your thanks with her.
★★★★★ 5/5
GoogleWhat amazing people! Huge thank you to Lucy H, Alison and Lucie A who have stuck with me through thick and thin for the last 9 months! My house sold immediately last July but finding the right property to move to has been fraught the whole way. They helped me navigate through some very troubled waters and finally steered me into the harbour this very day. Can’t recommend Richard Kendall’s highly enough - I bought my house through them almost 9 years ago and sold with them again this time - I have experienced a lot of estate agents in my house search and I’m so glad it was these guys and not one of the others. Brilliant service from start to finish 👍🏡
EFTGill · 31 May 2022
Agent replied · 31 May 2023
Wow! Thanks so much for review. We do appreciate you taking the time to leave a review and for your repeat business. Thank you
★★★★★ 5/5
GoogleFrom the moment Scott came to value our house, we knew we were in safe hands. Liz and her team have held our hands and walked us through the minefield that exists when selling a house. It was all done very professionally, with a friendly and caring service, and a touch of humour when necessary to keep us sane. Nothing was too much trouble, and we never felt we were being a nuisance. We highly recommend using Richard Kendall’s, thank you so much.
Ken · 31 May 2022
Agent replied · 31 May 2023
Thanks so much for your review we really appreciate it
★★★★★ 5/5
GoogleI used Kendalls for the sale of a small house as an executor. I found Elizabeth Cooke was helpful, prompt, and clear in all our correspondence and a small number of face-to-face meetings. I felt entirely confident in her advice and her handling of the process.
John · 8 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a review for Elizabeth.
★★★★★ 5/5
GoogleReally pleased with the service Donna and Suzanne have provided. They kept on top of the listing and suggested new photos to help assist with the sale which worked a treat. Throughout they kept in touch and updated us with how our sale was progressing. I was always able to get in touch with someone at RK even in Donna and Suzanne’s absence which isn’t the case for all estate agents and was helpful if we had an urgent need. Would certainly recommend.
Ryan · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review! 🌟 We're delighted to hear that Donna and Suzanne provided such proactive and attentive service throughout your sale. …
★★★★★ 5/5
GoogleMassive thanks to both Switalski's Solicitors in Wakefield (Alison Clifton’s team) and the team at Richard Kendall’s Wakefield branch (Joanne and Donna leading the way). From getting the offer accepted in February to completing in March, the whole thing took just 6 weeks!
Both teams were brilliant, super efficient and always happy to help. Even if my main contact wasn’t available, someone else was always able to step in and answer questions. Everyone I dealt with was friendly, knowledgeable, and just made the whole process smooth and stress-free.
If you’re buying or selling, seriously, you won’t go wrong with these two teams.
TheDmilnes · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your amazing review! We are absolutely thrilled to hear that Joanne, Donna and the team at our Wakefield branch played a key part in making your move happen so smoothly, and in just 6 weeks.
★★★★★ 5/5
GoogleJoanne and Donna at RK Wakefield were amazing and so helpful. They were always friendly and willing to help push our purchase through wherever possible. We can’t thank them enough x
Aimee · 14 April 2025
Agent replied · 9 January 2025
Thank you so much for your lovely review and we wish you all the best in your new home.
★★★★★ 5/5
GoogleManaged to get my sale over the line despite some very difficult buyers. Katherine and Shireen were especially helpful when dealing with our purchasers, getting the most out of our sale.
James · 14 April 2025
Agent replied · 23 December 2024
Thank you so much for your review. We are glad to read that they were able to provide the support needed to navigate a challenging sale. Thank you for choosing Richard Kendall.
★★★★★ 5/5
GoogleDealt with Donna for our recent house purchase. From start to finish nothing was too much hassle for her. Very prompt with answering enquiries and a massive help throughout it all.
Steven · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for leaving a review for Donna, we are pleased to read that she was helpful and responsive service throughout your house purchase. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleGreat service!! Shireen and Catherine were brilliant and very supportive during what can be a very stressful time. Polite, knowledgeable, friendly and always working hard to ensure our house sale and move went as smoothly as it could. I cannot praise them enough. I would highly recommend Richard Kendall if you are moving house.
CLAIRE · 26 April 2024
Agent replied · 24 August 2024
Thank you so much for leaving a review.
★★★★★ 1/5
FacebookDealt with both the rental and house buying side of Richard Kendall and all I have to say is NEVER again. Completely messed about for weeks, got lied to, passed around multiple estate agents that have no idea of anything. Today was the last straw with this company. Knowing we were travelling 30-40 mins for a house viewing and cancelling on us 10 minutes before. We were already stood outside. If the house has sold why book us to view it? Complete stupidity. They're always a good 20-30 mins late to a house viewing. Honestly the worst estate agents I have dealt with yet. I've lost all respect for this company and will actively avoid anything to do with Richard Kendall going forward. AVOID AVOID AVOID!! Honestly save yourself the hassle. There's a reason Richard Kendall have a 2.3/5 score on Trust Pilot. Good bye & good riddance to dealing with your God awful company.
Megan · 5 January 2022
Agent replied · 23 February 2026
We are sorry you have found it necessary to complain regarding the service you received from us in your search for a sale and rental property.
We see you viewed a rental property through ourselves on 11/10/21 which went ahead as planned and on time. You provided your feedback on the property when we contacted you. More recently you were booked into a property for sale with us yesterday. Our client agreed a sale with a third party at 11:10am. We asked our client if they would like the other three viewings already booked in to go ahead (including your own viewing), to which we were instructed to cancel them. At this point we contacted you to inform you of our clients decision. I am afraid we have to carry out the instruction of our client and is not down to ‘complete stupidity’. When you booked the viewing, the house was available.
Should you wish to discuss this matter further please do not hesitate to contact our Wakefield office.
★★★★★ 5/5
GoogleI have sold my property via Richard Kendall.
the service has been a picture of perfection. I was informed of all the viewing well in advance and once the offer was accepted, the dealing were smooth without any issues. Karen at Richard Kedall was simply amazing. Could not have asked for a better person to deal with the selling of my property. A shining example as to how deal with customers. Best in the business. Sheikh Ahmad
Sheikh · 31 May 2022
Agent replied · 31 May 2023
Thank you for the 5* review
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