Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my home in East Ardsley. Living overseas I was worried this would be much more difficult than it actually was thanks to Amanda from Richard Kendall who went far above what was expected to ensure that the property was sold in a timely manner. Given the time differences Amanda liaised with all Parties on my behalf to keep the sale progressing and kept me informed every step of the way. I could not recommend a better agent than Amanda!
Bronagh · 11 November 2024
Agent replied · 11 December 2024
Thank you so much for leaving a fantastic review for Amanda.
★★★★★ 5/5
GoogleWe are first time buyers and this process has been so daunting for us. Karen Marijewko has been an absolute godsend for us and we are so grateful to have had her support throughout. Karen has been so patient with our millions of questions and has been so quick to respond to us. Everyone I have spoken to about the house buying process have had poor experiences with their estate agents and had warned us about having to chase for information constantly. We feel so lucky to have had Karen as ours as she did all the chasing without us having to ask. She has emailed on the same day every single week without fail which has given us peace of mind that we aren’t alone in this. It’s been a long journey to get to completion next week, and I cannot thank Karen enough for her support.
Robyn · 1 October 2024
Agent replied · 22 October 2024
This is such a lovely review to read. Thank you so much for taking the time to leave one.
★★★★★ 1/5
GoogleFound trying to get a house quite stressful, firstly the people who show you the home just were not bothered to be there, turned up late, had no idea of anything regarding the property, when i asked them questions it was "i dont know, not my job", took 5 minutes with us then left us and we had no idea how to proceed if we wanted to apply for a property. When emailing questions it took a long time for replies. Applied for a flat and never heard anything back regarding it, checked the website and flat had gone but didn't bother to tell us that someone else had got it, so we were left waiting and had to chase it up. Decided to go a different estate agent and had a better overall experience and managed to view and sign for a house within a week. Just overall not the best experience and could have definitely been better.
Gabriella · 14 March 2026
Agent replied · 14 April 2026
Hi Gabriella, We are really sorry to hear about your experience and that the service you received did not meet expectations. The issues you mentioned regarding the viewing, lack of information about the property, and delays in communication are not the standard we aim to provide.
We understand how stressful the process of finding a home can be, and we sincerely apologise for the frustration caused by the lack of updates on your application. Your comments are very important to us and will be shared with the team so we can review and improve our processes and communication moving forward. We are glad to hear you were able to secure a home elsewhere and wish you all the best in your new property.
Amy Esberger, Office Manager.
★★★★★ 5/5
GoogleAlways a pleasant experience with Richard Kendall and I must give a special thanks to Karen who really helped and advised me throughout the process, especially while both solicitors were having problems, Karen would always keep me updated and advise me accordingly.
Rafaqat · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for your kind review. We are really pleased to hear that you had another positive experience with us and that Karen’s advice and regular updates helped guide you through the challenges along the way. She’ll be delighted to know how much you appreciated her support. We truly value your feedback and are always here if you need us in the future.
★★★★★ 5/5
GoogleRichard Kendalls have recently sold my property & I have been incredibly impressed with the level of service I have received.
The first point of contact was with Grace who valued the property in a friendly and professional way giving clear information on costs etc. Andrew the photographer did a fabulous job & I was thrilled with the results.
Karen was my main point of contact during the sale process and I can honestly say the service she gives is outstanding. I was kept informed at every stage & she contacted me every week with an update. She also contacted my solicitors to get information when I was having problems contacting them.
Richard Kendalls is the premier estate agents within the Wakefield District by far.
Sally · 3 August 2024
Agent replied · 24 August 2024
Thank you for leaving a review regarding the service you have received. It really is appreciated.
★★★★★ 5/5
GoogleRichard Kendall helped us sell our home. Shireen and Catherine went above and beyond to ensure the sale went through when it did. The communication was fantastic and they really pushed it through on our behalf. We honestly do not think we would have completed on the sale and purchase of our new property when we did if it wasn’t for Shireen and Catherine helping to get it all through. Initially when looking for an estate agent we had considered using an online one however we know now that would have been a massive mistake, it’s a guarantee they wouldn’t put in the effort and commitment we got from Richard Kendall. We managed to get into our new house 5 weeks before our baby is due. We will forever be grateful to Shireen and Catherine for getting us here just in time!
Nicola · 25 July 2024
Agent replied · 24 August 2024
What a lovely review for Catherine and Shireen, thank you so much for leaving one. Good luck in your new home and with your new bundle ;-)
★★★★★ 5/5
GoogleAmazing Service from a buyers perspective, Donna and Joanne were always on hand to give weekly updates and try process the purchase as fast as we could!
Leah · 17 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind review. We are delighted to hear that Donna and Joanne supported you so well throughout your purchase and kept you updated each week. Keeping communication flowing and helping progress the sale as quickly as possible is so important. We will be sure to pass your lovely comments on to them both. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleI have used Richard Kendall several times and each time they have given outstanding service especially Mandy. She always kept me informed as to where the chain was up to and was very proactive in finding out where the delay was. Their service is second to none and I would definitely use them again and recommend them to friends and family.
Tim · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your continued trust and support. We are thrilled to hear that you have had consistently outstanding service with us, and especially from Mandy.
★★★★★ 5/5
GoogleTo say we hated the process of selling our lovely (but now too small) home was an understatement! However, if like us you don’t relish the process we highly recommend Richard Kendall’s. Roger came out to value our home and talk us through the process, he was so friendly and professional, a real pleasure to talk to. Once we agreed to list the property a photographer came out to take the pictures and we wish we could remember his name because he was absolutely amazing! So friendly and really talked us through the process, we must have had a hundred questions. At this point things were handed over to Joanne and Donna to deal with the sale. We would highly recommend that everyone requests them to handle their sale!! They were fantastic from start to finish and handled our sale perfectly!! We couldn’t have done it without their advice, guidance and on hand support! Thank you so much Donna and Joanne thanks to you we are all sat happily in our beautiful new family home a lot less stressed than we could have been!
Emma · 25 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review for the service you have received, your review has certainly put a smile on many faces this morning. Thanks again and enjoy your new home.
★★★★★ 5/5
GoogleKaren Marijewko went above and beyond to keep us in the loop at all times when buying our new property, and I truly believe she had our best interests at heart throughout the entire process. In hindsight, we wish we had sold our property with Richard Kendall, but we had already signed a contract with a different one. We are now living in our dream home, and I have to keep pinching myself!
Mary · 22 September 2024
Agent replied · 22 October 2024
Thank you for leaving a review for Karen.
★★★★★ 5/5
GoogleLiz, Donna and Joanne were fantastic during our sale and purchase this year. The whole team at Richard Kendall’s were super positive, proactive and knowledgeable. We could really highly recommend and huge thanks to the team.
Jenny · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We are thrilled to hear that Liz, Donna and Joanne made your sale and purchase such a positive experience. The team will be delighted to know their proactive approach and support were appreciated. Your recommendation truly means a lot, thank you for choosing Richard Kendall and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI bought a house through Richard Kendall last year and wanted to thank Liz Cooke for making it a very easy and even pleasant experience! She phoned me every week to give me updates and I really felt kept in the loop with everything. Thank you for helping to make my first house purchase a breeze!
Sarah · 14 April 2025
Agent replied · 14 April 2026
Thank you for leaving a review for Elizabeth, we are over the moon she made your experience pleasant.
★★★★★ 5/5
GoogleWe recently sold our house through Richard Kendall and throughout the whole process, Joanne did an amazing job looking after us. Keeping us informed and my stress levels under control.
I wouldn't hesitate to recommend Joanne and Richard Kendall Estate Agency.
Hazel Holdsworth
David · 14 August 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review, Hazel. We are so pleased to hear that Joanne and Donna took such great care of you throughout the sale of your home.
★★★★★ 5/5
GoogleI had a fantastic experience with Richard Kendall Estate Agent. Their team was professional, knowledgeable, and incredibly helpful throughout the entire process. They made everything clear and straightforward, which really helped reduce any stress.
Communication was excellent from start to finish always prompt, friendly, and transparent. They kept me updated every step of the way and were always happy to answer any questions.
Abujor · 7 April 2026
Agent replied · 14 April 2026
Thank you so much for your wonderful review.
We are delighted to hear that you had such a positive experience and that the team made everything feel clear and straightforward for you. Reducing stress and keeping the process simple is exactly what we aim to do.
It is great to know you felt well supported with regular, friendly communication throughout.
Thank you again for choosing Richard Kendall and for your kind words.
★★★★★ 5/5
GoogleExcellent service from the Wakefield branch and in particular Elizabeth Cooke, who has been so kind and helpful the whole journey of selling our property.
Kim · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for your kind review. We are delighted to hear that you received excellent service from our Wakefield branch and that Elizabeth was able to support you so well throughout your sale. Her kindness and dedication really do mean a lot to our clients and she will be very pleased to read your feedback.
Thank you for choosing Richard Kendall, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleJoanne and Donna were brilliant at keeping me updated with progress of my house sale. Multiple challenges with the buyers team, but Joanne and Donna worked tirelessly to keep things moving and in my opinion did a lot of rhe buyers teams work for them.
Overall brilliant service that id recommend to anyone. Thanks again both for all your help. Regards, David
David · 11 November 2024
Agent replied · 11 December 2024
We really do appreciate you taking the time to leave a review for Joanne and Donna. Thank you
★★★★★ 5/5
GoogleA smooth house sale with good communication from the estate agent Richard Kendall. I was updated on a regular basis and Catherine and Shireen were proactive in keeping things moving.
Jane · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review, Jane. We are delighted to hear that Catherine and Shireen helped make your house sale such a smooth experience. They take great pride in keeping things moving and ensuring communication is clear every step of the way.
★★★★★ 5/5
GoogleWe. had a very bumpy ride selling our home but the staff at Ossett Kendals were excellent, especially Mandy who looked after us throughout, going above and behond with extra phoncalls and updates of progress. We were very happy with the service provided and would recommend them in an instant
Barry · 14 April 2025
Agent replied · 14 April 2026
We are so pleased to hear that, despite a bumpy journey, Mandy and the team at our Ossett branch were there to support you every step of the way.
★★★★★ 5/5
GoogleWe’re grateful to the team at Richard Kendall for helping us buy our dream home. From the outset, Sara Whalley handled our offer promptly and efficiently, and Karen Marijewko supported us throughout with professionalism, care, and regular updates, even contacting our seller after completion with questions we had once we got the keys. Thanks to them, the process was smooth and stress-free, and we’re thrilled to be moving into our new home before Christmas.
Salihah · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We are delighted to hear that Sarah and Karen were able to support you so well throughout your purchase and help make the process smooth and stress free. Going the extra mile, even after completion, is exactly the level of care we aim to provide. It’s wonderful to know you are moving into your dream home before Christmas, what a perfect time to start your new chapter. Wishing you every happiness in your new home and thank you again for choosing Richard Kendall.
★★★★★ 5/5
GoogleWe recently bought a house through Richard Kendall. Karen Marijweko looked after us through the whole process. She regularly kept us up-to-date and chased things up when it all appeared to be going slowly. She was always available and we had brilliant service from her. Thank you Karen.
Wendy · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your kind review! 🌟 We’re delighted to hear that Karen Marijewko provided such fantastic support throughout your home-buying journey. …
★★★★★ 5/5
GoogleCouldn’t have asked for a better experience buying a house for the first time, Liz was lovely and kept in touch with us regularly. Thanks so much for all your help.
Rebecca · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your kind words. We are thrilled to hear that Liz made your first home buying experience such a positive one and kept you updated throughout the process. Buying your first home is such a special milestone, and we are so pleased she could help make it smooth and enjoyable for you. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleThank you so much to the Wakefield office at Richard Kendall for all their support in taking us through our recent house sale. Amanda Holt has been excellent in keeping us updated throughout and getting us to completion. Highly recommended for a professional, efficient and friendly service.
Natalie · 14 April 2025
Agent replied · 14 April 2026
We are delighted to hear that Amanda Holt and the Wakefield team provided excellent support throughout your house sale.
★★★★★ 1/5
GoogleThis is the worst estate agent I’ve ever experienced. From viewing the property to making an offer, having my offer accepted, and then rejected my offer when I submitted the documents and contacted mortgage broker and solicitor.
It’s a worst and disappointing experience of buying my first house, they are unreliable and unsupportive. I will not contact them again and will not recommend them to anyone. Very disappointed the plan is ruined, and I’ll have to look elsewhere.
CM · 14 October 2025
Agent replied · 14 April 2026
We are sorry to hear about your disappointment. If this relates to the property you viewed recently through our Wakefield office we did receive your offer. However, until we receive full proof of funds, we are required to continue marketing the property. In the meantime, another buyer provided all documentation and the vendor chose to proceed with them.
We understand how frustrating this must feel, especially when buying your first home. We do have a wide range of properties available and if we can help you find the right one in the future, please do get in touch.
★★★★★ 5/5
GoogleVery pleasant experience, both Catherine and Shireen were both very professional and made the process easy.
Steve · 14 February 2026
Agent replied · 14 April 2026
Thank you for your kind review, Steve. We are really pleased you had such a positive experience. Catherine and Shireen will be delighted to hear your feedback. Thank you for choosing Richard Kendall Estate Agent.
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