Trusted Agent profile · Wakefield
★★★★★
429 reviews across 2 platforms
66 Northgate, Wakefield, WF1 3AP
Hallmark from Richard Kendall's office in Wakefield, at 66 Northgate, is rated 4.5 out of 5 across 429 reviews on two platforms, including 419 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hallmark from Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
5/5
GoogleThankyou to Catherine & Shireen for your patience and consistency!! We got through this together. Both my Dad and I are very grateful for your support and help through a challenging time. Now where is that Gin??
Thank you for leaving a review and for bringing in the most beautiful flowers.
5/5
GoogleThank you to all at Richard Kendall's for a first class service from the beginning to end of the sale of our property. We were constantly updated as to viewings and the progress of the sale until completion. We'd recommend, and use them again, for future transactions.
Thank you for taking the time to leave us a review
5/5
GoogleKaren Marijewko, absolute star from start to finish, kept us informed at every event, nothing too much trouble.
Thank you for leaving a review for Karen. We really do appreciate it.
1/5
GooglePaid the holding deposit, completed referencing only to be told a week before moving in that the property is now being sold. Why would you advertise a rental property with the intention to sell anyway? Agent also not empathetic over the phone at my situation (where I have to find a place to stay last minute thanks to them) and repeatedly defending their actions.
We are that the sorry that the situation with the property you wanted to rent did not work out as planned. We had no prior knowledge of the landlords intentions to the sell the property and as such it was beyond our control. We updated you as soon as we became aware. If we can be of any further assistance please contact us directly. With regards, Simon Kendall.
5/5
GoogleKaren Marijewko has been excellent at keeping us informed and helping where she could. Would highly recommend her services. Thanks again Karen for all your help
5/5
GoogleI’d really recommend Richard Kendall’s. Especially Alison and Lucy - they kept me totally up to date at all times.
Thank you so much for the 5* review
5/5
GoogleRichard Kendall’s were excellent! Very pro active and kept us fully informed at all times . I would highly recommend and a special thanks to Catherine and Sherine for all of their hard work Di & Si
5/5
GoogleVery good experience. Liz very good with chasing buyer and updating. Would recommend
Thank you for leaving a review for Liz.
1/5
GoogleSold our house with them recently, in difficult circumstances. Terrible communication from the get go, for some bizzare reason they got my surname wrong and more than one occasion. On what we thought was the day of completion, told myself their was outstanding query's on the account (wasn't any). Rude staff. I really would not recommend, quite clear they are in it for one thing.. their commission. USE SOMEONE ELSE!
Good afternoon, we are sorry to read that you have had problems with the Wakefield office of Richard Kendall Estate Agent. We would be grateful if you could email mail@richardkendall.co.uk with more detail so that we can look into this further. Thank you, Richard Kendall Estate Agent
5/5
GoogleJoanne and Liz have been fantastic over the past year... we've had lots of up & downs with buying and selling with RK but none of the downs were due to RK. The team have been available at short notice, friendly, understanding and pushy on all the right levels... thanks both!!
Thank you so much for taking the time to leave a review for Joanne and Liz
5/5
GoogleAs a buyer, I was extremely happy with the help and support the team provided throughout the process, nothing was to difficult.
We are so glad to hear you had a great experience! Congratulations, and enjoy settling into your new home. Thank you for leaving a review.
5/5
GoogleSold my house for a good price . Kept me informed and kept the process going. There may be cheaper services out there but the service RK provided was worth it.
Thank you for taking the time to leave a review.
5/5
GoogleI cannot commend Joanne and Amanda at the Wakefield branch highly enough. Having bought and sold numerous properties over the years, I cannot honestly say I have never experienced service better than this. Regular updates, call backs when they say they will, chasing down information - and always putting me as the client first. They are the best!
Thank you for the 5* review
1/5
GoogleReally bad communication , wanted to let a property, started well then no communication e mails sent no reply , telephone calls made promised call back no call back. Just a waste of our time filling forms out, to have them sit with the refrence company awaiting confirmation to start but it never happened. Seems to be a pattern reading the reviewsNegativeResponsiveness, Professionalism
Hi Zoe, thank you for giving us your feedback. We’re genuinely very sorry to hear that our customer service has let you down in this instance. Our Rentals department is in very high demand and properties are letting very quickly which has unfortunately made you miss out on this occasion. If you would like to discuss your experience please feel free to contact us on 01924 291 294 or send your details to mail@richardkendall.co.uk and we will be in touch.
1/5
GoogleArranged a viewing, took a day off work. Was not informed by Richard kendal that the property had been taken off the market. Wasted a day of my annual leave. Very poor communication on the part of Richard kendall
Thank you for your understanding whilst we resolved the above for you and once again we apologise for the breakdown in communication and we hope the viewing goes well.
5/5
GoogleExcellent service from Richard Kendall Estate agents. They attended promptly and valued the house sensibly at a level that we were happy with but applied no pressure at this stage. We instructed them to sell the house and photos,EPC and For Sale board were quickly done. Richard Kendall carried out the viewings on our behalf of which there were plenty and secured numerous offers within weeks. We were then kept fully informed of progress right through to completion. Very happy and would recommend.
5/5
GoogleI would definitely recommend Richard Kendall. The important things for me that this agent provided were, easy to contact, good local knowledge, always kept me updated, pushed to keep things moving and tackled any issues with an undiminished energy. To conclude, I would like to say a big thank you to the Wakefield office team.
Thank you for the 5* review
1/5
GoogleUnfortunately, nothing but negative service throughout my 18 month rental property. When I moved in I reported a broken window and provided photos, which was further reported at my 6 months and 1 year inspection. Not once was there any attempt to fix it or rectify the situation, i moved out with it still broken. I also did not have a carbon monoxide detector for the first 8 or so months in the property. The condition of the property was far beyond clean when I moved in, e.g. stains on the carpet which I had to remove, dust on skirting boards and stairs etc. This was not a huge issue until I moved out and was expected to leave the place entirely spotless, which I did, bleached skirting boards and all. Upon return of my keys I visited the Wakefield office to hand them back. I walked in to be briefly acknowledged by nearly 15 members of staff looking up from their desk and promptly returning to their work. I had to actually ask someone to help me as I was blatantly ignored. Quite frankly the worst estate agents I have ever dealt with and I am glad to see the back of them.
5/5
GoogleThe service we received from Richard Kendall for the sale of our home from start to finish was fantastic, we dealt with many different members of staff and everyone was so helpful and answered any queries I had. Would 100% recommend!
Thank you for leaving a review
5/5
FacebookI would highly recommend Richard Kendall Estate Agents in Normanton. Sarah has dealt with our sale with the upmost professionalism and efficiency guiding us all the way from the viewings to the exchange of contracts. It’s been the most stress free house sale I have dealt with and I would definitely use their services again.
Thank you so much for taking the time to leave a review for Sarah at our Normanton office. We really do appreciate it.
5/5
GoogleExcellent service provided by all the staff , they went the extra mile in the services they offered selling my late fathers house . You’d question the use of estate agents with the advent of the internet, but Kendall’s clearly buck this trend with the service they offer ! Many thanks for you help.
Thank you for your review
5/5
GoogleDealt with Richard Kendal Wakefield for the sale of 2 properties. I could highly recommend them. In touch with us through the whole process. Staff always curtious and always returned your call. A huge thank you to everyone for all the help you gave us. Each and every one of you.
Thank you so much for taking the time to leave a review.
5/5
GoogleJust wanted to say a massive 'Thank you' to Catherine and Shireen who have supported us with the sale of our property. We were constantly kept informed as to what was happening and when and made the whole process much easier. Thank you both for all your support Fay and Andy
Thank you for the review.
5/5
GoogleKaren is fantastic she gave us lots of useful information and kept us updated every step of the way. She's an asset to Richard kendalls. Would highly recommend her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hallmark from Richard Kendall, Wakefield won Trusted Agent.
