Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Allison Beer and her…
Thank you Allison Beer and her colleagues for helping out my purchase. They are friendly and helpful.
Tyler · 3 October 2026
Agent replied · 5 October 2026
Thank you for your lovely review. We're delighted to hear that Allison and her colleagues were able to support you throughout your purchase. Providing friendly, helpful service is at the heart of what we do, so it's wonderful to know that Allison and the team made a positive difference to your experience. We'll be sure to share your kind words with them, and we're sure they'll be delighted to receive your feedback. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotAshleigh was very good at keeping us in…
Ashleigh was very good at keeping us in the loop, readily available for queries (and there were a few!!), and courteous in conversation.Well done Ashleigh.
Elizabeth · 7 August 2026
Agent replied · 11 August 2026
Thank you for your wonderful feedback. We're delighted to hear that Ashleigh kept you well informed throughout the process and was always on hand to answer your questions, no matter how many there were!
Providing clear communication, availability, and a friendly service are all things we strive for, so it's great to know Ashleigh made such a positive impression. We'll be sure to pass on your kind words and recognition to her.
★★★★★ 5/5
TrustpilotCompletion was a lot quicker.
Completion was a lot quicker than we thought, we are very pleased how things went.
Keeping doing what you do best, getting things sorted.
Lynn · 13 August 2026
Agent replied · 15 August 2026
Thank you for your lovely review! We're delighted to hear that your completion happened quicker than expected and that you were pleased with how everything progressed. Your kind words mean a great deal, and we'll be sure to pass them on to the team.
★★★★★ 5/5
TrustpilotWould absolutely use again!
We used Complete for our sale and couldn’t be happier. They were friendly, helpful and felt like they were very much on our side. Special mention to Ashleigh :) Thank you!!
Vince · 25 June 2026
Agent replied · 26 June 2026
Thank you so much for your feedback Vince.
We are delighted to hear that you had such a positive experience with the team and felt supported throughout your sale.
A special thank you for mentioning Ashleigh, we will be sure to pass on your lovely comments to her. Wishing you all the very best for the future.
★★★★★ 5/5
TrustpilotAbby was absolutely amazing throughout
Abby was absolutely amazing throughout. She kept us regularly updated all through the process and was really clear in her communications with us. Would definitely recommended.
Stephanie · 28 July 2026
Agent replied · 30 July 2026
We are delighted to hear Abby did such a good job for you Stephanie. Updates and clear communication are so important for keeping a transaction moving and stress levels low. Thanks for recommending us.
★★★★★ 5/5
TrustpilotI found complete asap invaluable to be…
I found complete asap invaluable to be honest. When there’s so much going on with a house move/ sale it’s good to have an information source that you can go to that’s outside of solicitors and estate agents. Isabella was intuitive and understanding. I preferred emails rather than phone calls and Isabella stuck to this. Thank you. If I ever move again, which I hope I never will but if I do I’d be happy to have an estate agent that uses complete asap.
Jennifer · 7 February 2026
★★★★★ 3/5
TrustpilotNot great…
The sale of my late daughter’s property has taken 9 months. This was with a first time buyer. Admittedly it’s a leasehold property but the Buyers solicitors - a conveyancing company - were poor. My daughter had bought the property less than a year earlier so it shouldn’t have been that difficult (batting a deed of variation which wasn’t sufficient for HSBC). Chasing once a week in circumstances like this is not enough. I think estate agents using a 3PL is poor practice & certainly doesn’t justify the monies paid to them. What I would say is on the occasion I spoke to Becca, who left before exchange, she was very helpful. I just think the whole process is poor & picking up a phone goes a lot further than emails!
Sharon · 5 February 2026
★★★★★ 5/5
TrustpilotSharon's drive and timely communication…
Sharon's drive and timely communication was crucial to us during a challenging move. Moving is stressful, that is something we all know, but Sharon was able to dilute some of that stress.
JAR · 10 June 2026
Agent replied · 11 June 2026
Thanks for your 5 star review. ASAP is here to improve communication and reduce the stress of moving so Sharon will be delighted to hear this.
★★★★★ 5/5
TrustpilotWould like to thank Emma Carling who…
Would like to thank Emma Carling who was in charge of my case, Emma was very efficient and gave constant updates to where the case was at, speaking on the phone to Emma was friendly and enjoyable and made the whole process a lot more relaxed. will highly recommend ASAP and will use again in the future, if all consultants at ASAP are half as good as Emma then you are in good hands.
David · 26 March 2026
★★★★★ 5/5
TrustpilotGreat communication from Helen
Helen was great at staying in contact and answering any questions we had along process. It was really helpful to have someone to explain the process and keep us updated.
Clare · 23 June 2026
Agent replied · 26 June 2026
Thank you so much for your lovely feedback.
It is great to hear that Helen kept in regular contact and was able to answer your questions throughout the process. We know how important it is to have someone there to explain each stage and keep things clear as your move progresses.
Your kind words mean a lot and will be shared with Helen and the team. Wishing you all the best moving forward.
★★★★★ 5/5
Trustpilothouse sale
It was very helpful and reassuring to have regular updates explaining how the house sale was progressing. Helen also explained when something might take a while before we heard anything more e.g. when the searches were being completed. It saved us having to ring the solicitor to chase things or to find out how things were progressing. It gave us peace of mind. We are very grateful for all your help.
P · 10 August 2026
Agent replied · 12 August 2026
Thank you for your wonderful feedback! We're delighted to hear that Helen's regular updates provided you with reassurance throughout your house sale. Our aim is to ensure a smooth and stress-free experience for our clients. It's great to know we could offer you peace of mind during the process. We truly appreciate your kind words and we'll be sure to pass on your amazing feedback to Helen.
★★★★★ 5/5
TrustpilotFirst class progress
Tereza was brilliant at pushing the sale through. She kept us fully informed from start to finish.
Tony · 17 September 2026
Agent replied · 19 September 2026
Thank you for your wonderful review. We're delighted to hear that Tereza was able to help drive your sale forward and keep you fully informed throughout the process.
We understand how important regular communication is when moving home, and we're pleased that her dedication and commitment made a positive difference to your experience. Your kind words will mean a great deal to Tereza, and we will be sure to pass on your feedback. We wish you all the best for the future!
★★★★★ 5/5
TrustpilotDarcie Brown was friendly
Darcie Brown was friendly, efficient and helpful. Kept her promises to call us during the extended period of this particular sale.
Customer · 21 August 2026
Agent replied · 12 September 2026
Thank you for taking the time to share your feedback. We're delighted to hear that Darcie was friendly, efficient, and helpful throughout your sale. We understand that an extended sales process can be challenging, so it's great to know that her regular updates and commitment to keeping her promises helped make the experience a positive one. We'll be sure to pass your kind comments on to Darcie.
★★★★★ 5/5
TrustpilotAlison was brilliant
Alison was brilliant! Knowledgeable and helpful! We managed to complete the sale in three months which is brilliant! Thanks so much to Alison and the team!
Mr · 17 July 2026
Agent replied · 18 July 2026
Thank you for your fantastic review. We're delighted to hear that Alison provided such knowledgeable and helpful support throughout your sale.
Completing in just three months is a great achievement, and we're pleased that Alison and the team were able to help keep everything on track and progressing smoothly. We'll be sure to pass your kind words on to Alison, and thank you again for taking the time to leave such a positive review.
★★★★★ 5/5
TrustpilotJill and the team were very proactive…
Jill and the team were very proactive and very helpful, owning a property company myself, i would use them in the future!
Cameron · 12 August 2026
Agent replied · 14 August 2026
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that Jill and the team provided proactive and helpful support throughout your experience. Delivering excellent communication and taking ownership of the process are things we take great pride in, so it's wonderful to know this made a positive difference.
As someone who owns a property company yourself, your recommendation means a great deal to us. We truly appreciate your kind words and would be delighted to work with you again in the future.
★★★★★ 5/5
TrustpilotFantastic Communication Throughout
Darcie at Complete ASAP has been amazing. She was in regular contact with us and all involved parties throughout, from the day we accepted an offer to our completion today. We had several hiccups in our chain along the way which Darcie kept us informed about, giving us updates and pushing things along as much as she could. Friendly, professional and efficient - 5 stars!
Katherine · 20 August 2025
Agent replied · 25 August 2025
Thank you for your kind words, Katherine. I’ll make sure your Darcie sees this feedback, it will mean a lot to her.
★★★★★ 5/5
TrustpilotExcellent service provided by Isabella
Excellent service provided by Isabella. She communicated proactively and regularly without any requirements from my side to chase anything up. Always felt reassured that Isabella was looking after matters. Thank you!
AV · 10 June 2026
Agent replied · 11 June 2026
Thank you so much for such a lovely review for Isabella and the ASAP service. We aim to be proactive in keeping the transaction moving so it is wonderful to hear that this helped you feel reassured and supported.
★★★★★ 5/5
TrustpilotHighly recommended - friendly & proffessional
Jill Price kept us informed at every step. She was friendly and professional and ensured we understood what was happening.
Jane · 23 August 2026
Agent replied · 25 August 2026
Thank you for your lovely review. We're delighted to hear that Jill kept you informed throughout the process and took the time to ensure everything was clearly explained. We'll be sure to pass on your kind words to her.
★★★★★ 5/5
TrustpilotEmma Carling was incredibly helpful and…
Emma Carling was incredibly helpful and patient throughout a very long and stressful process - I am incredibly grateful! Thank you so much
Emily · 1 August 2026
Agent replied · 6 August 2026
Thank you so much for your lovely review. We're delighted to hear that Emma was able to support you throughout your long and stressful process. Her patience, dedication, and commitment to helping our clients are qualities we value highly, and we're so pleased that she made such a positive difference to your experience. We'll be sure to pass on your kind words to Emma and we wish you all the best for the future!
★★★★★ 5/5
TrustpilotGreat service
Isabella made the hole experience headache free she kept us updated step by step and we were able to get in touch with her easily if we had any queries 5 *
Alan · 29 May 2026
Agent replied · 2 June 2026
Thanks Alan for your kind words for Isabella and the ASAP service. We understand the importance of good communication to keep property transactions moving smoothly so we are delighted to hear it is worked well for you.
★★★★★ 5/5
TrustpilotCommunication was excellent throughout
Communication was excellent throughout, with regular updates.
Special thanks to Sharon for replying to queries promptly and professionally.
Clare · 1 September 2026
Agent replied · 3 September 2026
Thank you so much for your kind words and positive review! We're delighted to hear that you appreciated our communication and regular updates. Ensuring a smooth experience for our clients is our top priority, and it's wonderful to know Sharon met your expectations. She'll be thrilled to hear your lovely feedback. We wish you all the best for the future!
★★★★★ 5/5
TrustpilotHaving an intermediary between the…
Having an intermediary between the solicitor and the estate agents is a real bonus. Tereza kept in touch with us very regularly so we knew how things were going and what we were required to do. There was a bit of a delay with buyers enquiries and that was nothing to do with Complete ASAP but apart from that the sale of our parents' property has been as smooth as we could have wished. Thanks
Lesley · 3 March 2026
★★★★★ 5/5
TrustpilotGreat experience
Jill has been great in ensuring matters were progressing in a timely manner. She has been very proactive and offered much needed advise when required.
Mrs · 14 July 2026
Agent replied · 16 July 2026
Thank you for your wonderful feedback! We're thrilled to hear that Jill's proactive approach and timely updates made your experience smooth.
Our team is dedicated to providing exceptional sales progression service, and your kind words motivate us to keep improving. If there's anything more we can do for you, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotEfficient
Sharon was extremely helpful in keeping on top of the various parties involved and keeping everything on track.
Will · 29 August 2026
Agent replied · 2 September 2026
Thank you for your fantastic review. We're delighted to hear that Sharon was so helpful throughout your property transaction. Keeping communication flowing between all parties and ensuring everything stays on track is a key part of what we do, so it's wonderful to know that Sharon's hard work made a positive difference to your experience. We'll be sure to pass on your kind words to her and we wish you all the best for the future!
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