Trusted Agent profile Β· W Midlands
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263 reviews across 1 platform
77 High Street, Halesowen, W Midlands, B63 3BQ
Dixons's office in W Midlands, at 77 High Street, is rated 4.8 out of 5 across 263 reviews on 1 platform, including 263 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, Mark and Kieran were very helpful and really made renting our first place and easy and straight forward.PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleI am very happy with the service which was provided by Kieran, who is one of the agents. He was very helpful and answered all the questions I had. I know that I can always ask for any help or advice from him. I was given all the information needed, and Kieran explained everything I should know. It is really good agency with amazing agents.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBal has been amazing providing advice throughout and offering a variety of options. He has helped my husband and me to feel secure and calm throughout a stressful time
Good Morning Sonia, thank you for your excellent 5* review of the great service you received from Bal and the team at Dixons Halesowen. It is brilliant to hear that he provided excellent advice throughout and helped you and your husband to feel calm and secure. Kind regards, Emma.
5/5
GoogleJust have been professional served by Auwais Raza regarding the letting of my property. He is definitely the one and only one choice if you want a hassle free and responsive letting agent. Cheers again for his efforts to put through on me. He is my top-rated letting agent in the town.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely amazing from start to finish Kieran was really helpful throughout the whole process
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMatt and Libby looked after me when purchasing a new flat. A very supportive team who always answer the phone for the usual buying concerns - thank you for the welcome box also!
Many thanks for your marvellous 5* review Joe. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Matt Till for a great service ... mission accomplished despite all the challenges ππ»PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSelling my property through dixons at the moment. Theyβve been nothing but supportive. From Kirsty on the first meet has helped in every aspect she could. Libby doing all our viewings for us and Matt taking the pictures. All in all great team and great support throughout the procedure!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe're currently working with Kirsty who has been fantastic so far. Very welcoming and friendly and explains everything step by step. She is laid back but also proactive. Very understanding to a young families busy life and just a lovely person. Looking forward to continuing to work with her.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service we have received has been excellent from the beginning to the end. Matt took our details very professionally (and sold our house!), and the entire process has been monitored by Alison, who has reported back to us on at least a weekly basis (and sometimes more often when necessary). Although moving is a stressful time the Dixons team's friendliness, support, and efficiency have helped us tremendously. A FIVE STAR team. Thank you very much.
Thank you Julie for recognising the excellent service you received from our hardworking team at Dixons, Halesowen. It is great to read that you received a 5* service and that you found the team friendly, supportive and efficient throughout the sale of your house. I will make sure your kind words are forwarded to the team and their local Regional Director. Kind regards and best wishes, Scott.
5/5
GoogleKieran & Mark were both really helpful in getting me into my new flat. Really appreciate all the help.
Hi Jack, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
Google100% recommend Dixonβs ! A great team! Very friendly and polite and. A massive Thankyou to the team !!
Thank you for your fabulous recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI work for Fortem Property and deal with Mark at Dixons very regularly. It is always a pleasure to speak with someone so efficient, friendly and enthusiastic. He and the whole Dixons team always do their best for Fortem Property and we could not be happier with the service provided.
Many thanks for your amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleKieran was excellent in finding a new tenant for my property
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleTom is always professional and always on top of the property management issues.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to Matt, Alison and Kirsty for the help selling our property. Always helpful and made the process smooth and easy for us. Thank you
Thank you for you brilliant five star review regarding the service you received from Dixons Estate Agents in Halesowen. It is wonderful to read how helpful and supportive you found Matt, Alison and Kirsty in the branch during the sale of your property. I will ensure that your kind words are fed back to them and the entire team at Halesowen. Many Thanks.
5/5
GoogleIn a world full of half-hearted Estate Agents that sit back, rest on their laurels and do no more work than the customer does, Dixons is definitely a cut above the rest! The team, Kirsty specifically, have been proactive, supportive and good advice to aid the sale of our property! If you want great service and you want a company that won't take their fee for granted then use Dixons! Lee
Thank you for taking the time to write your wonderful five star review regarding the service you received from the Halesowen branch of Dixons Estate Agents. It is amazing to read how you felt the team members delivered such authentic service. I am pleased to hear they continued to provide you with guidance and support throughout your sale. Your kind review helps the branch receive the positive feedback to show their proven hard work is a cut above the rest. I will share this with the branch, I am sure Kirsty and the entire team will be delighted to hear about your fantastic complimentary review. Many Thanks
5/5
GoogleI would just like to say, excellent customer service, the staff were very helpful, and kept me up to date during a long drawn out purchase. I would recommend the team to anyone. Thank you to all the staff for your support and a big thank you to Kirsty for finding our dream home.
5/5
GoogleFantastic team felt very assured throughout the whole letting process. Linda, Kieran, Mark and the team big thank you!!!
Thanks James for taking the time to leave such a kind review. Best wishes, Mark
5/5
GoogleRented a property from them and the process was seamless Kyle in particular had great communication and was always available. If you had any questions or concerns would you recommend them to anybody looking for a property?
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSarah was a fantastic support throughout the whole experience. Great service. Would highly recommend π β¦
Good Morning, Thank you for taking the time to leave this review. It is great to see that you would recommend our services as if confirms to us that we are delivering the 5* service that we always aim to provide. Many thanks again for this feedback.
5/5
GoogleAmazing experience, especially with kieron and Mark, both extremely helpful and lovely to speak to. Linda met me on site to hand over keys and was also amazing and so sweet to speak to, thank you for making this experience better than I thought.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a first time buyer the Staff at the branch were all very friendly and helpful. Used their in house Mortgage advisor from Countrywide, Baljit Bajway who explained the whole process from initial advice to completion. Would highly recommend for anyone from first time buyers to re-mortgagors. Will definately recommend to my family and friends. Thank you to all the team.
Hi Woz, It is Brilliant to read that you would highly recommend our dedicated, friendly and helpful team at Dixons in Halesowen. Congratulations on your first property and from all at Countrywide and Dixons. Thank you for your 5* review! Kind regards and best wishes, Scott
5/5
GoogleMark , Kieran and Linda are amazing! As a landlord whenever I need to get in touch with them for help and support they always assist. The branch is lovely and the staff are passionate about what they do and that shines through. Thank you so muchPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dixons's W Midlands office has 263 reviews across 1 platform: 263 on Google.
Dixons W Midlands is rated 4.8 out of 5 across all 263 reviews, and 4.8 out of 5 on Google from 263 reviews.
Yes. In The Trusted Agent 2026 awards: Dixons, W Midlands won Gold.
Dixons W Midlands, 77 High Street, Halesowen, W Midlands, B63 3BQ.
