Dixons W Midlands reviews

★★★★★ 5/5

Google

First of all i would like to thank Vicky for all of her help in us purchasing our first property through Dixon's. Due to all of her hard work & for her being there to help us every step of the way with the purchase it all went smoothly without any problems, she did a brilliant job. I would also like to thank Slak for all his help & made sure everything ran smoothly with us securing our first mortgage & answered any questions or concerns that we had along the way. I was also very impressed with the service of the lettings team who were very efficient & knowledgeable regarding queries about my tenancy. All in all we received a brilliant service & would highly recommend the team at Dixons Bearwood whether it be sales, lettings or mortgage advise.

Adam · 19 June 2019

★★★★★ 5/5

Google

My first experience ever renting out a property, I was very nervous and confused but a big Thank you to Amy Bush who made it so easy and comfortable for me to go through the process. Such a friendly and welcoming individual. My original phone call was regarding a different property, but Amy kindly offered me a different property which was much better than the initial one I had seen online! Even better she offered to show me the property within half an hour! I'm sure no other estate agency can beat that! Dixons customer service and procedures are stress free and friendly! I will recommend them to anyone who is starting new with renting or for anything I'm sure they will get the job done. I am really happy with the outcome and how fast the process was. The day that I viewed my property I received a phone call with positive news that the landlord had agreed! I was very overwhelmed because if Amy hadn't offered me this property then I would of been going round in circles getting stressed at properties that I had seen earlier in the day before which were very poor. Once again a big thank you to Amy Bush! Keep up the hard work!

Muminah · 19 June 2019

★★★★★ 5/5

Google

Excellent working with Eve to rent my new place.

Jola · 11 September 2026

★★★★★ 5/5

Google

I can’t rate Dixons highly enough. If I could I’d give The Bearwood branch 6 stars. Top marks go to Sam. She has been brilliant. Sam will regularly keep me and my wife updated on properties suiting our requirements. She takes the time to establish what we really want and where and will empathise with our tales of property woe. Sam has been there from the beginning of our property search and despite our viewing 60 houses without an offer being accepted, she keeps fighting to find us a house. We’re not on the market with Dixons but we wish we were. Thanks Luke and Anne

Luke · 19 June 2018

★★★★★ 5/5

Google

I just want to say Thank you so much to Dixon in. Bearwoods especially Samatha who was absolutely amazing. She never missed any of my calls and always called back. I was so impressed with all staff. It was very stressful process but staff made it so easy. I'll recommend Dixon in bearwood to anyone who wants to sell , let or purchase a property. Also want to say Big thank you to Sulakhan Poonia CeMap who did all my mortgage applications. He is Very polite man and he knows his job at the best Level. Very impressed Honestly!!!!! Thank you guys. Regards Kaya twins

Karina · 19 June 2018

★★★★★ 5/5

Google

The best letting agency. They are so fast and efficient. Dixon agency have affordable renting range and reasonable worth paying ageny fees. There were no hidden charges and they are as transparent as they are. Among all the agencies i have dealt with, i would positively say, Dixon’s agency is the one. I had my best experience with Amy Bush (Letting Negotiator) , Amy was very friendly and honest. Amy was so quick that , on the day i viewed the property , was the same day i got the property. Amy rang the landlord and discussed about my counter offer for rent to the landlord while i was there , and got it fixed for the price i offered . Very Happy with the agency’s service , especially with Amy Bush.

Eesah · 19 June 2018

★★★★★ 5/5

Google

Slak is a very mature and very professional person. When you are dealing with him , you be rest assured that you will be getting human and professional response. He has earned respect due to this qualities.More i interact with him , more i respect him as a person and professional. He always adheres to the bank rules and regulations. I wish him the best and look forward to interact with him in future! Thanks RAJESH SHINDE

Rajesh · 19 June 2019

★★★★★ 5/5

Google

The service at Dixons has been straight forward and exemplary. Layah actually recommended the property and guided me through the process - going above and beyond.Chloe was equally professional and a delight to engage with when it was time to move in. So far it has been smooth & would 100% recommend.

Lat · 23 July 2023

★★★★★ 5/5

Google

Whilst I haven't secured and purchased a property yet, I am very satisfied with the level of service that I have received thus far. Particularly from Miza - the agent who has been my main point of contact. She is bright, cheerful and positive in her approach. Miza took time to discuss what I have in mind and really listened. As I was travelling from afar she made the effort to set up 4 viewings in an afternoon - which was just ideal. There's doing your job and doing your job well. Miza most definitely falls into the latter category.

Pam · 29 August 2024

★★★★★ 5/5

Google

Bought a property through our broker Harpavan. He was instrumental in organising the mortgage with our lender. He put us at ease and helped us along the way with all our queries (trust me we had loads 😆) I would highly recommend Harpavan from Dixons. …

M · 27 November 2023

★★★★★ 5/5

Google

My agent, Chloe was excellent. Her proactive approach, along with her friendly and professional demeanor, made the entire process smooth. She was always ready to answer any queries and ensured that I were comfortable every step of the way. Her professionalism, knowledge, and kindness made the whole experience a joy. Thank you!

Andress · 18 June 2023

★★★★★ 5/5

Google

Bought a property through our broker Harpavan. He was instrumental in organising the mortgage with our lender. He put us at ease and helped us along the way with all our queries (trust me we had loads 😆) I would highly recommend Harpavan from Dixons. …

Mohammed · 20 November 2023

★★★★★ 5/5

Google

As a first time buyer I had no knowledge of the buying process. Harpavan has been a god send! Absolutely amazing. Harpavan Chana has extensive knowledge in mortgages and was able to allay all my worries and answered all my questions, everything was explained fully. I highly recommend Harpavan Chana and his infectious laugh and positive attitude. Thankyou for all your help.

Sayqa · 18 June 2022

★★★★★ 5/5

Google

Sarah was amazing! Within a week of my first contact she had found me a choice of buyers and a price above what I had originally expected. We had completed less than 6 weeks later. She was enthusiastic and supportive and helpful throughout the entire process, replying to messages even out of office hours. I can't praise her enough.PositiveResponsiveness, Quality, Professionalism, Value

Clare · 18 June 2022

★★★★★ 5/5

Google

I’ve had an excellent experience with Dixons Sales and Letting Agents. The team has been professional, friendly, and incredibly helpful throughout the entire process. Communication was clear and consistent, and they were always quick to answer any questions I had.

Hasib · 16 December 2025

★★★★★ 1/5

Google

Extremely disappointed with the service I received at Dixons Bearwood. I viewed a property and placed an offer (on the day I viewed it) and never heard back. I called back and increased my offer a few days later, once again, no offer rejection or any communication. I then emailed and asked what the update was. A few days later I see the house has been sold. Not sure why I was completely ignored. Extremely poor service and interaction from this agent. I would strongly discourage anyone from wasting their time here. I’m still at a loss why I was ignored, as I am usually very on the pulse and make offers quickly - and make it clear how much I want a property from the onset. I was willing to offer more for the house if only they’d simply communicate.

Saiful · 16 August 2024

★★★★★ 5/5

Google

The Dixons agency, especially Chloe, has been amazing at helping myself and Tony in securing a house in birmingham near my work. Chloe was extremely understanding and helpful when I called on the 5th August to enquire about same day viewings after we had travelled from ireland that morning and were let down by another agency. She was very helpful and patient when showing us the house and answering all of our questions. She has been great with helping us with the paperwork and understanding with referencing and was patient through various obstacles. We really appreciate everything she has done.

Rosakelly143 · 21 September 2023

★★★★★ 5/5

Google

Zach helped us out all the step of the way from the viewing to collect the keys. He was a very welcoming, professional and patient estate agent making sure the process was very smooth. Communication was on point too!

Hamzah · 16 December 2025

★★★★★ 1/5

Google

Honestly so frustrated with Dixons. They never ever pick up the phone, they don’t respond to rightmove enquiries. It’s just super frustrating that properties I have been interested in buying are being managed by dixons. If I were a seller I would be super annoyed knowing that the people supposed to help me sell my house are doing everything in their power not to sell by intentionally not responding to enquiries

Ess · 25 November 2024

★★★★★ 5/5

Google

My experience with one of your agents Layah Mayhard was amazing. She was very kind and professional at the same time. From viewing through moving into my apartment was made seamless with her help. I strongly recommend Dixon Bearwood for anyone looking for a new home.

Karosi · 22 August 2023

★★★★★ 5/5

Google

Eliza was very helpful and everyone else in the team

Veronika · 4 May 2025

★★★★★ 5/5

Google

I'm leaving a review to give a special thank you to Sheerie at Dixon's Bearwood branch. She was really attentive and helpful in my search for my first home. She kept in contact with me and updated me if a house was on the market that met my criteria. Sheerie's dedicatation to helping the buyer find a home is a rarity that appreciated as a first time buyer.

Sophie · 18 June 2020

★★★★★ 5/5

Google

Dixons have managed my property for many years and I’ve always been very happy with their service. They have always found lovely tenants and ensured that the property is looked after and most importantly that the relationship works for both landlord and tenant. I’ve recently had some work done on the property and Josh C has done a fantastic job of coordinating the work, keeping me updated on progress and liaising with the contractor/tenant. Many thanks! Dan

Daniel · 24 July 2024

★★★★★ 5/5

Google

Great work from the lettings team help me on each and every step to get me moved guided me without any issues thank you Zak and Micheal !!!

Johnkennedy · 2 August 2024