Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently used Dixons and had a great experience. Eve was really helpful and communicated throughout the process of getting our tenancy set up and has promptly replied to any queries that we have had.
I Β· 12 April 2026
Agent replied Β· 16 April 2026
Thank you for the kind words and five-star review! We are thrilled to hear that you had a great experience with Dixons and that Eve provided excellent support throughout the tenancy set up process. Our top priority is always clear communication and prompt assistance for our valued customers. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleEve was helpful and so supportive with everything and very patient helping and reminding our of the things we needed to do
Crystal Β· 11 July 2026
Agent replied Β· 11 October 2026
"Thank you for sharing your positive experience with Eve! We strive to provide excellent customer service and we're so glad she was able to help you with patience and support. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI and my Partner have recently let a property with Dixons Bearwood and everything was nothing but seamless. Eliza Rawnsley was amazing throughout the process and went above and beyond for us. She gave prompt responses and carefully guided us through our move. I highly recommend Dixons.
Ruth Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that your experience with Eliza and our team at Dixons Bearwood was seamless. We strive to go above and beyond for our clients and we are so glad that we could make your move a smooth one. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe have been renting a property in Bearwood since July this year.
We are extremely happy with the property . It truly feels like home .
Our service through Dixonβs Lettings in Bearwood has been exceptional. Nothing has been too much trouble for the staff at the office.
We have primarily worked with Zac from first viewing the property, right through the application and tenancy acceptance process and now , most recently, with him doing a mid- term inspection of our home.
He has always worked with total professionalism, has liaised well between ourselves and our landlord and given support when minor issues have cropped up.
Thanks to Zac and All of you for being ;
The Dream Team ! X
Kathryn Β· 7 December 2024
Agent replied Β· 28 December 2024
Thank you for your 5* review Kathryn. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had a fantastic experience with the sale of my flat and purchase of a new one with Sarah Roper. Words cannot express my gratitude to her. Sarah was highly professional but also very personable, down to earth and "human." She was always available at the end of a text or email to allay my anxieties or concerns....she truly went above and beyond the call of duty and I believe she is like this with all her clients. Sarah managed to sell my flat within a week of it going on the market so I could proceed with the purchase of a flat I was desperate to get. Her colleagues Sheree and Miza also deserve a shout out as does the finance guy at Dixons (can't recall his name) for giving me such honest and transparent advice Thank you all at Dixons Bearwood.....you are fabulous.
Shelpa Β· 2 December 2024
Agent replied Β· 9 December 2024
Thank you Shelpa for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently let a property with Dixons estate agent Eliza Rawlings was amazing. She took time out to get update from me throughout the process .She ensure i had all tje document in place and guided me with the process i would recommend using her again.
Carlene Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for your fantastic review! I'm thrilled to hear that Eliza provided exceptional service during your property letting process. We are committed to making every step as smooth as possible for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleEve was very helpful with the process and informed me about all necessary information.
A3 Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for your amazing 5* review.
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5/5
GoogleNathan was very attentive and worked hard to help us find the best options in the area! He was easy to talk to, took into consideration what we wanted and was always offering suggestions. A credit to the company, and would recommend to anyone.
- Flynn and Mia
Flynn Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you so much, Flynn and Mia! Our team takes great pride in providing exceptional service and we are thrilled to hear that Nathan was able to exceed your expectations. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBethany Hinkinson at the Bearwood branch, canβt thank her enough. My parents were looking to move, she arranged a viewing that was out of her way at the last minute to accommodate them. When this wasnβt suitable she tried really hard to find something that ticked all the boxes for them. She really went the extra mile and genuinely cares. She kept in contact and followed up making sure there was nothing else she could do to help. Absolute gem! Thanks so much π€©
Sam Β· 2 April 2026
Agent replied Β· 16 April 2026
We are thrilled to hear that Bethany at our Bearwood branch went above and beyond to assist your parents in their home search. We take pride in providing exceptional customer service and we are grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have used Dixsons bearwood branch for many years and I have always been happy with their service and how they handled my properties. Eva Banks and the team are always ready to help and very professional.
Mo Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words and continued loyalty! It's always a pleasure serving you and your properties. Our team, led by Eva Banks, strives to provide top-notch service and professionalism. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe team in the Sales have been excellent in selling my property - although still only Sold STC, but in less than a week of my property going online they arranged 9 viewings and I had 3 offers one above the asking price. They exceeded my expectations and initially I was apprehensive to instruct them due to the lack of reviews they had for their sales but cant fault the friendly service and hard work they have all put in.
Maria Β· 26 March 2026
Agent replied Β· 23 August 2024
Thank you for your kind words! We are so thrilled to have exceeded your expectations and helped with the quick sale of your property. Our team works hard to provide the best service to our clients and we are glad it showed. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had the pleasure of working with Eliza of Dixons Bearwood as my letting agent, and I couldnβt be more satisfied with the experience. From start to finish, Eliza demonstrated exceptional professionalism, attention to detail, and a deep understanding of the property market. She took the time to listen to my needs, ensuring that every step of the process was smooth and stress-free.
Eliza was incredibly responsive, always available to answer any questions I had, and proactive in addressing potential concerns before they became issues. Her knowledge of the local area and rental market trends gave me great confidence in her ability to secure the best possible tenants and terms for my property.
What stood out most was her commitment to providing top-notch customer service. She handled everything with efficiency and a friendly attitude, making me feel valued as a client. I highly recommend Eliza Dixons to anyone looking for a reliable, professional, and knowledgeable letting agent. She truly goes above and beyond to deliver excellent results.
Parvinder Β· 13 October 2024
Agent replied Β· 11 November 2024
Thank you for your brilliant 5* review and thank you for your recommendation Parvinder. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would highly recommend Dixons in bearwood to anyone to anyone who wants to rent a property. Eve was extremely helpful and professional and also Eliza was the same both gave excellent service.
Thank you both
Jason Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for recommending Dixons in Bearwood for rental properties! We are delighted to hear that our team, especially Eve and Eliza, provided you with excellent and professional service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI cant Thank Eliza Rawnsley and her team from Dixons Estate Agents enough for their incredible support during our recent move.From the very first viewing the property to handing over the keys really professional and not to mention the constant communication throughout the entire process.We are truly grateful.Thank you once again Eliza and team.
Mercy Β· 2 September 2025
Agent replied Β· 9 September 2025
"Thank you for choosing us as your agents and we are delighted to hear that we have met your expectations. It was a pleasure to assist you throughout the entire process of your move. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleA massive shout out to Eliza Rawnsley my property manager whos helped and assisted me through renewing my tenancy. Her empathy, kindness and knowledge shone through!!! Yet again amazing staff and amazing people working at Dixons. Thank u so very very much β€οΈβΊοΈβΊοΈ
Alice Β· 16 December 2025
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleItβs been a pleasure working with Dixons (Bearwood) team. Eliza and Eve were so lovely, professional and friendly to engage with; always communicating and responding to our requests and enquiries! We even got a sweet welcome package once our tenancy was finalised π β¦
Mabel Β· 11 August 2026
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5/5
GoogleThis was my first time renting a property and I was understandbly nervous, however Dixons have been fantastic throughout the process. Special thanks should go to Eliza Rawnsley for her patience in dealing with my numerous queries extremely promptly. She - and all the team at Dixons - have made the whole process really straightforward, covering all aspects of letting a property out, and providing expert support and guidance. They have talked me through various options and ensured I understood both the requirements from me as a new landlord and the details of the service they provided. It has truly been a 5 star service all round.
A Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words about our team at Dixons! We are thrilled to hear that we were able to make your first rental experience a smooth and stress-free one. Eliza and the rest of our team are always here to provide expert support and guidance for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleExcellent service, everyone was very helpful especially Eve she was so patient and attentive with me which made it into a great experience, overall amazing so happy I was looking for properties with Dixons.
Giulia Β· 16 February 2026
Agent replied Β· 16 April 2026
"Thank you for your kind words! We are delighted to hear that you had such a positive experience with our team, especially Eve. We are dedicated to providing excellent service and we are thrilled to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had the great time of working with Harpavan Chana of Dixon Bearwood as my mortgage agent. From to start Harpavan helped us a lot. Every time he was ready for our help. He was so helpful and supportive and forwarded my documents immediately. I wish him all the Best in his bright future. With his helpful nature, positive attitude he deserves to go 5 stars review always. Thank you Harpavan . ππ»
Balwinderjit Β· 21 December 2024
Agent replied Β· 28 December 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEliza Rawnsley was fantastic to work with. She found us a beautiful 3-bedroom family home and made the whole process smooth and stress-free. Her communication was excellent, always keeping us updated and answering any questions quickly. Hopefully, we will have the chance to work with her again in the future. Highly recommended!
Bogdan Β· 16 August 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to hear that Eliza provided you with exceptional service and found you the perfect home. We pride ourselves on making the process stress-free and we are honored to have the chance to work with you again in the future. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
Google5 stars!!! special special shout out to zach, eliza and eve for helping me and throughly guided me through this whole process. i could always get through to any of them incase i had an issues which was so convenient. id always recommend dixons bearwood in a heartbeat. thankyou guys for helping to sort out my property, its so so appreciated π₯Ίu also get goodies for when move in which is so so cute. thanks again guys, stay blessed and take careπ©΅π«
Nayy Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for the 5-star review! We are so happy to hear that Zach, Eliza, and Eve provided you with exceptional service throughout the entire process. Our team strives to make the experience convenient and stress-free for our customers. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank you to Eliza and her team at Dixons Bearwood. I've recently rented out a property which I was dreading having to do, but it has been handled quite brilliantly and professionally by Eliza who is very caring, polite, friendly and always available to steer you through any questions. I could not be more relieved and would recommend them for any future renting endeavours.
Jayne Β· 16 February 2026
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5/5
GoogleEliza Rawnley, Dixons Bear is an absolute legend.She handled everything from the first viewing to handing out the keys. Everything about my tenancy was so smooth, thanks to Eliza. The process was so simple and easy to follow or understand.
Appreciate it
PAUL Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you for such a kind review, Eliza truly is a legend and we are lucky to have her on our team! We strive to make the renting process as smooth and easy as possible for our customers, and we are delighted that you had a positive experience with us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleEve was fantastic in helping us with a tricky move across the country. The whole experience was professional, friendly, and very quick! Would highly recommend.
Thomas Β· 9 April 2026
Agent replied Β· 16 April 2026
Thank you for letting us be a part of your move! We are thrilled to hear that Eliza provided you with exceptional service. Our team is dedicated to making moving stress-free and efficient. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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