Trusted Agent profile Β· W Midlands

Dixons W Midlands reviews

β˜…β˜…β˜…β˜…β˜… Excellent

399 reviews across 1 platform

127- 128 Poplar Road, Bearwood, Warley, W Midlands, B66 4AP

Dixons's office in W Midlands, at 127- 128 Poplar Road, is rated 4.6 out of 5 across 399 reviews on 1 platform, including 399 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

399

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the W Midlands office, from every platform, shown as written. First names only.

5/5

Google

Bethany Hinkinson at the Bearwood branch, can’t thank her enough. My parents were looking to move, she arranged a viewing that was out of her way at the last minute to accommodate them. When this wasn’t suitable she tried really hard to find something that ticked all the boxes for them. She really went the extra mile and genuinely cares. She kept in contact and followed up making sure there was nothing else she could do to help. Absolute gem! Thanks so much 🀩

Sam Β· 2 April 2026

Agent replied Β· 16 April 2026

We are thrilled to hear that Bethany at our Bearwood branch went above and beyond to assist your parents in their home search. We take pride in providing exceptional customer service and we are grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Nathan was very attentive and worked hard to help us find the best options in the area! He was easy to talk to, took into consideration what we wanted and was always offering suggestions. A credit to the company, and would recommend to anyone. - Flynn and Mia

Flynn Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you so much, Flynn and Mia! Our team takes great pride in providing exceptional service and we are thrilled to hear that Nathan was able to exceed your expectations. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have used Dixsons bearwood branch for many years and I have always been happy with their service and how they handled my properties. Eva Banks and the team are always ready to help and very professional.

Mo Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words and continued loyalty! It's always a pleasure serving you and your properties. Our team, led by Eva Banks, strives to provide top-notch service and professionalism. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team in the Sales have been excellent in selling my property - although still only Sold STC, but in less than a week of my property going online they arranged 9 viewings and I had 3 offers one above the asking price. They exceeded my expectations and initially I was apprehensive to instruct them due to the lack of reviews they had for their sales but cant fault the friendly service and hard work they have all put in.

Maria Β· 26 March 2026

Agent replied Β· 23 August 2024

Thank you for your kind words! We are so thrilled to have exceeded your expectations and helped with the quick sale of your property. Our team works hard to provide the best service to our clients and we are glad it showed. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had the pleasure of working with Eliza of Dixons Bearwood as my letting agent, and I couldn’t be more satisfied with the experience. From start to finish, Eliza demonstrated exceptional professionalism, attention to detail, and a deep understanding of the property market. She took the time to listen to my needs, ensuring that every step of the process was smooth and stress-free. Eliza was incredibly responsive, always available to answer any questions I had, and proactive in addressing potential concerns before they became issues. Her knowledge of the local area and rental market trends gave me great confidence in her ability to secure the best possible tenants and terms for my property. What stood out most was her commitment to providing top-notch customer service. She handled everything with efficiency and a friendly attitude, making me feel valued as a client. I highly recommend Eliza Dixons to anyone looking for a reliable, professional, and knowledgeable letting agent. She truly goes above and beyond to deliver excellent results.

Parvinder Β· 13 October 2024

Agent replied Β· 11 November 2024

Thank you for your brilliant 5* review and thank you for your recommendation Parvinder. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend Dixons in bearwood to anyone to anyone who wants to rent a property. Eve was extremely helpful and professional and also Eliza was the same both gave excellent service. Thank you both

Jason Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for recommending Dixons in Bearwood for rental properties! We are delighted to hear that our team, especially Eve and Eliza, provided you with excellent and professional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cant Thank Eliza Rawnsley and her team from Dixons Estate Agents enough for their incredible support during our recent move.From the very first viewing the property to handing over the keys really professional and not to mention the constant communication throughout the entire process.We are truly grateful.Thank you once again Eliza and team.

Mercy Β· 2 September 2025

Agent replied Β· 9 September 2025

"Thank you for choosing us as your agents and we are delighted to hear that we have met your expectations. It was a pleasure to assist you throughout the entire process of your move. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A massive shout out to Eliza Rawnsley my property manager whos helped and assisted me through renewing my tenancy. Her empathy, kindness and knowledge shone through!!! Yet again amazing staff and amazing people working at Dixons. Thank u so very very much ❀️☺️☺️

Alice Β· 16 December 2025

Agent replied Β· 17 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

This was my first time renting a property and I was understandbly nervous, however Dixons have been fantastic throughout the process. Special thanks should go to Eliza Rawnsley for her patience in dealing with my numerous queries extremely promptly. She - and all the team at Dixons - have made the whole process really straightforward, covering all aspects of letting a property out, and providing expert support and guidance. They have talked me through various options and ensured I understood both the requirements from me as a new landlord and the details of the service they provided. It has truly been a 5 star service all round.

A Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words about our team at Dixons! We are thrilled to hear that we were able to make your first rental experience a smooth and stress-free one. Eliza and the rest of our team are always here to provide expert support and guidance for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service, everyone was very helpful especially Eve she was so patient and attentive with me which made it into a great experience, overall amazing so happy I was looking for properties with Dixons.

Giulia Β· 16 February 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! We are delighted to hear that you had such a positive experience with our team, especially Eve. We are dedicated to providing excellent service and we are thrilled to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had the great time of working with Harpavan Chana of Dixon Bearwood as my mortgage agent. From to start Harpavan helped us a lot. Every time he was ready for our help. He was so helpful and supportive and forwarded my documents immediately. I wish him all the Best in his bright future. With his helpful nature, positive attitude he deserves to go 5 stars review always. Thank you Harpavan . πŸ™πŸ»

Balwinderjit Β· 21 December 2024

Agent replied Β· 28 December 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Eliza Rawnsley was fantastic to work with. She found us a beautiful 3-bedroom family home and made the whole process smooth and stress-free. Her communication was excellent, always keeping us updated and answering any questions quickly. Hopefully, we will have the chance to work with her again in the future. Highly recommended!

Bogdan Β· 16 August 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear that Eliza provided you with exceptional service and found you the perfect home. We pride ourselves on making the process stress-free and we are honored to have the chance to work with you again in the future. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

5 stars!!! special special shout out to zach, eliza and eve for helping me and throughly guided me through this whole process. i could always get through to any of them incase i had an issues which was so convenient. id always recommend dixons bearwood in a heartbeat. thankyou guys for helping to sort out my property, its so so appreciated πŸ₯Ίu also get goodies for when move in which is so so cute. thanks again guys, stay blessed and take careπŸ©΅πŸ«‚

Nayy Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for the 5-star review! We are so happy to hear that Zach, Eliza, and Eve provided you with exceptional service throughout the entire process. Our team strives to make the experience convenient and stress-free for our customers. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Thank you to Eliza and her team at Dixons Bearwood. I've recently rented out a property which I was dreading having to do, but it has been handled quite brilliantly and professionally by Eliza who is very caring, polite, friendly and always available to steer you through any questions. I could not be more relieved and would recommend them for any future renting endeavours.

Jayne Β· 16 February 2026

5/5

Google

Eliza Rawnley, Dixons Bear is an absolute legend.She handled everything from the first viewing to handing out the keys. Everything about my tenancy was so smooth, thanks to Eliza. The process was so simple and easy to follow or understand. Appreciate it

PAUL Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you for such a kind review, Eliza truly is a legend and we are lucky to have her on our team! We strive to make the renting process as smooth and easy as possible for our customers, and we are delighted that you had a positive experience with us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Eve was fantastic in helping us with a tricky move across the country. The whole experience was professional, friendly, and very quick! Would highly recommend.

Thomas Β· 9 April 2026

Agent replied Β· 16 April 2026

Thank you for letting us be a part of your move! We are thrilled to hear that Eliza provided you with exceptional service. Our team is dedicated to making moving stress-free and efficient. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Eliza and Zak were both a pleasure to speak to through every step of the process and were prompt with getting me moved into my new property. I would recommend Dixons to anyone who wants the best experience.

Minhaj Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you for the kind words, we are thrilled to hear that Eliza and Zak provided you with a top-notch experience during your move. We strive to provide excellent service to all of our clients, and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Harpavan Chana is an absolute star! ⭐ ​I cannot thank Harpavan enough for his help. I am a first time buyer, and we …

A Β· 9 April 2026

Agent replied Β· 17 June 2024

Thank you so much for your amazing review! We are thrilled that Harpavan was able to provide you with exceptional service and help you successfully navigate the complex process of buying a property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bayley Rylance has been very helpful and nice and made it very easy for me and I highly recommend Dixons bearwood when selling your house

Epic Β· 16 March 2026

Agent replied Β· 16 April 2026

"Thank you for the kind words, we are thrilled to hear that your experience at Dixon's Bearwood was made easy and pleasant by our dedicated team member Bayley Rylance. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Many thanks to Eliza at Bearwood Dixon's letting team! Excellent communication and advice throughout the process. Property was let in super quick time, within 2 weeks of becoming vacant. I will definitely be contacting her in future and recommend the Dixon's team to anyone I know regarding letting. 5 stars .

Jagbir Β· 16 July 2025

Agent replied Β· 16 April 2026

Thank you for leaving such a wonderful review about our team! We are thrilled to hear that Eliza provided you with excellent communication and advice, and that we were able to find a tenant for your property in just 2 weeks. Thank you for … More

5/5

Google

Dixsons provide great service. Speical thanks to Ryan Smith and Harry Richards, who go extra miles to help landlord to sort out issues. I would highly recommend them as a letting and managing agent!

Mengyao Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear that Ryan and Harry went above and beyond to assist you. We pride ourselves on providing exceptional service and we are honored by your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a great experience with Dixons Sales and Letting Agents Bearwood. Harpavan Chana and his team were very professional, friendly, and helpful throughout the process. Highly recommend their excellent service. Regards, Nasreen Akhtar

Haseeb Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you Nasreen for your wonderful review! We are thrilled to hear that you had a great experience with our team at Dixons Sales and Letting Agents Bearwood. We strive to provide professional and excellent service to all of our customers. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have let out my property with dixons for 8 months, i would just like to express my gratitude to Dixons, it is been an excellent expreince highly recommended, the property managers Corey and currently Joshua Cleveland, he has consistently been great with emailing and updating any issues, kept me informed with detailed updates and promptly responded to queries. Joshua is a great manager whom I highly recommend.

Shahid Β· 26 July 2024

Agent replied Β· 23 August 2024

Thank you Shahid for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent letting agency, consistently prompt in responding to my inquiries and addressing any issues that arise. Specifically, Joshua Cleveland, my property manager, has been overseeing a repair at my property for more than a month. He has consistently kept us informed with detailed updates and promptly responded to queries from both myself and the tenants, alleviating any concerns. Joshua is an outstanding manager whom I highly recommend.

Gaara Β· 24 July 2024

Agent replied Β· 23 August 2024

Many thanks for your marvellous 5* review and recommendation Gaara. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons's Google reviews

Questions about Dixons W Midlands

How many reviews does Dixons W Midlands have?

Dixons's W Midlands office has 399 reviews across 1 platform: 399 on Google.

What is Dixons W Midlands's rating?

Dixons W Midlands is rated 4.6 out of 5 across all 399 reviews, and 4.6 out of 5 on Google from 399 reviews.

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, W Midlands won Trusted Agent.

Where is Dixons's W Midlands office?

Dixons W Midlands, 127- 128 Poplar Road, Bearwood, Warley, W Midlands, B66 4AP.

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