Trusted Agent profile · W Midlands
★★★★★
450 reviews across 1 platform
127- 128 Poplar Road, Bearwood, Warley, W Midlands, B66 4AP
Dixons's office in W Midlands, at 127- 128 Poplar Road, is rated 4.6 out of 5 across 450 reviews on 1 platform, including 450 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the W Midlands office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommended. Good service from eve and Eliza 🥰🥰🥰 …
Thank you for your glowing review! We are thrilled to hear that you had a positive experience with our team members, Eve and Eliza. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service from Eliza. Very helpful in helping us rent the house we have! Thankyou so much
"Thank you for your kind words! We're thrilled to hear that Eliza provided you with excellent service and that you were able to find the perfect rental house. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have been partners with Dixons for a long time now and they are very trustworthy, especially with a staff member, Chloe, she has helped me a lot recently, very fast with her responses and is very understanding. She has done so much for me, I’m truly grateful for her and her work ethic as she is very professional. I’m very impressed and happy with the service !
It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleFound a property that Dixons advertised on RightMove and within a week Chloe and Layah had me moved in. Absolutely wonderful customer service and if I ever have to rent another property it will only be through Dixons. I have also received a little welcome gift which is honestly such a cute little gesture, never have I come across a more polite team than the one in Bearwood Dixons, would most definitely recommend.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe leasing process was streamlined and efficient. Layah Maynard managed everything with utmost professionalism, and opting for the "Zero Deposit" scheme made the process more cost-effective. Currently, I've only rented a house, but next year, I plan to purchase one. When that time comes, I will certainly contact this agency again to handle the technical and administrative aspects. I am extremely satisfied with the services provided by the company and wholeheartedly recommend them.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently rented a property managed by them. The service was lovely, and Zachariah Abedin made the process seamless. Communication was top-notch and every question I had was answered promptly. The entire experience was smooth and stress-free, thanks to their professional approach.
5/5
GoogleGreat work by the agent Zac, it was very convenient to rent through them, highly recommended.
Thank you for your kind words! We're thrilled to hear that Zac provided you with great service and made the rental process convenient for you. Thank you for your recommendation, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleEasily the best Lettings experience I’ve ever had. Micheal and Chloe were so helpful and made everything feel easy and stress free! Now happily in my new home
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlevery straight forward and clear
We're thrilled to hear our communication was easy to understand! That's our goal - to make things simple for our valued customers. Kind regards, Lucy, Customer Relations.
5/5
GoogleMichael is great, I will keep recommending
Thanks for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHonestly buzzing! Eliza and Michael truly made this so easy for me. Their quick responses made a huge difference and I was able to move in perfect time. ✨
Hello Janel, Thank you so much for your fantastic 5* review! We're thrilled to hear that Eliza and Michael made your experience smooth and timely. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team
5/5
GoogleMichael is great, I will keep recommending
Thanks for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service ! I always use Dixions to source tenants for my properties and I have never been disappointed. They are very efficient and organised. Kim is a true professional- she Always replies to emails quickly and efficiently. I had recommended Dixions Bearwood to many landlords.
Thank you for your 5* review and wonderful recommendation! I will of course make sure your review is made known to our local team. Kind regards, Scott
5/5
GoogleHi just want to say the service you are providing is excellent Harpavan and Nathan have been very helpful.
Thank you for your kind words! We're thrilled to hear that Harpavan and Nathan have provided you with excellent service. We strive to exceed our customers' expectations and we're happy to know we've succeeded with you. Thank you for choosing us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleHarpavan saved me £000s! I came in for a remortgage and he reduced my term and got me an incredible deal! Cant recommend him enough!
Thank you so much for your kind words! We are thrilled to have helped you save thousands on your remortgage and love hearing about your positive experience with Harpavan. We truly value your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleDixons are the best!!! The team were just so so amazing from start to end! We were first time buyers and they helped us through each step, making everything so clear and easy! Would recommend over and over! Thanks so much Dixons! Sherrie, Miza and Sarah 👏🏼👏🏼👏🏼 …
Hi Rebecca, Thank you so much for your wonderful 5* review! We're thrilled to hear that Sherrie, Miza, and Sarah made your first-time buying experience so smooth and clear. Your recommendation means the world to us! Best regards, Lucy, Customer Relations Team
5/5
GoogleWe were very pleased with the services we received. Our sincere thanks to the entire team, with special gratitude to Eliza for her professional and supportive approach.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleHad a great experience with dixons specially with Eliza. The whole process of effortless with renting and moving to the property. Thanks a lot!
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGot a nice experience with you .. well explained and got all the information regarding my new house...so happy with your service .thank you ❣️😊 …
Thank you for taking the time to leave us this great 5* review Anu. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleFantastic smooth seemless process with Eliza - kept me up to date and nothing was an issue!
"We are so thrilled to hear about your positive experience with Eliza! It's our ultimate goal to provide a smooth and hassle-free process for our clients. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleIf you are looking to purchase a property, I urge you to look elsewhere, I found this Estate Agent to be cut-throat and unscrupulous. I am a seasoned buyer and have never experienced such under-handed behaviour. They attempted to force me to use their in-house Mortgage Broker at wopping cost of £680 where most other in-house Brokers are free. They stated the seller advised it was a condition of the sale to use Dixons Morgaage Broker, I objected and told them this was illegal and proceeded with my own Broker. I found the Manager to be quite rude in her tone and unsympathetic when telling me they were puling the plug at the last minute to go with a higher offer when we were near completion stage! She let me know that her care and concern lay with the Seller. I wasted two months of my time and £100s on searches and a survey, luckily the solictors didn't charge if there was no sale. The goverment really do need to step in and regulate Estate Agents because they wield too much power to make decisons that can ruin peoples lives.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleDealing with this company has been AMAZING. The property was sorted within weeks, communication has been great from the start and they actually care. I was kept up to date each step of the way. Kim has truly been amazing in organising the property, it is daunting moving to a brand new city but she has supported me throughout and she continues to be supportive now. She actually cares about the people she is helping rather than them just been being another number. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave had a really good experience with acquiring a property for rent via Eliza @ Dixons. The communication has been on point.
Thank you for sharing your positive experience with us! We are thrilled to hear that Eliza provided excellent communication during your property rental process. We strive to provide top-notch service to all of our customers. Thank you for choosing Dixons! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleChloe is an asset to Dixons! She was incredibly helpful and made the whole process go so smoothly, thank you Chloe!
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, W Midlands won Trusted Agent.
