Goadsby Verwood reviews

★★★★★ 1/5

Trustpilot

We’ve had a horrible experience selling…

We’ve had a horrible experience selling our house through them. These last 6 months have apparently been boom sales time in Swanage Dorset but despite this Goadsby have managed to bungle potential sales, play one buyer off against another and push away the interest that had been there. Savills in Wimborne contacted me several times offering to sell our property and could not understand why it wasn’t sold. It’s not been sold because Goadsby have a one size fits all standardised approach, never keep the continuity of staff dealing with a particular matter. Use inexperienced staff who have no people skills, allowed their sales manager Gavin to insult and bully us. I cannot believe what an absolute disaster they have made of what should have been a simple sale. Plus they’d put up ‘under offer’ before any checks has been done. Then refused to listen to us and went their own way. And blamed us went it went wrong. Through them a perfectly good sale has been lost. Gutted.

Suze · 7 September 2022

★★★★★ 5/5

Trustpilot

Two properties expertly guided through…

Two properties expertly guided through the sales process.

Karen · 4 February 2025

★★★★★ 5/5

Google

We found staff at the Verwood office very helpful, professional and efficient throughout the time viewing and purchasing property. A special thanks to Ben and Sue. We would certainly recommend Goadsby of Verwood for anyone looking to buy in the area. Many thanks.

Jenny · 11 June 2019

★★★★★ 1/5

Trustpilot

Goadsby let anyone have free access to your home!

I completed my property on 22nd Feb 2022 in Bridport Dorset. On 21st they phoned me to as they wanted keys. I said they had 2 keys handed when I asked them to sell my property. They claimed I had signed them out. I knew I had not. They said they had my signature signing them out. I went to the shop. It was not my signature nothing like . They then claimed I had authorised said signatures person to pick keys up for me. Which I had not! Worrying thing is they had released my keys with address in November. I am an elderly lady living alone! I hadn’t realised someone had access to my home! I said they should pay to replace locks at their expense ! They totally refused.

Patricia · 23 February 2022

★★★★★ 1/5

Trustpilot

Wastage of time.

Wasted My time in the name of referencing. If some one is living in UK on a permanent job role and also home office gives a right to rent. Still most of the letting agents doesn’t gets satisfied. If a person have good credit history then what’s the problem. Or it’s only because I am an Asian and cannot get a property to rent.

Mr · 7 August 2023

★★★★★ 5/5

Google

Excellent service, I highly recommend

Anne · 27 November 2024

★★★★★ 1/5

Trustpilot

Absolutely appalling

We are stuck in a six link chain; four of which are with goadsbys. They lie, they won’t talk to you, they don’t have a clue how to progress things and are having to take direction from the other agent in the chain, they are rude and so unhelpful. Five months we’ve been waiting; delay after delay, lie after lie. It’s like walking uphill through quick sand.

Zoe · 13 December 2022

★★★★★ 5/5

Google

Goadsby Verwood have been amazing throughout the house moving process. Nathan, Sue and Ben were all very helpful on separate occasions. I would highly recommend them. Thank you for making everything that little bit easier!

Charlotte · 11 June 2019

★★★★★ 1/5

Trustpilot

Worst letting agents ever

Goadsby is the worst in terms of the way they treat people. The whole trauma they subject me to is beyond words, and I won't go the details of it. Let's just say that it lasted a whole 8 months of endless communication with them getting them to allow me to terminate my contract, return my deposit etc etc. And in all these communications, they were distasteful, disrespectful, offensive, unprofessional. So much that they even accidentally copied me on email replies amongst other colleagues where they were being spiteful, even condescending about me. Avoid them!

A · 21 July 2020

★★★★★ 5/5

Google

This House 🏡, is on the Market. With Goadsby, Estate Agents/ Ferndown. The Service, by Tim And Polly. Has been Very Consistent and Positive. Thank You!!. …

David · 10 June 2023

★★★★★ 5/5

Google

David, Sue and Alison have been so helpful during the purchase of our new house. They made the process much less stressful than it could have been and went above and beyond to expedite everything and chase-up problems up and down the chain …

Joseph · 16 April 2021

★★★★★ 5/5

Trustpilot

We have recently moved into a rental…

We have recently moved into a rental property managed by Goadsbys in Bournemouth. Alex, the agent, was extremely professional and could not have been more helpful through the process. Since moving in, he has also been there to help with any teething problems we've had. I can highly recommend them and all the ancillary people who were involved, such as the cleaning company and maintenance team. Many thanks to all of them. Mrs D

Rebecca · 17 August 2021

★★★★★ 1/5

Trustpilot

Let down lettings

I had a really bad experience with Carol from the Eastleigh estate agents. She cancelled our viewing 2 hours before when she had plenty of time to give us more notice, she had no idea what was going on and gave the impression she couldn’t care less and I could of booked somewhere else and not wasted my time. She didn’t even sound bothered on the phone. Very unprofessional service and I will not be using again!

Kelly · 26 September 2020

★★★★★ 5/5

Google

This House 🏡, is on the Market. With Goadsby, Estate Agents/ Ferndown. The Service, by Tim And Polly. Has been Very Consistent and Positive. Thank You!!. …

DAVID · 16 April 2023

★★★★★ 5/5

Google

We would like to thank all the team at Goadsby Verwood during the process of purchasing our new home. We initially viewed the property we subsequently bought before our own home went under offer. We were very taken with the house and the location, however it very quickly went under offer to another buyer leaving us disappointed. We continued our search for another home to no avail. Some weeks down the line we were contacted by Ben who knew we very much liked the house we initially viewed, to inform us that it had now come back on the market. Having seen the property previously we were able to put in an offer which was accepted the same day.We have now been here a week. Throughout the whole process Nathan, Ben and Sue faciliatated our requests to view the property and to help us with the additional enquiries we had. At all times the entire team were particularly helpful, polite and nothing was too much trouble for them. We were also supported by the team to facilitate a key undertaking with the owners of the property which enabled us to access our new home before exchange of contracts. Buying a home can be a stressful process, however this was made easier by the professionalism and understanding displayed by Nathan, Ben and Sue. Well done and thank you Goadsby Verwood. You got it just right!

Anne · 11 June 2019

★★★★★ 5/5

Google

Great service from David and Sue at Goadsby in the purchase of our new house, both came across as honest, up front, and with a genuine desire to complete the purchase as smoothly as possible for all parties, many thanks!

James · 10 June 2021

★★★★★ 5/5

Google

Fantastic team! Friendly, reactive , professional, competent , speak in plain terms and human!!! This is the second time that I have used Goadsby for house related sales and I cannot fault their performance. I would recommend this team 100%.

Maryann · 10 June 2021

★★★★★ 5/5

Google

Excellent service - a complicated sale as we were 300 miles away but Goadsby acted on our behalf in several situations like overseeing getting the flat cleaned and taking meter readings. Would highly recommend

Val · 16 April 2022

★★★★★ 1/5

Trustpilot

Wanted to view a property last week and…

Wanted to view a property last week and had to chase the office as jo response to on line contact, then to be told an offer had been put in, not accepted at that time. This week booked to view another got to the property and had acall to say the offer on it had been accepted. I have more business accuman in my little finger than they have put together..

Mark · 19 June 2021

★★★★★ 1/5

Trustpilot

Goadsby Eastleigh are the worst Estate Agent

Our recent dealings with Goadsby Eastleigh must make them the worst estate agents Following a reduced last minute offer from our buyers which we rejected they then decided to show them the new property which we had paid a deposit to the developer and effectively gazump us So we now have to re-market our property find another buyer and somewhere to purchase please Avoid Goadsby at all costs they are awful

Martin · 23 July 2020

★★★★★ 5/5

Google

Thanks Sue, and thankyou for doing such a good job at keeping us informed throughout this process. Everyone at goadsby has been excellent. Kind Regards Stuart

Stuart · 11 June 2018

★★★★★ 5/5

Google

I would like to thank all at Goadsby's in Verwood for their help in selling our home. The service provided by all in the office has been great. During difficult and uncertain times they have all been friendly, professional and have kept us informed at all times. I wouldn't hesitate to recommend their services to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 26 August 2021

★★★★★ 5/5

Google

The team in Verwood supported my elderly mother every step of the way with her move and built a personal relationship that made the whole experience fun and positive. A very big moment in her life was made much easier as a result and we would recommend anyone selling or buying in Verwood to work with the team at Goadsby -- personal and professional service!. Thank you!

Karen · 11 June 2019

★★★★★ 5/5

Google

I have received excellent service from the Goadsby Verwood team. From the moment the property went on the market to completion, the process was far more stress-free than I was expecting with a property sale. Rob, Sue and Nathan are extremely courteous and kept me up-dated at every stage of the proceedings. I thank them for their highly professional service and would have no hesitation in recommending them.

Ron · 11 June 2018