Every review we hold for the Verwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were lucky enough to have the team at Goadsby in Verwood involved in both our sale and purchase. Everyone involved was very professional, yet friendly, keeping us up to date at every stage. Special thanks to Sue who I know went above and beyond to keep our chain moving - thank you!
Laura · 16 April 2023
Agent replied · 11 June 2024
Hi Laura
Thank you for taking the time to review our service, and for your very kind comments. I am sure our team in Verwood shall be delighted to receive your feedback. All the best.
★★★★★ 5/5
GoogleGreat team, great service! Went above and beyond for our sale, the whole team were fantastic & were always available. Communication was great throughout. Couldnt recommend enough
Mark · 19 March 2026
Agent replied · 16 April 2026
Hi Mark
This is really great to read. Many thanks for taking the time to review the service you have received from Ali and her team in Verwood. All the best.
★★★★★ 5/5
GoogleAlthough Goadsby, Verwood were the sellers agent and not ours, Sue Gardiner could not have been more helpful. She and Ali continually kept us informed of progress and chased the other agents and solicitors alike. She liaised with a removal company on our behalf when others appeared fully booked. Without her input we would not be moving before Christmas. Well done and much appreciated. MT
M · 10 June 2021
Agent replied · 11 June 2024
Hi MT, that is great to hear, congratulations on your move ! All the best and glad we could help!
★★★★★ 5/5
TrustpilotDylan at Goadsby in Wimborne was kind
Dylan at Goadsby in Wimborne was kind, patient and nothing was too much trouble. He helped me through the process so that I am now living in a beautiful home.
PAULA · 19 July 2024
Agent replied · 25 February 2026
Thank you so much for your lovely review. We’re delighted to hear Dylan in our Wimborne office was kind, patient and so supportive throughout the process, and congratulations on your beautiful new home.
It’s also great to know Charlotte and Colin at our Bournemouth branch were so helpful and helped to sell your property quickly. We’ll make sure your kind words are passed on to Dylan, Charlotte, Colin and their teams. Wishing you lots of happiness in your new home.
★★★★★ 1/5
TrustpilotWhen viewing a property with Goadsby…
When viewing a property with Goadsby they failed to tell us about considerable material information relating to the property. Refused to listen to our complaint so had to go to the property ombudsman. Shocking company run by management who clearly don't know the new laws and legislation relating to estate agents. Avoid at all cost
Louise · 25 March 2025
Agent replied · 25 February 2026
Thank you for your review. We’re sorry to hear you feel you weren’t made aware of material information when viewing a property, and that you’ve been left dissatisfied with how your complaint was handled.
As your complaint is already with The Property Ombudsman, we will of course co-operate fully with their process.
We’re sorry again for the frustration caused.
★★★★★ 5/5
GoogleThe team at Goadsby in Verwood is outstanding and helped sell our bungalow in Verwood quickly and for a good price in March 2021. David and Ali were our two main contacts and they were always available to talk on the phone and responded to emails quickly. Super knowledgeable of the local area and completely trustworthy. Thank you.
Michael · 16 April 2021
Agent replied · 11 June 2024
Hi Michael, Thank you so much for your lovely comments. Glad we were able to help you. All the best.
★★★★★ 1/5
TrustpilotNo way of leaving no star
No way of leaving no star. Good tenants, on month by month, wanted to end the tenancy on the 5th of December, rang Broadstone and told them, they replied. Yes, all fine. 3-4 days later had an email to say I couldn’t end a tenancy, unless we put it in writing… Yes, that’s right in writing, not email. Did this and then told we could end the tenancy until the 11th of December so it cost us an extra week at no fault of ours. Property had damp issues, which we weren’t told, just found out from previous tenant who had same problem, so threw lots of stuff out through mould.
Steven · 12 January 2024
Agent replied · 6 June 2026
Thank you for your review. We’re sorry to hear about your experience and the frustration this has caused, particularly around the notice period, the damp/mould concerns, and the delay in receiving your deposit.
If you contact the branch with the property address, tenancy dates and your deposit reference, a manager can review the file, including the advice given about ending the tenancy, the condition reports and any proposed deductions (such as the carpet), and provide a clear update on the deposit return timescales.
As your deposit is protected with a tenancy deposit scheme, any deductions must be supported by evidence and you have access to the scheme’s independent dispute process if you don’t agree.
We’re sorry again for the inconvenience, please get in touch so we can look into this and respond properly.
★★★★★ 5/5
GoogleI would just like to thank the Verwood team for being so helpful throughout the purchase of our first home. David and Sue were so patient and informative throughout the whole process. Sue always replied to our emails and phone calls, we really felt we could contact her at any point .Thanks again for helping us buy our first home.
Naomi · 10 June 2020
Agent replied · 11 June 2024
Thank you Naomi for your kind review, all the best in your new home !
★★★★★ 5/5
GoogleFirst class service! Everyone we dealt with was not only professional but more importantly, personal.
We had our house sold in a weekend, only because of their relationships with their buyers. Kept up to date with everything. We couldn't ask for more
Peter · 16 July 2025
Agent replied · 13 November 2025
Hi Peter
This is really great to read! Thank you for taking the time to review our service. Ali and her team shall be delighted to read your comments. All the best.
★★★★★ 1/5
TrustpilotDON’T TRUST GOADSBY ESTATE AGENT (unless you have shares in the Co.)
DO NOT TRUST GOADSBY ESTATE AGENTS, WIMBORNE. THEY WILL FLEECE YOU for EVERY PENNY & THEIR Customer Service IS TERRIBLE.
Robert · 9 February 2026
Agent replied · 6 June 2026
Thank you for your feedback. We are sorry to hear you feel dissatisfied with your experience.
We aim to be clear and transparent on our terms and fees from the outset, and we take any concerns around communication or service seriously. As we are unable to address the detail of your comments in a public forum, please contact me: john.ryall@goadsby.com with your full name and property address and I will forward your complaint over to the correct team.
★★★★★ 5/5
GoogleDavid and his team were a pleasure to deal with, professional, reliable and friendly. It was a complicated and drawn out sale due to legal complications and at every step they were 100% on the ball. You won't find better to buy or se ll with. Thanks very much.
Kevin · 16 April 2022
Agent replied · 11 June 2024
Hi Kevin
This is really great to read. Thank you so much for your feedback. David and his team will be delighted with your comments. All the best.
★★★★★ 5/5
GoogleI think you did a great job in every stage of my purchase. Office staff was very helpful and meet all our enquiries and needs on time. Your effort on completion deadline was incredibly satisfying. This is something I really appreciated. Thank you Anna, Alison and David.
Ilker · 16 April 2022
Agent replied · 11 June 2024
Hi Ilker
Thank you for your 5 star review. So pleased we have been able to help with the purchase of your new home in Verwood. All the best.
★★★★★ 5/5
GoogleDavid and his team provided professional service to me and my wife for our first time house buying. From the first call to the keys collection and the whole process the service was very friendly and always with solutions. We will fully recommended Goadsby to all.
Tom · 16 April 2022
Agent replied · 11 June 2024
Hi Tom, Thank you for your 5 star review, That's really great to hear. I am pleased we have been able to assist you. All the best.
★★★★★ 5/5
GoogleWhat can I say about Goadsby? Matt sold our property on day 1. Anna found us our dream home the following week. Sue made sure everything ran smoothly from offer to completion. What’s an amazing team.
Tim · 16 April 2023
Agent replied · 11 June 2024
Hi Tim
This is really great to read, thank you so much for your feedback. Really pleased we have been able to assist. All the best.
★★★★★ 5/5
GoogleGoadsby Estate Agents (VERWOOD)
5-star review for their exceptional service, patience, and support during our house move. They truly go above and beyond, and we have nothing but praise for them. We highly recommend them and had a great experience communicating with Ali and the entire team. If you're considering buying, selling, or renting, it's definitely worth giving them a call. They deserve credit where credit is due!
Hannah · 27 March 2024
Agent replied · 9 June 2024
Hi Hannah
Many thanks for taking the time to review our Verwood branch and for your really great feedback. All the best.
★★★★★ 5/5
GoogleAli and the team at Goadsby provided an exceptional service throughout the purchase of our new family home. They were always honest, knowledgeable and proactive, making the process stress free and timely. Thank you to all the team at the Verwood branch. David and LyndsayPositiveResponsiveness, Quality, Professionalism, Value
David · 10 June 2021
Agent replied · 11 June 2024
Hi David, that is great to hear, thank you for taking the time to review our service, so pleased we were able to help you. All the best.
★★★★★ 1/5
TrustpilotDo you own sale /not well regulated
Southbourne Goadsby is very good at getting a buyer and advertising . We found we were on our own as great deal after we got buyer. There was one meeting with our buyer and Goadsby basically seems to wait for us to do all the work or our sale failed ..either way they made full commission
Gail · 1 December 2023
★★★★★ 5/5
GoogleWhat can I say, David is delightful and so efficient, with both parties in difficult circumstances he was considerate, efficient and always on the ball. We managed to complete in a month, thanks to his wonderful communication with both parties and the solicitors. Couldn't fault them!PositiveResponsiveness, Professionalism
Sarah · 13 June 2021
Agent replied · 12 June 2024
Hi Sarah, that is great to hear, thank you for your feedback. Kind regards.
★★★★★ 1/5
TrustpilotThe Estate Agent equivalent of stepping on Lego
If estate agents were a personality type, Goadsby would be the human equivalent of an unflushed toilet - a bit whiffy, always full of crap, and guaranteed to ruin your day.
Kayleigh · 1 August 2025
Agent replied · 25 February 2026
Thanks for taking the time to set out your experience in such detail, we’re sorry to read how strongly you feel, and we appreciate how stressful and upsetting this clearly was for you.
We take allegations around tenancy documentation and communication extremely seriously. While we can’t discuss individual accounts in a public review platform, we would like to look into the what happened here.
If you’re willing, please email me at john.ryall@goadsby.com with your full name, the property address, and the best contact number, along with the dates of the renewal(s) and your notice, so i can forward your complaint on to the correct member of staff so we can investigate properly and respond directly.
We’re sorry again for the frustration this has caused, and we’d welcome the opportunity to review what happened.
★★★★★ 4/5
GoogleAt a very stressful time during the first lockdown, David Price was professional, helpful and courteous throughout the process of sale and completion of our property to be sold. Highly recommend Goadsby Verwood as a firm and David as the person to undertake the sales process.PositiveProfessionalism
Noel · 14 June 2021
Agent replied · 13 June 2024
Hi Noel, thank you for your kind review, glad David was able to assist you in the sale of your home. Kind regards
★★★★★ 5/5
GoogleFrom the first phone call to ask to view the property right through to exchange of contracts and soon completion Goadsby have been pro-active, responsive and totally professional. Personal thanks to Alison who has helped us push this sale through in record time. Excellent work.PositiveResponsiveness, Professionalism
Sam · 14 June 2021
Agent replied · 13 June 2024
Hi Sam, that is great to read, thank you for taking the time to review our Verwood team. All the best.
★★★★★ 5/5
GoogleSue Gardiner, the Sales Progressor was instrumental in getting the sale over the line. She was very communicative and was always available to speak to when we needed to. She provided a very professional service and completely understood everyone's needs. Well done Sue and thank you.
Monique · 16 April 2021
Agent replied · 11 June 2024
Hi Monique, fantastic to read! Thank you. Kind regards !
★★★★★ 5/5
GoogleA massive thank you to Ali, David and Sue at Goadsby Verwood for all their support and perseverance to complete on my sale and purchase. Nothing was to much trouble and they kept me regularly updated throughout progress. I would absolutely recommend them to anyone.
Sarah · 16 April 2021
Agent replied · 11 June 2024
Hi Sarah, thank you for your review, glad we were able to help you. Kind regards.
★★★★★ 5/5
GoogleYou need look no further than Goadsby and their excellent team in Verwood. Sue and Ben were fantastic in dealing with the sale of my parent's property as they transitioned to a Nursing home. I live in the US and was coordinating much of their move remotely. The support provided along with their understanding and compassion for a difficult situation removed much of the stress from what could otherwise have been a much more challenging ordeal. The entire team couldn't do enough to help and definitely went above and beyond. Thank you!
Chris · 11 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
