Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
Geanina · 21 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
TrustpilotFranki Deacon
We have found a very helpful main contact in Franki Deacon, who has been able to support and direct as needed in a labyrinth of names and departments that exist within Chancellors.
John · 14 October 2026
★★★★★ 5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
Mr · 22 September 2026
★★★★★ 5/5
GoogleI had arranged a viewing with the property with Ethan, he is nice and kind, response quickly and directly, nice viewing arrangement.
Ching · 11 May 2026
Agent replied · 11 October 2026
Thank you Ching for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
Mr · 20 December 2025
★★★★★ 5/5
TrustpilotChampion Chancellors Team
Kirsty, Jordan and Shelby gave us fabulous customer service. We can not fault them at all, they gave us regular telephone updates, emailed any progress reports or conversations and would happily recommend them to anyone!
Mrs · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotAbbie was extremely friendly and very…
Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.
Joe · 21 March 2025
★★★★★ 5/5
GoogleChancellors provided an excellent service when selling my flat & Cormac the estate agent who dealt with it did a great job. With a really good online listing & Cormac phoning round a lot of potential buyers I immediately got a lot of interest in the flat & I was given lots of feedback about how all the viewings went. Good advice was provided throughout the process & it was only a few weeks before I found a buyer. I'm very pleased with how everything went.
Simon · 24 July 2024
Agent replied · 22 October 2024
Hi Simon. Thank you for leaving us this great review, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
★★★★★ 1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Kezia · 19 May 2026
Agent replied · 26 May 2026
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.
★★★★★ 5/5
TrustpilotBest agency and very professional service
I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.
Mr · 21 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
Leah · 15 May 2026
Agent replied · 26 May 2026
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
★★★★★ 5/5
GoogleCormac has been super helpful from day one, responsive to my requests and questions in the early days; and fitting in with my visits schedule as I was selling the house from a distance. The overall service from Chancellors has been excellent.
Karen · 27 November 2023
Agent replied · 22 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
Mrs · 23 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleOur experience of the service provided by Chancellors Estate Agents in Botley has been truly excellent. Cormac impressed us from the start with his professionalism and his friendly manner -- qualities that make all the difference for the anxious client. He responded promptly and sympathetically to all our enquiries. We will always be grateful.
Jennie · 23 October 2022
Agent replied · 22 October 2024
Thank you Jennie for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleSince the start the process has been swift, smooth and fast. There was good communication and within one week, completed the viewing, the application and got an initial decision. Very happy with the service provided.
Kieran · 26 March 2024
Agent replied · 22 October 2024
Thank you Kieran for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
TrustpilotExcellent service
Always had excellent service with Chancellors. A very considerate and caring company.
Mary · 15 June 2026
Agent replied · 23 June 2026
We appreciate your kind words. We are happy to hear you always receive excellent service.
★★★★★ 5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control
Kept me informed,went out of her way to find out specific details of various properties
John · 5 October 2026
★★★★★ 5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
Laura · 18 May 2026
Agent replied · 26 May 2026
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
★★★★★ 5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
Norbert · 20 December 2025
★★★★★ 5/5
TrustpilotProfessional & Helpful Estate Agents
I found them very professional, helpful and always kept me updated.
Kim · 15 June 2026
Agent replied · 23 June 2026
We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!
★★★★★ 5/5
GoogleI had a really great experience with Chancellors Botley, in particular Jude Gaal and Gianni Gosal. They went above and beyond to help me secure the purchase of
my property and nothing was ever too much trouble. Thank you team!
Yolandi · 23 October 2023
Agent replied · 22 October 2024
Thank you for this wonderful review Yolandi. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
Clifford · 9 October 2026
★★★★★ 5/5
GoogleChancellors were efficient, and helpful and got us the best price possible for our house with a very quick turnaround. Jude is particularly professional, responsive and supportive, thank you!
Nikki · 25 May 2024
Agent replied · 22 October 2024
Thank you Nikki for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
TrustpilotGreat staff and dealt with requests in…
Great staff and dealt with requests in a timely fashion.
Mr · 15 June 2026
Agent replied · 23 June 2026
We're glad our staff dealt with your requests promptly. Thank you for your feedback!
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