Trusted Agent profile · Vale of White Horse

Chancellors Botley reviews in Vale of White Horse

4.7

★★★★★ Excellent

432 reviews across 2 platforms

Adjacent to Elms Court, Westway Shopping Centre, Oxfordshire, Oxford, OX2 9LP, Vale of White Horse, OX2 9LP

Part of Chancellors, see every office.

Chancellors's office in Vale of White Horse, at Adjacent to Elms Court, is rated 4.7 out of 5 across 432 reviews on two platforms, including 228 Google reviews rated 4.7.

What Vale of White Horse clients say about Chancellors

Three reviews of the Vale of White Horse office. Shown as written, first names only.

5/5

Google
We had a really good experience with Chancellors, and especially with Charlie Bishop. From the viewing through to the signing of the contract, Charlie was really helpful, friendly and easy to deal with. He was always quick to get back to us whenever we had a question and kept us updated throughout the process, which made everything a lot easier and less stressful on our end as young first time renters. It was clear that he genuinely wanted to help us rather than just rush the process. We’re really happy with our new home and would definitely recommend Charlie and the team at Chancellors to anyone looking for a new home. Thanks again Charlie for all your help!
Max · 11 September 2026

5/5

Google
My partner and I had a great experience working with Chancellors. Charlie Bishop was professional, friendly, and very helpful throughout the entire process of getting our new flat. He took the time to understand our needs, answered all our questions promptly, and made the process much less stressful. Thanks to their support and dedication, we found a flat that we are very happy with. I would highly recommend Chancellors to anyone looking for a reliable and knowledgeable agent. Thank you again for all your help!
Ece · 11 June 2026

5/5

Google
We had excellent help from chancellors, Charlie Bishop made it easy for us to arrange a viewing, was flexible to our schedule, and even helped us change the move in date so we could be moved in time for a new job. excellent response times and very friendly customer service when answering our many questions. And the new house is lovely!
Jude · 4 October 2026
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4.7 / 5

228

Reviews on Google

This office

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204

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.

5/5

Google

We had a really good experience with Chancellors, and especially with Charlie Bishop. From the viewing through to the signing of the contract, Charlie was really helpful, friendly and easy to deal with. He was always quick to get back to us whenever we had a question and kept us updated throughout the process, which made everything a lot easier and less stressful on our end as young first time renters. It was clear that he genuinely wanted to help us rather than just rush the process. We’re really happy with our new home and would definitely recommend Charlie and the team at Chancellors to anyone looking for a new home. Thanks again Charlie for all your help!

Max · 11 September 2026

Agent replied · 11 October 2026

Max, thank you for your wonderful review! We're thrilled to hear that you had a good experience with Charlie and that he made the process easier and less stressful for you as first-time renters. Helping people find and enjoy the right home is at the heart of everything we do, and your feedback reinforces our commitment to providing reliable and customer-centric service.

5/5

Google

My partner and I had a great experience working with Chancellors. Charlie Bishop was professional, friendly, and very helpful throughout the entire process of getting our new flat. He took the time to understand our needs, answered all our questions promptly, and made the process much less stressful. Thanks to their support and dedication, we found a flat that we are very happy with. I would highly recommend Chancellors to anyone looking for a reliable and knowledgeable agent. Thank you again for all your help!

Ece · 11 June 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful feedback, Ece! We're thrilled to hear that you and your partner had such a positive experience with Charlie at Chancellors. It's great to know that he was able to assist you in finding a flat that meets your needs and made the process smoother for you. Your recommendation means a lot to us, and we look forward to helping more clients like you in the future. If you ever need assistance again, don't hesitate to reach out!

5/5

Google

We had excellent help from chancellors, Charlie Bishop made it easy for us to arrange a viewing, was flexible to our schedule, and even helped us change the move in date so we could be moved in time for a new job. excellent response times and very friendly customer service when answering our many questions. And the new house is lovely!

Jude · 4 October 2026

Agent replied · 11 October 2026

Hi Jude Worsfold, Thank you for taking the time to review your recent experience you have had with our team at Chancellors Botley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Trustpilot

Hannah was fantastic throughout the…

Hannah was fantastic throughout the entire rental process. She was professional, responsive, and made finding and securing our rental home much less stressful. She kept us informed at every stage, answered all our questions promptly, and worked hard to ensure everything went smoothly. Thanks to her support and expertise, we were able to find a great home that met our needs. I would highly recommend Hannah to anyone looking for help with renting a property.

Miss · 16 June 2026

Agent replied · 23 June 2026

We appreciate you sharing your positive experience. We are so glad to hear that the rental process was less stressful and that we kept you informed. It is wonderful to know that you found a great home.

5/5

Google

I had a great experience with Jessica when viewing the property. She arrived on time, was very professional, friendly, and knowledgeable. She provided a detailed introduction to the property and patiently answered all my questions throughout the viewing process. Jessica was very helpful and made the whole experience smooth and enjoyable. I really appreciate her excellent service and I would highly recommend her.

WEILIN · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for your kind words, Weilin! We're thrilled to hear that you had a great experience with Jessica at Chancellors - Botley Estate Agents. Our team strives to provide professional and knowledgeable service, and it's wonderful to know that Jessica made the viewing process smooth and enjoyable for you. We appreciate your recommendation and look forward to assisting you in the future!

5/5

Trustpilot

Shout-out to Miss Amelia Pavelin

A shout-out to Miss Amelia Pavelin, Senior Lettings Progression Executive at Chancellors, who has comported herself professionally and impressed me with her incredible efficiency and friendliness. She is definitely a valuable asset to her company and I see huge potential in her to soar to even greater heights both professionally and personally as she obviously gives precedence to prospective tenants' interests while working most conscientiously. Highly recommend Amelia and Chancellors!

Portia · 19 June 2026

Agent replied · 23 June 2026

We are delighted to hear about your positive experience. It's wonderful that our team member's efficiency and friendliness made such a great impression. We appreciate your high recommendation!

5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

Agent replied · 26 May 2026

We appreciate you sharing your positive experience. We are happy to hear that our team member was helpful and organized, accommodating your viewing requests. It's great to know you felt well-supported throughout your property search.

5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

Agent replied · 26 May 2026

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

5/5

Trustpilot

Stephanie Toal was an excellent estate…

Stephanie Toal was an excellent estate agent to work with and played a key role in helping this transaction reach exchange. As the acting conveyancer on the matter, I was particularly impressed by Stephanie's proactive approach and dedication. The day before exchange, an urgent issue arose that needed to be resolved quickly. Despite it being close to 5pm and approaching the end of the working day, Stephanie took my call, immediately understood the importance of the matter, and took action straight away. What really stood out was her commitment to seeing things through. She continued liaising and providing email confirmations well beyond normal working hours, with correspondence continuing after 7pm, ensuring that everything necessary was in place for the transaction to exchange contracts. In property transactions, having a proactive estate agent can make all the difference, and Stephanie is a perfect example of that. Her responsiveness, professionalism, and willingness to go the extra mile helped keep the matter moving at a critical stage. I would highly recommend Stephanie Toal to anyone looking for an estate agent who is efficient, communicative, and genuinely committed to getting a transaction over the line. Proactive people like Stephanie really do make the difference.

Nadvi · 8 October 2026

5/5

Trustpilot

Forever grateful

It's always hard when you have to sell a loved ones property, after their passing. Right from the start Ella was thoughtfull, kind and professional to the situation. She helped guide us through the process with her expertise, making the process much easier. Ella excelled at communicating with us and ensured emails were answered in a timely manner. Im sure i asked some really stupid questions, but Ella never made me feel they were not valid. Despite some setbacks with buyers, she was always there with optimism and advice which has finally led to us exchanging today. We will be forever grateful to Ella and the team

Gemma · 6 October 2026

4/5

Google

The whole process was stressful throughout and not always made easier by the sales progression team as response times weren't great, but got better at the very end. Despite this my sales negotiator Jess was brilliant, always responded quickly, was very knowledgeable about the flat and we were able to get the offer accepted within days of my viewing. Thanks!

George · 11 July 2026

Agent replied · 11 October 2026

Thank you for your feedback, George! We're glad to hear that Jess provided you with excellent service and helped get your offer accepted quickly. We apologize for any stress caused during the sales progression process and appreciate your patience as our team improved their response times. Your insights are invaluable, and we hope to provide an even smoother experience in the future.

5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

Agent replied · 26 May 2026

We appreciate you sharing your positive experience. We're so glad to hear that the viewing was comfortable and welcoming. It's wonderful to know that the application process was clear and straightforward. Thank you for your kind words!

5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process. Throughout it all, Maedeh has been absolutely fantastic. She has been incredibly supportive, proactive and patient, always keeping us updated, chasing things when needed and doing everything she can to keep the process moving. She has gone above and beyond in dealing with queries from both sides and has been a constant source of help and reassurance. We are still waiting to complete, but we wanted to say how much we have appreciated everything she has done for us so far. Thank you, Maedeh, for all your hard work and support, you really have been wonderful.

Rayna · 22 September 2026

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Google

My friend and I recently moved properties through Chancellors, and Charlie Bishop was a huge help throughout the whole process. He guided us through every step, was always quick to respond to any questions or issues by email or phone, and made sure everything kept moving without unnecessary delays. The whole transition into the new house went really smoothly, and we really appreciated how helpful and reliable he was throughout. Thanks again, Charlie!

Alex · 4 October 2026

5/5

Google

Throughout my home selling process, Chante Gibson and the rest of the team in Botley were incredibly communicative and knowledgeable about the local market. Chante promptly answered calls and emails, keeping me informed about every development. Her ability to clearly explain contract details was invaluable. Chante stood out with her personalised approach and she took the time to understand my wishes and has been there for me throughout the selling process. I cannot recommend Chante and the team at Chancellors Botley enough and if you are looking for a great agent, you won’t be disappointed !

Samantha · 11 December 2025

Agent replied · 17 April 2026

Dear Samantha, Thank you so much for your kind words! We're thrilled to hear that Chante and the team provided you with such excellent service throughout your home selling journey. Communication and understanding our clients' needs are top priorities for us, and it's wonderful to know that Chante's personalized approach made a positive impact. We truly appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Best wishes, The Chancellors Botley Team

5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks! Sherko was professional, friendly, extremely helpful and always kept me updated throughout the process. He went above and beyond to make everything as smooth and stress-free as possible. I’m so pleased with the result and would highly recommend Sherko to anyone looking to sell their home. Thank you, Sherko, for your fantastic work!

Monica · 4 September 2026

5/5

Trustpilot

The works were done promptly

The works were done promptly, the contractor was very punctual and professional, better experience that some we had in the past. Coco was very good in checking the progress of the contractors, if the work has been done or not, which reassured me. She is approachable and professional and that's all I can ask for

Alexandra · 17 June 2026

Agent replied · 23 June 2026

We appreciate you sharing your positive experience! We're glad to hear the work was done promptly and professionally. It's great to know our team member was approachable and ensured the work was completed to your satisfaction.

5/5

Google

We were incredibly impressed by chancellors agent.outstanding communication, professional and reliable. Ethan at chancellor was exceptional throughout our home purchase.His market knowledge, professionalism, and clear communication made the process smooth. Ethan kept us informed at every stage and went above and beyond to secure our dream home. Highly recommend. Thanks, Ethan!

Shabeena · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful feedback, Shabeena! We're thrilled to hear that Ethan provided you with exceptional service during your home purchase. At Chancellors, we pride ourselves on our communication and professionalism, and it's fantastic to know that we helped make your experience smooth and enjoyable. Congratulations on securing your dream home! We appreciate your recommendation and hope to assist you again in the future.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Trustpilot

I found Chancellors Botley and their…

I found Chancellors Botley and their agent Charlie to be so supportive and helpful in finding my new apartment. This is always such a nerve wrecking situation and Charlie made me feel completely at ease and also provided me with everything I needed to be successful in my application. Couldn’t recommend more !

Miss · 16 June 2026

Agent replied · 23 June 2026

We appreciate you sharing your positive experience. We are so pleased our team was supportive and helpful in finding your new apartment, making the process feel at ease. Thank you for your recommendation!

5/5

Google

We had an amazing experience purchasing our first apartment! Jessica was phenomenal throughout our journey! She was always there to make sure things went smoothly between the solicitors and gave us regular updates. Honestly the journey was made a thousand times better because of her and the rest of the team! Highly recommend ! 😃😊

Melisha · 11 May 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful review, Melisha! We're thrilled to hear that you had an amazing experience purchasing your first apartment with us. Jessica and the team always strive to make the process as smooth as possible, and it's fantastic to know that we succeeded. Your recommendation means the world to us, and we wish you all the best in your new home! If you ever need assistance in the future, don't hesitate to reach out. 😊

5/5

Google

I’ve used Chancellors’ services twice since living in the UK, and I have to say that this time they really exceeded my expectations. Charlie B. was fantastic from start to finish. He was honest, fair and transparent throughout the viewing and application process, and always very responsive whenever we had any questions. What really stood out to me was that he went out of his way to help us with a logistical issue we had with some furniture arriving before the move in day and liaised with the landlord. It wasn’t something he had to get involved with at all, but he still took the time to help us find a solution, which we really appreciated. Moving can be such a stressful time, and having someone who genuinely cares and is willing to help makes a huge difference. You can tell he is passionate about what he does and cares about his clients. He made the whole process feel easy and straightforward and was always there if we needed anything. He’s a real asset to Chancellors and I hope he gets the recognition he deserves. I wouldn’t hesitate to use Chancellors again in the future.

Marta · 11 September 2026

Agent replied · 11 October 2026

Thank you, Marta, for your wonderful review. We're thrilled to hear that Charlie B. exceeded your expectations with his honesty, reliability and support throughout the process. Your feedback reinforces our commitment to providing a customer-centric service, and we look forward to assisting you again in the future.

5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic She keeps you in the loop and wont leave idling, Thank you and hope we will be able to conclude our current application smoothly

Mr · 4 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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