Trusted Agent profile · Vale of White Horse
★★★★★
435 reviews across 2 platforms
Adjacent to Elms Court, Westway Shopping Centre, Oxfordshire, Oxford, OX2 9LP, Vale of White Horse, OX2 9LP
Part of Chancellors, see every office.
Chancellors's office in Vale of White Horse, at Adjacent to Elms Court, is rated 4.7 out of 5 across 435 reviews on two platforms, including 228 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chancellors Botley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Vale of White Horse.
Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
5/5
GoogleEthan greet us at the property with a smile and positive attitude. We immediately felt very welcome and knew we'd have a positive viewing! He was know lots of information about the property and local area including schools and transport. We would highly recommend Ethan to anyone who is searching for a new house.
5/5
GoogleWe had a very good experience with Ethan at Chancellors when purchasing a property in Botley. He was very responsive to communications and helped arrange several visits to your new home including one with the children once our offer had been accepted. The welcome pack was very appreciated too on a busy moving day.
5/5
GoogleFrom the moment I showed interest in the house that wanted to rent and started the application the agents were helpful and provided me with enough information. The agent I met for the house viewing whom was Toby Evans always kept I in touch with me and was helpful. I found the process easy thanks to Katy Campbell and Toby Evans for guiding me.
Thank you for leaving us this wonderful review Emillia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI was in contact with several members of the Sales team and everyone was really helpful and supportive at each step of the process (especially Cormac and Dorina). Jude in particular was fantastic - she took a lot of time to talk through various complexities with me over the phone and was always calm and reassuring, for which I'm immensely grateful!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleThe Chancellors team, and particularly Rebecca, made our experience as prospective Tenants absolutely fantastic. Our situation and move were not straightforward, but she helped give us a smooth and stress free process. Communication was always clear and forthcoming and the whole process was a breeze. Thank you Rebecca and team.
Thank you for leaving us this great review Joe, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
5/5
TrustpilotEthan was lovely and very helpful.
5/5
GoogleJess is very helpful with property matches. She’s very efficient and informative of the properties. Would recommend!
Hi Zoe, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMy partner and I had the pleasure of recently working with Rebecca, and the experience has been smooth, professional and quick from start to finish. She regularly commuicated with us about the moving process and has been extremenly helpful. I would definitely recommend working Chancellors Botley, especially Rebecca.
Hi Faye, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI had a very positive experience with Chancellors in Botley. The team were professional and friendly. Jessica, the sales manager, was particularly helpful, appreciated her local knowledge, practical advice, and proactive approach.
Thank you so much for your wonderful review, Dima! We're thrilled to hear that you had a positive experience with Chancellors in Botley. Jessica and the team are dedicated to providing excellent service, and it's great to know that her local knowledge and proactive approach made a difference. We appreciate your feedback and look forward to assisting you again in the future!
4/5
GoogleAs a review of this branch, I cannot fault the service I have received from both Michael in sales and Ben on the lettings side. Whilst I would not endorse Chancellors as a company, I have realised that all the issues and incompetence I have experienced come from their 'back office' or central teams. Luckily my contacts at the Botley branch are now my 'go to'. Having bought my first house from Michael in 2009, I subsequently let it through Chancellors in Botley too. Being honest, at the beginning the service I received wasn't great, but since Ben Stevens has been my contact, things have improved considerably. Both Ben and Michael are friendly, professional and incredibly responsive, both on the phone and on email. I am now working with them on selling my rented out property, and they have made a potentially complex process quite simple.PositiveResponsiveness
Thank you Natasha for this wonderful review of our Botley team. We are pleased that you had such a positive experience with them, and we will share this feedback with the relevant teams.
5/5
GoogleI have a great experience with Chancellors Botley for a recent purchase. The agent Katherine Badenhorst is helpful and efficient in coordinating between me and the vendor. Cormac Thompson-Hale, in particular, helped me to view numerous properties in the past two years. He is always on time, friendly and responding to emails and calls promptly. I highly recommend this branch
Hi Q Wang, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotChancellors: Franki is a five-star manager
Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!
5/5
GoogleVery nice property and very good and friendly welcome from the representative. She was very knowledgeable on the property, and explained about the cesspit, gas etc.
Thank you, Janice, for your wonderful feedback! We're thrilled to hear you enjoyed your stay at our property and appreciated the warm welcome from our representative. It's great to know that she was able to provide you with all the necessary information about the property. We hope to see you again soon at Chancellors - Botley Estate Agents!
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
5/5
GoogleRebecca was so helpful with our property search. She kept us updated as to when viewings were, she showed us around the property and gave us lots of detail. She replied to emails really quickly and always called if there was information we needed. Would highly recommend.
Thank you Laura for giving our Botley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotFelicity & Emilia were great
Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
GoogleEthan has been absolutely great at helping us find a property to buy. Helpful, knowledgeable, punctual, and genuinely excited about the properties. If you visit this branch, I'd totally recommend speaking to Ethan.
Thank you for your fantastic review, Federico! We're thrilled to hear that Ethan provided you with such great service in your property search. His enthusiasm and expertise truly make a difference. We appreciate your recommendation and look forward to assisting you again in the future!
5/5
GoogleJessica provided fantastic service with a really friendly positive attitude!! Highly knowledgeable and extremely helpful!! Highly Recommended!! :)
Thank you so much for your wonderful feedback, Alexander! We are thrilled to hear that Jessica provided you with fantastic service and that her positive attitude and knowledge left a great impression. Your recommendation means a lot to us at Chancellors - Botley Estate Agents. We're always here to assist you with any property needs in the future!
5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
5/5
TrustpilotWe recently met with Charlotte in…
We recently met with Charlotte in search of our next home, we found her very helpful on the viewing, and appreciated that she kept in touch.
We appreciate you sharing your positive experience. We are so pleased our team was helpful and kept in touch during your home search.
5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors Botley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Vale of White Horse.
