5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Trusted Agent profile · Vale of White Horse
Chancellors Botley reviews in Vale of White Horse
★★★★★
435 reviews across 2 platforms
Adjacent to Elms Court, Westway Shopping Centre, Oxfordshire, Oxford, OX2 9LP, Vale of White Horse, OX2 9LP
Part of Chancellors, see every office.
Chancellors's office in Vale of White Horse, at Adjacent to Elms Court, is rated 4.7 out of 5 across 435 reviews on two platforms, including 228 Google reviews rated 4.7.
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Reviews
Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleCharlie was so lovely and helpful! He made the whole experience stress free and I am extremely happy with my new property!
Agent replied · 17 April 2026
Thank you for leaving us this great review Phoebe, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleThrough my search for an apartment, I found Charlie from Chancellors Botley to be the most helpful and proactive agent I could’ve asked for. He was informative, patient and worked very hard to find us an apartment. Couldn’t recommend him enough !! Thank you
Agent replied · 11 October 2026
Thank you so much for your wonderful feedback, Ava! We're thrilled to hear that Charlie was able to assist you in your apartment search. At Chancellors Botley, we strive to provide informative and proactive service, and it's fantastic to know that you felt supported throughout the process. Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out. Enjoy your new apartment!
5/5
TrustpilotGreat customer service
Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.
Agent replied · 23 June 2026
We're so glad we could assist you in a challenging market. We appreciate your kind words about our team's effort and guidance with your tenancy.
5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
Agent replied · 20 March 2026
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
5/5
GoogleGreat service from Anthony and the team. Highly recommended and would use again.
Agent replied · 17 April 2026
Thank you Sarah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleEthan was very friendly, honest and professional. He was warm and made us feel at ease. He answered any questions we had to the very best of his knowledge.
Agent replied · 8 October 2025
Hi Grant, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotExtremely supportive and helpful staff member
Leilana Butler was extremely supportive and helpful with the setting up of necessary documentation pertaining to my new tenants
Agent replied · 22 December 2025
We appreciate you taking the time to share your positive experience. It's great to hear that you received such helpful support with your new tenant documentation.
1/5
GoogleI wouldn’t recommend Chancellor’s Real Estate Company to my worst enemy. Their agents are unprofessional and seem more interested in making a quick commission than actually helping clients. The communication is abysmal - I had to chase them down for updates on my property search, and even then, they often provided incorrect or outdated information. It’s like they have no clue what’s going on in the market or how to properly assist their clients.
Agent replied · 22 October 2024
Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
GoogleWe recently viewed a property through this office and Cormac was really helpful, going above and beyond to sort out a mix up due to miscommunication with Chancellors head office (they had booked us in for 3 viewings without any consultation with the local office). Cormac started his Saturday early to accommodate our viewing at short notice when he realised what had happened and was very knowledgeable about the property. Thank you Cormac!
Agent replied · 22 October 2024
Hi Ariane, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
Agent replied · 26 May 2026
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
5/5
GoogleJess was well informed about the property, respectful, practical and a pleasure to meet.
Agent replied · 17 April 2026
Thank you Jacqui for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
5/5
TrustpilotFranki is always very helpful and…
Franki is always very helpful and responsive
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotGreat service
My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.
5/5
GoogleVery friendly and professional estate agent. I had a wonderful experience with Katy and Charlie, who provided very helpful and friendly service throughout the property searching and viewing experience. Although we didn’t end up with any of their properties, the experience with them had been beyond all other agencies.
Agent replied · 17 April 2026
Thank you so much for your wonderful feedback, Lilin! We're thrilled to hear that you had a fantastic experience with Katy and Charlie at Chancellors - Botley Estate Agents. Our team is dedicated to providing friendly and professional service, and it's great to know that we stood out to you. We hope to assist you in your property search in the future!
5/5
GoogleHaving had contact with a few other agencies both in this area and other cities, I was extremely satisfied with the service i was provided by chancellors, more specifically, all my pre and post meeting was handled by charlie bishop, we was extremely nice and helpful. I hope this review helps anyone who might be thinking of going through the same procedure we did to find a new home.
Agent replied · 8 October 2025
Thank you for leaving us this great review yasmin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleJess has been great. She has been extremely helpful and efficient and provided an excellent service. A credit to the company.
Agent replied · 8 October 2025
Hi Jonny, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleRENTERS..... DO NOT TOUCH THEM EVEN WITH A BARGEPOLE !!!! After renting with them for 4 years and a nightmare, I can tell that Chancellors are the most unprofessional, duplicitous and a nightmare to deal with. The only reason they get people to rent is because of the massive monopoly they have. They are basically a bunch of unethical, immoral and disgusting piece of people who will ignore you, extract money from you without providing any service. Even if they provide any service, they are substandard. Absolutely NO regard for Tenants and their wellbeing. If Google allowed, I would have given them ZERO star. The only reason I had to rent with them for 4 years was some personal circumstances which made me moving to a different home extremely unlikely. If my circumstances were even slightly different, I would have left renting with them straightaway. These guys just prey on your vulnerabilities.
Agent replied · 23 May 2025
Thank you for bringing this to our attention Kshitij, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
5/5
TrustpilotExcellent customer service from Kyle
I recently contacted Chancellors to query an incorrect rental amount I received and found Kyle very helpful from the outset. He dealt with my issue swiftly and efficiently and I was very impressed with his professional approach. He kept me fully informed of progress by both email and phone.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
Agent replied · 20 March 2026
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
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Tell us what you need and we'll put you in touch. Chancellors Botley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Vale of White Horse.
