Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila · 18 May 2026
Agent replied · 26 May 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
IULIAN- · 30 September 2026
Agent replied · 10 October 2026
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
★★★★★ 5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Joe · 21 August 2026
Agent replied · 23 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotWe’ve had the opportunity to move…
We’ve had the opportunity to move several times within Bristol and, in doing so, have worked with more than five agencies. I must say that Andrews was unlike any of the others. Everyone I dealt with throughout the process was responsive, kind and trustworthy.
R · 2 March 2026
Agent replied · 20 March 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews, especially with Shannon at our Clifton branch. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleMy experience with the Andrews Botley office team, and Rebecca in particular in marketing my property has been just wonderful.
A very personal and friendly approach tailored to the house and my circumstances, with no pressure or stress - such a refreshing change.
My requirements and wishes were always listened to and acted on promptly and professionally.
I would thoroughly recommend the Botley office and Rebecca, a pleasure to work with - thank you.
Clive · 6 May 2025
Agent replied · 23 May 2025
Thank you, Clive, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebecca and our Botley team. Your recommendation means a lot to us, and we're delighted to have met your expectations. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotI have been with Andrews letting agency…
I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.
Maureen · 6 May 2026
Agent replied · 26 May 2026
Dear Maureen,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa
★★★★★ 4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya · 26 August 2026
Agent replied · 23 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Helen · 27 April 2026
Agent replied · 26 May 2026
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.
Teresa · 10 March 2026
Agent replied · 20 March 2026
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
★★★★★ 5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew · 9 May 2026
Agent replied · 26 May 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotAll the Andrews sale team are…
All the Andrews sale team are attentive, friendly and charming to work with and respond when they say they will. High level of communications over what became an elongated process owing to a less than responsive solicitor. They handled the viewings perfectly, arranged for surveyors to visit the empty property and took electricity and gas meter readings prior to completion. They were consistent in providing a high level of service.
Mr · 19 March 2026
★★★★★ 5/5
TrustpilotPositive Experience
George at Andrews was very personable and friendly. He ensured our needs were always met, and kept us up to date regularly with our house purchase. We found the service from Andrew's very professional, efficient and would recommend.
Iona · 16 March 2026
Agent replied · 20 March 2026
Dear Iona Holmes,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with George and our team. Your recommendation means a lot to us. We look forward to assisting you again in the future.
Best wishes , Lisa
★★★★★ 5/5
GoogleRebecca has been soooooo helpful with everything involved in selling my home. Thanks so much.
Ruth · 10 July 2025
Agent replied · 8 September 2025
Thank you, Ruth, for your wonderful feedback! We're thrilled to hear Rebecca was so helpful in your home-selling journey. Your satisfaction is our priority, and we appreciate your trust in Andrews Botley. If you need further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
TrustpilotDenise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l
Denise walters is my property manager who works for Andrews letting Agents.
Mr · 17 August 2026
Agent replied · 23 September 2026
Dear Mr Kimmins,
Thank you for your wonderful feedback about Denise. We're thrilled to hear about your positive experience with her professionalism and dedication. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
TrustpilotIt was quite an interesting experience.
Juliana · 19 September 2026
Agent replied · 23 September 2026
Hi Juliana, thank you for your wonderful review! We're thrilled to hear you had an interesting experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Andrews Head Office.
★★★★★ 5/5
TrustpilotA responsive and very helpful team
A responsive and very helpful team, from initial letting to the resolution of issues. They are quick to respond, and wise in their advice. A good show all round and a pleasure to deal with.
Peter · 18 February 2026
Agent replied · 24 February 2026
Dear Peter Atkins,
Thank you for your wonderful review! We're thrilled to hear that you found our team responsive and helpful throughout your experience. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service. We look forward to serving you again.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotGood customer service
Good customer service , understanding , responding the phone calls and messages
Lolyter · 6 August 2026
Agent replied · 23 September 2026
Thank you, for your wonderful review! We're thrilled to hear you appreciated our customer service and responsiveness. Your feedback motivates us to continue providing excellent service. If you need anything in the future, feel free to reach out.
★★★★★ 5/5
GoogleA very smooth fully managed service, taking a lot of the stress away! Thank you to Jenny, Anisa, Tom and any other members of the team, thank you.
Sarah · 23 November 2024
Agent replied · 23 November 2024
Thank you, Sarah! We're happy to hear that Jenny, Anisa, Tom, and the team could make your experience stress-free. Your kind words mean a lot to us! Best wishes, Jake
★★★★★ 5/5
GoogleI’m looking to buy a house and spoke with Lizzie Lay at the botley branch about potential options . She set up a meeting for me with the financial advisor Maciej who’s really helpful and told me the ins and outs and how much I would be able to afford .
Now I know how much I can afford Lizzie is helping to look for a house . Everytime I message her she gets back to me really quickly which is very reassuring . I’m really happy I’ve chosen to go with Lizzie and the team as it’s a 5 star experience ⭐️⭐️⭐️⭐️⭐️
Finlay · 23 October 2023
★★★★★ 5/5
TrustpilotExcellent support to help us become…
Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.
Donna · 2 May 2026
Agent replied · 26 May 2026
Dear Donna ,
Thank you for your wonderful review! We're thrilled to hear that our support helped you become first-time landlords. Your kind words about our communication and thoroughness mean a lot. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleRebecca was brilliant to work with.
She handled everything with professionalism and genuine care for her clients. Made the process smooth for everyone involved. A real asset to Andrews. Highly recommended., Adam, Cherwell Removals
Cherwell · 1 August 2025
★★★★★ 5/5
GoogleAs a first time buyer, this process can be really stressful but Andrews have been exceptionally helpful. I dealt with Lizzie when contacting the branch, she was quick and efficient with responses, sent me houses that suited my criteria perfectly. I would highly recommend!
Mai · 23 October 2023
Agent replied · 22 October 2024
thank you for leaving us such a great review.
★★★★★ 5/5
GoogleAndrew’s are the most engaged and professional estate agents locally. Lizzy Lay was a constant support throughout the process of buying. Her calm and informed knowledge helped me achieve the a lovely family home. I’m so grateful, thanks Lizzie.
Paula · 23 October 2023
Agent replied · 22 October 2024
Hi Paula Wheatland, thanks for sharing your experience with us and thank you so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
★★★★★ 5/5
GoogleI really can't recommend the team at Andrews highly enough. My house sale has been a long and grim process for various reasons (outside of Andrews' control), but Nicole Spearman's kindness and consummate professionalism made me feel supported every step of the way. This sale has unearthed all sorts of legal complexities, and Nicole has done an excellent job of trying to figure things out and reassure me even when solicitors weren't being particularly helpful. She has stayed in touch regularly, and is always clear in her communications, which makes such a difference when doing something as stressful as selling or buying a house. Harry Price did the initial viewing, and was very warm and engaging - I know he has been keeping an eye on the sale's progress throughout.
I am a huge fan of this team, and would gladly work with them again in future. The benefit of being treated like a human being can't be underestimated.
A · 23 March 2024
Agent replied · 22 October 2024
Hi there, thank you for taking the time to write such a lovely review. Really glad to hear Nicole was able to assist you and did an excellent job with the sale of your home. Buying and selling a property can be very stressful but it is lovely to hear you had Nicole and the team guide you through the process and be there for you every step of the way. I will be passing on your lovely review to them as I am sure this will make their day! I am sure they will look forward to welcoming you back in the future! Thank you again and all the best, Laura.
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