Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI'm an Account Manager from Muve Conveyancing and this review is to mention the extraordinary efforts of Lizzie Lay from Andrews on one of our cases we handle, where we have a mutual client.
Since the beginning, she has been extremely helpful and proactive in helping to push the transaction and has always been very supportive to myself and our conveyancer in dealing with this file.
If anyone is thinking of heading to Andrews with their property matters and is looking for a hardworking, proactive and diligent agent that will help you with getting your work done, please ask for Lizzie Lay and you will not be disappointed.
Reon · 23 March 2024
Agent replied · 22 October 2024
Hi Reon, thank you so much for the review. Fantastic to see that Lizzie has been working with you to progress a case for a customer. Thank you for the recommendation and the feedback, it's great to see and we know Lizzie will really appreciate it. Thanks again, Rhys
★★★★★ 5/5
GoogleThank you to Lizzie Lay and Team successfully identified genuine buyers proactive in ensuring solicitors on both sides were keeping on top of the process to achieve a efficient sale of flat
Diane · 23 March 2024
Agent replied · 22 October 2024
Hi Diane, thank you for the five star review. Great to see that Lizzie and the team were able to push your sale through for you, we know they will appreciate the kind feedback. Thanks, Rhys
★★★★★ 5/5
GoogleGreat, clear communication, punctual in the viewings, approachable and patient, our experience with Grace.C at Andrews Botley was very smooth. Our thanks to her and the rest of the team there!
Lewis · 8 July 2025
★★★★★ 5/5
GoogleWas looking for a house and was helped by Harry, he was super friendly and helpful and made a stressful process that I was nervous about run smoothly and made me feel so comfortable about it, 10/10!
Luke · 23 October 2023
Agent replied · 22 October 2024
Thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
★★★★★ 5/5
TrustpilotFriendly, professional estate agents.
Friendly, professional staff, always ready to help with sound advice. They were happy for us to pop in or phone with any questions and they kept us up to date with every step of the procedure.
PETE · 15 October 2025
Agent replied · 23 October 2025
Hi Pete, thank you for your wonderful feedback!
★★★★★ 5/5
GoogleThe Staff at Andrews Botley were amazing during the whole process of my house sale and purchase. They went over and above the call of duty. They are friendly, helpful, and professional. Even though they were not involved in my new purchase they were always on hand to help.
Andrews Botley may be a small agents compared to others but they give that personal touch.You are not just a number but a valued customer. I highly recommend them and would not hesitate to use them again plus Harry makes an excellent cup of tea.
Kevin · 23 October 2022
★★★★★ 5/5
TrustpilotI’ve had a very positive experience…
I’ve had a very positive experience with Andrews Lettings, and Monika in particular has been wonderful to deal with.
Jessy · 3 March 2026
Agent replied · 20 March 2026
Hi Jessy,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and Andrews Lettings. Your satisfaction is our priority, and we're glad to have made your tenancy easier. We appreciate your support! Best wishes , Lisa
★★★★★ 5/5
Trustpilot5 starts - would recommend :)
As a chosen contractor for Andrews, I regularly deal a number of their branches. The staff are always friendly and professional. In particular, Sarah Robinson - her work orders and communication are always spot on :)
Victoria · 18 September 2025
Agent replied · 23 September 2025
Thank you, Victoria, for your kind words and perfect rating! We're thrilled to hear about your positive experiences with our team, especially Sarah Robinson. Your feedback is greatly appreciated and motivates us to maintain our high standards. Looking forward to continuing our successful collaboration!
★★★★★ 5/5
GoogleThank you Andrews for a fantastic service. From the Valuation performed by Julie Calver to the viewings and sale by Harry Price.
Andrews kept me informed all the way. From liaising with my son and I regarding viewings, full feed back on all viewings and genuine honest opinions and help. Charming Harry Price was consistently helpful, efficient and of course got me a fantastic price for childhood family home. Thank you Andrews Botley and Harry.
Alison · 23 October 2022
★★★★★ 5/5
GoogleJust want to say thank you to Harry Price for all his help and advice !
While looking to sell my property .
Superb service , thank you Hearty .
Helen · 23 October 2023
Agent replied · 22 October 2024
we’re so glad to hear that you had a smooth experience from start to finish.
★★★★★ 5/5
GoogleJenny at Andrew’s has been very helpful and friendly, very easy to talk to and id recommend Andrew’s as an agency. Many thanks
Tom · 23 March 2024
Agent replied · 22 October 2024
Hi Tom, thank you for taking the time to leave a review, we know that Jenny will really appreciate the feedback and it's brilliant to see she has been so helpful for you. Thanks for the recommendation, Rhys.
★★★★★ 5/5
TrustpilotEfficiency
Efficiency, kindness, attention to detail.
Duncan · 4 May 2026
Agent replied · 26 May 2026
Dear Duncan,
Thank you for your wonderful review! We're thrilled to hear you appreciated our efficiency, kindness, and attention to detail. Your feedback motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleA calm, personal, all round professional service, which far exceeded our expectations:
We’ve just purchased our first home through Andrews Botley and are so grateful for all the help they have provided through the process. Paul and the team have been extremely responsive, available at all times of the day, and able to facilitate re-visits to the property with ease. The support we have received during the purchase has been excellent, Paul was very good at checking in, keeping us up to date with movements further up the chain, and really made a difference in helping us navigate some sticking points during the conveyancing.PositiveResponsiveness, Quality, Professionalism
Chris · 23 October 2021
★★★★★ 5/5
TrustpilotMonika
Good timely service.
Bill · 2 May 2026
Agent replied · 26 May 2026
Hi Bill, thank you for your wonderful review! We're thrilled to hear you enjoyed our timely service. Your feedback is greatly appreciated and motivates us to maintain high standards. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleLizzie has been so helpful in the purchase of our new property! Really great communication, couldn't recommend Andrews enough - thank you for the 5* service!!
Chloe · 23 October 2023
Agent replied · 22 October 2024
Hi Chloe, thank you for the 5 star review and really pleased to see Lizzie and the team were able to deliver a 5 star service! Great to have helped you in your move and we'll be on hand to assist again in the future should you need us,
Thanks, Rhys.
★★★★★ 1/5
TrustpilotDO NOT RUSH IN TO USE ANDREWS COMPARE MARKETS
DO NOT RUSH IN TO USE ANDREWS
Barfleur · 17 March 2026
Agent replied · 20 March 2026
Dear Barfleur,
Thank you for your feedback. We're sorry to hear about your experience , we value your input and are committed to improving our services. We were unable to locate you on our system please contact us on jmatthews@andrewsonline.co.uk to discuss your concerns further. Best wishes , Lisa
★★★★★ 5/5
GooglePaul and Harry were friendly, helpful, polite and efficient throughout the process of selling our 4 bed end terrace in Botley. Photographs and listings were of a high standard, fees were very reasonable, and viewings clearly involved realistic prospective purchasers. We ultimately achieved a very satisfactory 97% of our original asking price, and would not hesitate to recommend them to anyone else in the area considering a sale.
Tom · 23 October 2022
★★★★★ 5/5
TrustpilotGreat experience with Andrews
Great experience with Andrews. Greg was brilliant in showing us around and advising us on the letting process. Would recommend.
Frank · 23 May 2025
★★★★★ 5/5
TrustpilotI had a great experience with Lorna
I had a great experience with Lorna. She was very helpful, professional! I really appreciate her support and would happily recommend her to others.
Karin · 22 September 2025
Agent replied · 23 September 2025
Dear Karin , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotNicole gave me brilliant advice as I’m…
Nicole gave me brilliant advice as I’m looking into renting. Definitely the best customer service I’ve had so far!
Madeline · 22 September 2025
Agent replied · 23 September 2025
Hi Madeline, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided you with excellent advice and service. Your satisfaction is our priority, and we look forward to assisting you further with your rental needs. Best wishes , Lisa
★★★★★ 5/5
GoogleAndrews botley was great from the get go. They answered every single question I to ask. Nicole was amazing help she broke down everything so it was simple to understand and she did everything in her power to help me through my journey. Defo recommend speaking with Nicole
Luke · 23 October 2023
★★★★★ 5/5
GoogleI recently purchased a property through Andrews Botley. There were many hoops to jump through with the Land Registry and Property Management company but Harry and the team went above and beyond to help keep up momentum and resolve issues. They were very responsive and I was always kept very well informed. I would definitely recommend them.
Marie · 23 October 2022
★★★★★ 5/5
GoogleFriendly and Great Communication - Harry was very helpful. Thank you!
Georgia · 23 October 2023
Agent replied · 22 October 2024
Hi Georgia Minall, thanks for sharing your experience with us.
★★★★★ 5/5
GoogleGreat service from Lizzie and team, very professional and very helpful
John · 23 October 2023
Agent replied · 22 October 2024
Hi John, thank you writing a five star review for the team at Botley, great to see Lizzie was on hand to assist yourself throughout your dealings with us. Thanks, Rhys
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