Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAduel,the agent was excellent to deal with; it couldn't have been more helpful and managed the whole process quickly and efficiently. He followed up all questions quickly, and I always felt he was fully in control of the process. Also, he was very personable and friendly - I would highly recommend and a cut above other letting agents I've dealt with in the past.
Andreia · 1 August 2024
Agent replied · 29 August 2024
Dear Andreia Dumitriu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was looking for a property to rent in Uxbridge area, so I've booked viewing with Romans Uxbridge. And what plesant surprise! Unlike other agencies that only do a small talk on the phone full of promises and then forget about you, Romans staff responded very quickly and in friendly and positive manner! My viewing was booked and on the day the property was presented to me by Zara Younas - letting agent from Romans. She met me with a smile and made very beautiful presentation of the property in a friendly and professional way. Although I did not rent the property, I was really impressed by the professional and friendly approach of Zara, and the brilliant service Romans provide! In my opinion Romans are the best estate agents in Uxbridge area, and Zara - you are a star!
Dan · 30 August 2023
Agent replied · 16 June 2024
Dear Dan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotI can’t believe how quickly Steve and…
I can’t believe how quickly Steve and his team got my property let.They are professional and honest people with a brilliant understanding of the market.I would not hesitate to recommend them to friends and family.Thanks again Steve and his team.
Lee · 16 December 2022
Agent replied · 24 August 2024
Dear LeeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotSupport through arbitration
Issy York has been extremely helpful with regards a tricky tenancy. This has had to go to arbitration through the NDO scheme and she supported me collating all the paperwork in terms of invoices and work completed. Any questions she replied very promptly.
Kate · 18 August 2022
Agent replied · 24 August 2024
Dear Kate,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAmazing customer service - Barnaby at Romans Camberley.
Have had such an easy and joyful experience with Romans Camberley. Barnaby has been incredibly professional and extremely helpful with every single question we have had and we have felt supported in every stage of the process, which has just made it so stress free! Thanks a million Barnaby!
Tanika · 12 October 2021
Agent replied · 24 August 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotSmooth experience as a Tenant
I had a 2.9 year tenancy period with a property managed by Romans .Denise, our property manager, was prompt in carrying out maintenance tasks . My experience with Romans - Basingstoke was positive and I found them to be meticulous and professional.
Vik · 11 September 2022
Agent replied · 24 August 2024
Thank you again for taking the time to let us know how we did. We really appreciate it!
★★★★★ 1/5
TrustpilotDon’t use
Don’t use. Fees are high, no proper checkout, no checkups and they’ll happily lose your keys to the property and not help to resolve any issues.
Shainaz · 10 November 2025
Agent replied · 23 November 2025
Dear Shainaz Cowie,
We really value feedback and thank you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
TrustpilotGreat since Benjamin Nujeerallee took over…
Since Benjamin Nujeerallee took over as my property manager, things have massively improved over the shocking service previously received. Ben is quick to respond to issues and requests and progresses things well. Such a change. Thanks Ben.
Gavin · 10 March 2023
Agent replied · 24 August 2024
Dear GavinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotKimberley Garcia Jones
Service was speedy and great! Special thanks to Kimberley Garcia Jones for helping me with my flat maintenace issue and even going the extra mile to assist me even outside work hours! She was very kind and quick with her responses. Many thanks again
Rach · 10 June 2022
Agent replied · 24 August 2024
Dear Rach,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 1/5
TrustpilotReally disappointed in the Swindon (Taw…
Really disappointed in the Swindon (Taw Hill) branch. Not only did I feel as though they didn’t really care about anything (since they took over from Dewhurst). I’ve just had to deal with an issue that nearly caused a problem with my credit file. They notified Thames Water that we had moved in to the property we just moved out from! And I started to receive outstanding bills from Thames Water!! Luckily I know someone who helped me sort it.
Joe · 2 August 2023
Agent replied · 24 August 2024
Dear Joe Botwright,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotI was really impressed with Romans
I was really impressed with Romans, Lorraine Eivers did an amazing job of updating us ever week and keeping on top of both us and the sellers to make sure the process was as quick and easy as possible, she was fantastic. The rest of the team were also excellent, when ever we spoke to them they were able to give us quick, accurate and up-to-date information on what was happening, they all seemed to work and communicate very well together.
Tori · 2 August 2023
Agent replied · 24 August 2024
Dear ToriCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotWell done Romans Yateley
My opinion of Romans as a company was not good but the branch in Yateley were so good it changed my opinion! Special mention to Jack Barton who was always available and his professionalism was second to none. So well done Romans and well done Jack
Wendy · 24 February 2022
Agent replied · 24 August 2024
Dear Wendy, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotThank You Romans from Reading Football Club
I want to thank everyone who assists Reading Football Club at Romans Estate Agent, Reading Branch especially Suresh Rana Magar, he shows superb customer service, assistance and professionalism and goes out of his way to assist our needs, I want to say that Romans is one of our top preferred agents, who I feel comfortable dealing with.
Lynne · 16 January 2024
★★★★★ 5/5
TrustpilotThanks to Roman Agent and her Move…
Thanks to Roman Agent and her Move Manager in my purchase. Move manager have had done a great job to help and liaise with my solicitor to shorten the consuming time and disputes. Hope Roman success in the future and keep it up.
Wah · 16 July 2022
Agent replied · 24 August 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleGreat team at Romans Uxbridge. Recently Let a property through them and Zara was my main point of contact, really helpful and friendly always very responsive. Also like to shout kudos to Alfie you helped me out in Zara's absence.
Whole team very on point and professional 👍🏼PositiveResponsiveness, Professionalism
Katrina · 30 August 2021
Agent replied · 29 August 2024
Dear Katrina Goodman, Thank you for taking the time to review your recent experience with our Romans Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 4/5
TrustpilotLaura Stubbins is easy to work with
Laura Stubbins is easy to work with, communicative and responsive. She has gone above and beyond. A safe pair of hands. Sometimes there can be a bit of a gap in communication between the various departments of the business but overall positive.
Anonymous · 11 August 2022
Agent replied · 24 August 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotVery helpful and supportive
Amy was very understanding and helpful. She replied very quickly and thoroughly to all my queries. I especially appreciated her help in clarifying practices in renting in England and little tips on how to approach looking for properties without getting overwhelmed.
Marina · 16 September 2022
Agent replied · 24 August 2024
Marina, Thank you very much for your kind review. Thanks, Amy
★★★★★ 5/5
GoogleWe had a great service from Romans when we were selling our property in Uxbridge. They arranged a large number of viewings for us. The staff were very friendly and helpful. Lisa was particularly helpful and her communications skills were brilliant. She kept us bang up to date on everything that was happening regarding our sale. Great selling experience!
Dave · 31 August 2016
Agent replied · 29 August 2024
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
GoogleIt was a tough week looking for a property to rent, and Zara came to our rescue. She walked us through the process at every step, thus easing our anxiety. I strongly recommend Zara to any potential property buyer or 'rentee'.
Shirley · 30 August 2022
Agent replied · 29 August 2024
Dear Shirley,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotHighlighting the work of our current property manager, Luke Roberts, Romans Wokingham Branch
We want to highlight the work that our Property Manager, Luke Roberts is doing. The one thing we as landlords want is a representative who keeps us informed about what is going on and gives us the best advice when there is a problem. We have found over the last period of time since Luke has been our manager that he fullfils our rrequirements excellently.
Michael · 1 June 2023
★★★★★ 5/5
TrustpilotKatie's assistance left a deep impression on me
I would like to take a moment to express my sincere appreciation for the exceptional assistance provided by Katie Page during my recent lease application process. I encountered some challenging issues that I believe few people have ever faced in this process, but Katie's unwavering patience and attention to detail were truly remarkable.I am grateful for the exceptional assistance provided by Katie Page during my rental process. She demonstrated remarkable patience in resolving the issues I encountered, and did so with empathy and kindness. I believe she is an outstanding representative and deserving of recognition.
William · 29 June 2023
Agent replied · 24 August 2024
Dear William ChauCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleReceived a great service from Romans during the sale of my property. Lots of viewings and feedback from them. All the staff were helpful and efficient. Lisa was great with keeping me up to speed once an offer was made through to completion. It took the pressure of me to chase solicitors etc. Would recommend Romans in Uxbridge.
Helen · 31 August 2017
Agent replied · 29 August 2024
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
TrustpilotShout out to Jade Small
Can I just say how good Jade Small is at Romans in Taw Hill, no question is an issue for Jade, Jade will always go above and beyond to ensure your kept upto date with the progress of your issue, Jade will always answer her phone, Jade is very professional and a credit to Romans
Mark · 2 February 2024
★★★★★ 5/5
TrustpilotVery smooth process to secure flat for Uni
Very smooth process to secure flat for my daughters final year at Bath Uni next year with her friend. very efficient , responsive and personable approach .would recommend. Thanks Amy as its not always like this!!
Paul · 20 February 2023
Agent replied · 24 August 2024
Thank you again for taking the time to let us know how we did, Paul. If you're ever in need of more help, please let us know! We hope you have a great day! Thanks, Amy
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