Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRomans always provide excellent…
Romans always provide excellent customer service! Whenever I needed something they were there for me. Thank you to all the team but particular thanks to Phil Hawkins. Phil is an admirable agent who's kindness and caring nature is a true testament to his character, he is a credit to the company.
C · 12 April 2022
Agent replied · 24 August 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service provided by the team and Christine is always friendly and polite and extremely helpful with my queries. Thank you Romans.
Laura · 19 June 2024
Agent replied · 24 August 2024
Dear LauraCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotGreat Service from Sam
Sam at Romans Wokingham is incredibly professional, friendly and helpful. He has walked with us through our entire journey to find the right house for our family. He kept us updated throughout the entire process and was always a cheerful and considerate voice during the stressful process of finding a house. Thank you so much for all that you have done for our family and helping us find the perfect home.
Holly · 19 June 2023
★★★★★ 5/5
GoogleBig thank you to Alexander Smith for his recent help on my property and the help with the tenants deposit release. He was very efficient and he went above and beyond for me.
Clare · 19 November 2023
Agent replied · 16 June 2024
Dear Clare Lawrence
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotThank You Stacey Cowap and Romans for Excellent Service
I have been working with Stacey Cowap at Romans for several years. Stacey is always totally on top of maintenance, addressing client issues and every aspect of renting out my home. Stacey has always been immensely responsive and has also provided total peace of mind when dealing with some of the trickier issues of renting a property. She is true professional.
Barney · 6 February 2024
★★★★★ 5/5
TrustpilotI have had no issue with romans if I…
I have had no issue with romans if I have a problem it’s always delt with on time . Christine has been amazing can’t fault her in her role that she does . Thanks Karina . X
Karina · 26 July 2023
Agent replied · 24 August 2024
Dear Karina GalatiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAlistair is a pleasure to deal with
Alistair is a pleasure to deal with, he's professional, polite and very efficient. Whenever I have any questions, I feel confident that he will be able to answer them and any advice he offers is backed up by his experience and knowledge . Well done
Stephen · 7 November 2022
Agent replied · 24 August 2024
Dear Stephen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleLeading up to my move into to my new property to rent it has been such a stress free time not having to worry about anything thanks to Zara Younas I would 100% make sure you speak to her to have a easy time and get things done in time to move into your property
Thanks Zara Younas for everything
Jordan · 10 January 2020
Agent replied · 8 January 2025
Hi Jordan Thank you for the recent 5 star review of our Uxbridge branch. It's incredibly pleasing to read your comments about Zara and glad she could provide you with a excellent service. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 5/5
TrustpilotLukes professionalism
I found Romans very helpful when I first moved to my new flat. Once in I had some major bathroom problems, to which Luke took charge of, he kept me updated every day sometimes twice a day he communicated with both my landlord and myself very professionally. He made what could have been a nightmare week bearable. Thank you Luke you are a Saint.
Paul · 23 November 2023
★★★★★ 5/5
TrustpilotNew property manager is on the ball!
Having had a few property managers in recent months, it was great to know that my new manager Skye Jones was on top of all the changes that had been going on.Skye has kept me upto date and informed at every stage of the transition between new tenants, which has reduced my stress and anxiety during the whole process.
Darron · 11 March 2024
★★★★★ 5/5
GoogleI've had a really positive experience with Romans. Thank you very much Zara for all your help securing a place for me and my son to live near my work place. You have been fantastic. We love it here.
Beth · 10 August 2025
Agent replied · 9 September 2025
Dear Beth
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
TrustpilotGreat service
We put our house on the market at quite possibly the worst time in years, just as interest rates were rising but Matthew Leigh was very pro active in finding viewers for the property and within a month we had an offer. Very pleased with the service and Matthew was on hand with any queries, even when he was on holiday! Thank you 😊
Sara · 3 November 2023
★★★★★ 5/5
TrustpilotThe whole process of becoming a tenant…
The whole process of becoming a tenant through the Romans agency is very smooth thanks to Andreea Covaci for good customer care and skills. Andreea made the whole process look so easy and simple she is so dedicated and have good follow ups.
Mihaela · 15 December 2022
Agent replied · 24 August 2024
Dear MihaelaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleZara is an outstanding credit to Romans. She always gives 100% customer service, going out of her way to meet our needs. She is very honest and listens to exactly what the customer wants and delivers. It has been a pleasure to have Zara look for properties for us and we hope to continue to do so in the future.
Sarah · 31 August 2019
Agent replied · 29 August 2024
Hi Sarah Many thanks for your wonderful review. We are so pleased you were happy with the help you received and will pass your feedback onto Zara and the team at Uxbridge. Kind Regards Romans
★★★★★ 5/5
TrustpilotKim Shanks has been a brilliant…
Kim Shanks has been a brilliant property manager! Has kept me updated, checked in regularly and her overall manner is warm and friendly. Kim has also been empathetic to the issues I have had with property and eager to get them resolved asap.
Michaela · 12 December 2022
Agent replied · 24 August 2024
Dear MichaelaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI can honestly say that the service we…
I can honestly say that the service we have received from Romans has been exceptional. Right from the initial viewing Katie made everything easy, she was on hand at every step of the way and the online application process was straight forward and user friendly. I would recommend Romans (and Katie) to anyone looking to rent a property in the Wiltshire area
RosiePosie · 14 December 2023
★★★★★ 5/5
TrustpilotAbsolutely amazing service
Absolutely amazing service from start to finish. Our move manager Catherine always kept us updated and made sure everything run smoothly throughout the process. Couldn’t thank Catherine enough for all her hard work. Thank you :) . Sam kent & josh kent
Mrs · 11 January 2023
Agent replied · 24 August 2024
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHollie at your Aldershot Branch is…
Hollie at your Aldershot Branch is charming polite and very helpful and kept us inform all the way through
Charlie · 19 July 2024
Agent replied · 24 August 2024
Dear CharlieCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Hollie a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotThe team is amazing!
The team is amazing!! Amanda’s communication is a credit to the team! They are incredibly professional at all times!! Great agency to be engaged with!!
Andy · 17 December 2025
Agent replied · 24 August 2024
Dear Andy We greatly appreciate your 5-star review and the time you took to share your experience with Amanda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAlexander Smith
I've dealt with Alexander for a few weeks. Very efficient and professional. Great service and always ready to act upon things. A great asset to the company and I would have no hesitation in recommending him to my friends and family.
Nick · 6 February 2023
Agent replied · 24 August 2024
Dear NickCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotDenise Hurn
Can I just say how helpful and proficient Denise Hurn is. She’s always very friendly and nothing is too much trouble for her. We’ve known her for a few years now and her professionalism shines through, she’s a real credit to your company.
MRDLYON · 24 November 2022
Agent replied · 24 August 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
GoogleI have just recently got my home with Romans Letting. Zara Younas, was my consultant from Romans Letting, She was very helpful in the whole process, explaining the documentation, helping out with literally every confusion we had, I called her often during the checks & how to proceed with the application for letting. She responed timely to each & every query, Romans were very professional in every aspect of their services.
I would rate them very good for the overall experience of tenancy with them.
Khizer · 20 October 2023
Agent replied · 16 June 2024
Dear Khizer Khan,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI recently contacted many estate agents in the search for a property, but Romans were head and shoulders above the rest. I dealt with Kim who was professional, courteous, extremely helpful, incredibly patient and her outstanding local knowledge was second to none. I would have no hesitation in recommending Kim, and Romans to anyone who is looking to rent or purchase a property.
SW · 31 August 2016
Agent replied · 29 August 2024
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
TrustpilotGreat estate agent 👌
Saad from Romans Uxbridge helped us with our property search and I’m extremely impressed with his efforts and management of the whole process, Saad and his team kept us informed from start to finish and answered any questions we had. If you are looking for a property i would highly recommend Romans Uxbridge 👍
Moii · 29 March 2021
Agent replied · 24 August 2024
Hi Moii,Thank you for taking the time to review your recent experience. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
