Romans Uxbridge reviews

★★★★★ 5/5

Google

Romans estate agents definitely provided amazing customer service, especially Zara Younas who guided me throughout the process of the letting. Being a young individual not knowing much about the process she explained and answered every question i had. She puts the customers 1st. I do recommend her to anyone looking for a house.

Tyler · 31 August 2019

★★★★★ 5/5

Trustpilot

Nathan

Nathan , based at The Tilehurst Branch , was very helpful , professional , and followed up once I moved into my new home , his colleagues Steve and Mark , were also a great help . Particular thanks to Nathan once again , for working closely with me all the way .

Joyce · 31 January 2024

★★★★★ 5/5

Google

My personal experience with Romans especially Zara was amazing. She saw me through from the first day we went to view the property through to the paperwork and moving in. She is affable and a professional. I will recommend Romans to all. Keep up the good work, guysPositiveResponsiveness, Quality, Professionalism

Esse · 30 August 2020

★★★★★ 5/5

Google

From start to finish Romans were fantastic, in particular Zara and Maria in the Uxbridge branch, making our whole experience stress free and there knowledge really impressed us. They were very professional whilst still being friendly and really nice. We would highly recommend Romans ! Thank you for all the help ! 🤗 …

Adela · 10 January 2019

★★★★★ 5/5

Trustpilot

Jarred was excellent, would highly recommend Romans

I have just sold my house with Jarred and the whole experience has been second to none. Jarred has gone above and beyond in everything, He is very supportive has offered me excellent advice and has made the whole process as smooth and straight forward as it possibly could be. I would absolutely recommend Jarred and Romans. Thankyou guys so much

Tina · 17 July 2023

★★★★★ 5/5

Trustpilot

I have had a great experience with…

I have had a great experience with Lewis Bebb at Romans. He is very efficient and reliable. He kept me updated every step of the way. He was very prompt, very patient and always returned my calls. He is incredibly fast at dealing with matters. I would highly recommend Lewis. He is the best!

Sandra · 5 January 2024

★★★★★ 5/5

Google

I would like to thank the team at Romans in Uxbridge for an exceptional service during the purchase of our property. The team were professional, helpful and informative throughout. Special thanks to George Fernberg, Jacob Cross and Anna Day for your assistance during this process. I would definitely recommend Romans to friends and family.

Jacquelane · 12 December 2018

★★★★★ 1/5

Trustpilot

Dreadful managed letting service

Used Romans for a "fully managed" service on a rental flat.The tenant they sourced paid a couple of months rent and then just stopped. Over a period of 8 months, if Romans did anything more than the odd phone call to manage the situation it was not apparent to me. I felt completely abandoned by them.Our "dedicated property manager" never once responded to emails or returned my calls. Like not ever. They only got in touch when they wanted something. The only way I was able to get any attention was to turn up at my local branch and make a fuss.When the tenant eventually left in a trail of debt and damage, Romans did nothing at all to recover the debt. I was told there would be arbitration but nothing ever happened.My experience involved a lot of stress, a lot of being ignored and ending up significantly out of pocket. Literally the opposite of what a managed service should offer.

Darren · 14 April 2023

★★★★★ 5/5

Trustpilot

Difficult negotiations

Donna-Marie Brant kept us fully informed throughout recent difficult situations of our rental property , we would have found it very stressful without her expertise of many years of working in the industry.

AERV · 9 March 2023

★★★★★ 5/5

Trustpilot

Top Review Nathan Stevens

Nathan Stevens is a fantastic Property Manager. He managed to help completely re-furbish our house at a time when it is very difficult to get contractors. He is also very good at co-ordinating between the different departments in Romans which tend to get separated in the process. He basically made a project work well that could have been very difficult. Thank you!

Polly · 6 June 2023

★★★★★ 5/5

Trustpilot

As first time Landlords

As first time Landlords, choosing to rent out our home so that we can travel, we chose Romans on personal recommendation.They have proved to be helpful during the various stages, as we endeavoured to meet all the legal and administrative requirements to enable their tenants to live in our home.We have been pleased with the responses, help and advice we have received from Kerry Moody and Alistair Schorah, in particular. Having opted to pay for their full management package, we look forward to their continued support during our stay on the other side of the world.J&S

Jc.but · 4 April 2023

★★★★★ 5/5

Google

Our house hunt has been extremely successful and rewarding, thanks largely to Zara. She was outstanding. She went above and beyond to address all our concerns and questions. She was extremely proactive and very prompt in her responses to queries. She was always willing to assist. Thank you Zara and Romans :)

Saumya · 31 August 2019

★★★★★ 5/5

Google

Excellent customer service thought the renting process. Zara Younas was especially helpful, as she took care of all my questions and queries.

Obaidur · 19 December 2023

★★★★★ 5/5

Google

Really positive experience, Alexander and Zara were always helpful and professional. Not much to say, was a very hassle free tenancy.

Greg · 9 January 2024

★★★★★ 5/5

Trustpilot

Professional Team

Mike Page has consistently given good advice and been most professional. I greatly valued his opinion, guidance and common sense. Chris was also excellent in liasing with our buyers and went the extra mile in visiting the property and also giving very sound advice. Would highly recommend both to any vendor, wanting sensible, constructive advice.

RKW · 25 November 2023

★★★★★ 1/5

Trustpilot

Abysmal property management

Absolutely abysmal property management. I moved into a property they are supposed to manage to find it disgustingly filthy, clearly not checked, smoke alarms 18 months out of date (lucky previous tenants!) I had to hound them for weeks to get them to do something about the issues and not one of the issues was addressed with any real apology or acceptance of failure to do their job. Their response (after chasing many times) "we have a receipt for the professional cleaning" ... well, clearly no one actually looked to check the cleaning had been done ... or that the property complied with the law.Examples of the filth: curtains stained; carpets full of moths and matted with dog hair; mouldy food in the fridge; urine on seats and around the base of the loo, window frames mouldy; and much, much more ... Thankfully, all photographed as evidence.

Mark · 21 March 2023

★★★★★ 5/5

Trustpilot

My experience with romans had been…

My experience with romans had been quite good. The process of renting and moving out was both quick and smooth. Our property manager Izzy York was brilliant and she helped us all the way. Very professional and helpful.

Muhammad · 11 August 2022

★★★★★ 5/5

Trustpilot

Romans Burnham

David was excellent to deal with from start to finish. He was always on hand to answer any questions and very easy to get along with. I can not recommend his services highly enough.

Sfm · 10 January 2023

★★★★★ 5/5

Trustpilot

Romans Head Office Bracknell

We have been dealing with Donna-Marie Brant for a good number of years now on our properties and always had a very good working relationship with her.Donna is honest, professional, polite and sorts out any problems that may sometimes occur.

R · 10 May 2022

★★★★★ 5/5

Trustpilot

Mission not impossible!

Had the most friendly & professional experience from Romans in Camberley. A huge thank you to Barnaby and Olly. So helpful & made a really difficult time for us so much easier. I thought I would never find a house to rent! Thank you.

Samantha · 1 October 2021

★★★★★ 5/5

Trustpilot

Workingham angent Sam Thank you so much

Workingham angent Sam He is patient and can help customers solve problems every time!Efficiency is perfectWe were so grateful to meet him and the Romans on our first UK rentalI will definitely recommend to my friendsthank you Sam

Ki · 6 August 2022

★★★★★ 5/5

Trustpilot

Friendly and prompt customer service

Having recently moved into a Romans rental property, the property manager Kimberley Garcia-Jones has been a pleasure to deal with and happy to help with any issues, including swiftly arranging maintenance repairs and keeping me fully informed of updates while doing so.

Alex · 24 January 2022

★★★★★ 5/5

Trustpilot

Easy moving process

Nathan from the Tilehurst branch in Reading has been a great help in organising our move. We are first time renters with a lot of questions and Nathan was happy to help with any queries we had.

Sophie · 15 September 2022

★★★★★ 5/5

Trustpilot

Denise Hurn

Would like to mention Denise Hurn a very professional kind hearted lady that is always available to help in any situation. Thank you Denise for all your support and hard work 🙂

Marina · 15 March 2023