Trusted Agent profile · Uxbridge

Gibbs Gillespie Uxbridge reviews

4.3

★★★★★ Great

1,046 reviews across 2 platforms

268 High Street, Uxbridge, UB8 1LQ

Gibbs Gillespie's office in Uxbridge, at 268 High Street, is rated 4.3 out of 5 across 1,046 reviews on two platforms, including 577 Google reviews rated 4.6.

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4.6 / 5

577

Reviews on Google

This office

Trustpilot logo

469

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great support and clear communication throughout

I sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.

Jay · 28 January 2026

Agent replied · 2 June 2026

Dear Jay 3We greatly appreciate your 5-star review and the time you took to share your experience with Us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I feel I can really trust Gibbs Gillespie / Northfields with my property. They are always really responsive and issues get resolved quickly and professionally which is really reassuring as a landlord. Shenae Dudley has been a great help recently and I appreciate the effort she has put in getting things sorted in a short deadline. Thanks Shenae!

Owen · 16 November 2023

Agent replied · 13 June 2024

Dear Owen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service from David and the team in Uxbridge from the start of my sale to the end. The photographs were fantastic quality, very clear and professional. 5 star service ensured that the team worked and adhered to the COVID rules and ensured that all viewings were COVID safe. From beginning to exchange of contracts the team kept me continually updated. If you wish to sell your home - I would 100% recommend David and the teamPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 14 June 2021

Agent replied · 13 June 2024

Dear Sarah Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Moving house is a stressful business but our experience has been so much easier through using Gibbs Gillespie Uxbridge. Although Gibbs Gillespie are a large estate agency with a wide network (they were able to market our property widely - we had loads of viewings!) we always felt they had a very personal approach. Our agent, Tommy Higgins, has been absolutely outstanding. From the very first he was friendly, honest and professional. He has supported us all the way through the process, responding promptly to all our queries and questions, always keeping us up to date and reassuring us with his expert professional knowledge and experience. It was always reassuring to know that we had someone so good at their job working for us.Thank you Tommy, you’re a star! We would not hesitate to recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value

Carolyn · 14 June 2021

Agent replied · 13 June 2024

Dear Carolyn Jenkins, Thank you for the great review of our Gibbs Gillespie Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

1/5

Trustpilot

Don't bother...

Shown a property in which I thought an agent would shown me the rental.Turned out it was Lorraine who only did Saturdays and was of no help at all. She wanted to stay outside the property whilst the tenant sold me the rental. She knew nothing about the property and couldn't understand what Lorraine was even doing there. Absolutely useless. Phoned the office to provide feedback to Sophie, who told me I was being unresonable when I asked why a qualified agent wasn't there on site. She then told me she had a other appointment to get to and put the phone down.Absolutely clueless.

Unhappy · 8 May 2021

Agent replied · 13 June 2024

Dear 'Unhappy Customer',We are sorry to learn of your comments and rest assured, we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate your claim further and put things right. Please contact our customer service team immediately at customerservice@gibbs-gillespie.co.uk so that we can resolve this issue. We look forward to hearing from you.Kind regards,The Gibbs Gillespie Team

5/5

Google

I have been using Gibbs Gillespie for years. They are a pleasure to work with. Amy B., Sarah C., Shannon R., Leonie S., (from various locations/offices) to name a few are who I have worked with in the past. They make the whole process easy, marketing is A++, emails responses are prompt and professional. Everything is handled to make your life easier. Don't think twice of using Gibbs.PositiveResponsiveness, Quality, Professionalism, Value

Manoj · 25 August 2022

Agent replied · 13 June 2024

Dear Manoj Thakrar, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Aqib at Gibbs Gillespie gave honest…

Aqib at Gibbs Gillespie gave honest advice on the state of the market and was pro active to bring prospective viewers in. This resulted in the house being sold very quickly.

Ruby · 21 May 2026

Agent replied · 2 June 2026

Dear Ruby We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Selling Your House Made Easy

Cannot say enough about the wonderful team at Gibbs Gillespie Gerrards Cross Branch. Absolute professionals in every detail . Kept us up to date with each step of the way. There were no surprises and that certainly made us comfortable with the whole process.

Carlo · 16 July 2024

Agent replied · 24 August 2024

Dear CarloCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving the Gerrards Cross Team a 5 star rating! Many thanksCustomer Care Team

5/5

Google

We’ve been renting with Gibbs Gillespie for a few years now and would highly recommend. Friendly and professional service. Any issues or repairs are dealt with quickly, and the process to renew was very straightforward and efficient, thank you! Edit: Just renewed for another year - and our renewals manager Georgia made things very easy for us - excellent service, thank you!

Claire · 14 June 2023

Agent replied · 13 June 2024

Dear Louise Neale, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Living a long way away from our rental property, we've been totally reliant upon Gibbs for locating good tenants, arranging renewal agreements and sorting out necessary maintenance. Our current contact (Tayla Brown) has been constantly helpful in renegotiating another annual tenancy and has been the perfect contact for us to rely upon for our long-distance landlording - thank you Tayla and Gibbs!

Michael · 14 June 2023

Agent replied · 13 June 2024

Dear Michael May Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

A fantastic company, office and team - use them!

We cannot reccomend Gibbs Gillespie enough. Leah and her team in the Ealing Broadway office were exceptional from start to finish. She suggested an initial selling strategy to enable us to 'test' our marketing price and we ended up acheiving a full asking price offer within just 4 viewings and less than 3 weeks on the market. Her team are brilliant, very knowledgeable and worked with us throughout the whole process to ensure the sale went as smoothly as possible. Buying and selling is a very stressful process but Leah and the team went above and beyond. We also wanted to thank Irene who progresses the sales within the team, she was always on hand to help us with any queiries and her chasing and proactive approach ensured we acheived the outcome we needed for our exchange and completion date.

Hannah · 29 April 2024

5/5

Trustpilot

We had a issue with our boiler and no…

We had a issue with our boiler and no hot water.. it was scary because our boiler was making noises.. I really want to thank Divina Cole who really helped me with quick response with no chasing at all.. just one phone call and Divina Cole made sure the technicians able to sort my issue within 24hrs of time. I would recommend to use this service. Excellent service well done.

Manjula · 31 August 2022

Agent replied · 13 June 2024

Dear Manjula Mallysetty,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are always more than happy to assist you if anything else comes up. Take care! Many thanks, Property Management

1/5

Trustpilot

When renting our apartment we decided…

When renting our apartment we decided to go with agency so if they was any problem we could contact them on arrival to the apartment the day we were picking up the keys we had a look around the walls in the kitchen were filthy the windows also we were told the landlord would not be fixing these problems at this time we moved in on a Saturday to find out Sunday the shower was leaking down inside the bath creating a smell due to long time leaking to report a problem you have to take video and upload to a web site and wait to be contacted every thing is put down to covid but they still want full rent when we contacted gibb and gilispy the girl Nicole was so rude and was raising her voice to me this went on for three months until we seeked legal advice and got our contract dissolved never again would I recommend them they are supposed to view property before let’s and this was not the case just money grabbing beware

Sheila · 20 January 2021

Agent replied · 13 June 2024

Dear Sheila,We are disappointed that you were unhappy with our service. Having reviewed the notes in relation to your Tenancy, I can see the works were delayed at yours and the other Tenant’s request. The Landlord was willing to arrange works immediately, however restrictions on access and works were in place as per your instructions.Under Covid guidelines, the works were permitted to be completed and the Landlord required quotes for insurance purposes. You requested this work was put on hold over your concerns about Covid, despite our assurance to you that all the necessary safety precautions would be followed. I can confirm that we have only communicated via email, but I can see on our system that you did have a conversation with one of our property managers, and you have my assurance that I will be looking into this matter separately. I appreciate you bringing this matter to my attention.Kind regards,Nicola Martin

5/5

Trustpilot

The team at Gibbs Gillespie(Ealing…

The team at Gibbs Gillespie(Ealing Broadway) have been a complete joy to work with on my house - buying journey. Luke & Rohann were highly professional & helpful when showing me around properties, & Leah has been very proactive, helpful & efficient throughout the process; she is always calm, positive & amenable, & has helped me with updates & answers to queries throughout the process. Leah, Luke & Rohann make an extremely efficient, positive & friendly team.In addition, Irene has been a positive & upbeat presence, collating everyone's input & keeping all parties updated.

B · 25 April 2024

5/5

Google

I went through the whole experience of finding a house on rent with this company. Priya Gomez was the letting agent assigned to me. It was an absolute amazing experience. She was very professional and knowledgeable about everything. Couldn't have asked for more

Ali · 25 July 2024

Agent replied · 24 August 2024

Dear Ali Ahmed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We purchased our first property through GG Uxbridge and had a positive experience. As first time buyers, we had a lot of questions and the agent, Joe Hill was very patient and helped answer all of our queries via email and phone. We were kept updated with progress and were also grateful when Joe stayed behind late on our moving day so we could collect the keys. Also thanks to Jake Owen for arranging initial viewings. Recommend.PositiveProfessionalism

Chris · 25 August 2021

Agent replied · 13 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Just purchased a property and had excellent service from beginning to end. Was dealing with them for the first time and they turned out to be one of the most professional estate agents I have dealt with. It was a really smooth sale thanks to George and David. And special thanks to Dareen Maroun who was always there to patiently listen to my concerns and issues and address them in the best possible way.PositiveResponsiveness, Quality, Professionalism, Value

Kawalpreet · 25 August 2021

Agent replied · 13 June 2024

Dear Kawalpreet Thank you for the great review of our Gibbs Gillespie Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Trustpilot

Massive thank you to Davina Cole!

Massive thank you to Davina Cole!I wasn’t sure how the pet side of things worked. I had reached out to Davina, who is very polite and helpful. She helped me with my queries and request, thanks to her and the kind landlord we have 2 beautiful kittens. My family and I are very grateful. I’ve never used an estate agent before. So considering this is my first experience, I am actually very happy overall with all the services provided. All team members are very friendly and professional.

Nish · 19 April 2024

5/5

Trustpilot

Letting Agents

Excellent service from Gibbs as letting agents, from initial conversations/valuations and right through the tenancy process. Exceptional service from Richard Frost at the Gerrards Cross Branch.

Matt.S · 18 June 2026

Agent replied · 24 September 2026

Dear Matt, Thank you for your 5-star review. We’re delighted to hear that you received excellent service from Gibbs Gillespie throughout your letting journey, from the initial valuation right through to the tenancy process. It’s especially great to know that Richard Frost provided such exceptional support at the Gerrards Cross branch. We really appreciate your kind feedback and will be sure to share your comments with Richard and the team. The Team at Gibbs Gillespie Gerrards Cross

5/5

Google

We used Gibbs Gillespie Uxbridge recently to purchase a property. I personally dealt with Kasia at Uxbridge branch she was very helpful and always answered calls promptly when rang and gave us honest answers and tried her best constantly and went out of her way to assist us . She gives every case her personal attention and can’t recommend her enough.

Conor · 14 June 2023

Agent replied · 13 June 2024

Dear Conor, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I wanted to let the management of Gibbs & Gillespie know how professional and efficient Divina Cole in your property management team has been in managing our property. On every occasion Divina has been so helpful and supportive. She always keeps us informed and updated on a regular basis. She's efficient in obtaining quotes to instructing contractors to rectifying any damage or repairs required. Thank you Divina for your continued support.

A · 14 June 2022

Agent replied · 13 June 2024

We appreciate your positive review about your recent experience with Divina, we are very happy Divina has provided you with such a positive experience! Thank you again for letting us know how Divina has done! We look forward to continuing to help & support you in the future. Take care! Kind regards Property Management

5/5

Google

Initially I spoke with Adam who was an absolute star with advising me and guiding with me renting my property. He was ultimately the reason why I opted for Gibbs Gillespie. I was impressed with the calibre of potential tenants. Divina is now helping me manage this and I could not be more happier. Her level of service, attention to detail, timely responses and exceptional customer service has helped me tremendously.

Inam · 14 June 2022

Agent replied · 13 June 2024

Inam Moghal, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Both Adam & Divina. We are always more than happy to assist you if anything else comes up. Take care! Kind regards Property Management

5/5

Google

My wife and I needed to move homes after dealing with an unreasonably ruthless landlord. We found solace in Jessica and her team who took their time and gave a tailored service until we moved comfortably. Thanks Jessica and the entire team.

John-Paul · 25 July 2024

Agent replied · 24 August 2024

Dear John-paul Semanyo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have used Gibbs Gillespie for many years to manage our properties and I would like to commend Georgia in the handling of our tenancy renewals. The process has gone very smoothly and it started with plenty of notice so that the renewal was completed in plenty of time before the tenancy expiry date. I can highly recommend Gibb Gillespie.

Geoff · 14 June 2023

Agent replied · 13 June 2024

Dear Geoff Mate Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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