Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

★★★★★ 5/5

Google

Joe was really helpful with the sale of our late mum and dads house. It was a difficult time for us and emotions were high but Joe and the team were supportive and took the time to listen and care. Great service and highly recommend.

Angela · 15 December 2024

★★★★★ 5/5

Google

I would not hesitate to use Gibbs - Uxbridge. Josh and the team dealt with the sale of my family home. I was always kept up to speed and the level of professionalism was second to none. I always received emails and phone calls without any delay. The team were not only professional, but empathetic also and always offered solutions and advice to anything that I needed to be made aware of.

JC · 14 June 2023

★★★★★ 5/5

Google

My partner and I have recent rented via Gibbs Gillespie with the help of Hazel Akhazemea. The rental market is generally a bit of a nightmare at the moment, but Hazel was super supportive through the whole process. We’ve now moved into a flat in Uxbridge and the agents are still helping us with any problems we’ve had (the moving pack was also a nice touch). I’d definitely rent through them again.

Joe · 14 June 2023

★★★★★ 5/5

Google

Gibbs is amazing. They have been fully managing my property for almost one year now. Very friendly and helpful. I here want to Send my particular thanks to Nancy Welter who is simply amazing in managing the day to day Things in relation to the property. Thank you so much Nancy, your help is very much appreciated. Thank you also to every single person working in Gibbs Gillespie for their wonderful work.

Jamel · 14 June 2023

★★★★★ 5/5

Google

I rented a property through Gibbs Gillespie and had a very positive experience. René made the process completely stress free by keeping us consistently updated throughout. She was always quick to respond and guided us through each step, making everything smooth and straightforward. Would definitely recommend 😀

JaaKzz · 2 April 2026

★★★★★ 5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

★★★★★ 1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

★★★★★ 5/5

Trustpilot

I had na amazing experience with Gibbs…

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

Taís · 9 July 2024

★★★★★ 5/5

Google

Ms Georgia Smith is very helpful and supportive during the whole renewal period of our tenancy agreement. Both the inflation rates and energy cost to be continue increasing day by day will be a huge challenge on coming months. Therefore, we sent our counter offers and shared some other enquires. She always swiftly contacted Landlord on behalf of us and manage the renewal period well for both sides. Many thanks, Burak

Burak · 14 June 2023

★★★★★ 5/5

Google

I had a great experience working with Gibbs Gillespie in letting my property. My first interaction was with Liam Osborne who took me through the entire process from start to finish. He was polite, courteous, and very knowledgeable and successfully got me the tenants I required and at the price point I was hoping for. I have no hesitation in recommending Liam and the team to friends and colleagues. Thanks again!

Taz · 14 June 2023

★★★★★ 4/5

Google

I have been living in a property managed by Gibbs for past ten months and faced some issues at the time of my move but now I can say their property management services have improved significantly since “Shenae Dudley” (Property Manager) joined the team. Shenae Dudley is very helpful and try to actively resolve issues as early as possible.

Shaharyar · 15 March 2024

★★★★★ 1/5

Trustpilot

Selling house

Selling house, no issue but after sale service non existent. Gibbs Gillespie, Uxbridge was uncommunicative, seldom returning phones calls and replying to emails and offered little to no assistance throughout the sale process. I was so frustrated that I went into the branch after over 6 months, still trying to get the sale through, whereupon I was advised that to get action I should contact both my buyer and their solicitors direct to speed the process along. And for this, I still had to pay nearly 1% to Gibbs for the privilege! Absolutely appalling service or lack of. Cannot recommend.

ED · 4 July 2022

★★★★★ 5/5

Google

The letting firm is very helpful and they assisted us very well during the whole process. Harry Thornhill has been really nice and helpful and provided the best and efficient service. Their energy in organising the property viewing, guidances through the whole process of contracting is amazing. The best part is, they answer your all of your calls/questions with warmth and generosity. I highly recommend to try their services.

Mukesh · 19 July 2023

★★★★★ 5/5

Google

I had some questions to regards of the property I was getting ready to close my contract with and Divina was really quick and helpful with this. She was really nice and answered all my questions and very prompt in sending me a confirmation email afterwards so that I had peace of mind regarding of what we spoken. She was really professional and helpful and not at all rushed and rude as some are when they know you no longer will be a client. I'm really happy that I had to deal with her regarding my problem and I just wanted to leave a review since she was so nice.PositiveResponsiveness, Professionalism

Ani · 14 June 2022

★★★★★ 5/5

Google

Very pleased with Gibbs Gillespie Uxbridge managing the sale of my property. I rented the property through them anyway and was very pleased with that service, so selecting them to sell the property was a simple choice. I am glad I did though, I dealt with Dave Hewinson and he was excellent throughout. The property was marketed brilliantly and I accepted an offer 2 weeks later. Throughout the sales process I dealt with Dareen Maroun who again was excellent and we pushed through the sale from offer accepted to completion within 8 weeks, which I was extremely pleased with! Would thoroughly recommend Dave, Dareen & the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value

Lawrie · 14 June 2022

★★★★★ 5/5

Google

Thank you so much for the tenancy agreement for my property. My feedback regarding getting Tenants for this property has been dealt with care and utmost professionalism. I am extremely pleased how you liaised with me on this matter ensuring that all aspects were completed before the property was deemed ready for the the tenant to move. Thank you again and wising you all the success and good wishes in your profession. Very Happy. Holy Robertson has been really proactive and I will say the same for all the staff at Gibbs Letting been very helpful and caring. Thank you

Tarlok · 14 June 2022

★★★★★ 5/5

Trustpilot

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Christine · 25 January 2026

★★★★★ 1/5

Trustpilot

Been a Landlord customer since 2004 terribly disappointed

Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Paul · 6 January 2026

★★★★★ 5/5

Trustpilot

Zahab was very accommodating and very…

Zahab was very accommodating and very informative. He also gave me other properties to consider as an option. Highly recommended.

FJL · 1 September 2025

★★★★★ 5/5

Google

I would like to thank everyone from Gibbs that has helped me. They offer excellent service. Jessica Malcolm has been an amazing help and her professional level is excellent! Thank you to Rebecca Crate for all the help she has offered me so far. She is really prompt when it comes to answering emails and enquiries and always takes it with a smile. Definitely recommend this agency to everyone:)

G · 14 June 2023

★★★★★ 5/5

Google

We just finalized our purchas of a new house. We was a 1st time buyer, and as a first time buyer it is very scary and confusing, however Gibbs Gillespie, was amazing through out our journey, excellent communication, special mention to Kasia Zelaszko, she was looking after our case, absolutely amazing. There are other who also helped us over all thanks to the team for everything, will defo recomend.

Mo · 14 June 2023

★★★★★ 5/5

Google

The process for tenancy renewal for me was perfect, plenty of notice given and information provided for me to feel confident about Gibbs Gillespie handling the situation. Combined with a responsive and kind landlady I am very satisfied with my experience. Georgia Smith has been an excellent point of contact for me at the agency and emails from her are always prompt and professional without feeling impersonal. Thank you!

James · 14 June 2023

★★★★★ 5/5

Google

We had very good experience with Gibbs Gillespie. Jake Owens was very professional and helpful in arranging viewings for the houses. We did not receive this level of service and attention from any other state agents. Kasia Zelazko was also very nice and friendly in replying to our queries and coordinating. If you are looking for helpful, friendly and professional estate agents then look no further as Gibbs Gillespie's will look after you well.

Sandeep · 30 December 2022