Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Google

Our letting Agent Shenae Dudley gave us the best service. She is very professional, always ready to assist and to help. I really appreciate all the support and guidelines to us during the renting application process. She always kept us up to date with the progress. Thank you Shenae. It is a pleasure having you as our letting agent. I recommend Gibbs Gillespie to everyone. Many thanks again Shenae….

Dimpal · 23 May 2024

★★★★★ 5/5

Trustpilot

Renting a property

I had a great experience while looking at a few rental properties and was pleased with that they had to offer. Dushali had shown me a few rentals and had explained the ins and outs perfectly. I would recommend to use Gibbs Gillespie for any rental/ property inquiries.

Rjoshihotmail.com · 21 June 2026

★★★★★ 5/5

Google

We had the pleasurable and efficient experience of starting our renting experience with Gibbs Gillespie’s help. René provided a very thorough viewing in a professional and comforting manner. We then started our application process with René also, to where we were very impressed to the efficiency in which our application was handled. René was one step ahead the entire way through providing a very thorough job. We have rented previously via other providers, but have not been handled as well as we have at Gibbs Gillespie. Moving is not an easy process but we feel that the application and customer handling in this case has been perfect. Easing the stress on us. Good job Gibbs Gillespie.

Scott · 17 September 2023

★★★★★ 5/5

Google

We had found our middle terraced house for rent about 3.5 years ago and had already enjoyed a super service. A damage report, if there was any problem, is sent easy and quickly via their reporting website. We always had a prompt response and a scheduled appointment with the appropriate craftsman, not later than a week. Now in the course of the End of Tenancy process we were also very well supported and each step was well explained. Mrs Kirsty Hunt was always there for us and also took over the management of the missed end of tenancy cleaning without any problems. Overall I can only recommend Gibbs Gillespie and the team behind it. Special thanks to our Property Manager Mrs Kirsty Hunt. Thank you very much.

Christian · 17 September 2023

★★★★★ 5/5

Google

Rene Miller has been extremely helpful and prompt with all our queries. Finding a home in London is tough, to make sure our application went in smooth and also gave regular updates to help ease us the tension. We would definitely recommend Gibbs as to to go agency for your house hunting. Thank you Rene for making sure we did it all right and got the deal running. Truely a pleasure all throught.

Divya · 14 February 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie was dilligent in…

Gibbs Gillespie was dilligent in informing us regarding the opinions and offers submitted by potential buyers. The staff are friendly approachable and thoroughly professional. In the end they found a buyer, which is not easy in today's market. The outstanding staff members are TJCarroll and Rosie.

Danuta · 29 June 2026

★★★★★ 5/5

Google

18 Nov 2022 As with any letting property, the prime concern is that the property is well managed by the Estate Agent appointed and entrusted by the Landlord. For a full management, the work does not only involve finding a suitable Tenant for the property but also the rent collection and the subsequent maintenance of the property during the entire period of the tenancy. Based upon the experience that we have had for placing our property under a full management with Gibbs-Gillespie for many years, we have come to realize it is of utmost important to maintain good communications at all times with the estate agent, so that we as the Landlord is kept well informed of the situation at all times, and any issues which arises can be dealt with quickly. Past experience has shown that with regard to any maintenance issues and to get things fixed, it is best for the Landlord to have a single-point of contact with a designated and experienced Property Manager from Gibbs-Gillespie, so that the issue could be handled effectively and resolved quickly. And this is also something which is important to the Tenants, as they will be affected the most. While writing the review this time about our letting experience with Gibbs-Gillespie focusing more on property maintenance and customer service for the past twelve months or so, we think it is appropriate for us to express our thanks for the help and appreciation for the customer care that we received, especially from Stacey Churchward and Divina Cole. Come to think of it, it is precisely because of the praiseworthy customer service such as theirs that gives us the confidence to entrust our property with Gibbs-Gillespie year after year with no regrets and for making the right choice. Many thanks. With Best Wishes, Mr & Mrs Siew. 2020 was undeniably a very challenging year due to the impact of COVID-19 pandemic. The onslaught of the highly infectious coronavirus not only put a tremendous pressure on hospitals, doctors and health workers, it also resulted in city lockdowns, travelling restrictions and social distancing, making it a ‘nightmare’ for many businesses, services, Jobs and employments. They said: “When the going gets tough, the tough gets going!” So notwithstanding the tough and difficult situation under the pandemic, we have every confidence that, with the professionalism and experience as shown by Gibbs-Gillespie’s Property Management and Clients Accounts teams for managing our property, they will be able to step up, handle it and shine through! Come to think of it, we are lucky to have chosen Gibbs-Gillespie as our Lettings Agent to look after the property over all these years. My wife first walked into Gibbs-Gillespie’s Pinner Office back in 1995 and our property remains under Gibbs-Gillespie’s full management ever since. No wonder she feels proud that she was the one who spotted Gibbs-Gillespie Pinner Office and recommended it should be the one to go for. This choice of her is something that I agree totally up to this moment, as I write this review about our experience about Gibbs-Gillespie’s letting. Last but not least, we think it is also appropriate for us (as Landlord) to express our thanks and appreciation for Gibbs-Gillespie’s Property Management (especially Nikki and Lucy) and Lettings Client Accounts (particularly Samantha & Tia) for managing our property well under a full management, for advising us when needed, as well as for helping to deal with the issues arising thereafter. We sincerely hope the vaccines are effective to put a stop to the spread of COVID-19 pandemic and 2021 is a better year for everyone whereby things are returning to normal. Best Wishes and Fingers Crossed, Mr & Mrs SiewPositiveResponsiveness, Quality, Professionalism, Value

Andy · 25 August 2023

★★★★★ 5/5

Google

I had the pleasure of working with Harry Thornhill as my estate agent at Gibbs Gillespie. Despite not being able to secure the property in the end, I was thoroughly impressed with his exceptional professionalism and assistance throughout the application process. Harry's dedication to helping me find the right property was evident and his proactive communication helped address my concerns. While the property didn't work out this time, I would highly recommend Harry for his commitment and great service.

Rhys · 17 September 2023

★★★★★ 5/5

Google

I recently engaged in Gibbs' services to put my property on the market to rent. Lewis was great from start to finish, the process via Gibbs was very easy and quick! Any time I called, if I couldn't' speak to Lewis, someone else from the team would be happy to pick up my matter in his absence. They all knew what was going on. Thanks to Lewis, Chantelle, Rachel, Sophie, Ella & Luke (and anyone else in the team I have forgotten to add!). 5 years later and the service remains great, Katie Fitzgerald has been my main point of contact and has always been very easy to reach, if she’s busy she will always return my call or email.

Poonam · 18 August 2023

★★★★★ 5/5

Trustpilot

We had a positive experience buying our…

We had a positive experience buying our first home thanks to the Gibbs Gillespie Ealing team. Leah managed our purchase end to end, from offer acceptance through to completion, and was incredibly proactive, a great communicator, and truly went above and beyond to keep things moving smoothly. Irene, Rohan and Luke also supported us at different stages, so we always had a point of contact and felt confident we were being looked after. Our purchase was complex and took much longer than expected with multiple stakeholders involved, but the whole team made the process so much easier than it could have been. Highly recommend!

Valeria · 10 September 2025

★★★★★ 5/5

Trustpilot

Gerrards Cross branch

We have been dealing with Richard Frost and Charlotte Statham at the Gerrards Cross office for two or three years now and have always found them to be professional and honest with their service, advice and support. Very friendly team, always available when help is needed!

Customer · 23 June 2026

★★★★★ 5/5

Google

Karesh was so good in explaining everything throw out.

Saud · 2 April 2026

★★★★★ 5/5

Google

Lewis Bolton has been extremely professional and supportive over the years and has been a pleasure to deal with. Especially even though recently we had an extremely difficult circumstance with council tax from a tenant that hadn’t registered with the council and a debt collection company situation arose Lewis was consistent with his approach to the scenario which has been months of back and forth. I must say Lewis dealt with the situation and myself in an extremely professional and respectful manner which has led to me feeling even more comfortable and secure with having my property or any future property under Lewis’s management and his team at GG.

Modern · 19 July 2023

★★★★★ 5/5

Google

Rene was really helpful and precise. Would recommend.

Kemi · 2 April 2026

★★★★★ 5/5

Google

Mss Divina Cole (Uxbridge team) delivers top-notch services that helped quickly resolved all repairs issues at HP5 1NP; There was an ongoing hot water issue for more than a year, as soon as she started to manage the property a new boiler was installed. This has improved our living conditions at the property for the better Divina has always been communicative and resolves any repairs soon.

Alikali · 14 May 2024

★★★★★ 5/5

Google

I would like to write a review for Kasia. I never met Kasia but when my Daughter was buying her first home and her solicitors were absolutely useless. Kasia was her life line. She was so helpful she did everything in her power for my daughter to complete on her flat. Without Kasia I don't think she would of completed. My daughter is a teacher and she could not always get to the phone so I had to help as much as I could. Kasia was absolutely brilliant, first class and I can't thank her enough. She emailed, she texted,she spoke to me on the phone. She was OUTSTANDING. Thank you so so much Kasia.

Donna · 14 June 2023

★★★★★ 5/5

Google

I am a first time buyer and worked with Gibbs Gillespie. My first review is for Josh Reynolds. Josh delivered the news our offer had been accepted. He called me a few months ago to congratulate me. I was overwhelmed- Josh was just as happy for us too and really shared our excitement. It has been a stressful few months. Josh kept my sale close to him and really supported us. He gave us an open door policy, allowed us to contact him day or night. Josh even continued to work on our sale while he was on annual leave which really showed me commitment. Josh gave us step by step guides, explained things to me which i really never understood. Josh is very clear and direct, just like me. This made is so much easier for us to get the sale complete. There was stucture, direction and no wasting time. Josh helped complete the sale for us as well as his client- keeping all parties informed and happy. Thank You Josh for all your support over these 3/4 months. We are looking forward to our new life in our first home which you helped us acheive! My second review is for Kasia Zelazko. Kasia was working alongside Josh picking up all our queries via email, The terminolgy used by solictors made no sense at times. I would call in and Kasia would break it down to me in a way i would understand. She was so polite and kind. We would often laugh and joke on our phone calls where she would lighten the stresses for me. I felt like i knew Kasia my whole life! Kasia was very efficient and again would waste no time to get the job done. Any worries or fears i had, Kasia would talk me through it all and reasured me everytime! ThankYou both for all your support in my journey. I couldnt have done it without you! I highly recommend GG in Uxbridge- especially Josh and Kasia! Thank You so much for helping me secure my first home where i can make new menories ♥️

Jazz · 14 June 2023

★★★★★ 5/5

Google

Thank you Gibbs-Gillespie (Uxbridge) for making my house search easy and seamless and many more thanks to Harry Thornhill for doing and excellent job of getting a house of my choice. When I decided to move homes, I was concerned on the attendant stress to this decision but walking into the Uxbridge office in January 2023 I met Harry Thornhill and he perfectly understood what I wanted in less than 10minutes chat. He told me he will get me a house that ticks all the checks I wanted and Yes! He delivered in less than 2weeks. The entire offer and onboarding process was easy expecially as he was always a call away to guide and advise me. when I got stuck. If you need a home in Uxbridge please walk/call into Gibbs-Gillespie and ask for Harry Thornhill. He will deliver on your request efficiently.

Maryrose · 14 June 2023

★★★★★ 5/5

Google

I have a portfolio of properties in the Ruislip Area and would like to thank various people in different offices who are always on hand to deal with many areas of the portfolio. First to all the delightful ladies in the letting office in Ruislip High Street, Sarah, Charlotte, Leanne and the two starlets, plus Divina and all the team in the Property Management team that constantly assist on repair and maintenance issues. Especially Divina this week with a check out on one property and when I'm calling them up in the middle of the night or Christmas Day! They are all stars and provide an excellent service. URMYSTARS

Gary · 14 June 2023

★★★★★ 5/5

Google

I Would like to recognize Lisa Barber for being proactive, customer focused. She took care of a number of maintenance issues, promptly and professionally. Thank you Lisa. I appreciate the professional and prompt action by Holly Robertson who attended to and arranged for radiator not heating properly which was resolved making the tenants happy. Thank you Holly, good job. I would like to also express my appreciation for Divina Cole's professionalism, helpfulness, being prompt attending to issues tenants raised at my property. This is definitely a 5 star service for excellent customer service without hassle. Divina, you are a role model property manager.

Naji · 14 June 2023

★★★★★ 5/5

Google

I’m so happy that I found my first property with Gibbs Gillespie. Buying a first home whilst working overtime has been stressful but Kasia Zelazko has been so amazing! I don’t know what I would have done without her this year. She has been so supportive and helpful every step of the way. She has gone above and beyond to make sure that I received everything that I needed before I moved in. She is just so efficient and gets things done with no hesitation. No request has been too much for her. This is not just her job - she truly cares about her clients and wants to see them win. I have been so lucky to have Kasia alongside me during this process and I know that anyone else would be as well!

Jamarah · 14 June 2023

★★★★★ 5/5

Google

The team at Gibbs were friendly and helpful and were happy to take time to explain and answer any questions I had. My house was ready to list and unfortunately the day before it was going live on the market I had to postpone the sale by 6 months. Gibbs were accomodating and 6 months later I listed with them, the house was under offer within 7 days of being on the market! We was then allocated Kasia as our move manager who helped keep everything ticking along by regularly liaising with both my and the buyers solicitors. Unfortunately days before we hoped to exchange as was about to travel and be unreachable for 2 weeks, our solicitors made a handful of mistakes which led to delays on exchange. While we was away, Kasia kept on pushing and chasing the solicitors to help the sale move forward which was really helpful for us and by the time we returned from holiday we was ready to exchange. Thank you to the Gibbs Uxbridge team and especially Kasia for being so helpful with our house sale and move!

Dee · 14 June 2023

★★★★★ 5/5

Google

We recently went through the process of purchasing a property through Gibbs Gillespie Uxbridge. We had the misfortune of the first sale falling through, but Kasia has helped us tremendously throughout the process. She has continuously kept in contact with us, updating us on every step of the process and offered help where we needed it. As first time buyers it’s a bit of a daunting process, but Kasia was a tremendous help throughout it all! We’re really grateful to Kasia and Jordan for helping us get our first property.

Noah · 14 June 2023

★★★★★ 5/5

Google

We found the experience of moving with Gibbs Gillepsie to be one of ease especially during a stressful move. They were efficient and helpful especially as we had limited time to find a new property to rent. We felt Gibbs understood the pressure and helped us throughout. Once we moved in, our property manager Divina Cole was as diligent and continues to assist us when required. She is very prompt in responses to emails and is always on top of requests with maintainance on the property and communication with the landlord. She promptly manages to get things fixed and contractors available on priority. Divina is highly professional providing excellent quality service equally looking after the benefits of both the landlord and tenant. We highly reommend Divina for her proactive approach to get the job done efficiently.

Farooq · 14 June 2023