Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Google

I had an excellent experience with Gibbs Gillespie Estate Agents during my recent property purchase. Priya Gomez, my primary point of contact, provided exceptional support from start to finish. She arranged multiple viewings promptly and handled all my requests with professionalism and care. Priya also took the lead in negotiating a price reduction based on the RICS survey, which greatly benefited me. Her proactive approach and client-first attitude made the entire purchasing experience smooth and efficient. In addition, Lyndsey, the Move Manager, played a crucial role in ensuring effective communication throughout the process. She liaised diligently with solicitors on both sides, keeping all parties informed at regular intervals. Lyndsey’s professionalism, dedication, and consistent follow-up ensured that every step was well-coordinated. Her attention to detail and commitment helped achieve a seamless and timely completion. Together, Priya and Lyndsey demonstrated outstanding service, making the entire experience truly impressive.

KarthikRam · 5 December 2025

★★★★★ 1/5

Trustpilot

0 stars

I honestly would score them 0 stars if there was an option. Worst letting agents possible. Invaded privacy twice on property inspection even after stressing multiple times we don’t want people in our house when we’re not there. Still go ahead and violate our privacy when been told not to. Please whatever you do steer clear from these estate agents as they really don’t care about being professional. You take a problem to them after telling them not to do something and they give you attitude back. Act like we’re a problem because we don’t want people we don’t know or don’t trust in our house. Simple. Not for these lot. Don’t expect any updates or any helpful from them either on finding a place and doing checks. There too relaxed to the point it’s not caring and treat you as a thorn in their side even though it’s their job. Will be taking legal action against them.

Ben · 27 November 2025

★★★★★ 5/5

Google

Would like to mention in particular one individual. We recently dealt with Harry Thornhill to support us in our hunt for an apartment and the process from start to finish has been fantastic! Firstly he managed to accommodate us with a last minute request to view a property on Friday of last week. Fast forward to this week and the offer has been approved, paperwork completed and move in date confirmed! What would normally have been a long and arduous process has been INCREDIBLY efficient and it is all down to the support and regular communication provided by Harry. We'd like to thank him for his efforts that have not gone unnoticed! Thank you Harry.

Mobeena · 14 February 2024

★★★★★ 5/5

Google

Our journey with Gibbs Gillespie just started and I can’t wait to leave here a review. Great company, with a great service, always very transparent and well organised. Through the process René Miller was helpful, always showed high level of professionalism and answered promptly to our emails/ enquiries. We are delighted to have her guidance in this important process of finding our next apartment. She facilitated the application by explaining clearly the process, by ensuring we are on track with the next steps. Thank you!

Sanda · 14 February 2024

★★★★★ 5/5

Google

Good reception, polite and welcoming in our viewing and it went well. Thank you Rene Miller for your assistance

Antwi · 16 March 2026

★★★★★ 5/5

Google

Rene Miller was amazing during the viewing and extremely helpful during the reference process! Would definitely recommend

Tina · 26 March 2026

★★★★★ 5/5

Google

Had such a smooth letting experience for our first rental, special thanks to Hannaan Hussain, he’s very friendly, he kept us informed and answered our (many) questions at every step. Would recommend!

Anaysaa · 12 November 2025

★★★★★ 5/5

Trustpilot

Good estimated rent, tenant and competitive fee

My experience with Gibbs Gillespie has been largely good. Their estimated rent was good and they achieved it for me in reasonable time with good tenants. Even when I developed cold feet, Claire assured me and ensured that the objectives are achieved in full All this was done for a competitive fee as well. Due to the nature of my tenant (insurance company paid rent), there were a couple of delay in communication which could have been averted which is more of a learning point for Gibbs rather than a complaint. I look forward to a long relationship with Gibbs. Highly recommend.

Nachi · 12 November 2025

★★★★★ 4/5

Google

Great team who keep on top of a landlord's concerns and communicate the outcome of any maintenance requirements consistently - especially Leona who has a pleasant manner and gets the job done efficiently. 5 years on & Gibbs still doing a great job with Leona helping me keep things on track to the benefit of the tenants & us as responsible landlords. 👍

Gerry · 2 November 2024

★★★★★ 5/5

Trustpilot

A professional team

Aqib and the team are real professionals from start to finish. They kept me informed, with market trends, viewings and updates and managed to sell my property really quickly. The move manager Irene is key in keeping all the moving parts going forward. She is also very supportive during what can be an anxious time.I would 100% fully recommend the Stanmore branch.

Louise · 12 November 2024

★★★★★ 5/5

Google

Hannaan made our entire tenancy agreement process smooth and stress free. He provided outstanding support throughout the process. He was organised, responsive, from start to finish. Truly excellent service!

Gurpreet · 28 November 2025

★★★★★ 5/5

Google

From start to finish gibbs have been great in supporting us to find somewhere to rent. Especially Priya Gomez who was fantastic. She was very efficient and thorough with everything. She explained things In a way which was easy to explain especially to someone who is renting for the first time!! She was also very kind and polite every time I spoke to her no matter the amount of questions I had!!

Fyona · 14 May 2024

★★★★★ 5/5

Google

René was very professional and presented the property fully, thank you Rene

Pat · 2 April 2026

★★★★★ 5/5

Google

I highly recommend collaborating with Gibbs Gillespie. I recently had a fantastic cooperation with Harry Thornhill which helped me in finding a great house to rent. Harry was helpful, patient and understood my renting preferences. The communication with Harry was perfect, keeping me updated through all stages of the renting process and I really came away from the whole process feeling like he did everything he could to the best of his ability. Thanks again for outstanding professionalism and help, Harry Thornhill.

Ionut · 17 October 2023

★★★★★ 5/5

Google

Our letting Agent Shenae Dudley gave us the best service. She is very professional, always ready to assist and to help. I really appreciate all the support and guidelines to us during the renting application process. She always kept us up to date with the progress. Thank you Shenae. It is a pleasure having you as our letting agent. I recommend Gibbs Gillespie to everyone. Many thanks again Shenae….

Dimpal · 23 May 2024

★★★★★ 5/5

Google

We had the pleasurable and efficient experience of starting our renting experience with Gibbs Gillespie’s help. René provided a very thorough viewing in a professional and comforting manner. We then started our application process with René also, to where we were very impressed to the efficiency in which our application was handled. René was one step ahead the entire way through providing a very thorough job. We have rented previously via other providers, but have not been handled as well as we have at Gibbs Gillespie. Moving is not an easy process but we feel that the application and customer handling in this case has been perfect. Easing the stress on us. Good job Gibbs Gillespie.

Scott · 17 September 2023

★★★★★ 5/5

Google

We had found our middle terraced house for rent about 3.5 years ago and had already enjoyed a super service. A damage report, if there was any problem, is sent easy and quickly via their reporting website. We always had a prompt response and a scheduled appointment with the appropriate craftsman, not later than a week. Now in the course of the End of Tenancy process we were also very well supported and each step was well explained. Mrs Kirsty Hunt was always there for us and also took over the management of the missed end of tenancy cleaning without any problems. Overall I can only recommend Gibbs Gillespie and the team behind it. Special thanks to our Property Manager Mrs Kirsty Hunt. Thank you very much.

Christian · 17 September 2023

★★★★★ 5/5

Google

Rene Miller has been extremely helpful and prompt with all our queries. Finding a home in London is tough, to make sure our application went in smooth and also gave regular updates to help ease us the tension. We would definitely recommend Gibbs as to to go agency for your house hunting. Thank you Rene for making sure we did it all right and got the deal running. Truely a pleasure all throught.

Divya · 14 February 2024

★★★★★ 5/5

Google

18 Nov 2022 As with any letting property, the prime concern is that the property is well managed by the Estate Agent appointed and entrusted by the Landlord. For a full management, the work does not only involve finding a suitable Tenant for the property but also the rent collection and the subsequent maintenance of the property during the entire period of the tenancy. Based upon the experience that we have had for placing our property under a full management with Gibbs-Gillespie for many years, we have come to realize it is of utmost important to maintain good communications at all times with the estate agent, so that we as the Landlord is kept well informed of the situation at all times, and any issues which arises can be dealt with quickly. Past experience has shown that with regard to any maintenance issues and to get things fixed, it is best for the Landlord to have a single-point of contact with a designated and experienced Property Manager from Gibbs-Gillespie, so that the issue could be handled effectively and resolved quickly. And this is also something which is important to the Tenants, as they will be affected the most. While writing the review this time about our letting experience with Gibbs-Gillespie focusing more on property maintenance and customer service for the past twelve months or so, we think it is appropriate for us to express our thanks for the help and appreciation for the customer care that we received, especially from Stacey Churchward and Divina Cole. Come to think of it, it is precisely because of the praiseworthy customer service such as theirs that gives us the confidence to entrust our property with Gibbs-Gillespie year after year with no regrets and for making the right choice. Many thanks. With Best Wishes, Mr & Mrs Siew. 2020 was undeniably a very challenging year due to the impact of COVID-19 pandemic. The onslaught of the highly infectious coronavirus not only put a tremendous pressure on hospitals, doctors and health workers, it also resulted in city lockdowns, travelling restrictions and social distancing, making it a ‘nightmare’ for many businesses, services, Jobs and employments. They said: “When the going gets tough, the tough gets going!” So notwithstanding the tough and difficult situation under the pandemic, we have every confidence that, with the professionalism and experience as shown by Gibbs-Gillespie’s Property Management and Clients Accounts teams for managing our property, they will be able to step up, handle it and shine through! Come to think of it, we are lucky to have chosen Gibbs-Gillespie as our Lettings Agent to look after the property over all these years. My wife first walked into Gibbs-Gillespie’s Pinner Office back in 1995 and our property remains under Gibbs-Gillespie’s full management ever since. No wonder she feels proud that she was the one who spotted Gibbs-Gillespie Pinner Office and recommended it should be the one to go for. This choice of her is something that I agree totally up to this moment, as I write this review about our experience about Gibbs-Gillespie’s letting. Last but not least, we think it is also appropriate for us (as Landlord) to express our thanks and appreciation for Gibbs-Gillespie’s Property Management (especially Nikki and Lucy) and Lettings Client Accounts (particularly Samantha & Tia) for managing our property well under a full management, for advising us when needed, as well as for helping to deal with the issues arising thereafter. We sincerely hope the vaccines are effective to put a stop to the spread of COVID-19 pandemic and 2021 is a better year for everyone whereby things are returning to normal. Best Wishes and Fingers Crossed, Mr & Mrs SiewPositiveResponsiveness, Quality, Professionalism, Value

Andy · 25 August 2023

★★★★★ 5/5

Google

I had the pleasure of working with Harry Thornhill as my estate agent at Gibbs Gillespie. Despite not being able to secure the property in the end, I was thoroughly impressed with his exceptional professionalism and assistance throughout the application process. Harry's dedication to helping me find the right property was evident and his proactive communication helped address my concerns. While the property didn't work out this time, I would highly recommend Harry for his commitment and great service.

Rhys · 17 September 2023

★★★★★ 5/5

Google

I recently engaged in Gibbs' services to put my property on the market to rent. Lewis was great from start to finish, the process via Gibbs was very easy and quick! Any time I called, if I couldn't' speak to Lewis, someone else from the team would be happy to pick up my matter in his absence. They all knew what was going on. Thanks to Lewis, Chantelle, Rachel, Sophie, Ella & Luke (and anyone else in the team I have forgotten to add!). 5 years later and the service remains great, Katie Fitzgerald has been my main point of contact and has always been very easy to reach, if she’s busy she will always return my call or email.

Poonam · 18 August 2023

★★★★★ 5/5

Trustpilot

We had a positive experience buying our…

We had a positive experience buying our first home thanks to the Gibbs Gillespie Ealing team. Leah managed our purchase end to end, from offer acceptance through to completion, and was incredibly proactive, a great communicator, and truly went above and beyond to keep things moving smoothly. Irene, Rohan and Luke also supported us at different stages, so we always had a point of contact and felt confident we were being looked after. Our purchase was complex and took much longer than expected with multiple stakeholders involved, but the whole team made the process so much easier than it could have been. Highly recommend!

Valeria · 10 September 2025

★★★★★ 5/5

Trustpilot

Gerrards Cross branch

We have been dealing with Richard Frost and Charlotte Statham at the Gerrards Cross office for two or three years now and have always found them to be professional and honest with their service, advice and support. Very friendly team, always available when help is needed!

Customer · 23 June 2026

★★★★★ 5/5

Google

Karesh was so good in explaining everything throw out.

Saud · 2 April 2026