Trusted Agent profile · Uxbridge

Gibbs Gillespie Uxbridge reviews

4.3

★★★★★ Great

1,046 reviews across 2 platforms

268 High Street, Uxbridge, UB8 1LQ

Gibbs Gillespie's office in Uxbridge, at 268 High Street, is rated 4.3 out of 5 across 1,046 reviews on two platforms, including 577 Google reviews rated 4.6.

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4.6 / 5

577

Reviews on Google

This office

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469

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.

5/5

Google

We are into our second year now with Gibbs Gillespie and I've been really impressed with the service. This is a well organised team of professionals! Our property manager Divina Cole is brilliant. Nothing is ever a problem, she gets on to everything instantly, always replies quickly and keeps me updated. I feel really looked after in her hands - it really makes a difference to get quality customer service like this. As a team, they are super professional and organised and the communication is excellent. I would definitely recommend them to anyone looking for an efficient and organised team of agents to look after your property.

Jamie · 14 June 2023

Agent replied · 13 June 2024

Hi Jamie Curtayne! We're so happy we were able to help you out! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Kind regards Property Management

5/5

Google

We sold our house through Gibbs Gillespie last November and couldn't be more pleased with the service they provided. We needed to sell quickly as we had found a property to buy. Within a week viewings were arranged (open house) and we accepted an offer within 2 weeks. A special thanks to David Hewinson, who kept me up to date constantly throughout the process, always answered or quickly returned my calls or messages and also chased solicitors when things slowed down.

Sharon · 14 June 2023

Agent replied · 13 June 2024

Dear Sharon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Renting my first apartment in the UK seemed such a daunting prospect, but especially Hazel Akhazemea and her team in Gibbs Gillespie so helpful and supportive from the get-go, and it really was a positive experience. No ask was too much and she was on hand at every step to ensure everything ran smoothly. I couldn't have asked for better, thanks Hazel ! Also I must mention that Gibbs Gillespie was super supportive when it comes to queries related to property management/maintenance. I must thank Nancy Welter who assisted me on the incident and sorted out things to me as quickly as possible.

K.D.H · 14 June 2023

Agent replied · 13 June 2024

Dear K.d.h Sanduni Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been using Gibbs Gillespie to manage my apartment for a year in which there have been challenges, as well as ups and downs. It's understandable and the nature of the game when renting. Gibbs Gillespie have handled these superbly and with great professionalism, and I felt supported as a landlord. Whenever there is an issue, Gibbs Gillespie raise it with me quickly and we work together to get it resolved as soon as possible so as to not put the tenants out of inconvenience. Many thanks to Pravin Matharu in particular for dealing with the property management side. He responds to emails and returns phone calls, updating me on any progress and communicating on my behalf to the tenants. The result is harmonious and I hope this continues.

Afsheen · 14 June 2023

Agent replied · 13 June 2024

Thank you again for taking the time to let us know how we did. we're happy to hear you had such a positive experience with our team!

5/5

Google

Our tenants had to move out quickly due to job changes, but Gibbs at Uxbridge made the transition really easy and smooth. They had viewings within days, and successfully found us new tenants right away. They were happy to be led by us with how long we needed to get the property clean and ready with no pressure. Special thanks to Lewis Bolton and Nancy Welter for their help with finding new tenants and the check out process, although the whole Uxbridge team has been amazing.

Rachel · 14 June 2023

Agent replied · 13 June 2024

Rachel H, thank you for your kind review; we are happy to pass along your comments to the Nancy and Lewis. We are always more than happy to assist you if anything else comes up. Take care! Kind regards Property Management

5/5

Google

I highly recommend the team at this branch . They are professional and committed to ensuring they support you in either your sale or purchase. I had a extremely bad experience with another estate agents for the sale of my property and changed to Gibbs Gillespie and they have been amazing ! A personal thank you to David & the other guys for finding me a buyer and Kasia whom since has managed the sale . She is so professional and her skills of communication and kindness when you are stressed are of the highest quality ! . A asset to the company and I am so great full to her and the whole team for their work in helping me both sale my flat so I can buy my new home . Thank you guys :) !!!

Amandeep · 14 June 2023

Agent replied · 13 June 2024

Dear Amandeep Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I’ve been looking for a new home since March & came across some that were managed by Gibbs Gillespie. Harry Thornhill was the lettings agent who answered my call & arranged for a viewing straight away for us & tried to accommodate our requested timings for viewing the properties. Harry kept us updated with all the upcoming properties in the market & made sure we find one suitable to our needs as my contract with the current landlord was running out soon. Finally we managed to find one property, 2 weeks back & looking forward to move soon :) Harry you’ve been a great help for us in this House hunt, I really appreciate it. Many Thanks :)

Arif · 14 June 2023

Agent replied · 13 June 2024

Dear Arif Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been renting with Gibbs Gillespie for two year and we’ve had a very positive experience. We had a major issues with the last house that we were renting. We received an amazing support from the Gibbs Team. Massive thank you to Divina Cole, the Property Manager who dealt with the situation and helped us through the process. She was really friendly, proactive and clear in all her communication. Also, big thanks to Joseph Mule, the Lettings Manager for his support. Thank you for all your help and support Divina.

Anir · 14 June 2023

Agent replied · 13 June 2024

Dear Anir Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been renting with Gibbs Gillespie for one year and we’ve had a very positive experience. Massive thank you to Stacey Churchward, the Senior Property Manager who deals with all our queries, small or big, really prompt. She is very polite, friendly, and easy to contact. Whatever issues I had in the property, she liaised with the third-party company and helped me to get the work done to the standard. She explained the online process of reporting maintenance requirements. She also keeps a check on the status and makes sure your work is done and sorted. Very responsive and helpful! Thank you for all your help and support Stacey.

Parul · 14 June 2023

Agent replied · 13 June 2024

Parul Gambhir, thanks for your praise and kind comments regarding Stacey. We always strive to provide top quality service to every customer, and are pleased to hear that you your experience with Stacey reflects this. Kind regards Property Management

5/5

Google

In my experience as a tenant, I have rarely encountered an individual as dedicated and professional as Nancy Welter, the Assistant Property Manager who has been instrumental in transforming my renting journey. Nancy's ability to balance professionalism with a warm and approachable demeanor has been a true asset. When faced with a situation that required property repairs, Nancy demonstrated her exceptional skills in handling the matter with efficiency and precision. Her commitment to staying in constant communication with both the landlord and me ensured a seamless process from start to finish. Nancy's understanding nature has enabled her to attentively listen to my concerns and provide well-thought-out solutions. Her tireless efforts to exceed expectations have resulted in an outstanding renting experience, and I highly recommend Nancy as a true asset to Gibbs Gillespie, and I have no doubt that anyone who has the pleasure of working with her will experience the same level of dedication and reliability that she consistently delivers. Update: Since I wrote the review, Nancy has been promoted to Property Manager. Congratulations to her on this well-deserved achievement!

Zam · 14 June 2023

Agent replied · 13 June 2024

Dear Zam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Gibbs Gillespie is amazing. Every single person that we have dealt with from the start have been so professional yet considerate. Both Harry who was our lettings agent and Nancy who is our property manager are phenomenal. Harry was kind enough to help us navigate the UK rental process. Nancy, on the other hand goes above and beyond to answer queries, help with any works that need doing around the house and shares information in a clear, timely manner. Thanks so much both. We really appreciate you!

Anubhuti · 14 June 2023

Agent replied · 13 June 2024

We appreciate your positive review about your recent experience with us! Especially for your positive comments about Nancy your Property Manager. Feel free to reach out to us if you need anything. Have a wonderful day. Kind regards Property Management

5/5

Google

I have been renting with Gibbs Gillespie for over 10 years and i have had a very positive experience. Massive thanks to Nancy Welter the​ Property Manager with all my queries, She is very polite, friendly, and easy to contact. Whatever issues I have in the property, she liaised with the third-party company and helped me to get all the work done to the standard.and explained the online process of reporting maintenance requirements. She also keeps a check on the status and makes sure our work is done and sorted.

Mike · 14 June 2023

Agent replied · 13 June 2024

Mike Stephenson (headboards Uk), we strive for 100% satisfaction, and it is great to see you had such a positive experience with our Property Management Department over your 10 years with us and continue to do so! If you have further needs or questions, please reach out! Kind regards Property Management

5/5

Trustpilot

Sales team specifically Mateusz and…

Sales team specifically Mateusz and Aqib were very supportive and compassionate (there were moments…). They are calm and friendly while efficient and professional. They helped us with our purchase above and beyond. They are honest and don’t use «pushy» tactics. Definitely recommend!

Kamilla · 9 March 2026

5/5

Google

"Huge thanks to William Kabir for such a smooth and speedy service! Everything was dealt with in a reliable and transparent manner. The level of communication was outstanding, making the entire experience stress-free. A truly top-notch professional!"

Beata · 14 April 2026

5/5

Google

Finding a place to rent has been a seemless process from booking the viewings upto getting references through at the Uxbridge high street branch. I heartly recommend Rene Miller in lettings - she has been a godsend. She is proactive, calm, meticulous and highly professional in her conduct. I have worked with many other estate agents in the past 20 years and she has been my favourite to work with by miles.

Besma · 16 November 2023

Agent replied · 13 June 2024

Dear Besma Ali Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

“Dear All special mention to Harry, Just to say thank you for all your wonderful services. You are trusted by many in the area and for good reason. It was so easy to find the suitable accommodation for us & provide all the facilities on time. Thank you for your assistance and I always recommend you and I wish you continued success in the future.

Shivani · 15 March 2024

Agent replied · 13 June 2024

Dear Shivani Jain Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Trustpilot

Richard Frost- consistent sound advice

I have rented my property through Gibbs Gillespie for 19 years. The reason I have remained loyal is due to the great service from Richard Frost. He has consistently provided sound advice which in turn has meant no void periods.

Julie · 25 June 2026

Agent replied · 24 September 2026

Dear Julie, Thank you for taking the time to leave us a review and for your continued loyalty over the past 19 years. We're delighted to hear that Richard Frost's consistent advice and expertise have given you the confidence to continue letting your property with Gibbs Gillespie Gerrards Cross. It's especially rewarding to know that his guidance has helped you achieve such positive results over the years. Your continued trust means a great deal to us, and we'll be sure to pass your kind comments on to Richard. Thank you again for choosing Gibbs Gillespie, and we look forward to supporting you for many more years to come. The Team at Gibbs Gillespie Gerrards Cross

5/5

Google

Katie Fitzgerald at Gibbs Gillespie Uxbridge is absolutely amazing! If you are looking to rent a property or are a landlord looking for good tenants, Katie is the person to go to. We have been dealing with her for the last few years and she always resolves any issues efficiently. She made sure to communicate with us during the entire process. Thank you so much for great customer service and professionalism.

Hiten · 17 October 2023

Agent replied · 13 June 2024

Dear Hiten Bhundia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

I manage staff lettings on behalf of Eden Care at Home Limited. We rent properties through Gibbs Gillespie and have dealt with Devina Cole, the Property Manager at the Uxbridge branch and Richard Frost Head of Gerrards Cross Lettings and Claire Thurlbeck Assistant Manager at the Gerrards Cross branch. They have always been courteous, polite and efficient. Queries have been dealt with promptly and they always call or email back to update us.

Priya · 19 July 2023

Agent replied · 13 June 2024

Priya Rasanayagam, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents

5/5

Google

We had very good experience with Gibbs Gillespie. Jake Owens was very professional and helpful in arranging viewings for the houses. We did not receive this level of service and attention from any other state agents. Kasia Zelazko was also very nice and friendly in replying to our queries and coordinating. If you are looking for helpful, friendly and professional estate agents then look no further as Gibbs Gillespie's will look after you well.

S · 14 June 2023

Agent replied · 13 June 2024

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Thank you Gibbs Gillespie

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home.We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 21 October 2024

Agent replied · 27 December 2024

Dear RalphCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team

5/5

Google

I received truly outstanding service from Nancy Welter, Property Manager at Gibbs Gillespie. Nancy's professionalism and dedication were truly impressive. She kept me updated with proactive communication throughout the process. Her coordination and efforts in resolving the matter were truly commendable. I'm highly grateful for her exceptional assistance. I would wholeheartedly recommend Nancy for her top-notch customer service. A heartfelt thank you to Nancy for going above and beyond to help.

Aneesha · 25 August 2023

Agent replied · 24 August 2024

Aneesha Jon, we're happy to hear you had such a positive experience with Nancy! Our team strives to deliver an excellent experience, and are glad you found this to be the case with Nancy. If you have further needs or questions, please reach out! Kind regards Property Management

5/5

Google

We worked with George Wakefield who showed us our new flat. Very personable, very good humoured and helped us viewing our dream home which we finally got. It was our first buy and one thing I had felt with a few estate agents is a lack of knowledge at hand about the properties they are selling, George however was well informed and came prepared with all the information we had requested.

Jake · 18 August 2023

Agent replied · 13 June 2024

Dear Jake Whitehouse Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I received truly outstanding service from Nancy Welter, Property Manager at Gibbs Gillespie. Nancy's professionalism and dedication were truly impressive. She kept me updated with proactive communication throughout the process. Her coordination and efforts in resolving the matter were truly commendable. I'm highly grateful for her exceptional assistance. I would wholeheartedly recommend Nancy for her top-notch customer service. A heartfelt thank you to Nancy for going above and beyond to help.

Aneesha · 18 August 2023

Agent replied · 13 June 2024

Aneesha Jon, we're happy to hear you had such a positive experience with Nancy! Our team strives to deliver an excellent experience, and are glad you found this to be the case with Nancy. If you have further needs or questions, please reach out! Kind regards Property Management

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