Trusted Agent profile · Uxbridge

Gibbs Gillespie Uxbridge reviews

4.3

★★★★★ Great

1,046 reviews across 2 platforms

268 High Street, Uxbridge, UB8 1LQ

Gibbs Gillespie's office in Uxbridge, at 268 High Street, is rated 4.3 out of 5 across 1,046 reviews on two platforms, including 577 Google reviews rated 4.6.

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4.6 / 5

577

Reviews on Google

This office

Trustpilot logo

469

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent from start to finish

There isn’t enough space here to convey how much I’ve appreciated Joe having my back over the course of the last 6 months. This was an emotional sale for us given that it involved the family home that I grew up in. It was preceded by my mother having a stroke and subsequently passing away. There was a point where I needed to apply the brakes due to being overwhelmed. Joe contacted anyone that needed to be informed (lifetime legal, the photographer etc). I didn’t have to respond to anyone or anything until I contacted him with the green light. The process can feel very much like marching through the legal steps required. This was so much more and I’m so grateful. Communication was consistently excellent and Gibbs Gillespie were totally up front and honest from day one. We had approached another local agent beforehand who had a vastly different approach so it was a relief to find them. Thank you once again Joe.

Sharon · 26 April 2022

Agent replied · 13 June 2024

Dear Sharon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

I have dealt with Gibbs Gillespie for a number of years in relation to my rental property and all the staff have been extremely helpful and professional. I have recently been dealing with Pravin Matharu and I would like to highlight how helpful and fast to respond to all my queries he has been. Pravin has been a really helpful g-between between myself and the tenants.PositiveProfessionalism

Sandra · 25 August 2023

Agent replied · 13 June 2024

Dear Sandra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Has done a great job at informing me about properties and finding ways to ensure my mother in law could be accepted for a place. So professional and very good at working around my schedule, with the lovely Rosie Poole taking the time to send me a video viewing when I couldn’t make it to the viewing. Rosie has been fab and super helpful! Thank you.

Olivia · 25 August 2023

Agent replied · 24 August 2024

Dear Olivia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Trusted estate agents, highly recommend

Great experience with Aqib and the Gibbs Gillespie Stanmore Sales Team. They were helpful, professional, and supportive throughout the entire process. Really appreciate their effort in finding us the right home at a great deal. Highly recommend, 5⭐ service!

Mr · 1 May 2026

Agent replied · 2 June 2026

Dear Mr Pate We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Laura Stubbins has been a reassuring person to have as a property manager. We have been able to interact easily and get important issues sorted and I found her to be compassionate and efficient at her job. Thanks Laura for your help in looking after the flat. I really appreciate it. All the best to you . Sarah

Sarah · 14 February 2024

Agent replied · 13 June 2024

Dear Sarah Meaking Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Been in our rental property for 3 months now. Katie Fitzgerald was really professional and helpful with all our paperwork and our move-in process. Whenever there is a maintenance issue, their property managers will always response promptly. Pravin Matharu had an engineer came out to fix our water heater issue within hours of reporting, saved us having cold showers in this cold weather. Really happy with the service.

Jenny · 14 June 2023

Agent replied · 13 June 2024

Jenny Wong, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We're glad to hear Pravin delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind regards Property Management

5/5

Trustpilot

When I decided to sell my house and…

When I decided to sell my house and downsize I contacted Gibbs Gillespie at Gerrards Cross having been impressed by their flyer I’d received some months before. An appointment was made for Dominic Hanson to visit Croft House with a view to selling it.Dominic, who handled the sale of the house has been fantastic. His prior knowledge of the house with the building plans in place etc was impressive.Dominic was friendly, easy to talk to, professional, knowledgeable. He explained all the procedures very clearly. I trusted him from the start and was confident I was in good hands. Dominic always listened to my worries and concerns and gave me invaluable help and advice, treating me with the utmost respect.Dominic is a credit to your company. Although I obviously dealt mainly with Dominic I was also very impressed with the whole Gibbs Gillespie team at Gerrards Cross. Welcoming me when I visited the office, friendly and helpful. Elizabeth Fitch

Liz · 13 March 2022

Agent replied · 13 June 2024

Liz, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gibbs Gillespie Estate Agents Gerrards Cross!

5/5

Google

It has been 3 years since I was introduced to Gibbs Gillespie by a friend. Initially I dealt with Adam from Stanmore branch. He was excellent and gave gave me good guidance on my property. Most recently I have been dealing with Leanne and her colleagues with the extension of contracts. They have been most helpful and patient and I like their Customer care approach. I would highly recommend Gibbs Gillespie to anyone selling or renting their property.

Mina · 14 June 2022

Agent replied · 13 June 2024

Dear Mina, Thank you for your lovely feedback, we are delighted that you have been happy with our service. Kind regards Chloe

5/5

Trustpilot

Five-star for Leah!

Leah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!

Yiming · 16 October 2025

Agent replied · 24 December 2025

Dear Yiming We greatly appreciate your 5-star review and the time you took to share your experience with Leah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I had an amazing experience with Gibbs Gillespie. Extremely professional and diligent in the way they deal with customers. Priya Gomez was handling my account and she was there to hand hold and clear our doubts through out the process. If you are looking to rent, buy or list, I would highly recommend them.

Mithun · 14 April 2024

Agent replied · 13 June 2024

Dear Mithun Sneh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lettings Team at Gibbs Gillespie is exceptionally good, they possess excellent local market knowledge, Rohaan , Jessica, and Lewis offered complete professional service in renting out property, Zoe Lynch from Head office has provided excellent support towards ending of previous and commencement of new tenancy, their due diligence process is thorough and risks to landlord are minimized.

Arvin · 21 November 2025

Agent replied · 12 December 2025

Dear Arvin Kumar Sharma, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

This is only the 2nd ever review that I…

This is only the 2nd ever review that I have ever left, but Gibbs Gillespie are so deserving that I had to make the effort!I had been trying to sell my house in Rickmansworth on and off for the last five years or so, we would have it on with various local Estate Agents as well as Purple Bricks and for one reason or another it would not sell. So we ended up in a painful circle of attempting to sell it and then giving up and trying again with an alternative estate agent every year or so. It was a lovely house but there were things about it that some viewers saw as a negative and it put buyers off. Danny and Philip were especially excellent at turning those negatives into real positives and managed to get me an offer of the asking price within one week and my wife and I were over the moon.Danny and Philip did everything they said they would do and were so professional, Danny was especially helpful with the process after the offer had been accepted and acted as an excellent go between for us and the buyers, I felt i was in safe hands every step of the way.We are renting at the moment , but when the time comes to buy again we are hoping that the house we will want will be marketed by GG as I now have the confidence in them that the buying process will be as smooth as the selling.I have been meaning to pop in and say thanks personally but but being especially busy has got in the way.I will make an effort sometime between now and Xmas to pop in and say thanks to all of those that were so helpful throughout the process.Thanks again,Adam

Jack · 10 December 2021

Agent replied · 13 June 2024

Dear Jack,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

The review is for the Uxbridge branch

The review is for the Uxbridge branch. Horrible experience and will stay a mile away. My sister and my mom went to view a house for purchase. We then put an offer on the house (20k lower than the asking price which was reasonable given that it had one toilet/bathroom for three bedroom property). I then called to follow up our offer. Spoke to Josh who was rude and arrogant and quite frankly lacked telephone manner. I then called again to talk to the manager, Joe was polite and pleasant to speak to, he told me that he will look into my complaint and will come back to me. Two hours later we received an email rejecting our offer and in the email we were told they will be offering the property to somebody else. I'm not against the idea of offering the property to a higher bidder but there is no place for being completely rude and arrogant and belittling people. I was disgusted by Josh’s manners but worst Joe did not even have the decency to call me back. What a customer service, I would hate to be the client selling the property.

Abdi · 29 November 2021

Agent replied · 13 June 2024

Dear AbdiWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Google

Priya made the process as smooth and easy as possible, despite some minor hiccups. Priya was calm, professional, and was always willing to help in our journey as first time renters, so thank you to her and the team. I would recommend using Gibbs Gillespie if you are looking to rent or buy.

Neshwar · 14 April 2024

Agent replied · 13 June 2024

Dear Neshwar Khan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Trustpilot

Incredibly helpful

Had Nathaniel help me find a property who was most helpful offering nice alternatives and really accommodating to my moving situation, would definitely recommend

Orson · 3 August 2026

Agent replied · 24 September 2026

Thank you for your kind review, Orson. We’re delighted to hear that Nathaniel was so helpful in finding a property and took the time to suggest suitable alternatives around your moving situation. We really appreciate your recommendation and your feedback on the Gibbs Gillespie Gerrards Cross team. Best wishes, The Gibbs Gillespie Gerrards Cross Team

5/5

Google

I had my best experience during renting process. Gibbs is the best realestate had I ever seen. I must thank Miss. Jessica Strand for her helping hand. She explained us everything step by step and I appreciate her patience and helping sense.

Mohamadreza · 17 October 2024

Agent replied · 23 October 2024

Dear Mohamadreza, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Estate Agents Uxbridge! We hope to see you soon! Many thanks, Customer Care Team

5/5

Trustpilot

We had very good experience with Gibbs…

We had very good experience with Gibbs Gillespie. Jake Owens was very professional and helpful in arranging viewings for the houses. We did not receive this level of service and attention from any other state agents. Kasia Zelazko was also very nice and friendly in replying to our queries and coordinating. If you are looking for helpful, friendly and professional estate agents then look no further as Gibbs Gillespie's will look after you well.

Sandeep · 9 August 2022

Agent replied · 13 June 2024

Dear Sandeep,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Gibbs Gillespie is amazing. Every single person that we have dealt with from the start have been so professional, friendly and get the job done. Stacey who is our property manager is phenomenal. Goes above and beyond to answer queries, help with any works that need doing around the house and sharing information in a clear, timely manner. Thanks so much Stacey. We appreciate you!

Farah · 14 June 2023

Agent replied · 13 June 2024

Dear Farah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent customer service right from the outset. A very professional valuation with examples of similar properties in the area, to evidence the value of our house. Very good communication throughout. They showed potential customers around for us and made sure it was covid-safe. We had 10 viewings on the first weekend. The sales progressor was always on-hand for advice and helped push the sale through quickly. Always polite and friendly, all of the staff at the office were able to deal with any issues quickly and efficiently. I would recommend Gibbs Gillespie to anyone selling a house in the Hillingdon area. Thank you Tommy and Dareen.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 August 2021

Agent replied · 13 June 2024

Dear Paul Lamb, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have entered the market as a landlord for the first time. Liam Osborne at Gibbs Gillespie was very kind to explain all of the different avenues involved with renting a property. He was always very prompt and professional with his communication. There was a brief period of time I was nervous about being unable secure a tenant. Following Liam's advice I was able to secure some tenants. He was always able to offer advice when a viewing didn't end up in a tenancy. My property is finally on the market with Gibbs Gillespie. Looking forward to a successful time as a landlord through a reputable agent like Gibbs Gillespie. SaagarPositiveResponsiveness, Quality, Professionalism

Saagar · 25 August 2021

Agent replied · 13 June 2024

Dear Saagar Jagatia! Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Just to say thank you to Tommy Higgins and his team at Gibbs Gillespie in Uxbridge for recently selling my mother's property. They have been professional and most efficient throughout the entire process. There were various issues with the property when it was put up for sale, and others only coming to light during the selling process itself. However Tommy and his staff were always on hand and responsive to my questions. They were also straight forward, honest and helpful about the various issues and how best to overcome and resolve them. Overall the process of selling my mother's property was much less stressful than I thought is was going to be and completed over a quicker time span than I had anticipated too - thank you for that !! In my case I would have no problem in recommending Gibbs Gillespie for marketing and selling your property.PositiveResponsiveness, Quality, Professionalism

Lee · 25 August 2021

Agent replied · 13 June 2024

Dear Lee Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

We have rented from Gibbs Gillespie for a number of years and have had various levels of service ranging from very good to not so great. However, the present Property Management team is nothing but exceptional. I have had a number of issues over the past few months and they have been dealt with quickly and professionally, with excellent communication and follow ups to see if the work has been completed to our satisfaction. I would especially like to thank Chloe French who has dealt with our issues. She is friendly, diligent and very professional. Thank you Chloe, your help is much appreciated.PositiveResponsiveness, Professionalism

John · 25 August 2021

Agent replied · 13 June 2024

Dear, John Lee, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

1/5

Google

I dealt with Josh. A terrible experience. Forced and pressured selling. I withdrew from my purchase at a cost to me. Had I known I would not have spend over 2k. Terrible experience. Do not use this branch.

Peter · 27 November 2024

Agent replied · 11 December 2024

Dear Mr Chadwell. Thank you for your feedback. We’ve been unable to locate your details on our database, which prevents us from investigating the matter any further, nor do we have a Josh working in our Uxbridge Sales team. Would it be possible for you to please contact us at customercare@lrg.co.uk with your details, so we can look into this for you. Kind Regards, Customer Care

4/5

Trustpilot

Great support and clear communication throughout

I sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.

Jay · 28 January 2026

Agent replied · 2 June 2026

Dear Jay 3We greatly appreciate your 5-star review and the time you took to share your experience with Us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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