Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Trustpilot

The team for excellent service and successful outcomes

We cannot thank Leah Verasammy and her team, Rohan and Luke at Gibbs Gillespie, Ealing Broadway enough! Communication could not have been better, with Leah in particular. We were kept informed at every stage of our house sale, our many questions were answered promptly and informatively. Leah drove the sale forward proactively, very often working in her own time to ensure all parties were kept up to date. The team secured an inordinate amount of excellent offers on our house, in no small part due to Rohan and Luke’s enthusiasm and skillful management of vewings! We highly recommend Gibbs Gillespie, Ealing Broadway to anyone who wants excellent service and a successful outcome!

Campbell-Snelling · 10 January 2024

★★★★★ 1/5

Trustpilot

Repeated failures, ignored emails, unreturned calls, do yourself a favour and avoid. Using Gibbs Gillespie has been nothing but a disaster.

Jon · 12 June 2026

★★★★★ 1/5

Trustpilot

Unsupportive

I was renting a property for 3 years. The service received was horrendous. I had a leaking roof for 3 years. (I lived in a flat in the 4th floor) when it would rain there would be a constant leak from the spot light. Yet nothing more than an engineer coming to look at the light was done. Because of this dangerous risk I had removed the light bulb to stop a short circuit and potential being electrocuted. They tried to charge me to put the light bulb back in. They didn’t even want to rectify the issue for the next tenants. Be careful when leaving the property they are looking for any excuse to retain your deposit. I had the apartment professionally cleaned, however there was a bit of dirt on the counter in the bathroom after emptying the property and they were trying to charge me over £270 for this. They have been prolonging giving my deposit back. I received my deposit over 2 months after I moved out.

M · 22 October 2024

★★★★★ 5/5

Trustpilot

A Job Well Done

I just wanna say Thank You for a job well done and I wanna thank Joe Hill for dealing with my flat and giving me all the help that he could to sell my property. I wouldn't have done it without his help and I will definitely contact him again in the future. It was a pleasure doing business with Gibbs Gillespie. Well done guys👏🏼👏🏼👏🏼

Cez · 30 July 2022

★★★★★ 5/5

Trustpilot

Highly Recommended

pritesh was our agent and he was being very helpful and supportive throughout .. overall experience was so smooth

Danish · 30 June 2026

★★★★★ 5/5

Google

Excellent service from start to finish . My property was involved in a dispute with tenant not paying the rent and cleaning charges ! Nancy was involved in arbitration and for me it was a smooth completely hands free experience! I would recommend Gibbs anytime ! I have been using their services for years .!

Dr · 14 June 2023

★★★★★ 5/5

Google

10/10 for the customer service for this estate agents. They are so efficient and understanding. Everything has been beyond smooth and I would highly recommend this agents if you are planning to buy/rent in the Uxbridge area. Also the lovely photographer Gabriel was so helpful. Katie Fitzgerald has been amazing also. Delighted with the service.

Natasha · 14 June 2023

★★★★★ 5/5

Google

Rohaan and the Gibbs Gilespie team were excellent in helping to turnaround my apartment to rent. Promp advertising, viewing, and a tenant within a week. Absolutely excellent job, including obtaining all the relevant certificates to make my apartment let ready. Thank you Rohaan and the team.

Femi · 15 January 2024

★★★★★ 5/5

Trustpilot

Really helpful & professional service

Once our purchase offer was accepted and Danielle was appointed as our point of contact, she was so instrumental in ensuring the sale went through. She always kept us updated, responded to all calls and requests, and kept in constant contact with both sides solicitors to help whenever we experienced issues that needed resolving. The purchase was not made easy by the sellers solicitor who was really slow, but throughout Danielle helped wherever she could to speed matters up and ensure we reach a successful sale. I was really impressed with the whole experience of our purchase and would have no hesitation n recommending Gibbs Gillespie.

Paul · 25 November 2023

★★★★★ 4/5

Trustpilot

The agency is forcing the NDO option…

The agency is selling the NDO option to landords and forcing tenants to accept it. It means that you are covering an expense that should be covered by the landlord . If you are paying a deposit you get the depostit back at the end of the tenancy. This does not happen with NDO option. You have thrown away about £1500 over a two year rental agreement.Its deceptive and unethical way of operating. Update. I have spoken to the agency and it appears that the landlord misunderstood the options. Happy with agencys response and their dealing with the issue. (My problem is the concept of the NDO option)

Amelia · 23 September 2024

★★★★★ 5/5

Google

I want to thank everyone at gibbs gillespie for their amazing service. Sepcials thanks to Harry Thornhill for being so great. Very efficent, friendly and great communication and answered all questions regarding the property. As our first time moving houses made a stressful moment enjoable and smooth. Thank you Harry and everyoje @Gibbs gillespie

Subagini · 14 June 2023

★★★★★ 5/5

Google

Updated review: It's my third year dealing with Gibbs Gillespie with Leanne as tenancy renewals manager. Leanne is super helpful and overall experience is as seamless as it can get. Very happy with service and cooperation. You don't have to send them a chaser on any request or e-mail. Very proactive and professional team.

Umair · 14 June 2023

★★★★★ 5/5

Google

Great service received from Gibbs Gillespie property management. Chloe French is always helpful, follows up on any problems reported and gets things sorted quickly. Despite a particularly difficult landlord, Chloe got our new fridge freezer delivered and fitted quicker than expected after our old one broke. This was particularly helpful in this warm weather!

Louise · 14 June 2023

★★★★★ 5/5

Google

Nancy Welter of the Property Management Team Gibbs Gillespie Uxbridge office provided an extremely helpful communication conduit between Tenant/Landlord co-ordinating in connection 2 no. kitchen appliance replacements additionally rectification/upgrade of 2 no plumbing issues and mechanical & electrical. efficiently coordinating throughout over a 5/6-week period. Thank you Nancy & to the Landlady much appreciated.

David · 14 June 2023

★★★★★ 5/5

Google

Just want to thank Katie Moore for helping me secure a new home for my relatives who just relocated from London. She was very helpful and easy to get hold off and I can't thank her enough! Would definitely recommend speaking to her when trying to find a rental property with Gibbs and Gillespie.

Shervin · 14 June 2023

★★★★★ 5/5

Google

I recently moved into a property and there was an issue with the taps in the bathroom. Chloe was the property manager and was very helpful. She explained the online process of reporting maintenance requirements which I did. Within hours it was forwarded to the maintenance team and booked in for repair. Days later it was sorted. Very responsive and helpful. Thank you Chloe.

Ali · 14 June 2022

★★★★★ 5/5

Google

I don't normally leave reviews but I simply had to give my testimonial as I have just sold and purchased through Gibbs Gillespie and their service is impeccable! After a poor service with another local agent, I sold our house within a few weeks with Gibbs Gillespie who were then pro-active in finding us a dream home that met our very specific requirements. Tim Buckley dealt with me directly through phone calls and emails and was happy for me to bombard him throughout the process to ensure everything was on track. When there were delays, Tim actually communicated with all relevant parties on my behalf to help with the process and to keep me up to date. I thoroughly recommend Gibbs Gillespie, whose customer focused approach and relentless drive will ease your stress. The friendly communication and readiness to offer personal one to one advice and support has made the whole process a lot easier. Thank you Tim - my lucky charm!

Emma · 15 June 2016

★★★★★ 5/5

Google

The staff at Gibbs Gillespie are brilliant in carrying out the work in finding you your dream property from start to finish. Move Manager Dareen was professional and friendly and made our completion smooth as possible. Joe branch Manager was excellent his help and advise was much appreciated and help us get our dream home. Would recommend Gibbs Gillespie to anyone looking to find a property.PositiveResponsiveness, Quality, Professionalism, Value

Christina · 25 August 2021

★★★★★ 5/5

Google

Really good service, it was a really long process to try and find a place that met all of my standards, and the service I got throughout the process from Harry Thornhill was unbelievably good! He was so supportive and did more than needed the entire time! Could not recommend Harry enough!

Yaara · 19 July 2023

★★★★★ 5/5

Trustpilot

Cannot fault a thing

Thank you SO much to Lucy and Danielle for all of your help from start to finish! Your communication / responses and updates were professional, timely and really helpful in progressing my purchase. Danielle also helped me secure and arrange a survey on my behalf too which was convenient and smooth. Towards the end especially, I appreciated Lucy doing all that she could, to push for and ensure I met my deadline before my mortgage expired! It helped relieve some stress :). Thank you both again :).

Simran · 23 October 2023

★★★★★ 5/5

Trustpilot

I have used Gibbs Gillespie as my full…

I have used Gibbs Gillespie as my full service Managing Agent for several years now. We recently transferred from the Uxbridge Office to Jo Brooker in the Camberley Office. The transition was smooth and simple and Jo has done a great job in coordinating contractors and keeping us and our tenants informed.

Jane · 2 June 2026

★★★★★ 5/5

Google

My partner and I recently had a pleasure of dealing with Mr. Harry Thornhill from Gibbs Gillespie. Everything was done promptly and smoothly. The whole moving process felt like a walk in the park. We are very happy and would highly recommend the agency and Mr. Harry himself!

Wioleta · 17 October 2023

★★★★★ 1/5

Google

Basically Gibbs Gillespie with the landlord non fault evicted me by putting up the rent so much I had to leave ...that's when I realised how little they care useless at finding me another property ...so I find one myself with another agent moved out on deadline date without even being met to hand over the keys ...had to fight to get my deposit back which was again mismanaged and I had to do virtually all the chasing up I got it 4 months later .please be aware if Gibbs Gillespie are not making any money out of you you wont get any help they nearly made me homeless and it was all down to greed and profit you really need to think you're messing with people's lives. Shame on you all and be aware of that independent deposit scheme TDS they offer you because at the end they keep your deposit and you have to prove you had the place cleaned even though you used one of Gibbs Gillespie s approved cleaning firms four months later it took to get my deposit ...don't reply gibbs ive heard enough of your scripted corporate repLIES to last a lifetime .... Pity I coudnt put no stars

Ian · 21 August 2024

★★★★★ 5/5

Google

Since we moved into our flat, it has been managed by Divina cole of Gibbs Gillespie who has been excellent. She has been very prompt in sorting out any issues with the flat and ensuring that we having a good experience in the property. Thank you Divina for being prompt and efficient!

Lilian · 14 June 2023