Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Trustpilot

Outstanding service from Chantelle Taylor from Gibbs & Gillespie in Rickmansworth

I’ve used Gibbs & Gillespie in Rickmansworth for the last 3 years as a tenant and they’ve always been really accommodating with any requests I’ve had. I was particularly impressed with Senior Lettings Consultant Chantelle Taylor as she’s been on the ball in all my interactions with her. She did not just found a new tenant within a couple of days but also managed to support me as a moving tenant around selling my new furniture to the new teants and organising everything so that my checkout was as smooth as possible! Moving out of the country for work I couldn’t have asked for a better person to handle such a stressful move. I wouldn’t hesitate to recommend her and Gibbs & Gillespie in general to any landlord/tenant out there.

Luis · 23 February 2020

★★★★★ 5/5

Google

Kelly Luper was very helpful in resolving our boiler issues. So grateful for her help and kindness to ensure the matter was resolved quickly.Thank you Gibbs for your property management services.

Digna · 14 June 2020

★★★★★ 5/5

Google

This review follows my purchase review through Gibbs Gillespie almost 2 years go. We moved out due to job reasons and had to let our property and we knew we would definitely be in safe hands through Gibbs Gillespie. They have taken care of our property so professionally from finding a right tenant and assisting where possible throughout the tenancy term. Particular mention to Ricky Dowsett who has been extremely professional in getting the right rental value for the property followed by Lewis Bolton and all Uxbridge lettings team, they have never let us down. Thanks guys, definitely a 5 star service. My initial purchase review: "I recently brought a property in Hillingdon area advertised through Gibbs Gillespie. I should say the buying experience through Gibbs Gillespie was hassle free and they very professionally managed the whole process. In particular I found them very trustworthy and the team were very transparent in sharing the information from other parties which significantly lacks in the property market in today's world. They are also keen listeners and any issues/concerns brought to their notice during the process were very professionally managed and resolved. Thanks to the whole team in Uxbridge office for their great service".

Varun · 11 January 2020

★★★★★ 4/5

Google

Appreciative of a very professional service received by Chloe in Management. Excellent communication resulting in being kept informed at all stages. High level of customer care.

Barry · 14 June 2023

★★★★★ 5/5

Trustpilot

Great customer service.

Ali · 28 September 2024

★★★★★ 5/5

Google

We recently bought a house in Uxbridge from Gibbs Gillespie and were very impressed with the service. From the first viewing with Dan, it was clear that the agents were very professional and willing to help without being pushy or demanding. Once the purchase was agreed, Sophie led the way with chasing solicitors and kept completely on top of the sale. The communication and advice from the branch was excellent throughout. Very friendly and helpful service. Thank you!

Jasmine · 14 June 2020

★★★★★ 5/5

Trustpilot

I’d give them 6 stars if I could!

If I could give these guys 6 stars I would! The team at the Stanmore branch have been outstanding. This sale of my mother’s house had some potentially tricky aspects to it but Philip Twallin approached the project with tremendous energy and enthusiasm. He made a stressful situation almost fun! Don’t be fooled, this guy really knows his stuff. He shared his knowledge and experience to help us make our own informed choices. I always felt he and his team had our best interests at heart. I went for a bold strategy and within 2 hours of instructing, GG had a big queue of people ready to view! Within 5 days of putting the house on the market we had half a dozen credible offers on the table. Our file was then admirably managed by James Sweet, who also supported us through the remaining process with great communication. If only my solicitors had been as efficient, we could have got the deal wrapped up within the month! Big thanks to the whole team, including Paula and Grant who I spoke with on occasion. If you’re selling a house don’t even hesitate to engage this agency.

Andrea · 20 July 2019

★★★★★ 5/5

Trustpilot

Gibbs Gillespie - Ruislip

We have had a challenging sale and purchase over the past year, but through every stage we have been fully informed, advised and supported by Gibbs Gillespie in Ruislip, especially by Sam Robbins - branch manager. If it hadn’t been for the commitment, professionalism and desire to both understand and meet our needs during this unprecedented time, I do not believe we would have got to the finish line. A huge thanks to you all!!

Consumer · 23 February 2021

★★★★★ 5/5

Google

Kirsty H. is our property manager and she’s had to deal with many issues we’ve had lately, however she’s been amazing and very helpful, understanding.

Petra · 14 June 2023

★★★★★ 1/5

Trustpilot

They are racist

They (Watford/Rickmansworth branch) are racist, cheaters, and totally unprofessional. were extremely rude in showing properties and try everything to delay a deal in order to hoard it to cash buyers. Don't use them and be cautious when dealing, if you have to.

Mr · 7 May 2021

★★★★★ 1/5

Trustpilot

Over Priced and Very Hands Off

Their costs are much higher than most estate agents so I would have expected a superior service. But there is no communication - they don’t respond to emails or deal with any problems that arise. They just keep taking their 13 percent. Do not entrust your property to this company - you can find better and cheaper.

Sarah · 9 June 2023

★★★★★ 5/5

Google

Have been with Gibbs Gillespie property lettings for a few years. Always found them to be very responsive and professional. Divina Cole and her colleagues are involved in the property management and doing an excellent job, happy to recommend.PositiveResponsiveness, Professionalism

R · 25 August 2021

★★★★★ 5/5

Google

Very happy dealing with Jake Owen. He is knowledgeable, friendly, always in touch and very professional. He is always happy to help and listens to what us buyers are actually looking for, which allows him to bring us something that suits.

Nav · 14 June 2021

★★★★★ 2/5

Trustpilot

Gibbs Gillespie scrape in with 2…

Gibbs Gillespie scrape in with 2 stars... simply because their responsiveness and help pre-letting the property to myself was sufficiently professional and painless... However.The inventory company they used was shoddy and didnt pick up the basics (they dont care as 'you' will pay at the end if you dont spot the obvious. Gibbs said a deposit had been 'actioned' when it hadn't, they held on to nearly £2000 for a further 5 days before releasing it.They really didnt care about the ridiculous estimate to fix what were fabricated faults. After negotiting down from £125 to £70 I just gave up. This £70 was for basically wiping down some kitchen cabinets! I am a landlord myself, so I understand how poor tenants can be, but a tenant that leaves a property in a much better state than when he moved in (the previous tenant was probably charged too) - is unforgivable.I realise that they are acting on behalf of the landlord, but being the managing agent, it is their responsibility to tell the landlord to get real.

Nigel · 6 February 2019

★★★★★ 5/5

Google

Been letting my flat through GG for the past 4 years and had nothing but excellent service and a pain free ride. They keep me well informed with any legal and contractual requirements and can provide access to professional contractors if needed, provide timely invoices and provide a smooth renewal process. My current contacts are Lewis Bolton and Raquel Colombelli who are polite and friendly and very efficient. Thank you.PositiveResponsiveness, Quality, Professionalism

Thomas · 14 June 2021

★★★★★ 5/5

Google

I have been using Gibbs for almost 8 years and their service is always OUTSTANDING. Great team work have lead them to the top. “Vanessa Pare” the property manager is always there when I need her, I must tell she is very professional and kind! Thank you again for being so active. Thank you again team Gibbs, you guys are the best! Looking forward to be with you guys in the coming years. Good luck Mohammad

Hashim · 14 June 2020

★★★★★ 5/5

Trustpilot

Great estate agents

Great estate agents, they seem to really care. The young man, that showed us the properties was helpful, friendly and passionate. Thank you Jack Ditch.

Shelina · 25 March 2021

★★★★★ 1/5

Trustpilot

Gerrards Cross Branch

This company promised me the earth the moon and the stars as well as indicating they would leave no stone unturned to find me a tenant. I had to do my own viewings, was fed unsuitable potential tenants, had next to nil contact from them to discuss how best to market my property. Overall they were unhelpful and the icing on the cake was when I sacked this useless and horrendous set up, the lettings manager had the nerve to say to me that I was too far out for them right from the beginning. Avoid at all costs.

JOHN · 16 July 2018

★★★★★ 5/5

Google

Had a couple of viewings booked into with Daniel Camplin @ Gibbs Gillespie. He was very professional, took me through all the properties and was able to answer all the questioned I asked him about the properties. He had done his homework before he took me around. Very cheerful and friendly salesperson, he doesn't pressure you to buy. I gave him my requirements he was able to deliver. I would recommend him to others especially if you looking for a property in the area and Gibbs have this property.

Ming · 15 June 2018

★★★★★ 5/5

Google

I have been in contact with a number of estate agents and I have to say Tim at Gibbs Gillespie is by far the best I have dealt with - his service and attitude was incredible - our sale went on for months and was not straight forward but Tim always kept me informed and never made me feel as though I was bothering him when I called for an update. He managed the process superbly and I have no hesitation in recommending him.

Tanya · 15 June 2018

★★★★★ 1/5

Trustpilot

Avoid this joke of a company !!!

We used josh from the Rickmansworth office, he told us a load of lies to get us to sign up and overvalued the property He also said there was no tie in and we could leave after 7 weeks which we now realise was another lie I guess he has no idea on selling as we haven’t received a single offer !!After the 20 week period we will find an agent that is professional and able to sell properties Avoid Gibbs at all costs if you have any sense just read all the other reviews ( I wish I had !!)

Andy · 12 February 2018

★★★★★ 5/5

Trustpilot

Outstanding selling through Stephen he…

Outstanding selling through Stephen he was very proactive, professional and responded to me at all times. He kept a very cool head. I am very grateful to you for getting the sale over the line.

Rosni · 4 March 2022

★★★★★ 5/5

Google

Harry Thornhill helped us letting one of the property at Uxbridge. Great support from him & smooth experience.

Kajal · 17 October 2023

★★★★★ 2/5

Trustpilot

If you are satisfied by sales patter

If you are satisfied by sales patter, glossy brochures & flashy branch ofices then you are in the right place.However if you want an accurate & realistic valuation (not a fairy story one that is solely to get you under contract) & thereafter a planned sales strategy then you may be disappointed.My experience of a recent sale (or non-sale really) proved almost every stereotype. Wildly inaccurate valuation in order to influence instruction & suggesting poor knowledge of local market. Launched without further consultation on either price or target demographic. Thereafter a steady stream of unsuitable viewings, no shows & wasted weekends.It appears that simply publishing the details to the well known property portals & waiting for the phone to ring is the limit to sales skills. The ‘database of buyers’ yielded nothing & I would expect more from a ‘leading agent’Far from reasonable communication, poor quality viewings & no cohesive sales strategy other than suggesting regular reductions or to reconsider speculative offers. Any sale is better than no sale, seemingly the thinking behind this. Really?Fortunately we weren’t in a chain & in no urgent rush so simply saw out the prohibitive 20 week contract (check the smallprint!) & will move to a more pro-active agent on a shorter tie in.Without the sharp suits, glossy booklets & slick presentations it is just the same as any other agency relying on Rightmove & Zoopla to make the phone ring.If you want a sale in good time & at the right price though you will be better off somewhere that the sales staff are a little hungrier to work with you.

DBseven · 7 December 2017