Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn short words I would like to say that Daniel Camplin from Gibbs Gillespie is the best Estate Agent I have ever met. He is methodical in his approach and has always displayed honesty and integrity whilst he been dealing with us.
Romek · 15 June 2017
Agent replied · 13 June 2024
Dear Romek - Thank you for your review and for choosing Gibbs Gillespie. We are delighted to hear that you were happy with the service you received from our Uxbridge sales team and appreciate you sharing your experience. Kind regards, Paul Gillespie
★★★★★ 5/5
TrustpilotHighly recommend Gibbs Gillespie
We have used Gibbs Gillespie for over 15 years. To sell properties but more recently to let our property and they have always delivered. The team are reliable, communicate consistently and very approachable. Victoria and Kelly in the Lettings office have always gone above and beyond to ensure our needs are met. Highly recommend Gibbs Gillespie.
Kajal · 16 September 2022
★★★★★ 5/5
TrustpilotGood reasons to choose Gibbs Gillespie
A great team who work in synergy with each other, excellent communication policy of keeping you informed at all times and operate at a consistent professional level.
Steve · 5 May 2022
Agent replied · 13 June 2024
Dear Steve,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotHarry Rai was an excellent professional…
Harry Rai was an excellent professional when showing me around Bourne Park on two occasions recently. Was informative and honest.
Maharshi · 10 July 2020
★★★★★ 5/5
TrustpilotI am very grateful to the whole team…
I am very grateful to the whole team for their help, patience and understanding at all stages of our work. Thank you very much.
Olga · 19 August 2022
Agent replied · 13 June 2024
Dear Olga,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHarry Rai- Great professional
My boyfriend and I just started our search for a house, and we were fortunate to meet Harry Rai. Harry has shown us a couple of apartments in Uxbridge an area we were not familiar with. During the viewing, he was very insightful and shown a great amount of knowledge about the flats and the area. We wish all our viewings were with someone like Harry.
Ana · 14 December 2020
★★★★★ 5/5
GoogleTilly and all the staff at Gibbs Gillespie have been fantastic. Very unlike a lot of estate agents I’ve dealt with in the past, these guys are genuine and have been brilliant every step of the way. They’ve been honest, quick at responding, friendly (but not in that overly friendly manner that some agents can have) and always always a pleasure to speak to. Thanks guys - for everything :)
Chetana · 15 June 2019
★★★★★ 5/5
GoogleReally pleased with Holly Robertson and Kirandeep Birk's help with managing our let property. Very professional, responsive and friendly service. Many thanks. Kind regards. Mahesh
Meowcat · 14 June 2022
Agent replied · 13 June 2024
Griffith:, we're happy you found our staff to be so supportive during your experience here at Gibbs Gillespie Thank you again for the great review! Kind regards Gibbs Gillespie Property Management
★★★★★ 1/5
TrustpilotI am appalled by the unprofessional
I am appalled by the unprofessional, terrible and rude service which was provided by this company over the years. They do not know how to respect tenants in any way. Their customers are nothing for them and they have very little professionalism and respect for these within their office. Avoid at all costs if you want to keep your sanity!
Susanna · 17 December 2021
★★★★★ 2/5
TrustpilotToo expensive
Too expensive. No involvement of the landlord They told me no one can rent my flat except them Once I ended the contract with them The rent is higher after I left them I would not recommend using them again as a landlord.
Wael · 5 September 2023
★★★★★ 1/5
GoogleUnprofessional. Promise a call back but never do, waited weeks.
John · 6 April 2025
★★★★★ 5/5
TrustpilotJordan from Gibbs Gillespie gave us the…
Jordan from Gibbs Gillespie gave us the confidence we had chosen the right Estate Agents to handle our sale from beginning to end.
Terry · 4 August 2022
Agent replied · 13 June 2024
Dear Terry Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotSimply Rubbish
Rubbish agents.. if you want to combine the definitions of: lack of ethics, lack of customer service, and unpredictable dishonest untrustworthy and employees, you will come up with Gibbs Gillespie literally.
Zaid · 13 May 2021
Agent replied · 13 June 2024
Dear Zaid,We are sorry to learn of your comments and we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate your claim further and put things right. Please contact our customer service team immediately at customerservice@gibbs-gillespie.co.uk so that we can resolve this issue. We look forward to hearing from you.Kind regards,The Gibbs Gillespie Team
★★★★★ 5/5
TrustpilotPriceless Service At Gibbs Gillespie
As always, Sam gives clear, thoughtful and valuable advice about all the options which we have. Selling and buying homes are the biggest decisions and investment most of us make and knowing that Sam has our best interests at heart is priceless.
Gilly · 27 September 2023
★★★★★ 5/5
GoogleOld-school trustworthy mid sized estate agents. As former Tennant and current landlord, GG have been super helpful, responsive and good value for money. They manage our flat almost without us lifting a finger, which suits us perfectly. Unlike the cheaper big players on the market I feel I can trust them and know my flat is in safe hands.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 14 June 2021
★★★★★ 5/5
GoogleI would like to say that I found the sales director Tim Buckley extremely helpful. He was very friendly and helpful at all times. He always kept me up to date on what was happening and also the other members of staff I encountered were very good as well.
If anyone were to ask me to recommend a firm of estate agents then I would gladly recommend Gibbs Gillespie.
A McGill
Anthony · 15 June 2017
★★★★★ 5/5
GoogleFrom visiting the property they were very professional, listened to me and were punctual. When selling I was told of viewings and given feedback, they found a buyer very quickly, they worked with me to ensure we secured the sale.
I was kept up to date from Gibbs Gillespie on the sale of the property, I felt i never had to chase.
Would highly recommend.
Liz · 25 August 2020
★★★★★ 1/5
Trustpilotunresponsive and rude
Completely unresponsive and unhelpful. The representative I spoke with on the phone multiple times was incredibly rude. Do not recommend.
Sofia · 14 October 2022
Agent replied · 13 June 2024
Dear Sofia M.,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 1/5
TrustpilotAwful service
Awful service, do not use the Ruislip Branch!!! Staff are rude, arrogant and feel they can underprice your property by a ridiculous amount. What makes me laugh is that they are advertising properties WAY beyond their actual price. I guess they just want quick commission. I would NOT recommened - their agents are also useless, unknowledgable and have no idea about the properties visited to view.
Anon · 11 February 2020
★★★★★ 5/5
TrustpilotProfessional, Informed and friendly
We had 3 Estate Agents view and value our property. Lucy from Gibbs Gillespie was by far the most professional, informed and friendly.
Peter · 11 May 2022
Agent replied · 13 June 2024
Dear Peter,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotBrilliant
Brilliant, friendly, professional service throughout the whole process. George & the team were there to make the whole process as smooth as possible
Tina · 1 May 2022
Agent replied · 13 June 2024
Dear Tina, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotHad about 25 viewings & obtained offer…
Had about 25 viewings & obtained offer above asking price. The branch kept chasing to ensure exchange took place.Great service all round
Alexander · 10 June 2022
Agent replied · 13 June 2024
Hello Alexander Guberman, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 5/5
TrustpilotHighly recommend the Rickmansworth Branch
I’m very pleased I chose Gibbs to sell my property. I highly recommend the Rickmansworth branch. I was regularly updated with updates on the progress and they went above and beyond to help me. Thank you.
Vanessa · 13 December 2023
★★★★★ 1/5
TrustpilotDear Mr Paul from Pinner Branch hoping…
Dear Mr Paul from Pinner Branch hoping to speak with you as nobody seems interested from your branch to get back to me in spite of every staff knowing about my greviences Regards Agnelo
Agnelo · 26 June 2019
Agent replied · 13 June 2024
Dear Agnelo,Thank you for your feedback. Please email your complaint to customerservices@gibbs-gillespie.co.uk to enable me to look into this further. Which office have you been dealing with? What does your complaint relate to? Who have you been speaking to about this matter?Once we have the above information we will be able to revert back to you.Kind regards,Paul Gillespie
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