5/5
TrustpilotDanny Caulfield was professional and…
Danny Caulfield was professional and impressive throughout the selling process.
Trusted Agent profile · Uxbridge
Gibbs Gillespie Uxbridge reviews
★★★★★
1,059 reviews across 2 platforms
268 High Street, Uxbridge, UB8 1LQ
Gibbs Gillespie's office in Uxbridge, at 268 High Street, is rated 4.3 out of 5 across 1,059 reviews on two platforms, including 587 Google reviews rated 4.6.
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Reviews
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGibbs Gillespie have taken care of our rental property for a number of years now, most of the time there are no problems at all and when something happens/ problems arise - the Gibb rental team are quick to let us know and come up with a solution at a reasonable price. They are most thorough, helpful and clearly have the interest of all parties in mind - Lucy Kelly has taken care of us for several years and she is extremely reliable and very helpful - a true asset to the company, thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe best letting agency I've been with! Tilly, who has looked after us throughout the whole process, has been wonderful. The replies are super fast, they're so reliable and friendly. Couldn't recommend Tilly and Gibbs Gillespie enough!
5/5
TrustpilotMatthew was extremely professional and…
Matthew was extremely professional and knowledgeable in explaining the required stages and giving valuable advice.
1/5
TrustpilotDo not ever use this estate agent to…
Do not ever use this estate agent to let your property. They have different departments dealing with each aspect of your tenancy which means no one person knows anything about who is renting your house or any problems you may have as a landlord. They put in tenants that trashed my house requiring upwards of £5, 000 damage and simply did nothing to help. Now they have taken the same tenants and put them in another property . God help that landlord
5/5
GoogleChloe and Gibbs are helpful and clear in their communications. They are quick to find solutions with resolving any maintenance issues with our rental property. Thanks for helping us run things smoothly!
Agent replied · 13 June 2024
Giles Angel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie and with Chloe. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Property Management
5/5
TrustpilotMatt was excellent and professional
Matt was excellent and professional. His action were fast and his comments were valuable.
5/5
TrustpilotThe agents were always in touch
The agents were always in touch, helpful and supportive throughout the process.
Agent replied · 24 August 2024
Dear ElizabethCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotExceeded my expectations - Not Once but TWICE
I am very happy to recommend the staff at Gibbs Gillespie, Stanmore. I have nothing but praise for James Sweet and Paula who worked so hard on our behalf to see through the sale to completion. James "sold" my Mother-in-law's maisonette five times before the sale went through. He never gave up and although the sale fell through a number of times eventually he found a purchaser who exchanged and completed. When it came to selling my own house, I had no hesitation in giving Gibbs Gillespie the opportunity to find a buyer. They were very professional, making appointments, bringing round prospective clients and agreeing a sale. Very many thanks. A satisfied customer.
5/5
GoogleI have been using the Services of Gibbs Gillespie for the past 6 years as a Landlord and have found them very professional and helpful . Excellent services provided by Raquel at Gibbs Gillespie Uxbridge, very helpful and good to see an agency who cares for their landlords.
Agent replied · 13 June 2024
Dear Joshi Ashvin, Thank you for the great review of our Gibbs Gillespie Estate Agents Uxbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleWe have been with Gibbs Gillespie for number of years and the management overall service was satisfactory and we were thinking of switching to a another agent however since the arrival of new property manager - Vanessa Pare, she has been fantastic with communication, comes across very organised and pleasant. Her predecessor did not seem to have a good understanding of the tenant / landlord issue however since Vanessa came on board, the customer service has met above my expectationPositiveResponsiveness, Professionalism
5/5
GoogleVery happy with the service we have received from Gibbs Gillespie Uxbridge. First booking house viewing appointment with Dan. He arranged it- thank you for your quick actions. Second house viewing, Joe Hill showed us the house & later dealt with house matters- thank you for your excellent service. George on the phone when I called throughout the process- always friendly and ready to help. Most important- Sophie Enever-Williams! She has been spot on throughout the house buying process- always keeping clients updated so that everything happens smoothly. She’s excellent! Dareen- thank you for arranging the key pick up and for Dan who passed us the key. All of you have made our experience with Gibbs Gillespie Uxbridge a very good one. The professionalism and service is the best we’ve experienced. Highly recommend.
1/5
GoogleI'll change my review once I actually receive some assistance. For the past 2 years, I've been waiting to hear back from them for a dog-friendly x3 bedroom property.
Agent replied · 13 June 2024
Dear Charlie Karabulut, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleGreat experience with Georgia Smith in the Tenancy Renewals Team. Always communicates well and keeps me fully up to date on the options that are available to me and the business.
Agent replied · 13 June 2024
Dear Sarah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHazel Akhazemea absolutely SMASHED it. Provided a great, professional and speedy service. She was a great help in helping us find our new home. We are now all moved in and VERY grateful for her help. Hazel we TOTALLY appreciate you!
Agent replied · 13 June 2024
Dear Ademola Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team
5/5
TrustpilotVery professional team
Anytime we call with a query staff is always very professional and polite. If they promised to call back they will. Person who evaluated our property knows the market very well. He was very calm , let us choose what we want, didn’t push like other agents do. The job was done very quickly.
5/5
TrustpilotExcellent, focused team
They did exactly what they said they would; sold my house for a good price and quickly. Great communications from all staff members. Everyone was very focused on the job in hand and got it done. Excellent job.
Agent replied · 13 June 2024
Dear Anne, we really appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during the sale of your house. If you have further needs or questions, please reach out!Best wished,Gibbs Gillespie Ruislip Manor
5/5
GoogleHave had a fantastic experience with Gibbs Gillespie. Would especially like to mention Kelly Luper who has been really professional in handling any issues we have faced in our apartment and been super responsive in ensuring the issues are resolved to satisfaction and quickly.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Rohit Gupta, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
4/5
GoogleA very professional and reliable company to deal with.. Suhur especially is very kind and really helpful
4/5
TrustpilotBrilliant team who are very attentive…
Brilliant team who are very attentive and transparent. Really feel like we’re being delivered a service that puts our needs first. Simeon especially has been amazing and look forward to working with him further.
4/5
TrustpilotGG Ruislip
Sam Robbins (the branch manager of 172 Ruislip High Street) and his team were excellent on the whole who provided a great service. They took into account my situation, achieved the sale and when things were getting protracted they manager was able to step in and accelerate the process. I have dealt with quite a few estate agents and I wouldn’t recommend many but this branch despite some issues were able to work with me to achieve an exchange.
4/5
GoogleMy experience with Gibbs Gillespie has been mostly positive since they started managing my property in 2020. More latterly, I have been very impressed with Nicole, Property Manager in Uxbridge.
Agent replied · 13 June 2024
Philippe Rondepierre, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind regards Property Management
1/5
TrustpilotWORST COMPANY EVER
WORST COMPANY EVERThey do not listen to your requests, door has been broken for 1 year there are birds that poo all over the balcony and they did not warn us about it . rooms are nice and they have good houses but estate agent is very inconsiderate to customers .
Agent replied · 13 June 2024
Dear Hae,We are sorry to hear that you aren't happy with our service. Please confirm which office you have been dealing with and I will arrange for a member of the team to contact you.Kind regards,Jo
5/5
GoogleThe team at Gibbs Gillespie are always very help and quick to respond to my queries. It really helps having a dedicated person that I deal with each time, so they immediately know my and my property's history every time I call or email.PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Dear, Replica Solutions, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
