Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Google

Gibbs Gillespie have been managing a property for me for a few years and they have done an excellent job. Divina has been great in ensuring that any maintenance issues were resolved quickly and with no fuss.

Alasdair · 14 June 2022

★★★★★ 5/5

Trustpilot

The service we received from Oliver…

The service we received from Oliver Squires, Director of Ruislip Manor branch, on the sale of our family home on behalf my father, was simply outstanding. The professionalism he showed, throughout what became quite an emotionally difficult process, is to be commended. Due to the sensitive nature of the sale it was imperative that the right buyer was found with the minimum of advertising and fuss. He used his local knowledge of purchasers and investors to find us the right buyer and always put our needs as clients first. I was kept informed at every stage of the process and communication was excellent. If Oliver Squires is representative of all Gibbs Gillespie agents then they truly deserve 5 stars! Thank you

Julie · 6 November 2019

★★★★★ 5/5

Trustpilot

I have just successfully exchanged…

I have just successfully exchanged contracts and would like to wholeheartedly thank the team particularly Dominic and Judith who have been a great support as this was a very difficult sale . I would happily recommend Gibbs Gillespie to anyone thinking of moving home. Once again thank you. Zoe

Zoe · 15 May 2019

★★★★★ 5/5

Trustpilot

I am full of praise for Robert White in…

I am full of praise for Robert White in the Amersham office. I believe that his marketing strategy worked perfectly and attracted 2 prospective buyers quickly, which I am sure was helped by his friendly manner. He worked hard to keep us informed along the way, and we appreciated that sometimes this was difficult when other parties weren’t sharing information as much as we would have liked. He always remained confident and kept a cool head. Amersham is a new office, and based on our awful experiences with Chesham agents in the past there really was a need for a fresh approach in the area.

Sally · 27 October 2019

★★★★★ 1/5

Google

What a let down... We moved into our property which we have now moved out off. When we moved in cupboards and cooker was in terrible condition and all had to be deep cleaned at my own personal expense. Now I have vacated the property nearly a month later I am still waiting for my deposit back. Flat was deep cleaned personally and professionally in line with tenancy agreement. To then recieve an email charging £5 for compensation for a light bulb not being fitted although I left at least 20 light bulbs in a box. It seems that Gibbs are nice when they want to sell you something, but like all little rascals when you want your money back or move out they make life as difficult as possible. See attached pictures showing how much they want to charge me for them paying to clean my property even after I had told them that I had paid for the property to be professionally cleaned. These guys will be nice to start with but are little snakes when it comes to deposits and any maintenance issues that arise.

Jason · 15 June 2019

★★★★★ 5/5

Trustpilot

Aqib in the Stanmore office was…professional and supportive from start to finish.Thank you for making the sale go through smoothly.

Aqib in the Stanmore office was professional and supportive from start to finish.

Customer · 16 December 2025

★★★★★ 5/5

Trustpilot

Excellent service!

We couldn’t be more happier with the service we have got from start to finish. Luca especially has always given great advice and worked hard to get the sale done even when we faced a couple challenges! We feel that Luca has gone above and beyond and really appreciate all your work and effort.Thank you.

Charlotte · 13 July 2024

★★★★★ 1/5

Trustpilot

Horrible agent - avoid at all costs!

We rented a property via the Uxbridge Branch and like most of the other reviews on here had a terrible experience. When we moved in the property was absolutely filthy and hadn’t been cleaned. Furniture was broken and there was no working toilet. Gibbs were incredibly slow to respond and took over a month to put in a working toilet. The staff are rude, confrontational and aggressive. Once you’ve signed the paperwork and paid up they have no interest in helping with any other issues. We would have to chase them daily on every issue, but phone calls and emails would go ignored. A guy called Ricky, although a bit more responsive was rude and aggressive to us at times initially. All staff came across unprofessional, unorganised and frankly un-knowledgable. We eventually had to cut our tenancy short as the property was literally falling apart and Gibbs/the landlord refused to spend money on it. The most frustrating thing is then after all of this, the landlord held back some of the deposit. Most laughably was £100 to pick up 3 pieces of litter in the garden... If you’re considering using Gibbs please read the reviews on here and just don’t!

Andy · 19 April 2019

★★★★★ 5/5

Trustpilot

Gibbs helped with the sale of our…

Gibbs helped with the sale of our property and the purchase of our new property. Very professional team and in particular Dom helped to ensure the process was smooth from end to end. Highly recommend!

JKC · 29 May 2022

★★★★★ 5/5

Google

Lucy Kelly is one of the most responsive and professional person i have come across. She responds in time, follows up until the issue is resolved. When I moved into the property 18 months ago, my move in experience wasn't very good with endless issues with the property. However, Lucy worked through all the issues and got them resolved one by one. I am really pleased to be dealing with Lucy. Great job!PositiveResponsiveness

Sachin · 14 June 2021

★★★★★ 1/5

Trustpilot

These guys are a bunch of cowboys

These guys are a bunch of cowboys. We were planning to buy a property from them and they kept fobbing us off for weeks, which almost jeopardised the sale of our property. It’s clear that we were a ‘backup buyer’ for one of their clients and they pretended our offer had been accepted and they were ready to go through with the transaction. Completely unethical. Charlie Miller, the ‘manager’ is rude and obnoxious. His attitude is appalling and quite frankly, I’m surprised he hasn’t been sacked already. Their agents who show potential buyers the properties are also a joke - nothing but glorified door-openers who know nothing about the property or local area. They stand there looking miserable, playing on their phones and try and rush you out of the property in less than 10 minutes. Thankfully, we ended up finding a nicer property to buy with a much better estate agent!We own a few properties in the Uxbridge and Ruislip areas and are looking to invest in more properties in the future in these areas but this entire experience of dealing with Charlie and his team means we will never consider selling/ buying or letting our properties with any Gibbs branch.

Meera · 11 March 2019

★★★★★ 5/5

Google

Any issues that have occurred at the new flat have been reported and resolved in a timely manner, Divina Cole has kept me informed and reminded me of appointments that are scheduled. I can’t find fault in anything up to this point, I’m very happy with the service so far and recommend Gibbs Gillespie to anyone looking to rent in the area.

Justin · 14 February 2024

★★★★★ 5/5

Trustpilot

Thank you Charlie Payne

Thank you, Charlie Payne for help and support

Zoleikha · 21 January 2026

★★★★★ 5/5

Google

Had a lovely experience looking for a place to rent with René Miller! She was very efficient and quick to respond to emails and was very accommodating. Considering we are young professionals just starting out, we found often that agents don’t seem to give us the time of the day- but we had a lovely time with René and found a property promptly. Thanks so much!

Yasi · 16 November 2023

★★★★★ 5/5

Trustpilot

BRILLIANT!

Can't fault Gibbs Gillespie in any way, they were thorough, efficient and helpful in every way.In particular Danielle Gennard who was very professional, patient and kind.Would highly recommend Danielle and her team.Many thanks.NCA

L · 28 July 2022

★★★★★ 5/5

Trustpilot

Jordan from the Uxbridge Branch was…

Jordan from the Uxbridge Branch was very informative about all aspects of selling my home. He instilled confidence in me right from the start. He was very pleasant, helpful and professional throughout.

Dawn · 7 September 2022

★★★★★ 5/5

Trustpilot

One of the best agents

I am very happy with the service I received from Gibbs Gillespie and I would like to give special thanks to Alex Waldoron - AWaldronATgibbs-gillespie.co.uk for all his support from day 1 to post purchase. Thanks for making my purchase journey smooth.

Sandeep · 1 May 2024

★★★★★ 5/5

Trustpilot

Efficient process and good customer attention

George presented well at the initial survey and valuation.He gave a clear and well thought through explanation of the valuation with supporting data.Brochure and pictures were turned around quickly and to a high qualityWe achieved 15+ viewings and slightly over asking on the first day of viewings and were happy with the lady that showed people around - very personable.We had a tricky situation with the long chain and our buyer but this was managed well and calmly by George and Kate to reach exchange (when it could easily have collapsed)Communication and responsiveness was very good and we had good access to the team.Overall happy with the service and experience - Better than other agents we have used in the past. Would definitely recommend to others.

MA · 31 August 2022

★★★★★ 5/5

Google

From the outset, David H and his team were professional and totally above board in handling the sale of my property, which is more than can be said about a lot of agents! They were always responsive to communications, whether by phone or email and kept me up to date with the process as it moved forwards. We had a few hiccups along the way with people pulling out etc, but the team quickly found solutions for me. Very happy with the overall service and would use again for any future transactions in the area.PositiveResponsiveness, Quality, Professionalism

Kavit · 25 August 2022

★★★★★ 5/5

Google

As a renter, I had a great experience finding a property and renting with Gibbs Gillespie. They were professional and had consistently good properties to show me. They also listened to my criteria rather than just sending any old property to me that barely meets my needs (something other agencies do). My experience recently was a little mixed (my property manager left and I wasn't sure how to get hold of someone), but once I was put through to Divina, everything returned to wonderful. She was empathetic and followed through with what she said would do, and she was a fantastic advocate for me. Through it all, she was friendly and didn't make me feel like I was being a pest (which I've experienced with property managers in the past). Thank you, Divina!!!PositiveResponsiveness, Professionalism

Dani · 25 August 2022

★★★★★ 5/5

Trustpilot

Selling

George and the team were helpful, proactive, kept us updated and definitely kept our move progressing! It was stressful at times, but George was calm and managed it all well! Would recommend. Thank you!

CAH · 28 May 2022

★★★★★ 5/5

Google

Divina is absolutely lovely. So very helpful and efficient. Always responds immediately to emails. Highly recommend her and Gibbs Gillespie team.

Adam · 18 August 2023

★★★★★ 1/5

Trustpilot

Truly nightmarish property management experience

Gibbs Gillespie has no concept of client relationship management. We encountered issues with their misreading of a gas certificate date leading to them writing to the Health and Safety Executive despite a valid inspection creating distress for us, our tenants and undermining the credibility of an experienced engineer. Worse, we were described as creating “problems”Unapologetic and jobsworth in nature. Avoid. As to your reply, how about some action? It’s not clear to us what follows from you taking matters seriously and addressing the reputation damage you have caused.

George · 18 August 2022

★★★★★ 5/5

Google

Good team! I had problems with my washing machine just before Christmas. It took a while until it was solved the problem, because they were having problems finding the Landord, but in all that time Rachel is being great, trying to make me happy with the problem and trying to solve it. At the end of the day it's not their fault if the Landords are not answering the agents, so it's understandable, but from Gibbs Gillespie and staff view, I have no comments. Thank you

Anca · 15 June 2018