Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Google

i did get a studio flate on rent with the help of jessics all team is very helpfull but jessica did too much for us she helped us in paperwork and everything make easy for us it was firts time we get flat by property agen it was great 💯 . now i want to say to others do not haysitate gibbs is best👍. …

Sana · 14 April 2024

★★★★★ 5/5

Trustpilot

Uxbridge branch - wonderful expirence

Sold and bought through Gibbs - Uxbridge branch, this was my 3rd purchase and 2nd sale.Have to say from start to finish it was a wonderful expirence, as always with buying and selling it was a reasonably complex process. Daniel Camplin who dealt with the property we were purchasing was wonderfully open and professional who nothing was to much trouble.Joe Hill was fantastically supportive and used his expirence to help explain and move multiple things forward as speed.Dareen Maroun was relentless in chasing up the probate purchase and with our buyers who were far from easy to deal with also chased nonstop between clients Solicitors and keeping us all informed along the way.All tolerated our multiple emails and calls for information and pushing and did so with a friendly and professional attitude.Not sure of even one issue or criticism I could mention, the team were faultless huge thanks!

Jon · 4 February 2021

★★★★★ 1/5

Trustpilot

I went yesterday to see a flat in…

I went yesterday to see a flat in uxbridge after being driving over than one hour. We agreed for everything and i asked him if we could move into within 7 days and he was happy to accept that. He said will send me the form to start the process in the next hours.After one day of waiting no one got in touch with me, after i called them they said it’s gone. It’s been rented over.I don’t know what kind of service is this. Shamless

KHITARE2 · 4 April 2023

★★★★★ 5/5

Trustpilot

Many thanks to Elaine for being such a…

Many thanks to Elaine for being such a great help throughout the process of buying my first home! Gibbs have been great from start to finish and I would definitely use them again. I would recommend Gibbs to all :)

Cristina · 28 May 2022

★★★★★ 5/5

Google

I’ve been using this state agency for the past few years and I feel that the whole team from start to finish made an impeccable service, were all agents were the most efficient. Now that the tenancy has finished I must thank particularly Sophie Hayes ( she was the one who dealt with the termination of the tenancy) for her professionalism and great support in dealing with all my queries. Very quick in sending me emails and always answered all emails sending by me. I would recommend using Gibbs Gillespie in the future.

Lucy · 30 December 2020

★★★★★ 5/5

Trustpilot

Danielle is amazing in Ruislip Manor

I wanted to write this review to let you know how brilliant Oliver Squires and his team in the Ruislip Manor office have been. We have had a horrendous journey beginning in March when we decided to move home, with the significant challenges of COVID, a loss of a buyer and chain, some challenges from another high street agent and gaining a new chain which has recently exchanged the team there have been amazing throughout. In particular Danielle Gennard who without a doubt has held our hand through the whole process, she has been the only one to keep us sane over this extremely difficult period of months whilst we did not know our future. Danielle pushed this through everyday, chasing, phoning, emailing, reassuring me, calming me and most importantly being completely honest with me. Danielle is a credit to that team and we could not have exchanged today without her help. Please pass on our thanks to Danielle, Oliver and the whole team who have helped to get us to this point. A very relieved and happy client.

Kelly · 7 December 2020

★★★★★ 5/5

Google

Gibbs Gillespie is one the best Real Estate Agents within London. I would like to give special thanks to Sophie Hayes & Adam for their outstanding support and professionalism.

Forhad · 14 June 2023

★★★★★ 5/5

Trustpilot

Absolutely recommend Gibbs Gillespie…

Absolutely recommend Gibbs Gillespie especially Dominic. Very professional but also very down to earth. From meeting up in the beginning till we handed over the keys they were friendly and hard working. Made a stressful move that little bit easier. Thanks

Hill · 11 March 2022

★★★★★ 5/5

Google

Really happy with the professional service by Gibbs... found a great house which was delivered as promised. Divina Cole was awesome as the property manager. All requests were heard and resolved within time. 5 Star service all around :)

Ashim · 14 June 2022

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service. Have been left without any running water for a week. I pay 2k a month for what? Having to chase staff for automated replies. Nobody cares at all as they go home to their working washing machines and running water. But no bother is given for any tenants. This is illegal and I will be making a formal complaint.

Anastasia · 19 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Rayners Lane branch…

Gibbs Gillespie Rayners Lane branch have been great in helping us sell our house. A special thanks to Tim Buckley who has been a massive support to us throughout lockdown. Nothing was too much trouble for him and so supportive on a bit of a roller coaster journey. He went above and beyond to ensure the sale of our house and a big thank you to him. We would Laos like to say that Chris and all the other staff at the branch were always helpful and auctioned things very quickly. We always recommend Gibbs Gillespie to family and friends who are thinking of selling their property.

Customer · 13 October 2020

★★★★★ 5/5

Google

I've had a very positive experience of renting through this branch of Gibbs Gillespie. They were straightforward and there were no problems. The renewal process was also very easy. For the renewal process I have dealt with Amy and she was very responsive and helpful.

Lusin · 14 June 2021

★★★★★ 5/5

Trustpilot

Very happy to meet Harry Rai

Very happy to meet Harry RaiI decided to buy a property in the Uxbridge area with my friend. I live in kent, so the journey would take me about two hours. I tried to fix as many viewings as I could have with several agents on Saturday 1st August, but I only got two appointments. After these two appointments, my friend and I decided to look around the agents on the high street. It was the first time we met Mr Rai. I explained to him that we did not have any appointments with him, but we would like to view couple of the flats displayed on his window. Mr Rai made us feel very welcome. He had some customers already, however he made our wait comfortable. As soon as the csutomers left, He showed us around a couple flats, then he kindly went to get another set of keys for a flat in a different building, so we had the chance to view more properties. He was very professional, and gave us some very useful advice at the end of our visit.

Zhao · 17 August 2020

★★★★★ 5/5

Google

First experience with Gibbs Gillespie and it's amazing. Very professional staff especially Harry Thornhill he guided us very well and respond to our queries very timely. Highly Recommend!!!

Amina · 14 June 2023

★★★★★ 5/5

Trustpilot

Harry Rai is a Class Apart🌟

Harry Rai is a Class Apart🌟Buying a property during these uncertain Covid times is tricky. The one thing one can ask for is a good sales consultant. Harry has a very candid, informed and versatile way of consulting. I visited the Howarth Homes development once and he gave I and my partner his undivided attention and a very personalised tour. His open approach is admirable and played a pivotal role in our decision to buy the apartment. We are delighted that our offer is accepted. Harry also masters the art of after sales service. On our second visit he once again welcomed us and helped us overcome any cognitive dissonance. His well wishes very beautifully summed-up our deal “I sincerely hope this Is your most valuable investment”Thank you Harry for making a hard investment decision a pleasant one.

Sara · 21 July 2020

★★★★★ 1/5

Trustpilot

Avoid - Ombudsman Case won plus an award due to poor service

Property Ombudsman (Case 21361) 3 of 5 complaints upheld, plus concern expressed regarding practice for a fourth complaint and compensation awarded accordingly. The following quotes are the findings of the Ombudsman. 1. Market Appraisal: "I do not consider that the approach taken here by Gibbs Gillespie to establish an appropriate asking price provides a sufficient explanation for the sum they initially recommended of £780,000 and then subsequently marketed at £750,000. They have not therefore met the requirements of Paragraph 4a of the Code as they should have conducted research into other sold properties nearer to the Property’s specifications"; 2. Viewings and Feedback: "Whilst there are a record of some of the feedback being conveyed by email, the majority appeared to be conveyed by telephone. There is no record of this within Gibbs Gillespie’s file and so there is insufficient evidence to support their claim that all feedback conveyed via this method was initiated by them. As such, I will support this complaint to that extent and make an award of compensation" In fact it mostly relied upon us to continually chasing for feedback and; 3. Offers "GibbsGillespie’s communication was somewhat lacking here and they could have been more proactive in terms of explaining the circumstances of the buyer sooner. This would have allowed the Complainants to be in receipt of all facts. GG should have also, in my view, provided an update (even if to just say they had not heard anything further) when the Complainants were expecting to receive this and responded sooner than they did to the update request from the Complainant. I recognise therefore that some aggravation has been caused here which merits an award";4. Security of Keys - not sufficient evidence for judgement, however when viewing the CCTV footage the ombudsman wrote: “I note the evidence of the video recording and can of course recognise your concern.”We wouldn't give one star but unfortunately a review with no stars is not possible.

Eithne · 11 July 2020

★★★★★ 5/5

Google

Gibbs handled our sale after another agent failed to secure a buyer in the contract period. Joe Hill handled our sale at GG Uxbridge. It's was difficult market when our house was sold. Joe is plain speaking and highly efficient. He is always available and answers questions quickly. The property was furnished but vacant when selling and the staff at Gibbs readily managed all viewings. The eventual buyer presented a few problems which Joe was quick to sort out and keep us informed. I wouldn't hesitate to recommend them.

Russ · 14 June 2020

★★★★★ 5/5

Google

Excellent all round!! I have been dealing with about 20 different estate agents from various areas and have to say Gibbs Gillespie are by far the BEST. I can't believe how FAST and EFFICIENT their service is. No time wasting, very profession and extremely happy and friendly service!! Great Team. I would highly recommend them to everyone, as good customer service seems to be a thing of the past in this day and age. Thank you so much Michael!! Keep up the good work.

R · 14 June 2020

★★★★★ 5/5

Google

I’ve been using this state agency for the past few years and I feel that the whole team from start to finish made an impeccable service, were all agents were the most efficient. Now that the tenancy has finished I must thank particularly Sophie Hayes ( she was the one who dealt with the termination of the tenancy) for her professionalism and great support in dealing with all my queries. Very quick in sending me emails and always answered all emails sending by me. I would recommend using Gibbs Gillespie in the future.

Marlucy · 14 June 2020

★★★★★ 5/5

Trustpilot

First time buyer’s experience.

I had two encounters with Gibbs Gillespie, first in November and second in March. I believe Josh was the first agent that showed us around. He was very knowledgable of the development, not pushy (unlike a lot of other estate agents) and welcoming. This was the first property I had viewed in my search so predictably, I wasn’t going to set myself on the first place I saw. After a lot of searches in the same area and finding nothing I liked (property-wise and agent-wise) I came back to Gibbs and this time Harry Rai was the agent showing me around. Harry has prepared his own slides on the development with key points that he felt were important to know (which they were). He has a good system of note taking providing a matrix for viewers to document which flats they have seen and their thoughts. He was very honest and didn’t try to hide points that may be perceived as negative. I would say 30% of the reason I chose this flat is because of Harry’s assistance. I am now in the process of securing a mortgage for a property shown to me by Gibbs Gillespie and I’m very excited to be so close to owning my first home. A lot of agencies would see me (young female buying their first home alone) and think that they can spin me some nonsense and think I won’t be able to see through it but the agents at Gibbs were nothing like that, which is so important and makes me more inclined to use them in the future.

Setareh · 4 June 2020

★★★★★ 5/5

Trustpilot

Used Gibbs Gillespie Gerrards Cross to…

Used Gibbs Gillespie Gerrards Cross to rent a property having used them previously 20 years ago and the service is still excellent! Very professional, safe to deal with and efficient in resolving all the paperwork and financial elements. Thank you Claire Thurlbeck and the team at Gerrards Cross Gibbs Gillespie.

Neil · 30 January 2024

★★★★★ 5/5

Trustpilot

Gavin Dalton - Honesty & Integrity

Gavin Dalton is an extremely honest sales manager at Gibbs Gillespie Ruislip and a passionate appraiser of homes.He will work with integrity and trust and will get you that sale and the correct market value for your property. Very impressed and very kind also. Thank you Gavin

Sarah · 27 March 2024

★★★★★ 5/5

Google

A massive thank you to Katie Fitzgerald she was amazing !!! She helped us through the whole renting process & was there to sort out any issues. Great experience from everyone we dealt with at Gibbs !!!!

Casey · 14 June 2022

★★★★★ 4/5

Google

Divina Cole has been very efficient handling an ongoing issue in the property that I have rented for the last 5 years. She keeps me updated on any progress and has arranged for timely visits from contractors.

Suzie · 14 June 2022