Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleExcellent customer service from Stacey Churchward at Gibbs Uxbridge office! Stacey has been great helping us deal with a few issues at the property in recent months with excellent communication & updates, thanks Stacey!
Matt Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Matt Cowley,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Stacey a 5 star rating! I am so happy Stacey was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind regards Property Management
β
β
β
β
β
5/5
GoogleThe team at Gibbs Gillespie have always been very helpful and supportive with the property we let through them. I thoroughly recommend them. Special thanks to Jessica who handles the renewal process for us.
Paul Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Paul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleThe services from Gibbs is amazing and their properties are quite nice. They have amazing letting agents especially Hazel. She has a good communication and customer relation skills. I'll recommend gives to my friends
Eucharia Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Eucharia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
TrustpilotAmazing experience with GG
Harry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few. Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!
Ana Β· 21 November 2024
Agent replied Β· 27 December 2024
Dear AnaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Harry and the team a 5 star rating! Many thanksCustomer Care Team
β
β
β
β
β
5/5
GoogleHave had a great service from Gibbs Gillespie since renting my flat through them. My Property Manager Lucy Kelly has been absolutely first class. Always quick to respond to and happy to advise and share her knowledge. Definately puts my mind at rest having GG take care of my property.PositiveProfessionalism
Tamika Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
β
β
β
β
β
5/5
TrustpilotI would like to thank Grant and hisβ¦
I would like to thank Grant and his entire team making my purchase happen. I donβt think my purchase would have gone through without help of Grant. He simply made it happen πThank you so much Grant & team at Stanmore!
Anu Β· 1 October 2022
Agent replied Β· 13 June 2024
Dear AnuCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
β
β
β
β
β
5/5
TrustpilotI would like to say a special thank youβ¦
I would like to say a special thank you to Paula Chapman my Move Manager for all hard work and support she give me into this long journey. She was a fantastic lady and a kind person!!! Thank you Paula ( Gibbs Gilespie)
P Β· 2 July 2022
Agent replied Β· 13 June 2024
HelloWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
β
β
β
β
β
5/5
GoogleI can't praise and thank the Move Manager Kasia Zelazko enough for her help and support in securing my son's recent property purchase.
Despite bombarding Kasia with so many questions during the purchase process, she was patient and always responded quickly and thoroughly.
Furthermore, her due diligence in keeping track of pending issues between ourselves, the seller and our solicitors and tenacity in chasing matters, ensured that things ran smoothly and on time.
Kasia professionalism and friendly manner made it a pleasure dealing with her (even though we have never met in person) and I can thoroughly recommend her services to anyone wishing to buy or sell a property.
Julie Safta
Northolt
Juliet Β· 19 July 2023
Agent replied Β· 13 June 2024
Dear Julie Safta
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleWe had an outstanding experience with Gibbs Estate Agency in our search for a rental property. Their team demonstrated remarkable professionalism and expertise, ensuring our needs were met. They carefully listened to our requirements and provided a curated selection of properties that matched our preferences. Their efficiency in organizing property viewings was impressive, and they guided us through the process with transparency and honesty. Gibbs Estate Agency's prompt responsiveness and personalized approach made us feel valued and supported. We highly recommend Gibbs Estate Agency to anyone seeking a reliable partner for finding their ideal rental property.
Hariprasad Β· 19 July 2023
Agent replied Β· 13 June 2024
Dear Hariprasad Ananda Selvam (hari)
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
4/5
TrustpilotOverall a good service
This review is for the Ruislip branch, where we were helped by Matt and Elaine in the sale of our property. Initially our experience was a little shaky. Gibbs were excellent at organising everything very quickly - we signed the contract at the beginning of the week and before the week had ended our home was listed with some beautiful photos. We were looking to sell during the height of the stamp duty holiday and our property was very overvalued, which probably hurt us a little in the beginning and caused us to miss a few opportunities. However, once the price was corrected we got some good offers in and felt well supported and informed at all times. We appreciated the consistent and regular updates. Elaine in particular was a great support during this time - especially when we were in the final stages of trying to complete and I will always be very grateful for her sympathetic ear. A little bit of kindness and understanding can mean the world to anxious sellers/ buyers. Many thanks for all your help in seeing our sale through to the end.
Claudia Β· 27 September 2021
β
β
β
β
β
5/5
GoogleGeorgia Smith
Tenancy Renewals Manager is a really great and very helpful!
She is very professional and she is really one of the best!!! It is a big please to work with her!
Dana Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Dana Golden
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleWe have been with Gibbs Gillespie for 4 years and always had a great service. This time I would like to thank you Jessica for professional, smooth and quick arranged the tenancy renewal.
Ekaterina Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Ekaterina, thank you for taking the time to leave feedback for Jessica, its greatly appreciated and I'm delighted to read that you have been happy with the service received. Kind regards, Chloe
β
β
β
β
β
5/5
TrustpilotSale with Gibbs Gillespie- Aqib
I have sold my property and GG were the selling agent, the whole sale process was so stressful due to delay from solicitor and one after another hiccups and it took almost 7 months to complete the sale. Aqib Hamid was dealing with my property, I must say he is man with lots of patience. If it was someone else, he/she would have gave on this sale long time back. But Aqib made sure the completion happens. I will definitely recommend Gibbs Gillespie to anytime.
Anjna Β· 18 September 2021
β
β
β
β
β
1/5
TrustpilotDocument everything
Document everything! It's taken 5 months to get our deposit returned
Nic Β· 13 March 2026
Agent replied Β· 2 June 2026
Dear Nic Henry
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleWe have been using Gibbs to rent out our property for years. L Weston and the team are great and a pleasure to do business with. They proactively manage to entire renewal process and make it easy and efficient for all parties involved.
Sarju Β· 14 June 2022
Agent replied Β· 13 June 2024
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI just recently renewed my tenancy through Gibbs Gillespie Lettings. They made everything simple and easy which I am very grateful for. I especially want to thank Chloe Jane Reynolds who was great and kept in touch with me throughout the whole process.
HIBA Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Hiba Yusuf!
Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
β
β
β
β
β
5/5
GoogleWe are renting a property through "Gibbs Gillespie " about 2 months and have to mention that since we moved in to the property we encountered few problems that needed to be solved . We are a couple with baby so for us was very important to receive the support and all possible help as most of the problems that were definitely related to our one-year-old girl. I had to contact our agency about 5-7 times until now, - -having every time different inquiries and was shocked,impressed and lucky to talk with one of the most kindly and professional property manager of your letting agency π
-Mrs Vanessa ParΓ© ,is definitely the most reliable, understanding, brilliant, nice ,polite person and worker and I can honestly go on the whole day.Her attitude towards tenants is beyond reproche, her profesionalism is beyond high standards, her profesionalism sets new standards,myself and my family are definitely the most satisfied and happy tenants, I don't have enough words to say how thankful and happy we are with Vanessa who has answered and solved every single question and problem we had and in an efficient and timely manner.I will not exaggerate at all when I say that I am very happy when I receive an email from her because she proves each time how reliable,kind and understanding she is,that she and the agency care about her tenants.
We consider ourselves the luckiest family because we have Vanessa that sorts out every single question we have and it doesn't matter how big or small our question or problem is she always answers with patience, profesionalism and kindness for wich we are thankful.
And I like to take the chance to thank everyone from Gibbs Gillespie for their high standards and profesionalism but we especially want to thank Vanessa Pare for absolutely everything she has done for us.
THANK YOUPositiveResponsiveness, Quality, Professionalism, Value
Antonina Β· 25 August 2021
β
β
β
β
β
2/5
TrustpilotPlease proceed with caution
I am very disappointed with my experience with Gibbs Gillespie.
Iman Β· 18 March 2026
Agent replied Β· 2 June 2026
Dear Iman Yassaee
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleExcellent view with Karesh Very humble and polite
Peter Β· 2 April 2026
Agent replied Β· 16 April 2026
Hi Peter,
Thank you for your feedback. Weβre glad to hear you had an excellent viewing with Karesh. At Gibbs Gillespie, Uxbridge Estate Agents, weβre committed to providing polite, professional service every time.
β
β
β
β
β
5/5
GoogleI had a very positive experience when purchasing my property with Gibbs & Gillespie. I would like to say a big thank you to Tim Buckley who was extremely helpful during my Purchase. He kept me updated throughout the process which I found very useful. I would recommend Gibbs & Gillespie as they provide a very good service.
Isil Β· 15 June 2017
Agent replied Β· 13 June 2024
Dear Tim - Thank you for your review and for choosing Gibbs Gillespie. We are pleased to hear that you were happy with the service you received from Tim Buckley and our team in Uxbridge and appreciate you sharing your feedback. Kind regards, Paul Gillespie
β
β
β
β
β
5/5
GoogleLisa Barber is so friendly and helpful. Itβs so nice to feel like you matter and have someone deal with issues in a quick and efficient manner, it makes everything much easier
Louise Β· 14 June 2023
Agent replied Β· 13 June 2024
We appreciate your positive review about your recent experience with Lisa and delighted to read you found our Property Manager efficient. Thank you so much again for your feedback! We hope you have a great day!
Kind regards Property Management
β
β
β
β
β
5/5
GoogleHad a great experience in renting property with Gibbs Gillespie Uxbridge branch. Special shoutout to Harry Thornhill, for his ability to explain and listen. He made the whole process seamless for us.
Pradeep Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Pradeep Ht
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleI recently made a sale using Gibbs Gillespie. I was amazed to find out that they now employ a Move Manager to ensure their sales go through smoothly and efficiently. Anyone who has tried to move recently will know what a tortuous process it can be. Well - not if you have a Move Manager like Kasia Zelazko. She has been nothing less than brilliant. I was quite stressed with the process in the end but she was consistently polite and persistent and could not have done more to ensure my sale went through. I cannot praise her work highly enough.
Barbara Β· 14 June 2023
Agent replied Β· 13 June 2024
Dear Barbara
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleI have used Gibbs Gillespie to rent out my property for the over 12 years. Over that time I've had a number of agents dealing with issues as they arise. On an overall basis I was very happy with the service provided. Recently I was forced down the legal repossession route as local authorities won't rehouse unless it goes to sending in the bailiff. Our tenant carried no blame in this, we just wanted to take possession and sell. Throughout the process the Gibbs Gillespie lettings team were excellent and very informative, helpful and supportive. Key contacts throughout the years were Nicola Martin and more recently Ricky Dowsett. Couldn't fault them in any way. Very happy we chose GG to manage our property. Highly recommended.
A Β· 14 June 2023
Agent replied Β· 13 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.