Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRollercoaster Journey but Positive Ending
Recently exchanged contracts on a house advertised through Gibbs Gillespie, our journey hasn't been the smoothest but Luca has always kept us updated with the latest information and chased up relevant third parties when required. I hope the need to do this again is a long way off but when the time comes I would happily use Gibbs Gillespie again.
Samy · 29 November 2024
Agent replied · 27 December 2024
Dear SamyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Luca a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
GoogleWe had an exceptional experience with Gibbs and Gillespie Uxbridge due to Harry Thornhill’s efficient and amazing service. The whole process has been very smooth and Harry has been kind and supportive throughout.
Thank you very much!
Victoria · 19 July 2023
Agent replied · 13 June 2024
Dear Victoria Igali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have been in our rent apartment from Gibbs Gillespie Uxbridge since Jan 2023. Nancy is the best property manager with very kind and quick response for any inquiries about your property. Thanks to Gibbs Gillespie and Nancy.
Navid · 14 June 2023
Agent replied · 13 June 2024
Dear Navid
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are very happy with the service we received when looking for a property to rent. We had a wonderful lady called René Miller who accompanied us to view the house we liked. She was extremely professional at all times, very polite and friendly. All questions answered whilst viewing the property. We had regular contact with René throughout the process and she kept us updated at all times. We are now living in our new rented home. Would highly recommend René to assist you in finding your home.
Donna · 16 November 2023
Agent replied · 13 June 2024
Dear Donna Weisberg
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotWe are extremely lucky to have worked…
We are extremely lucky to have worked with Mr. Thomas Carroll as our home listing agent. Mr. Carroll and his team (Mr. Tom Furber particularly) are very professional and hardworking- we appreciate it greatly. He has given us very helpful advice about our home and provided a right price for the market. His marketing team has also done a very good job on marketing and staging the home, as well as taking really nice photos and writing amazing descriptions. He puts a lot of attention to detail and is great at communicating with clients effectively, which made selling our home a smooth process. Overall, we are very happy due to the service which Mr. Carroll has provided. Mr. Thomas Carroll and his team are my highest recommendation.
Dr.Shokri · 17 June 2022
★★★★★ 5/5
GoogleI had the pleasure of dealing with Nancy Whelter (property manager) at GibbsGillespie and very happy with her prompt response, she even sent photos to show all works were complete. Thank you Nancy
Mahesh · 17 October 2023
Agent replied · 13 June 2024
Dear Mahesh Shah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to express my heartfelt thanks to Divina Cole at Gibbs Gillespie, for helping out in getting the boiler and locksmith issues at my rented accommodation resolved so promptly and efficiently. Thank you, Divina.
Pru · 19 July 2023
Agent replied · 13 June 2024
Hi Pru G, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
TrustpilotAmazing team of people
Amazing sales team, fantastic support & effort to sell our home. Wouldn’t hesitate to recommend. Fresh, dynamic, energetic sales team, radiating positivity throughout. Danny Caulfield, Sales Manager is the man to speak to, transparent, supportive & guided us through it all. Without a doubt, would 100% recommend.
Dee · 11 June 2022
Agent replied · 13 June 2024
Dear Dee,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI came across an advertisement and I contacted Gibbs Gillespie. My requirements were noted down by Mr Harry who was very warm and welcoming. He sent me a form to fill my requirements in. I must say he understood what I was looking for. He sent me over the properties that ticked all the requirements. I had an amazing experience with Harry being our letting agent. He updated us on a regular basis .we would soon move to this property. I am very happy with the service. I will definitely recommend it to my friends. 😄😄😄😄
Parnali · 17 October 2023
Agent replied · 13 June 2024
Dear Parnali Bhide
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GooglePriya Gomez handled our sale superbly: she was informed, courteous, and prompt in returning calls. Gibbs Gillespie must ensure that they don’t lose her services!
M.J.F · 12 December 2025
Agent replied · 26 December 2025
Dear M.j.f. Schofield
We greatly appreciate your 5-star review and the time you took to share your experience with Priya. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHarry Thornhill is an asset to this company. He was kind and understanding with our needs and made our move extremely easy. Thank you Harry for all your help.
Julie · 16 December 2023
Agent replied · 13 June 2024
Dear Julie Burrows
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotBuying a house through Gibbs
Our experience of buying a house has not been an easy one. We dealt with various Gibbs branches through our search but thankfully landed on the Gerrards Cross branch on our 3rd attempt! James was extremely helpful and accommodating, knowing our working hours made it difficult to view properties during the week he arranged a late afternoon appointment that could work for us. He was open, transparent and helpful. Dominic would regularly check in and offer his support too. The whole process was smooth and timely in the end and as a result, we managed to land our forever home!
Sara · 19 March 2022
★★★★★ 5/5
GoogleWe are tenants of a property managed by Gibbs.
Divina Cole is the property manager and is always very helpful and a pleasure to work with.
Ashley · 14 February 2024
Agent replied · 13 June 2024
Dear Ashley Southcott
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have had many experiences with estate agents, and I must say Gibbs and Gillespie in Ruislip were fantastic.
In particular, Divina Cole.
She was an absolute star!!
Nothing was to much trouble for her to help, and she supported us with any issues which accured.
Coralie · 14 June 2022
Agent replied · 13 June 2024
Dear Coralie Weaver,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Property Management
★★★★★ 1/5
Trustpilotzero care, zero professionalism
Our offer was accepted in March, and we only completed eight months later, an unacceptably long delay caused entirely by Gibbs Gillespie’s failure to do their job properly.
Selina · 27 October 2025
Agent replied · 24 December 2025
Dear Selina
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with this agency.
Smail · 17 April 2026
Agent replied · 2 June 2026
Dear Smail Azmat
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI’ve used gibbs to purchase properties and also rent properties out through them and they have been very helpful. Big thanks to Lewis who is always there when I need him!
Thanks
Lawin · 17 September 2023
Agent replied · 13 June 2024
Dear Lawin Ismael
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe never ever felt more welcome to be a new tenant in a property in our entire rental history (12y).
When we visited the property the first time, René Miller showed us around and we realised immediately that was the home we were looking after for so long. She was really supportive and encouraging, which resulted in actually get to go to the referencing process. The whole thing was pretty smooth and fast. We met the landlord few days before the start of the tenancy, and, despite our lack of energy ( recovering from illness), he was very friendly, helpful and informative.
We do have today got the keys, and I do not know how to thank more René, Laura, and all the team in Gibbs Gillespie.
Thank you very, very much.
All the best,
P.S. (Thanks for the welcome gift as well!)
Federico & Valentina
Diablox91 · 17 September 2023
Agent replied · 13 June 2024
Dear Diablox91
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRaquel Colombelli has been my main point of contact at Gibbs Gillespie and I have always found her to be extremely helpful. This time Raquel contacted well in advance for the rental renewal. Followed up with the tenant and got all the necessary documents completed and signed.
Thanks for all your help.
Ferhat · 14 June 2021
Agent replied · 13 June 2024
Hello F A S
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleExcellent first meeting with Lauren and useful advice given on how to present our property for sale. Delighted with the photography, contact and feedback from agents. Any queries we've had are quickly responded to. We feel well supported in our sale.
Linda · 15 April 2026
★★★★★ 5/5
GoogleOur Lettings Agent, Hannaan Hussain, was nothing but AMAZING throughout the whole process! Extremely kind and friendly, always responsive and respectful! We are thankful we had the chance to work with such an effective and experienced agent! He definitely helped me and my family to have a successful move and smooth transition to our new home!
MARIO · 7 December 2024
Agent replied · 29 December 2024
Dear Mario Arhip
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
TrustpilotZohair and Faye were great
Zohair and Faye were great. A couple of minor hiccups with the survey and a second viewing with different members of the team otherwise would have been five stars overall
Debajit · 19 April 2025
★★★★★ 4/5
GoogleJordan is a great estate agent. He was very helpful and honest during the whole process. Definitely the star employee of Gibbs Gillespie. Keep up the great job Jordan. Thank you very much for everything.
Pa · 14 June 2023
Agent replied · 13 June 2024
Good afternoon,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 1/5
TrustpilotTotal waste of time
Wasted my time this morning, booked a viewing for this morning, confirmed over email. Got a call from the agent this morning to confirm, but at a different time 30 mins earlier, which was fine. I then got a call 5 mins before to inform me he was running late, an inconvenience but not a deal breaker. I then went to the property knocked on the door and the occupier told me he was not informed of the viewing and the agent has not showed up.
K · 22 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.