Trusted Agent profile · Uxbridge
★★★★★
1,059 reviews across 2 platforms
268 High Street, Uxbridge, UB8 1LQ
Gibbs Gillespie's office in Uxbridge, at 268 High Street, is rated 4.3 out of 5 across 1,059 reviews on two platforms, including 587 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
5/5
GoogleOnce again the renewal process with Gibbs has been a positive experience. Nancy Welter provided clear information and helpful advice, and liaised with the tenants. I have been really impressed this year with the efficiency and speed of getting the paperwork sorted. Thanks Nancy!
Dear Fiona Kaplan, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleReally pleased with the outstanding service received from them especially from Shenae Dudley in uxbridge maintenance department and Clinton in lettings in Rickmansworth branch. Both members of staff have gone above & beyond to firstly understand & accommodate my requirements & secondly went the extra mile to resolve the problems we faced. I Would highly recommend using Gibbs Gillespie. Thanks guys once again for your professional service & friendly approach.
Dear Lyddia Phillips Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJess was very helpful with any technical glitches when arranging my new rental. She spent time making sure that everything was in order
Dear Marianne, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZoe, Olivia and Lewis are fantastic! So efficient and quick to get back to you with any queries and nothing is too much for them to handle! They are the best agents I have used!
Dear Sidika Hashim, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotSales
Went out of the way to ensure sales went through, Gavin & Luca were on top of the process, open lines of communication and effectively resolving issues…..job well done
Dear SherazCustomer care is important to us so we really appreciate you taking the time to leave a review for Gavin & Luca and for giving them a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleI've rented through Gibbs Gillespie for a few years now. I'm happy with the service that they provide. They're very responsive. Thank you to Claire, who dealt with my notice and Shenae, who provided me with a reference.
5/5
TrustpilotPatient and caring
Aqib in the Stanmore office helped sell my elderly parents house, he was patient and caring at all times and helped make the process go as smoothly as possible. I have no hesitating in recommending his services for anyone trying to sell their house!
Dear Lee-anne Herscovitz We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotSuch a friendly and helpful team
Abraham Oommen and his colleagues, Edyta Pruszynska and Sam Collins at the Northfields branch of Gibbs Gillespie, have been nothing but amazing at supporting us through selling our family home and purchasing our next family home. From the first point of contact they were transparent, communicative and helpful. We did suffer from a slightly drawn out exchange process (owing to solicitors) but Abraham worked tirelessly to keep lines of communications open and helping co-ordinate to finalise exchange. As relatively inexperienced operators in house buying and selling it was reassuring to have Abraham and his team a call/email away to discuss anything from pricing strategies and home buyer surveys to small details around fixtures and fittings.We would thoroughly recommend their services to anyone considering buying or selling.
5/5
GoogleWe have been renting with Gibbs Gillespie for over a year now and we have been very happy. Even through out the pandemic, every time we needed anything checked or fixed they were very professional each time. Amy was in touch with us for the renewal of the contract and everything went smoothly and without any fuss! We would definitely recommend them!PositiveProfessionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleThe whole process of moving to a new rented property with Gibbs Gillespie was easy thanks to Hazel Akhazemea. The service we received was great.She was very helpful throughout and was quick to get back to us whenever we had any queries about the move.
Dear Agostinho, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotA big shout out to Philip at the Stanmore branch
Philip was great from Stanmore branch - felt at ease and also felt confident with everything he mentioned to me. Looking forward to a great relationship with you guys there.
Dear JillCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!We are pleased to hear that the team in Stanmore have been a great help to you .Many thanksCustomer Care Team
1/5
GooglePlease be careful with this agency if you are a tenant. Real hassles comes when you want to leave. Most five star on Google are sponsored here which is reflection of their practices. They are the worst estate agents. I had experience with letting a house through them. after leaving the property they put unnecessary charges on me. I was asked to pay another £120 if I want to contest the charges. I paid them the full amount in their account through their portal but they kept sensing me email reminder of payment three times a day. Final they referred me to debt collecting agency but did not bother to check with their accounts team. Please avoid them as they are very proud, unprofessional and liars. They will speak nicely to you and promise to call you back but never call back. Date of experience: 08 April 2024
Dear Rahul Bharat, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleThank you so much to Harry and his team at Gibbs Gillespie. Everything ran very smoothly including the viewing and application process. The team were on hand when needed, communicated well and were a step by step guide. My recommendation in full.
Dear Kamron Bahrami Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe process with Gibbs Gillespie for tenancy for me was great, plenty of information was provided for me. Harry Thornhill has been an excellent point of contact for me at the agency and emails from him are always prompt and professional. Thank you!
Dear Bea Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was very satisfied with the service I received. David Hewinson went the extra mile and was helpful throughout. I was kept fully informed as to progress and the communication, which is important, was very good. The support staff are also helpful and friendly.
Dear David Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a stress-free time moving into my accommodation and was very easy thanks to my agent Katie Moores. Who made sure every step Was completed on time. Very polite and was always open for any questions regarding the property and the application process.
Dear Freddie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe're receiving an excellent property management assistance from Divina and the team at Gibbs Gillespie. They're very quick to respond to requests and to arrange for maintenance. The online system is very intuitive and easy to use and makes reporting issues quick and simple.
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Property Management
5/5
GoogleI have always used Gibbs Gillespie and they did not fail this time either. Efficient, professional and true to their word David was great he sold the house quickly and got us the best price while also selling us our dream home Highly recommended
Dear Sinead Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a great experience with Rene she was helpful, and made sure all mt questions were answered. Highly recommended!
Hi Olawale, Thank you for your lovely review. We’re delighted to hear that you had a great … More
5/5
TrustpilotDanielle Gennard from Ruislip Manor…
Danielle Gennard from Ruislip Manor branch is a real asset to Gibbs Gillespie. From beginning to end she remained professional and dedicated to help us complete our purchase. Her friendly and hard working manner helped us throughout the house buying process. It was a pleasure to deal with her. Thank you Danielle!
Thank you again for taking the time to let us know how we did. We appreciate your positive review about your recent experience with us and with Danielle in particular. We always strive to provide top quality service to all , and are pleased to hear that you enjoyed your experience here at Gibbs Gillespie.Best wishes,Gibbs Gillespie Estate Agents Ruislip Manor
5/5
GoogleAmazing services, Hannaan Hussain was very professional and committed throughout the entire process and handled the entire process with care, I will highly recommend him for his dedicated services.
5/5
GoogleHarry has been extremely helpful every step of the way in my search for a property. The way he conducts himself and his ways of doing business convinced him he is very experienced in his trade. Good work and keep it up.
Hello Keith Rodrigues Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleLeanne and her team have been managing our property in Pinner for about 5 years. They have been professional at all times and have found the balance between tenant satisfaction and the what the owner is trying to achieve. Always very timely responses, accurate and well thought through. Thank you team Gibbs Gillespie!
Dear Rashpal , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAs a long term tenant with Gibbs I can happily say that the service provided by the letting team is excellent. I normally deal with Claire and she has dealt with a rather frustrating issue from start to finish, always keeping us informed and managing to resolve it. Always professional and makes you feel like they put the tenants first. Would recommend to others.
Dear Sophia Carlin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uxbridge.
