Gibbs Gillespie Uxbridge reviews

★★★★★ 5/5

Google

GG are always on the ball getting issues sorted out and are flexible, responsive and on time when it comes to things like property inspections. Most recently I've been dealing with Nancy Welter, Stacey Churchward and Chloe Pleasant who are all helpful and efficient. I've been renting for more than 30 years and have encountered my share of nightmare landlords and agents; these people are a breath of fresh air. Also, GG is the first agent I've had who offer tenants a free rewards program, which lets you access discounts on a wide range of services from tenants insurance to holidays to takeaway meals.

Catherine · 14 June 2023

★★★★★ 5/5

Google

Gibbs (Uxbridge branch) were helpful in navigating my purchase from the beginning to end. They took time to show us around the property and communicated well at all stages. David, in particular kept me informed at all times during the transaction and we communicated well. The one bit of feedback for improvement I have is that keys on completion should be handed at the property (especially helpful for those in a chain and travelling from far). It acts to solidy the relationship and leave a good long standing impression.

Deepti · 14 June 2023

★★★★★ 5/5

Google

Gibbs Gillespie were excellent from start to finish and all members of the team helped to get things over the line. David Hewinson initially visited to give a valuation to sell my property and detailed the list of services they would provide. The price offered was competitive and his approach seemed more professional than other agents that I’d been in touch with. With his guidance the property sold very quickly. Kasia Zelasko then took over and without her input I am certain things would have fallen through. She helped deal with a difficult solicitor, insistent buyers and even kept things moving with our onward chain. Most importantly, she responded to my calls and emails within hours and was in touch with me regularly to keep me updated when things came up. She’s a real asset and if we decide to go through the stressful process of moving house again, I’d want her on my side! Overall, couldn’t be happier. Thanks to both David and Kasia.

Richard · 14 June 2023

★★★★★ 5/5

Google

Gibbs Gillespie pinner rental been extremely good to me and any issues were sorted directly and very quickly. Renewal was sorted within hours of me emailing them. Great team, Jessica been outstanding

G · 14 June 2023

★★★★★ 5/5

Google

This estate agent has recently taken over my property and since they have it’s been fantastic service throughout. I deal with Chloe French and she is very polite helpful attentive and professional. There is no need for me to follow up as they are always on the ball. I couldn’t ask for a better property manager. She takes all the stress away! Thank you

Bella · 14 June 2023

★★★★★ 5/5

Google

Hi, I recently purchased a house from Gibbs Gillespie, and I can't describe how amazing this experience was for me and my husband. I want to thank all the sales team and all the people who were here to support us but specially Kasia Zelazko who was following and keeping us up to date on the process. It's our first house and we were very anxious and with no experience it can be tough but she was extraordinary. I can't recommend enough this agency very professional. Thank you.

Wala · 14 June 2023

★★★★★ 5/5

Google

I am absolutely delighted with the considerable help and support that I have received from Ms. Divina Cole, who is the Property Manager at the Uxbridge Branch of Gibbs Gillespie. She has substantially exceeded my expectations in achieving a great result in rrelation to my property. It is clear that she worked deligently on my behalf to appraise the situation and she provided valuable advice on the action that we should take. A tremendous outcome for which I am extremely grateful

Neil · 14 June 2023

★★★★★ 5/5

Google

I had an amazing experience with Gibbs Gillespie and it was all down to Kasia! She was very efficient & professional with chasing solicitors and ensuring things are getting done. If it wasn’t for Kasia I don’t think I would be completing before the deadline. She really helped push and get the ball rolling, I would highly recommend her if you are looking for someone serious to get the work done. I am soo happy with the service and will look forward to using Gibbs Gillespie again in the future with the hopes of having Kasia on my side! Thank you once again, I really appreciate all the hard work and support put in over the past few months!

Santana · 14 June 2023

★★★★★ 5/5

Google

I'm an absentee landlord living in Japan. I've been using the Gibbs Gillespie full management service since 2013. The staff in the Uxbridge office have always been prompt, polite and efficient, so the timezone difference has never been a problem. Currently Vanessa Paré (Property Manager) is taking care of a number of issues in my flat, keeping me updated regularly, and making sure I'm satisfied with the inspections, repairs, estimates, etc. It's a huge weight off my mind knowing that such competent staff are taking care of my flat. Update: Three years later I'm still with Gibbs Gillespie, and still receiving excellent letting and management service for my flat. Over the past ten years there have been several staff changes in the Uxbridge office but continuity has been seamless. Superb service from polite and efficient property managers. Highly recommended. Update: Over the past few months I've had problems with outgoing tenants and the Gibbs Gillespie Uxbridge office has been extremely helpful in resolving numerous issues. Nancy Welter not only facilitated the departure of the tenants but also coordinated a major refurbishment of the flat: replacement of windows, painting, repairs, and so on. I'm delighted with the prompt and friendly service I've received from her and her colleagues.

Aynsley · 14 June 2023

★★★★★ 5/5

Google

Moved in to the property on short notice so grateful to the Landlord and Gibbs for pushing it through quickly. Having said that, the condition of the house was not the greatest so i have been doing some works myself but credit to the Landlord and Divina / Nicole from Gibbs who have been very patient with me constantly chasing to rectify any issues... people from this industry often get criticized but these guys have been transparent and have taken time to explain any issues to help me understand the situation which i greatly appreciate.

Mamun · 14 June 2023

★★★★★ 5/5

Google

Our property maintenance was taken over from Northfields to Gibbs Gillespie and it’s gone from us giving 0 stars to 5. As tenants we feel listened to and issues are handled with urgency. Communication is really great - all tenants are out the country at various times however Chloe our property manager always manages to get things fixed and contractors available when we are too. We didn’t think it was possible to have our home looked after this well, we really thank you for caring about us living happily and safely in our home.

Lauren · 14 June 2023

★★★★★ 5/5

Google

Lewis and Rohaan very professional and recommended. Thank you.

Richard · 16 March 2026

★★★★★ 5/5

Google

I highly recommend Gibbs & Gillespie. They managed to find me new Tennants within the estimated time frame they had given. I dealt with Liam Osborne who was thoroughly professional throughout the whole process, and was always on hand to answer my queries. Their referencing process is very thorough, reducing the liklihood of receiving bad Tennants. I look forward to continuing a trusted relationship with Gibbs Gillespie. Having dealt with other high street agents in the area, I can safely safe Gibbs Gillespie is the no. 1 choice for Hillingdon and Uxbridge.

Sab · 14 June 2021

★★★★★ 5/5

Google

David Hewinson has been great throughout the purchasing process of our new home. Very happy that we worked with Gibbs Gillespie. All was straightforward and everything worked out perfectly.

ST · 18 August 2023

★★★★★ 5/5

Google

David and team have been a real help with our recent transaction. By far the easiest and most helpful estate agent we have dealt with in the past! Thanks Again David!

Berish · 14 June 2023

★★★★★ 5/5

Google

I had interacted with Gibbs Gillespie as a tenant - found the whole process to be hassle-free and transparent across the period of my tenancy, including check-in, during and check-out. Usually spoke with Chloe F, who was always very prompt and accurate in her responses - thank you for a straightforward experience! Overall great. Minor suggestion for improvement: Could be clearer about which services are handled by GG vs sub-contracted, so tenants know what to expect and from who

Zak · 14 June 2023

★★★★★ 5/5

Trustpilot

Great professional service

Great professional service from Esther Macedru. Thank you for the clear communication and service.

Harry · 21 September 2026

★★★★★ 5/5

Trustpilot

Happy Camper

I would like to say a big thank you to David and his team from sales at the Uxbridge branch for all the hard work, effort and time they put into selling my property. A HUGE SHOUT OUT TO Dareen, the sales progressor who went above and beyond to ensure the completion of my property. It was a tough few months of waiting with my buyers solicitor responding slowly to the sale file but thanks to Dareen, who was on the case, I managed to finally complete! Dareen remained professional throughout. She always responded to all my calls and emails. Many thanks, from one happy customer :)

Trusted · 22 April 2021

★★★★★ 5/5

Trustpilot

Amazing

Firstly I would like to say a big thank you to Sinead from the sales team for all of her hard work assisting with my purchase! Such an amazing girl, she remained professional throughout and went above and beyond at times when she didn’t have to. Also thank you so much to Elaine for her help and bubbly character that lifted my spirits at the stressful moments experienced with this purchase. Great team & I would definitely work with them again in the future.

Tanika · 10 April 2021

★★★★★ 1/5

Trustpilot

Pinner Branch - Incompetent & Unapologetic

First things first, no Estate Agent is perfect (I have only ever found one that was); however, Gibbs Pinner Branch is one of the worst we have experienced - and this is after living in various parts of the country and renting for over 20 years.The 'minor' issues - being harassed for monies allegedly owed for a renewal of contract. Proof provided by us that money had been paid in good time resulted in a response that this had been allocated to the wrong account by Gibbs.... that was it, no apology.Contacting the Landlord to state that we had not paid the rent increase - proof provided that the right amount of rent was paid and Gibbs were attempting to extract additional rent from us a month early. This was blamed on an 'administration error' - although by this point we were on our 7th year in the property and 4th contract, with rent increases coming into force in the same month previously. On this occasion we did receive an apology for the 'inconvenience'.The following month, informed the landlord once again that we had not paid the rent, this time the full amount - again proof provided that the right amount of rent was paid. No contact from Gibbs regarding this at all, it all went via the Landlord, even though Gibbs had informed LL they were attempting to get in touch with us.The next month, Gibbs contacted the landlord AGAIN to state that the full rent had not been paid by us - Gibbs did NOT contact us at all. Proof provided AGAIN that full rent had been paid. NO contact from Gibbs at any point, so no apology.The major issue is that Gibbs seem to happily represent Landlords who do not follow the correct processes in regards to ending tenancies - no doubt as they believed that they would be the sole Estate Agents used to market the property as the LL wanted to sell. One does wonder if they would have been so quiet about this if they knew the LL always planned to use another agent.We found out that the 'No Fault' eviction was not done correctly part way through the notice period given to us, but decided not to pursue this any further with anyone at that time as we just wanted out. However, BE AWARE - Gibbs Gillespie, Pinner Branch - STAY AWAY IF A TENANT

JenniN · 5 April 2021

★★★★★ 5/5

Google

AMAZING AMAZING AMAZING.. My overall experiences of estate agents had been tainted until my dealings with Gibbs Gillespie. Professional, efficient, friendly and communication was 10/10. Thanks Liam and Katie for moving soo fast to secure my homePositiveResponsiveness, Quality, Professionalism

Anthony · 25 August 2022

★★★★★ 5/5

Trustpilot

Exceptional service

It has been extraordinary experience of purchasing a property through Gibbs Gillespie, Amersham branch. Very friendly and professional team. Special thanks to Daniel Hemsley. Daniel truly cared about my requirements and he went above and beyond to make sure I had secured right property on time, amidst volatile and ludicrous market conditions. This does not just end here, Daniel also supported me throughout the journey until completion. I would highly recommend Gibbs Gillespie for house purchase or sale.

Gaurav · 19 August 2021

★★★★★ 5/5

Trustpilot

Great, attentive Service!

Really pleased with the service that I received from Sophie Hayes regarding maintenance issues. She listened carefully to the situation and acted professionally in a short space of time and keeping me updated on developments. Thanks Sophie!

Jason · 28 October 2022

★★★★★ 5/5

Google

i did get a studio flate on rent with the help of jessics all team is very helpfull but jessica did too much for us she helped us in paperwork and everything make easy for us it was firts time we get flat by property agen it was great 💯 . now i want to say to others do not haysitate gibbs is best👍. …

Sana · 14 April 2024