Trusted Agent profile · Uttoxeter
★★★★★
152 reviews across 2 platforms
9a Market Place, Uttoxeter, ST14 8HY
John German's office in Uttoxeter, at 9a Market Place, is rated 4.8 out of 5 across 152 reviews on two platforms, including 135 Google reviews rated 4.9.
Every review we hold for the Uttoxeter office, from every platform, shown as written. First names only.
5/5
GoogleI would just like to thank the staff at John German Uttoxeter for the fast response to my request listing a new property in Uttoxeter, Rachael Johnson kindly organised a meeting at the property to include myself to check the property for re let, Rachael is very professional, using skills only gained through experience, Thank you.
5/5
GoogleWow! What can I say? John German Uttoxeter have restored our faith in estate agents. Polite, friendly and caring whilst still being professional with a great service. Matt in particular is simply amazing. Blown away by his wonderful attitude and friendly approach. Nothing is too much trouble for him. Definitely recommend John German for all your buying and selling needs in the housing market area.
Thank you so much Penny for taking the time to leave us such a fabulous 5* review. We are so pleased to have restored your faith in Estate Agents and will pass your thanks on to Matt and the team. All the best!
1/5
Trustpilotwe arrange to view a property in Burton…
we arrange to view a property in Burton road Derby, The response was oh we have 5 viewings, month later property still on the market. No call back as we arrange to view it, we attend but no one was there or and contact to follow up. The current market is tasty for investors like us and we don't need to be mess about.If I was the vendor I would be p...ss. We are cash buyers and will not waste our time with estate agents like this.
5/5
GoogleStaff were always friendly and helpful. If there was a problem that could not be solved there and then they would always come back with a solution.
Dear Patricia, Thank you for taking the time in leaving a fabulous 5* review for our Team in Uttoxeter. We always aim to offer a great level of customer service. It will be my pleasure to pass on your kind comments to the Team. Wishing you all the very best.
5/5
TrustpilotFantastic service!
Becci and Jayne offered outstanding and professional service. Kind, knowledgeable and efficient. We recommend them, without hesitation!
5/5
GoogleFrom start to finish John German were professional, helpful and proactive. Matt, Jayne, Jessica and the wider Uttoxeter team kept us informed throughout the process, ensuring the sale progressed without issue. Would highly recommend!
Dear Gareth , thank you for leaving such a a great 5 Star review regards the sale of your home, and it will be my pleasure to pass your comments on the team. Wishing you all the best.
5/5
GoogleFantastic service all round. Got my property to market really quickly. Great communication in relation to viewings booked and prompt feedback from those viewings. Found a buyer really quickly and it’s all now completed. Extremely happy with everything, highly recommend.
Thank you for fabulous 5 Star review Linda, great to hear the sale of your home went through very well and I will pass your kind comments on to the Uttoxeter Team. Wishing you all the best. June Reeves, Sales Director
5/5
TrustpilotAmazing agents in Uttoxeter
Amazing agents in Uttoxeter! Jessica Norton was outstanding when we suffered an unbelievably difficult chain! She basically saved us from loosing our house that we wanted to buy! She deserves a pay rise! Great work team!
5/5
GoogleMatt came out to value our property and spent time explaining our options, the photographs taken were excellent, totally professional. Emily, Jayne and Debbie in the Uttoxeter office have been so supportive and professional throughout. Thank you ladies. Overall we have been delighted with the help, support and professionalism and have no hesitation in recommending them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Alan, for taking the time to leave us such a fabulous 5* review.
5/5
TrustpilotFantastic Customer Service
Massive thanks to Reiss and the team at Lichfield for all their help and also thanks to Claire who was on hand to help progress the sale through as fast as possible.
5/5
GoogleVery efficient, kept us update all through the process
Dear Debbie, thank you for taking the time in leaving a 5* review! We aim to offer the best customer service. It will be my pleasure to pass your feedback on to the Uttoxeter Team. May i take this opportunity to wish you all the very best.
5/5
GoogleThe whole team was excellent. Becky was friendly, professional and very efficient. Becky and the team answered all of the questions we asked in a very quick and supportive manner which made the process go very smoothly. A highly recommended service. Thank you from Karen & RoyPositiveResponsiveness, Professionalism
5/5
GoogleJohn German have been exemplary and have delivered a service far superior to any other letting agency I’ve ever dealt with. We had a very tight turn around with needing to move into rented accommodation following completion on a house sale and against all odds the team managed to sort things out for us at lightning speed. We are so grateful! Friendly, efficient and generally lovely team.
Thank you for taking the time to leave such a fantastic review, we are delighted to have been able to help! Wishing you the very best from all of us at John German - Tracey Glenn, Lettings Director
5/5
GoogleI have always used this company and I can not fault them, the communication is great, the team cannot do enough for you and professional at all times, they keep you updated all through the process and at times go above and beyond - highly recommend
Kerry, thank you so much for the 5* review and the lovely comments. Our sales team at Uttoxeter will be delighted that their hard work, and customer service, is paying off. We wish you all the best in your future. Andy Jones, Director.
5/5
GoogleExcellent support and feedback throughout. A professional and friendly team always available to help and advise. I would definitely recommend and work with John German again.
Thank you for the 5 Star Review Mr Humphries, very much appreciated..
4/5
GoogleJohn German were helpful all through the process of selling the property and kept us informed of what was going on.
Thank you so much for your kind review Christine. We aim to deliver on customer service and keeping our clients uptodate and informed during the whole process. Thank you and wishing you all the best.
5/5
GoogleVery professional and so helpful. Feel they went above and beyond to assist in the sale of our house. They over can any issues that were put in front of them
Thank you for your 5-Star Google review and delighted to read that we 'went above and beyond'. We wish you all the best - Andy Jones / Director.
5/5
GoogleGreat service, our property was quickly advertised, for sale board promptly put up and potential buyers came looking. Finally sold the house for the price we wanted. Very happy 🙂 …
Thank you for your 5-Star Google review and delighted we could sell your house, for the price you wanted. We wish you all the best - Andy Jones / Director.
5/5
GoogleExcellent customer service from start to finish of the lettings process. All staff are very helpful and professional. I would highly recommend.
Thank you for your 5* review Alan. I will pass on your comments to our Lettings and Management Team. I am very pleased you were happy with the service! Many thanks Tracey Glenn, Lettings Director
5/5
GoogleThis is the best estate agent I have ever had the pleasure to deal with. They are professional, flexible and go out of their way to provide a first class service from start to sale. They were able to sell my bungalow when other agents had promised the earth and failed to deliver. I would recommend to anyone who is putting their property on the market.
Debbie, thank you so much for leaving this lovely review. We are really pleased you were happy with the service we offer and greatly appreciate your recommendation. From all the team at John German Estate Agents.
5/5
GoogleAbsolutely fantastic.
Dear Deborah, Thank you for taking the time in leaving such a fabulous 5* Review for our Uttoxeter Team. Our aim is to offer the best customer service from the very start until Completion. May i take this opportunity to wish you all the very best.
5/5
GoogleVery efficient, helping with chasing up solicitors and appeared to take ownership for pushing things along!
Dear Robin, Thank you for your 5 Star review for the Uttoxeter Sales & Progression team. We are really pleased you were happy with the customer service , we wish you all the best for the future. with kind regards June Reeves Sales Director .
5/5
GoogleFabulous Team at John German Uttoxeter. Always professional and willing to go the extra mile. We would certainly look to use them again in the future and have no hesitation in recommending. Matt in particular is a star!
Dear Charlotte, thank you so much for the 5* review and your kind words. Providing a professional level of customer service is what we strive for and to hear we've gone the extra mile is fantastic. We'll be sure to pass this onto the sales team in Uttoxeter AND Matt himself. Kind regards - Andy Jones, Director.
5/5
GoogleJohn German were excellent throughout the whole process of renting my house. Super efficient, professional, friendly and incredibly easy to deal with
Hi Helen - thank you for your review! I am really pleased that you are impressed by our lettings and management service and will pass on your feedback to the team. They will really appreciate it! many thanks Tracey Glenn, Lettings Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John German's Uttoxeter office has 152 reviews across two platforms: 135 on Google, 17 on Trustpilot (across the whole business).
John German Uttoxeter is rated 4.8 out of 5 across all 152 reviews, and 4.9 out of 5 on Google from 135 reviews.
John German Uttoxeter, 9a Market Place, Uttoxeter, ST14 8HY.
