John German Uttoxeter reviews

★★★★★ 5/5

Google

Absolutely amazing team. Would especially like to thank Jo, Emily & Jane for all their help and support. All the staff are friendly and professional. From start to finish they kept us in the loop, arranging viewings of the property and making sure that the sale went through efficiently, answering any questions or helping with any problems we encountered. Would highly recommend.

Donna · 2 October 2024

★★★★★ 5/5

Google

Amazing agents in Uttoxeter! Jessica Norton was outstanding when we suffered an unbelievably difficult chain! She basically saved us from losing our house that we wanted to buy! She deserves a pay rise! Great work Jessica!

Steve · 18 June 2023

★★★★★ 5/5

Google

Recently dealt with Matt Slater and the team, they were very helpful and reactive, couldn’t do enough for us when searching for a new home and selling our current home. Will use again and reccomend

Matt · 18 June 2023

★★★★★ 5/5

Trustpilot

Really good customer service

Really good customer service, very helpful, supportive and professional. The communication was first class and nothing too much trouble, Highly recommend. Special thank you to Sarah and Iain. Much appreciated and well done John German Team Ashby 💪

Deborah · 21 December 2024

★★★★★ 5/5

Google

Excellent experience with John German Estate Agents, from my initial enquiry right through until completion. Estate agents usually get a bad name but this team were great. Debbie was very responsive and kept everyone informed along the way - Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Joseph · 18 June 2022

★★★★★ 5/5

Google

The team at John German couldn’t have been more helpful. From day one we were kept ‘in the loop’ by phone and/or by email. We were always kept appraised of the interest in our property, and all procedures were carefully and simply explained. From the moment we met Reece ( who made the valuation and took the photographs), we had a good feeling about the company. From that point, it was largely Debbie who organised things on our behalf, with imput from Emily and Jayne. All three had a dedicated team approach. The staff are cheerfully supportive and take much of the worry out of what could otherwise be a very stressful situation. We feel confident in their management of our sale and also that our potential buyers will have have been treated with the same degree of care and respect. Thank you again Team German!

Susan · 23 July 2023

★★★★★ 5/5

Google

Staff were very attentive at every stage. Would highly recommend John German Estate Agents.

Jeremy · 16 February 2026

★★★★★ 5/5

Google

I purchased my property from JG I could not fault them, from front of house to everyone behind the scene. The staff showing me property they were all excellent. I'm sure if it wasn't for them chasing up my agent and solicitors the whole process would have taken longer. I wish I had chosen JG to sell my property!

Sandra · 23 September 2024

★★★★★ 1/5

Trustpilot

Awful customer service

Awful customer service. Asked to view a house and gave availability and details on our position. Was then emailed asking for availability and details on our position…which we’d already given! I replied, as I really wanted to see the house, and got an out of office saying they were away for a week. So I forwarded the thread to the main office account. I then had to chase because after two days, no one replied to me. I was then emailed again asking for availability and explanation of my current position! Which I’d already given twice. Absolutely shocking customer services. Never did view the house, as we’ve put an offer in elsewhere and it was taking too long to arrange anything, just couldn’t get anymore. I feel for the vendor, as the house was really suitable for us and we may have made different decisions in what to buy, had we actually managers to arrange a viewing!

MRS · 26 February 2025

★★★★★ 1/5

Trustpilot

Poor, poor service!!

We have used John German twice and this is definitely the last time. We gave them the benefit of the doubt the first time, but not again. We sold the house within a few weeks and we thought great! JG booked viewings, we had 3 no shows, at weekends too, a woman that didn’t want to live in this area and other carpet treaders! When the house sold, it took 6 months to complete! JG kept telling us they couldn’t contact the other estate agents in the chain, which I find a little hard to believe! We had very little correspondence from JG (uttoxeter branch) and we were doing all the chasing! We feel JG work mostly for the purchaser, but it’s the seller paying them!!! The so called sales negotiator wouldn’t return my calls, in fact, once she was at her desk, then miraculously disappeared! I’m still waiting for that return call! Then any correspondence from her was always sent to our solicitor and she would cc me in the email! I would’ve liked to have been contacted, not find out what was happening with OUR house, through an email to our solicitor! Poor, poor service!!! When we finally completed, after threatening to withdraw, the sales negotiators were only interested in handing the keys to the purchaser! Everyone around us commented on how long this house took, to go through and this reflected on JG! No recommendations from us!

Mandy · 15 February 2025

★★★★★ 5/5

Google

Myself and my partner relocated to Uttoxeter for work and were apprehensive about finding somewhere as we are completely new to the area. From start to finish John German were brilliant, very professional and helpful. Becky, who dealt with most of our process, was so friendly and efficient and it really made this stress free. Tina showed us around the property and was super happy to answer questions about the local area. On move in day, the gentleman who handled the key release was very welcoming and wished us well. Thank you John German, we would recommend you to anyone looking for property in this area.

Mitchell · 18 June 2023

★★★★★ 5/5

Google

Absolutely brilliant service from the start. The lettings team are fantastic, nothing too much for them and very responsive with everything with a positive response. Jessica who I viewed the property with was very helpful and informed me of everything I could wish to know. Becky who managed my application process also couldn’t have been more helpful with everything I asked no matter how small and made me feel at ease throughout the process. Charlie who released the keys to the property I am letting give everything a once over and gave me a welcome pack which was really thoughtful and topped the whole process off. I wouldn’t recommend any other estate agents. A big Thankyou for all your help.

Lily · 18 June 2023

★★★★★ 5/5

Google

Recently moved into the area very pleased with the service I received very friendly and helpful. Special mention to Debbie and Emily thank you so much for your help.

Emma · 18 June 2023

★★★★★ 5/5

Google

Provided an excellent service. Vicki kept us informed throughout the purchase on all details, and went above and beyond to ensure all our questions were answered. Highly recommend and would certainly use again in the future.

Tim · 22 August 2024

★★★★★ 5/5

Google

Great work thank you

Meredith · 16 January 2026

★★★★★ 5/5

Google

Excellent experience with John German. We were looking to rent and the help we received was fantastic. They kept us informed throughout and were very patient when we had an issue with references. We are now looking forward to living in our new home and know we can contact the great team if we have any issues. Thank you to everyone.

Kyle · 20 November 2023

★★★★★ 5/5

Google

Selling your home is always a stressful time but Matt and the team at Uttoxeter were excellent. They made the whole process as straight forward as it could be and were in constant communication keeping us updated. First class service from start to finish

Martin · 19 June 2017

★★★★★ 4/5

Google

Professional, organised and pro-active. We achieved our sale at a good price with the minimum of fuss.

Pete · 10 August 2025

★★★★★ 5/5

Google

Have used John German to rent out a property for past year and just renewed with them again and found them to be really helpful. Would recommend them to anyone thinking of renting out a property that doesn’t want the hassle of self managing it

Andy · 27 July 2024

★★★★★ 5/5

Google

Excellent service and staff couldn’t fault them at all thank you

Kim · 4 October 2025

★★★★★ 5/5

Google

Becky has been fantastic! made our experience so easy and hassle free. Always lovely to talk to and so helpful! Made a stressful time easy! Thank you!! 100% recommend dealing with Becky!

Katie · 18 June 2021

★★★★★ 5/5

Google

The whole team at John German were excellent during my house selling process. From the initial valuation through to completion, everyone was very professional, knowledgeable and courteous. I loved the photos and sales brochure they did for my property and the house sold within days. I would recommend JG without reservation and they would always be my first choice in Uttoxeter.

Angela · 18 June 2023

★★★★★ 5/5

Google

I found the staff at John German to be the most supportive and friendly people who were kind and helpful. They guided us through the process of purchasing our house and offered advise and guidance when we weren't sure about something. They also provided a nice gift box for when the purchase completed which was a nice surprise.

Matt · 18 June 2023

★★★★★ 2/5

Trustpilot

Poor coms

Frustrating. Coms is poor. One moment there is a probate the next is what probate ??!!! Poor responsiveness too.

Broadie · 5 October 2024