Every review we hold for the Uttoxeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn't recommend John German highly enough. They got our sale and purchase through to exchange under quite challenging and fustrating circumstances. Easily to contact and always happy to chase down the chain and they updated me very frequently. They really couldn't have done more, particularly Claire from the Stafford Sales progression team. Hopefully we won't be moving again, but if we do I would have no hesitation in instructing them again.
Chrissy · 18 June 2022
Agent replied · 17 June 2024
Dear Chrissy, thankyou for your wonderful 5* review. We are so pleased you were happy with our service and will pass on your kind feedback to the team. All the best in your new home.
★★★★★ 5/5
GoogleThis was my first time using a letting agency. My experience with all the team at Uttoxeter was wonderful, especially Jessica and Becky. They were very friendly and professional and extremely quick to get back to me and advise and inform me of the progress, making it a quick and stress free process.
I would certainly recommend them.
Helen · 18 June 2023
Agent replied · 17 June 2024
Thank you for your amazing 5* review Helen! Becky and Jess said you were a pleasure to deal with over the letting of your property. Best wishes Tracey Glenn Lettings Director
★★★★★ 5/5
GoogleCouldn’t fault them for selling and buying, went above and beyond to help. Struggled to even view properties and getting call backs call back from some agents. Competitively priced but a superior service :-)
Dale · 16 March 2026
Agent replied · 16 April 2026
Dear Dale ,
Thank you for your wonderful 5 * review.
We’re delighted that you felt supported with both your sale and purchase, and that our team went above and beyond throughout. Providing a responsive, high-quality service is extremely important to us, so your feedback is greatly appreciated.
Wishing you every happiness in your new home, with kind regards Sarah Hill FNAEA Sales Director
★★★★★ 5/5
GoogleMany thanks to the John German team for their help and support in all processes, from finding housing to signing the contract and receiving the keys. The staff is very responsive and helpful. Since this is our first time renting in this country, this support was very important to us. All communication and online signing of documents is very conveniently built, which allows you to save time and avoid unnecessary paperwork. We are very glad that we are cooperating with you.
Doryn · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your review! I will pass your thanks onto our Lettings and Management Team. Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleThe first time I've ever used an estate agents and there are plenty to choose from in this town. After visiting 4 we decided to use John German and we were not disappointed. I felt that I was give straightforward advice and had a clear idea of the costs involved. Found some of the others had a few hidden costs. Matt and the team were fantastic all the way through what was a lengthy sale (due to our buyers solicitors) and kept me informed every step of the way. Would recommend them to anyone thinking about moving.
Lee · 19 June 2017
Agent replied · 17 June 2024
Lee, thank you for taking the time to leave us a review. We are so pleased you chose John German to help with your move and are delighted you were happy with our service. From all the team at John German Estate Agents.
★★★★★ 5/5
GoogleI visited a couple of Estate Agents in Uttoxeter and John German offered, what it seemed at the time, a better value package. And they certainly delivered as promised, in a very efficient, friendly and professional manner. The property needed to be sold quickly and auction was recommended. They were 'spot on' with their advice and guide price. The whole process was owned by John German, from showing people around, liaising with Solicitors, marketing etc, and they attended the actual auction. They provided regular updates along the way. The stress of selling the house was taken away and they provided all the support that was needed. A remarkable and very recommended Estate Agent, Thank you.
Tracy · 19 June 2017
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review. We are extremely pleased you were happy with our service and should you in the future, require any further assistance we'd be delighted to help again. Best wishes from all the team at John German Estate Agents in Uttoxeter.
★★★★★ 5/5
GoogleBrilliant experience, very friendly staff and have had multiple viewings with Tina who has been very helpful, with good knowledge on the properties we have seen and the local area.
Jack · 16 March 2026
Agent replied · 16 April 2026
Dear Jack , thank you for your lovely 5 star review for the Uttoxeter Team , and for your kind mention of Tina who always enjoys showing clients around properties and we agree , she is always knowledgeable. We wish you all the very best , with kid regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleJohn German in Uttoxeter stepped up when our house sale through another estate agent stalled. They improved the marketing, and were able to secure a sale at close to the asking price in a relatively short period of time. During the process …
Ian · 16 November 2025
Agent replied · 16 April 2026
Dear Ian, Thank you for taking the time in leaving such a fabulous 5* review ! It will be my pleasure to pass on your very kind comments to the Team at Uttoxeter who will be delighted as they really do go out of their in offering the best … More
★★★★★ 5/5
GoogleThe Uttoxeter Team have provided exceptional sales and advic to me during the sale of my home in Doveridge.
Matt Slater has been incredibly honest and pragmatic about the changes housing market. Utterly professional.
The administration team have consistently positive and responsive to my situation and expectations.
Bill · 21 October 2023
Agent replied · 17 June 2024
Dear Bill, thank you for your 5* review and comments. Fantastic to know that, as always, Matt was honest and on-point with his customer service. Thank you again and we wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleWe have just used the services of John German to sell our house. The experience from start to finish has been amazing. From the lovely Matt who marketed the house, the great ladies at the Uttoxeter branch who sorted a buyer on the same day …
Jools · 16 October 2025
Agent replied · 9 October 2025
Dear Jools, Wow! What an outsanding 5* Review! Firstly I cannot Thank you enough for your extremely kind comments regards the Team at the Uttoxeter office. With special mentions to Matt and Vicky Hughes! All the team take a huge amount of … More
★★★★★ 5/5
GoogleWe were looking for house to downsize into to be closer to family.The process was all dealt with very quickly. We viewed only one property which we knew would be ideal after we were shown round by the Agents. Our solicitor was in the town which also helped when documents had to be signed. We were very happy
Chris · 11 June 2025
Agent replied · 9 September 2025
Dear Mr Smyth, Thank you for leaving such a fabulous 5* review. I am so pleased to hear the service we offered was efficient and you were very happy. It will be my pleasure to let the team know your feedback and may I take this opportunity to wish you all the very best in your new home.
★★★★★ 5/5
GoogleFantastic service provided by the John German team with help finding and securing rental property in a very competitive market. A very special mention to Becky Scargill - an absolute credit to JG, cool under pressure and someone that does what they say they will do! Thanks Becky!
Gareth · 23 July 2023
Agent replied · 17 June 2024
Thank you for your 5* review- we will pass on your thanks to Becky on our Lettings team. Kind regards Tracey Glenn Lettings Director
★★★★★ 5/5
GoogleStaff at John German were absolutely fantastic! They really tried their best to help us find a suitable house and were friendly, helpful and professional at all times. They were very supportive when our first purchase fell through and …
Coral · 16 November 2025
Agent replied · 16 April 2026
Dear Carol, Thank you for taking the time in leaving such a fabulous 5* Review! It will be my pleasure to pass on your review to the Uttoxeter team who 100% go above and beyond in their customer service with a special mention to Jayne! May … More
★★★★★ 5/5
GoogleJust want to say a massive thank you to Becky Scargill for all the help she has provided over the last few weeks! She's been so kind, lovely and accommodating not to mention hugely responsive to emails which is always a great thing! Thank you so much!
Olivia · 18 June 2023
Agent replied · 17 June 2024
Thank you so much for your 5* review- we will pass on your thanks to Becky in out Lettings and Management Department- hope the move went well! Best regards Tracey Glenn Lettings Director
★★★★★ 5/5
GoogleBecky and the team were very helpful with our moving process and managed to fit the move in date to our schedule. All immediate issues with the property were dealt with quickly and allowed for a comfortable move in process. I would highly recommend this company for all those looking to rent in the area.
Henry · 18 June 2022
Agent replied · 17 June 2024
Thank you for your 5* review Henry - it is great that you are pleased with the service!
★★★★★ 5/5
GoogleWe have used John German to advertise and manage our rental property for the last year. I can confirm that they have been very helpful and knowledgeable in every aspect. Becky was particularly helpful and continues to be a valued contact.
Jim · 21 September 2023
Agent replied · 17 June 2024
Thanks for your 5* review Jim - you are lovely to deal with and we are happy to help! We will pass on your thanks to Becky in our Lettings and Management team. Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from John German when selling my home. From the very first meeting, they were professional, knowledgeable, and reassuring. They gave excellent advice on pricing, marketing, and presentation, …
Sammi · 16 October 2025
Agent replied · 9 October 2025
Dear Sammi, Thank you for leaving such a Fabulous 5* review for our Uttoxeter Team! This gives us so much pleasure to read as the Team do excel in their customer service as they love what they do, selling homes. I will happily pass on your … More
★★★★★ 1/5
TrustpilotTerrible service
I would not recommend taking up a rental if it is managed by John German. Having once been a landlord I understand how difficult it is, and therefore, I ensured I was the perfect tenant. I kept the property spotless, the garden tidy and clean and ensured the property was returned in a fabulous condition. John German tried to blame carpet stains (left by the previous tenant which were actually on the inventory when I took tenancy) on me, they accused me of using different paint (when I actually used the builder's paint supplied) and would not allow me access to the house to fill in a tiny dent in the wall caused by ill-fitting curtain poles (put up by the landlord) and instead I had to pay £100 for this to be fixed.
Heather · 15 May 2025
★★★★★ 5/5
TrustpilotThe staff at the Ashby branch are…
The staff at the Ashby branch are absolutely amazing, going above & beyond for us when buying our house. Nothing is too much trouble for them!!! If you are thinking of selling or buying would definitely highly recommend them. Mr & Mrs H 😊😊
Caroline · 18 April 2026
★★★★★ 5/5
GoogleI can highly recommend John Germans lettings service; they offer a very professional service with great customer care. All the staff I dealt with were helpful, well informed and very friendly. Excellent!
Helen · 29 October 2025
Agent replied · 12 November 2025
Thank you so much for your 5* review Helen - it was a pleasure dealing with you! Many thanks Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleExcellent experience selling our house with John German. Professional and good communication throughout
Mark · 9 April 2026
Agent replied · 16 April 2026
Dear Mark , Thank you so much for your lovely 5 * review for the Uttoxeter team . We’re delighted to hear that you had such a positive experience selling your home with us. It’s especially lovely to know that you felt supported through clear and consistent communication, as we know how important that is during the process. We really appreciate you taking the time to share your experience, and we wish you all the very best in your next chapter, with kind regards Sarah Hill Area Sales Director
★★★★★ 5/5
GoogleAbsolutely amazing team. Would especially like to thank Jo, Emily & Jane for all their help and support. All the staff are friendly and professional.
From start to finish they kept us in the loop, arranging viewings of the property and making sure that the sale went through efficiently, answering any questions or helping with any problems we encountered. Would highly recommend.
Donna · 2 October 2024
Agent replied · 23 October 2024
Dear Donna , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Uttoxeter . They are a brilliant team . Best wishes, June Reeves , Sales Director.
★★★★★ 5/5
GoogleAmazing agents in Uttoxeter! Jessica Norton was outstanding when we suffered an unbelievably difficult chain! She basically saved us from losing our house that we wanted to buy! She deserves a pay rise! Great work Jessica!
Steve · 18 June 2023
Agent replied · 17 June 2024
Steve, thank you so much for such a fabulous review and we'll pass it onto Jess who will be delighted. Thanks again - Andy Jones, Director.
★★★★★ 5/5
GoogleRecently dealt with Matt Slater and the team, they were very helpful and reactive, couldn’t do enough for us when searching for a new home and selling our current home. Will use again and reccomend
Matt · 18 June 2023
Agent replied · 17 June 2024
Thank you for your fab 5 star review Matt, Uttoxeter are a brilliant team and will be thrilled to read your comments , wishing you all the best for the future .
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