Trusted Agent profile · Uttlesford

Beresfords Great Dunmow reviews in Uttlesford

4.7

★★★★★ Excellent

851 reviews across 2 platforms

27/31 High Street, Great Dunmow, CM6 1AB, Uttlesford, CM6 1AB

Beresfords's office in Uttlesford, at 27/31 High Street, is rated 4.7 out of 5 across 851 reviews on two platforms, including 139 Google reviews rated 4.9.

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4.9 / 5

139

Reviews on Google

This office

Trustpilot logo

712

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Uttlesford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great and reliable estate agent you could trust

Great, reliable estate agent. Managing my property for let with care and attention to detail. Frequent periodical property check and taking care of regulation compliance really free my mind. Thank you all of you: Tracey, Kate, Tessa, Leanne, Alex and Dominic! You are the best!Thomas of Shrub End

Little · 20 March 2023

Agent replied · 28 October 2024

Hi Katy,Thanks so much for posting your review and including positive feedback regarding the service provided to you by our lettings team in Colchester. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Deposit help

Very swift, concise and straightforward help from Hannah. After summarising a situation with a long history, my deposit was sorted almost immediately with her help.

Cormac · 19 August 2024

Agent replied · 28 October 2024

Hi CormacThanks for providing us with your feedback. I am pleased that Hannah was able to process the return of your deposit swiftly following the end of your tenancy. We all offer our best wishes to you for the future.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

probably one of the most helpful estate…

probably one of the most helpful estate agents i have ever had the pleasure of being in contact with, from start to finish.

Joshua · 5 September 2024

Agent replied · 28 October 2024

Hi JoshuaThanks so much for your kind words. We all very much appreciate you taking the time to leave your feedback and 5* rating.Steven Bond Managing DirectorResidential Lettings

5/5

Trustpilot

High quality of customer service

High quality of customer serviceThe best experience I have had in my life, from the beginning to the end of this process they understood, helped, and support and update me in every single step Thank you for everything

Consumer · 8 November 2023

Agent replied · 28 October 2024

Thank you for providing your feedback. I was pleased to read that you were assisted and supported throughout your recent transaction with our Company. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

4/5

Trustpilot

Tom and James have been tremendouly…

Tom and James have been tremendouly helpful in my quest to rent apartment.Their timely info update with patience and constant follow up with prospect is topnotch.Good job guysThank YouTunde

Tunde · 13 May 2024

Agent replied · 28 October 2024

Hi TundeI was pleased to read that both Tom and James have been helpful in finding you a suitable apartment to rent. I know they will both be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Google

Very helpful staff, christine was amazing

Usama · 22 April 2025

Agent replied · 22 June 2025

Hi Usama, It’s great to receive your positive feedback and I am pleased that Christine impressed. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Excellent communication,and really…

Excellent communication,and really knowledgeable. Can always contact either via email or phone and response is swift. Lauren, made what could be a stresful situation really easy by her efficient and timely communication. Also, was fully informed on every process to aid me make informed decisions.

Grace · 11 April 2023

Agent replied · 28 October 2024

Hi Grace,We really appreciate you taking the time to provide your feedback. I was pleased to read that our lettings team have communicated with you effectively and that you felt they were knowledgeable. We will always do our very best to ensure that our client's experience of the lettings process is as stress free as possible, and it is good to know that on this occasion we managed to achieve this.Steven BondManaging Director - Residential Lettings

2/5

Trustpilot

The worse atention

The worse atention, I am trying to contact with this agency, and they don't reply my emails... Really bad atention after they take the money... I still waiting response for more than 1 month

Raúl · 20 January 2024

Agent replied · 28 October 2024

Hi Raul,I was sorry to read your comments which state that one of our letting branches are not replying to your emails. This is highly unusual and furthermore, in any correspondence that we send to you our contact details not only include an email address, but also a telephone number. Nonetheless, I want to make sure that the correct branch replies back to you, but unfortunately within your review you did not state which one of our branches you were dealing with. Please email me directly: sb@beresfords.co.uk and I will make sure that a team member from the relevant branch makes contact with you straight away. I am sorry that you have experienced these issues, but hope that we can now resolve this situation for you.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Professional & courteous service

Calm, efficient, courteous and professional service. Geraldine conducted her inspection with ease. A true credit to the Beresford's team. Well done!

Thenichols · 16 October 2025

5/5

Trustpilot

The whole process was great

The whole process was great. I was regularly communicated with via email or telephone. Very satisfied with my experience, and the free coffees were a nice bonus!

K · 31 May 2024

Agent replied · 28 October 2024

Many thanks for taking time out to post your review. It is great to read that you have been satisfied with the service provided to you. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

We had a great experience with James. His professionalism and dedication truly sets him apart, making him one of the finest agents we have ever come across.

Faryal · 28 May 2024

Agent replied · 25 October 2024

Hi Faryal Thank you for posting your recent review. It was great to read that your experience working with James at our Chelmsford lettings office has been a positive one and that you found him to be professional and helpful throughout. I know he will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Great service and amazing professionals. Thank you!

Mariano · 25 March 2025

Agent replied · 10 October 2026

Hi Mariano Thank you for providing your recent review. I am pleased that you have been happy with the service provided by our lettings team in Dunmow. We all appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

4/5

Trustpilot

Adam and Rylie are fantastic very…

Adam and Rylie are fantastic very helpful. As an office a little poor at communicating I had to keep chasing to get updates.

Nick · 20 September 2025

5/5

Trustpilot

So I’ve been dealing with Hannah GRANT

So I’ve been dealing with Hannah GRANT, who I found to be very professional, polite, very knowledgeable and very prompt with her replies, regarding my enquiry to rent a property. A true asset to Beresfords. Terry SAINT.

Terry · 23 October 2023

Agent replied · 28 October 2024

Hi TerryThanks so much for taking the time out to provide us with your positive feedback regarding Hannah. I know she will be very grateful for your kind words and 5-star rating, as we all are.Steven BondManaging Director - Residential Lettings

4/5

Trustpilot

Helpful

Helpful, friendly and knowledgeable

Leeanne · 9 March 2026

5/5

Trustpilot

I was very happy with service provided…

I was very happy with service provided by Beresford's from Daniel coming around for market valuation, my property being put up for sale and my house selling within 2 week's. I was given weekly updates of sale from Saffron who was very helpful.I would not hesitate to use Beresford's Estate Agents again .Nicola Pain

Nicola · 1 March 2022

Agent replied · 28 October 2024

Hi Nicola,Many thanks for the 5 star award for Daniel and Saffron, who are based at our office in Brentwood. Both are focused on providing the best possible customer service, from the first point of contact through to exchange and completion. They will guide and support throughout the transaction, ensuring all parties are regularly updated. They will appreciate your kind comments and look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

5/5

Trustpilot

Great team

Great team, very professional and quick to find a tenant. Would recommend to anyone looking to rent a property.

Albert · 29 September 2024

Agent replied · 28 October 2024

Hi AlbertThanks so much for your positive review. I am pleased you found our local lettings team professional in their approach and that they managed to find you a suitable tenant very quickly. It's great that you would recommend us to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

A fully professional team .

A fully professional team and it is a pleasure to deal with all the members who were dealing in respect of our property

Mr · 23 July 2024

Agent replied · 28 October 2024

Hi KalyanaramanMany thanks for providing us with your positive feedback following your recent dealings with our local lettings team. Its great that you found them professional throughout the process. As a business we invest heavily in ongoing staff training and development, so it is nice to read such comments.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Amazing customer service!

We have recently rented a property through Beresfords and have mainly been dealing with Abby. She has been a delight to deal with, always pleasant and promptly answering any questions we have. She has made the process simple and enjoyable for us. I would recommend Beresfords for anyone looking to rent a property.

Molly · 1 April 2022

Agent replied · 28 October 2024

Hi MollyI really appreciate you posting your recent review and I am pleased that you have been impressed with Abby Johnson. It is great that you would recommend us to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great communication

Great communication, really friendly staff and we were kept up to date at all times with what was going on and what the next steps would be. It’s a stressful time moving but they have made it all so easy and straightforward. Thank you!

Lisa · 9 March 2023

Agent replied · 28 October 2024

Hi LisaIt was great to read your positive comments following your recent dealings with our lettings team. I am pleased that they kept in touch with you throughout the transaction and made things a little less stressful for you.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

I think they knew how much we wanted the home, and continued to keep us updated and supported throughout the process. Helped give us time to get our ducks in a row and we’re in year two of our happy home

Troy · 8 June 2023

Agent replied · 28 October 2024

Hi Troy,Many thanks for the 5 star review and positive comments for our team. I am pleased to hear you secured your dream home and have no doubt the team would have done all possible to achieve this. We wish you many more happy years there and look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

I'm really pleased with the help given by Joe

Joe has made my experience as a tenant really pleasant, he has been so helpful whenever I need something and always happy to help!Real friendly member of the team, thank you!

Bell · 25 January 2024

Agent replied · 28 October 2024

Hi Bell,I appreciate you providing your feedback following your recent dealings with Joe. I am pleased that he has been friendly, helpful and approachable. We want all of our customers to have a positive experience when dealing with us and it sounds like, on this occasion Joe has delivered at the level required. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

This is my first time renting and they…

This is my first time renting and they have help with every tlstep o the way and made sure we are completely up to date with every process ⁸

Bobby · 7 March 2024

Agent replied · 28 October 2024

Hi BobbyThanks so much for taking time out to post your recent review. I am pleased that our local lettings team assisted you effectively during your first experience of renting a property. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

The team have been very professional to…

The team have been very professional to deal with and have shared their knowledge throughout the process

Stevepradyhotmail.com · 20 September 2024

Agent replied · 28 October 2024

Hi SteveThanks for the positive feedback following your recent dealings with our local lettings department. I am pleased that you found them both professional and knowledgeable.Steven BondManaging Director - Residential Lettings

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