Every review we hold for the Upminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Nikola as my estate agent, and I couldn't be happier with the experience. From the very start, Nikola was incredibly helpful, attentive, and professional. She guided me through every step of the process, making what could have been a stressful experience smooth and seamless. Nikola's expertise and dedication were evident throughout, and I felt supported and informed at every turn.
Rilwan · 18 June 2024
★★★★★ 5/5
GoogleThank you to Chris and Abbie for their unwavering support over the year!
Veronica · 11 May 2025
Agent replied · 11 May 2026
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us!
★★★★★ 5/5
GoogleWould definitely recommend Balgores. Special mention to Ricky and Donna for fantastic communication.
Helen · 11 May 2025
Agent replied · 11 May 2026
Good afternoon,
Thank you for taking the time to leave us a review.
It's great to hear how fantastic our agents, Ricky and Donna, has been … More
★★★★★ 5/5
GoogleWe have used Balgores for our last two moves and both times they offered a great service. Chris and the team were really helpful with our latest move, offering help and advice along the way. I would strongly recommend using them.
Daren · 15 May 2025
★★★★★ 5/5
GoogleI had a very smooth experience with the Balgores team - Chris, Michelle, Donna and Ricky. The nature of the purchase was such that we had a really short timeline to make the purchase. The team made sure that they were always available to …
Adeoye · 16 September 2025
Agent replied · 8 May 2026
Good morning,
Thanks for your review, we're delighted you're happy with our service.
It's great to hear that you feel our agents Chris, Michelle, Donna and Ricky, … More
★★★★★ 5/5
GoogleLuke Harrington from Balgores made the mortgage process so much easier and stress free. He explained everything clearly, found me a great deal, and kept in touch from start to finish. I really appreciated his honesty and guidance, …
Maya · 8 November 2025
Agent replied · 13 April 2026
Good morning,
Thank you so much for your kind words.
We're delighted to hear that Luke made the mortgage process easier and stress … More
★★★★★ 5/5
GoogleGlad I chose Balgores Upminster to sell my house, as a girl living on my own Abbie in particular made it less stressful, put my mind at ease after a tense time and ensured everyone coming through the door had been thoroughly background …
Danielle · 16 September 2025
Agent replied · 8 December 2024
Good morning,
Thank you for your kind words about the Upminster branch and in particular Abbie. We will be sure to let her know. … More
★★★★★ 5/5
GoogleEveryone involved in the sale to completion service has been very professional and pleasant. It may cost a little more but it is worth it. Chris took the lead and was very well supported by Ryan, Ricky and Abbie. They managed all viewings …
Alex · 16 September 2025
Agent replied · 13 April 2026
Good morning,
Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
★★★★★ 5/5
GoogleI would highly recommend Balgores Upminster. The whole team was brilliant from start to finish with the sale of my flat. We moved to Balgores after a bad experience with another local agent and it was worth every penny. All the staff …
Elizabeth · 16 September 2025
Agent replied · 13 April 2026
Good afternoon,
We are so pleased we were able to offer a more positive experience following … More
★★★★★ 5/5
GooglePeter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such …
Grace · 16 September 2025
Agent replied · 25 October 2024
Good afternoon,
We're delighted to hear that our mortgage team and Peter in particular, were so helpful. We will be sure to let him know. … More
★★★★★ 5/5
GoogleChris and Donna have both been amazing from start to finish. They worked tirelessly to help us achieve a very tight timeline from going to market through to completion and expertly managed our expectations from day one. We opted for their …
Ian · 16 September 2025
Agent replied · 22 December 2024
Dear Ian,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. We … More
★★★★★ 5/5
GoogleVery professional, and excellent service.
I was keep fully informed by a highly motivated team.
Vic Wiffen
Victor · 23 April 2026
Agent replied · 7 May 2026
Good morning,
Thank you for your review.
We’re delighted to hear that you found our service very professional and that … More
★★★★★ 5/5
GoogleChris West is absolutely brilliant and a rarity in that he has a deep understanding of the mortgage and housing market but also is a really lovely person who 'gets it' - which is so important at what is a really stressful time in your life, especially in a market of ever rising interest rates! No matter what curve balls come throughout the process Chris was responsive, understanding, always looking for alternative ideas, and usually solved them faster than you'd think even possible.
Daniella · 31 January 2023
★★★★★ 5/5
GoogleAfter our initial meeting with Chris from Balgores Upminster we felt that he was highly motivated and we were confident that he would work hard to secure a purchaser for us. Throughout the process Chris was always professional, listened to our requirements for marketing and made suggestions on ways to move forward without pressurising us. Phone calls, emails and messages were always replied to promptly and we felt assured that the team at Upminster were dealing with our sale without having to constantly check with them. A sale was secured within a couple of weeks which was sooner than we had expected. We would highly recommend the team we dealt with - Chris, Abbie & Donna.
N · 31 January 2023
★★★★★ 5/5
GoogleNothing but positive things to say about Ricky & his team at Balgores’s Upminster, would highly recommend, was always helpful and available to talk regarding the sale of my property, Secured viewings and offers on my property in a short period time. Thanks for all your help
James · 13 July 2025
Agent replied · 13 April 2026
Good afternoon,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. … More
★★★★★ 5/5
GoogleMark was very professional.
Omotosho · 11 May 2025
Agent replied · 11 May 2026
Afternoon,
Thanks for leaving us positive feedback. We're delighted to hear that Mark was very professional. We really appreciate your feedback. … More
★★★★★ 5/5
GoogleWe got a fantastic service from Balgores Upminister from the moment we met with Ricky Nelson during the viewing our property to the completion of the process. Staff were very responsive and helpful in navigating the process, Donna Hickey …
Jane · 16 September 2025
Agent replied · 25 October 2024
Hi,
Thank you for your glowing feedback following your recent experience with Ricky Nelson and the rest of the team. We'll be sure to pass this on to them. … More
★★★★★ 5/5
GoogleAn efficient and friendly service, great communication throughout.
Fay · 12 June 2026
Agent replied · 15 June 2026
Hi Fay,
Thank you for your kind feedback. We’re pleased to hear that you received an … More
★★★★★ 5/5
GoogleI would highly recommend the Balgores team. From the initial meeting with Ricky to sort the marketing, which he did extremely well, through to the absolutely fabulous Donna - without who I'm sure we wouldn't have completed on time! - thank you all for helping me through the stressful event that is a house sale!
Mrs · 25 March 2025
Agent replied · 8 May 2026
Good morning,
Thank you for leaving us such positive feedback.
Our goal is to help our customers through what we know can be a stressful time. … More
★★★★★ 5/5
GoogleChris from Balgore’s in Upminster goes above and beyond to help with queries or issues no matter what time it is. Chris always listen and acts upon things straight away. He is always very professional, dedicated and has the best interest for everyone, providing a consistent top level service. Thank you!!
Bella · 8 May 2025
Agent replied · 8 May 2026
Hi Bella,
Thanks for sharing your positive experience with Chris at our Upminster branch. We're glad to hear you received an excellent service. … More
★★★★★ 5/5
GoogleReece Woodhall has performed incredibly well. He assisted me the property for letting. He was well-organised and professional. He kept me informed at every stage of the process, which made me feel confident and secure in my decision-making. …
Muhammad · 16 September 2025
Agent replied · 8 December 2024
Good afternoon,
Thanks for your review, we're delighted you're happy with our service.
It's great to hear that you feel our agent Reece was well organised and … More
★★★★★ 5/5
GoogleBalgores Upminster are quite simply put, 'the best estate agents in the area'. Outstanding communication from start to finish, with a honest and personalized approach. Genuine care and support was given throughout the selling process at all …
Stacey · 16 September 2025
Agent replied · 8 December 2024
Good morning,
Thanks for leaving us such positive feedback, we'll pass your kind words on to Billy, Chris and Donna. … More
★★★★★ 5/5
GoogleExcellent service from everyone at the branch, made the process for purchasing our first home very pleasant, the team kept on top of everything including solicitors when needed and kept us informed from start to finish, would highly recommend using the team for their services if purchasing a home.
Vijay · 8 May 2025
Agent replied · 8 May 2026
Good morning,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to our team. … More
★★★★★ 5/5
GoogleWould definitely recommend Balgores. Special mention to Ricky and Donna for fantastic communication.
Helen · 1 December 2024
Agent replied · 8 December 2024
Good afternoon,
Thank you for taking the time to leave us a review.
It's great to hear how fantastic our agents, Ricky and Donna, has been throughout your experience and how professional you've found them to be.
Kind regards,
Balgores Property Group
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.