Every review we hold for the Upminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe wanted to say a huge thank you to Peter Walker (mortgage broker) and Claire for helping us secure our first home. They have been so helpful throughout with loads of useful information and guidance. There were no sales techniques used, …
Charlotte · 16 September 2025
Agent replied · 8 December 2024
Morning,
Many thanks for leaving us a review. We'll pass your kind feedback onto Peter.
A huge congratulations on purchasing your first home. … More
★★★★★ 5/5
GoogleI want to give a huge thank you to Peter Walker at Balgores for his outstanding service. From start to finish, Peter was amazing. The communication was excellent, he was available almost every time I needed to reach him and kept me informed …
Steven · 17 August 2025
Agent replied · 25 October 2024
Good Afternoon,
Thanks for your review, we're delighted you were happy with our service.
It's great to hear that Peter & Claire were so helpful, and got things done in … More
★★★★★ 5/5
GoogleI would highly recommend Balgores Upminster for anyone who wants to sell their house. They were professional from day one through to exchange of contracts. Special thank you to Chris and his team for their organised and professional …
Fisun · 16 September 2025
Agent replied · 8 May 2026
Hi Fisun,
Thanks for leaving us such a lovely review, we really appreciate it. It's great … More
★★★★★ 5/5
GoogleWe just got our keys to our first home today! Absolutely delighted with their service. Abbie, who made our journey a delight; longs waits and paperworks seemed endless but having her by our side throughout the process really helped us! We …
Melis · 9 September 2026
Agent replied · 14 August 2026
Hi Melis,
Thank you for sharing such a lovely review. We’re delighted to hear that Abbie … More
★★★★★ 5/5
GoogleThe team at Balgores Upminster branch made selling our house a smooth process. The entire team are extremely professional and hard working. A special mention to Ricky who provided the initial valuation and support throughout the sales …
Thomas · 16 September 2025
Agent replied · 7 May 2026
Good morning,
Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback and are glad to hear that Ricky, Abby and our team … More
★★★★★ 5/5
GoogleAbbie and Katie have been absolutely brilliant throughout the whole process. Always helpful, professional and quick to respond, and they’ve made everything as smooth and stress-free as possible. Really appreciate all their help and would definitely recommend them!
Daniel · 23 September 2026
Agent replied · 28 September 2026
Hi Daniel,
Thank you for taking the time to share your feedback. We’re delighted to hear that Abbie and Katie provided such helpful and professional support throughout the process. Keeping things moving smoothly and responding quickly is an important part of the service we aim to provide, so it’s lovely to know they made your experience feel stress-free. We really appreciate your recommendation and kind words.
Kind Regards,
Balgores Upminster
★★★★★ 5/5
GoogleWe sold our property with the Upminster branch and from our initial appointment with Ricky Nelson to the completion of the process he was fantastic. Donna kept us updated re solicitors which was very reassuring. We would definitely recommend Balgores for sales or purchases. Thank you
Roy · 11 May 2025
Agent replied · 10 November 2024
Good Morning,
Thank you for leaving us a review and for letting us know about your recent experience with Ricky and Donna. … More
★★★★★ 5/5
GoogleChris listed and sold our old home and helped us find our perfect new one. The chain became a bit tricky when our original buyer pulled out, but Chris acted quickly and found us another buyer who was just as good, if not better. …
Jordan · 9 July 2026
Agent replied · 25 June 2026
Hi Jordan,
Thank you for your wonderful feedback. We’re delighted to hear that Chris … More
★★★★★ 5/5
GoogleIf you want an agent who actually wants to sell your house and an agency that is pro active at every touch point before during and after sale, literally save yourself the pain and distress I went through thinking they all offered the same …
Donna · 8 July 2026
Agent replied · 15 June 2026
Hi Donna,
Thank you for your kind feedback. We’re delighted to hear that Chris and the … More
★★★★★ 5/5
GoogleI cannot recommend them enough! Ricky, Peter and Claire were extremely helpful with the process from start to finish and were always available to answer questions. Their knowledge on the local and national property market and mortgage market is second to none. 10/10 service!
Jack · 11 May 2025
Agent replied · 25 October 2024
Dear Jack,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with us, we'll pass your feedback … More
★★★★★ 5/5
GoogleI recently let a property through Balgores and the process was smooth, quick and professional. From the very first meeting Mark Claxton has been very helpful and is always on hand to answer questions promptly, giving us a peace of mind throughout the process.
Sajith · 11 May 2025
Agent replied · 8 December 2024
Good afternoon,
Thank you for leaving us a review and for letting us know about your recent experience with Mark. … More
★★★★★ 5/5
GoogleRicky Nelson has been absolutely brilliant. He was organised, future thinking and diligent when helping me secure the property I wanted. Communication was always clear, transparent and zero waiting time. Thank you so much Ricky and Balgores team for all your hard work.
Rachael · 11 May 2025
Agent replied · 25 October 2024
Good afternoon,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ricky Nelson and the rest of the team. We … More
★★★★★ 5/5
GoogleReally good experience selling through Balgores Upminster. Ricky and the rest of the sales team were very professional and good at communicating and realistic with sale expectations and sold property fast. Donna the Sales Progressor was also great and kept things moving.
CLJ · 7 May 2025
Agent replied · 7 May 2026
Good afternoon,
Thank you for taking the time to share your experience with our Upminster branch. We are grateful for your positive feedback and are pleased to hear that Ricky, … More
★★★★★ 5/5
GoogleBalgores offers a wide range of properties, our experience with their Upminster team was fantastic. Ricky and Donna were always available to address our queries promptly and professionally. …
Kavitha · 16 September 2025
Agent replied · 8 May 2026
Good morning,
Thank you for letting us know about your recent experience with our Upminster branch. … More
★★★★★ 5/5
GoogleA big thank you to Abbie who went the extra mile to make sure the purchase of our new home went smoothly.
Nothing was too much trouble, always sorted any questions and came straight back to me.
Well done.
Paul · 11 May 2025
Agent replied · 25 October 2024
Good Afternoon,
Many thanks for leaving us a review. We'll pass your kind feedback onto Abbie.
A huge congratulations on completing the purchase of your new home.
Balgores Property Group
★★★★★ 1/5
GoogleVery disappointing experience with Balgores Upminster. Our first home purchase took around 8 months and, despite being genuine and committed buyers, we felt that communication and transparency were lacking throughout the process. We were …
G · 9 August 2026
Agent replied · 24 July 2026
Thank you to bringing this to our attention .
Out branch manager is investigating your complaint and will revert back to you asap
★★★★★ 5/5
GoogleExcellent service from Luke! He was efficient, reassuring, and communicated brilliantly throughout the entire mortgage process. He took the time to explain everything, answered all my questions, and really put my anxious mind at ease. The …
Dominika · 9 July 2026
Agent replied · 2 July 2026
Hi Dominika,
Thank you for your wonderful feedback. We’re delighted to hear that Luke … More
★★★★★ 5/5
GoogleCan’t recommend them enough! We are sitting in our own beautiful home at this moment enjoying a coffee in the garden. All thanks to these people. This should have happened years ago for us but when you don’t meet the right people with the skills you step back. It’s so important to get advice from someone experienced and efficient!! Thanks Peter Walker, Claire, Chris & Balgores Team
Sandra · 15 May 2025
★★★★★ 5/5
GoogleCan't recommend Balgores (Upminster) highly enough! I was badly mucked about by a previous estate agent and decided to give Balgores a go. They arranged several viewings for my property within THREE days of it going onto the market …
Nigel · 8 June 2026
Agent replied · 29 May 2026
Hi Nigel,
After a frustrating experience elsewhere, it's fantastic to hear that our estate … More
★★★★★ 5/5
GooglePeter and Claire were incredibly helpful and responsive throughout our mortgage process. They kept a close eye on the market, providing constant updates and ensuring we were always well-informed. Highly recommend their services!
Martin · 8 May 2025
Agent replied · 8 May 2026
Hi Martin,
Thanks for taking the time to leave us a review. We're thrilled to hear that you found Peter and Claire so helpful and communicative. We appreciate you … More
★★★★★ 5/5
GoogleBelgores is the best letting agency that I have encountered and Agent Reece is most professional, helpful, supportive and kind. I recommend any prospective tenant to use Belgores. They are simply the best!
Bernard · 8 May 2025
Agent replied · 8 May 2026
Good afternoon,
Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
★★★★★ 5/5
GoogleAn excellent service all round from Chris West and the team. Extra thanks to Abbie and Donna in helping us through the process and to achieve the desired deadline. Would highly recommend
Steve · 7 May 2025
Agent replied · 7 May 2026
Good morning,
Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
★★★★★ 5/5
GoogleExcellent service from start to finish. The team was professional, responsive, and kept us informed throughout the entire process. They made buying/selling our property much less stressful and were always available to answer questions. Highly recommended.
Parneet · 12 June 2026
Agent replied · 15 June 2026
Hi Parneet,
Thank you for your kind feedback. We’re delighted to hear that the Upminster … More
★★★★★ 5/5
GoogleI would 100% recommend Balgores Upminster, Chris Abbie & Donna was brilliant throughout the whole process fantastic communication , nothing was too much trouble ..So thank you so much for everything
Tracey · 8 May 2025
Agent replied · 22 December 2024
Good Morning,
Thanks for your kind review. We'll pass your thanks onto Chris Abbie & Donna and the rest of the team. … More
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