Trusted Agent profile · Uckfield
★★★★★
174 reviews across 3 platforms
94D High Street, Uckfield, TN22 1PU, TN22 1PU
Part of Freeman Forman, see every office.
Freeman Forman's office in Uckfield, at 94D High Street, is rated 4.4 out of 5 across 174 reviews on three platforms, including 135 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Freeman Forman Uckfield Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uckfield.
Every review we hold for the Uckfield office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful to stay agents always available to help. Very professional I would recommend them.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleToby and the team at Uckfield were fabulous organising a collection of signs for the Children's Respite Trust for our charity Golf Day. They were professional, generous and all round brilliant - thank you!
Thank you for your thoughtful 5* review Abigail! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Googlei found Anna Tempest to be very professional efficient, polite pleasant and friendly. Willing to answer any questions, happy to give advice if needed, didnt rush us, took her time to explain anything. i would recommend Anna,and give her ten out of ten. kind regards Mrs.Jan Hunt.
It’s really lovely to read another 5* review and recommendation Janet. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe have recently purchased our new home through Freeman and Foreman at Uckfield, this process was particularly difficult and lengthy but we got there in the end. I would like to acknowledge Matthew Wright and his team for their efforts in dealing with our case, they were fantastic and always cheery and bright. Thankyou Matt, it was a pleasure dealing with you . Best wishes Lynn & Steve HarmerPositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleService was excellent and free flowing throughout our house purchase at Freeman and Forman. Lyla went above and beyond to meet all our expectations, would highly recommend.
Thank you Adam for taking the time to leave us your stunning recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe agents we dealt with were fantastic from start to finish. Very friendly, informative and helpful. Always responding well to emails and recommending services. Thank you so much Natasha and Fiona for all your hard work and efforts to make buying our first new home that much more special.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSuch a swift process with Freeman and Foreman in Uckfield. I dealt with Lyla, and she went above and beyond, so accommodating. Thank you so much!
Many thanks for the great 5* review and your kind words Rachel. Best wishes, Lucy, Customer Relations.
5/5
GoogleSophie and her team were so helpful and informative when I went into their branch to begin my property search. Such a great experience with her and the team !
Thank you for taking the time to leave us this amazing 5* review Jack. Kind regards Lucy, Customer Relations.
5/5
GoogleWe visited Freeman forman letting this and have been very helpful jasmin from the letting team had been great in helping us find a place to rent
"Thank you for choosing Freeman Forman Lettings! We are thrilled to hear that Jasmin from our team provided excellent service in finding your perfect rental. It was our pleasure to assist you in your search. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGood experience with finding a property with this estate agent! Janine went out of her way to help us move in quicker which we really appreciate as otherwise we would have been homeless for a few days, thank you so much! Highly recommended by us! :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
3/5
GoogleAll of the staff at Freeman Forman those being Anna and Jack were to say the very least Helpful, knowledgeable, polite, punctual and very pleasant. They do seem to go the extra mile and I would not hesitate in recommending them under any circumstances.
Thank you for taking the time to leave us your review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleFreeman Foreman helped me last year when I was looking for my new home. They were a great help and found somewhere suitable really quickly. Toby called me this week to check in after a year of being in my new place, and I really appreciated the gesture. He was kind and professional and it's comforting to know he took the time to follow it up and see if I needed anything. Great work!
Thank you for your brilliant 5* review and thank you for your kind words Katie. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFrom start to finish I have been very…
From start to finish I have been very impressed with Freeman Forman especially Lauren who was very supportive and responsive to any of my queries. It was a challenging chain of 7 !! But she dealt with everything very calmly and efficiently. I’m so happy to be moving into my dream house and I would not hesitate to recommend Freeman Forman Ringmer
5/5
GoogleEveryone I have spoken to at Freeman Forman have been really helpful and responsive in a professional and friendly manner. A special thanks to Natasha for helping us with our move from start to finish. She has continually updated me at each stage of the purchase and I am extremely grateful for her help and guidance throughout the whole process!PositiveResponsiveness, Quality, Professionalism
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
1/5
TrustpilotHawkhurst Freeman Forman
From the very start, this estate agent overpromised and underdelivered. In 9 weeks, we have had just one viewing, and even that seemed questionable. It only happened after we expressed how unhappy we were with the lack of progress, and the conversation ended with: “Give us the share as we have so much interest.” We agreed, yet no interest at all followed. The manager, Charlie, made numerous promises of contacts with “potential interest” and used misleading sales tactics to get us on their books. We were persuaded to give them sole selling rights and even to hand over the shared ownership element of our home, supposedly because they already had buyers lined up, which, in reality, they did not. They pressured us into signing manipulative 16-week sole agency contracts, knowing they had no genuine options to sell. If there had been any real intention to sell, such lengthy contracts would not be necessary. This feels designed purely to advertise their company via our property and pad out their portfolio, rather than genuinely work to sell our home. We do not believe the staff in the Hawkhurst branch have enough experience in the industry, and they appear poorly equipped to deliver a professional service. We explained to Charlie the importance of honesty and the urgency of our sale. More promises followed, but no action. In the first week, one representative even laughed about another property agent taking six weeks to get us a viewing, saying they would defiantly get us more than 1 viewing, and sadly, they did not .. with no viewings for much longer. Overall, the experience with the Hawkhurst branch has been frustrating, misleading, and unprofessional. We feel our time has been wasted and our trust abused. Based on our experience, we cannot recommend this agency.
5/5
GoogleWe are very happy with the service that Janine and her team have given us.. They navigated us through a letting during Covid : we were moving to New Zealand and needing to isolate for two weeks . They found us a tenent before even putting the house on the market. We would fully recommend their servicePositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are very happy with the service that Janine and her team have given us.. They navigated us through a letting during Covid : we were moving to New Zealand and needing to isolate for two weeks . They found us a tenent before even putting the house on the market. We would fully recommend their servicePositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotUnbelievable staff
Where do I start. This well established estate agent. Have gone above and beyond. I'm not one to write a review. But if it wasn't for all the hard work. Dedication from the unbelievable staff at freemanforman then we wouldn't had the chance to move into our new house. All the staff are lovely. Rellay polite. Most importantly they work constantly hard to get things moving and done. Thanks again to everyone at freemanforman.
5/5
TrustpilotThe most helpful estage agents!
Freeman Forman in Uckfield helped me move into my new apartment. Thank you to Anna, Jack & Janice for showing me moving house doesnt have to be stressful! I went from an aweful experience from one of their competitors to dealing with the a stress free team that always kept to their word. From the beginning of collecting my keys to the handing of them over they helped with every situation, always got back in a timely manner, and are the kindest people to deal with for moving house. The landlord was the sweetest lady, leaving me cleaning products and extra bits ready for my tenancy. They were also very understanding when I advised I would have to end my contract due to the cost of living crisis. I will definately be returning for help with hopping on the mortgage ladder. Highly recommend these guys.
5/5
TrustpilotFantastic service from start to finish.
Fantastic service from start to finish. Stuart Smith was just amazing and we couldn’t have done it without him. I was helping my elderly parents sell their home from 500 miles away to move up with us. Stewart’s help was invaluable. We requested viewings by open day and it was done. Stuart stayed all day and was such a support to my elderly and slightly confused parents. Everything was explained to them fully. Stuart was literally on hand from marketing to completion. He drove miles out of his way on many occasions to assist with paperwork.. Thank you to the whole Freeman and Foreman team for your professionalism and for all the little extras you did for us.
5/5
GoogleAnna and Janine were so helpful during the whole process with our first move. Would highly recommend.
Sarah Finch thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GooglePurchasing a property I was lucky enough to be introduced to the wonderful Jena Dadswell. She dealt with everything needed to complete the sale, from meeting me for a viewing to working tirelessly chasing up solicitors to get a quick completion. Jena was professional and friendly throughout and I hope Freeman Foreman appreciate her as much as I do.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleDaryl and his team are a credit to the company, i would recommend them to friends and family in the area as they always kept me up to date with what was happening, viewings were always done at a sensible amount of notice and no pressure approach is why i will use them again. Thank you Uckfield Branch!
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleToby helped us get out flat and provided great service very happy thank you Toby!
Thank you for taking the time to leave us this tremendous 5* review Marley. Kind regards, Lucy, Customer Relations.
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Tell us what you need and we'll put you in touch. Freeman Forman Uckfield Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Uckfield.
