John D Wood and Co Lettings Twickenham reviews

★★★★★ 5/5

Google

We recently sold our family home in Twickenham through John D Wood St Margaret’s office and were extremely pleased with the service. Simon took care of us from start to finish keeping us informed at all times. We cannot thank him enough for the professional and personal service provided. I would recommend Simon and John D Wood to anyone thinking of selling in the local area.PositiveResponsiveness, Quality, Professionalism, Value

Ceryn · 20 June 2021

★★★★★ 1/5

Trustpilot

Bizarre

I contacted Claire Carter after receiving a leaflet through my door, to see if they are interested in selling my house. I had a visit from 'Charlotte' the same day, to do a valuation. Then I never heard from them again. Obviously not interested in selling houses. Timewasters. Bizarre.

Sue · 20 June 2026

★★★★★ 1/5

Trustpilot

AVOID THIS DISHONEST AGENCY

Worst real estate agency I've ever dealt with. Almost going to bring them to court.Razvan Boerean was our property manager. We have been trying to get our deposit back for more than a year. Every time we called there was some excuse like "He's out for lunch" or "He's on annual leave soon" followed by "he'll call you back". He didn't call us back and we've had to chase our deposit for months. It's been more than a year since we moved out and still haven't gotten our deposit back yet. Furthermore, our emails are just ignored and not even an explanation for such a delay or the costs of any deductions was given. Our naivete has been taken advantage of because we didn't know that our deposit insurance only lasted for 3 months and now they are very obviously just trying to steal our deposit. I have sent the last email to them with a 14 day deadline for an explanation or my deposit back. In a week if I don't receive anything I will take all the evidence I have and bring them to court.Avoid this unscrupulous company for your own safety.

Alex · 2 October 2023

★★★★★ 5/5

Google

We are locked down with the corona-virus and not expecting being able to let our flat for many weeks then out of the blue Laura called to say she had a tenant who had seen the flat before lock down and no wanted to rent it. With Laura’s patience and guidance the letting happened quickly and efficiently, all done remotely. Laura made it all a very pleasant experience, thank you.PositiveResponsiveness, Professionalism

Robert · 26 August 2020

★★★★★ 1/5

Trustpilot

Withholding deposit despite contract terms, Avoid.

Terrible experience with the move-out process. Our contract states the deposit must be returned within 10 days. It has been over 20 days and John D Wood still refuse to release it because the landlord "hasn't replied."

Will · 5 January 2026

★★★★★ 5/5

Trustpilot

Massy Eslami of John D Wood looks after…

Massy Eslami of John D Wood looks after my rental flat in Chelsea for which we have an annual front door inspection. She is always very helpful and highly professional ensuring that the inspection is completed.

Nicky · 9 September 2026

★★★★★ 5/5

Trustpilot

Very helpful!

I had a very positive experience with the team at John D Wood, Wimbledon Village. Although they were acting on behalf of the seller, they were consistently supportive and professional throughout the entire process. From the initial bidding stage through to completion, they helped me navigate each step clearly and efficiently, even with a challenging seller involved.

EJJ · 17 April 2026

★★★★★ 5/5

Google

Highly recommend Simon and Jane from John D. Wood! They made our home purchase a breeze with their expertise and professionalism. Responsive, detail-oriented, and genuinely committed to finding us the perfect home. Grateful for their exceptional service!

Cem · 17 April 2024

★★★★★ 5/5

Trustpilot

Property buying transaction…

I completed a flat buying transaction with David, Simon and team from John D. Wood Earl's Court LondonDavid and team were responsive and well understood my property expectations from startI was only contacted with regards to the viewing of properties that matched my requirements.The team went the extra miles to ensure that the final phase of the transactions was completed as expected.I would highly recommend the service of John D. Wood and most particularly, of Dacid and Simon who worked in partnership with me during that transaction

AFC · 10 August 2023

★★★★★ 5/5

Google

We are first time buyers and purchased a property through John D Wood. Simon and Jessica were great from start to finish, regularly updating us on the progress of the purchase and answering any questions that we had. As we are refurbishing the property, we needed access quite a few times to get various quotes/measurements, and they were both very helpful in letting us in when needed. We wouldn’t hesitate in recommending them.

Polly · 21 June 2019

★★★★★ 5/5

Trustpilot

I began renting my flat with John D

I began renting my flat with John D. Wood, Fulham Road, in 2010. I live in Edinburgh, so it was important for me to have good management and choice of tenants. in both these area they have been exceptional. They dealt promptly with any issues. in particular the management of Eduard Popa and Stephen English have been first class.I decided to sell the flat this April. Huw Jones has been in charge, and once again his service has been first class. A number of people looked at the flat, I selected a buyer, and we conclude next week. My compliments to the professionalism I received which ensured a very satisfactory outcome.

John · 29 June 2023

★★★★★ 5/5

Google

Laura Purvor has looked after our property for several years, and placed a great tenant that is perfectly suited to the property and our situation. Laura is always on hand to deal with any bits and pieces as they crop up, and working with a letting agent that is available and contactable is important to us, so we value this greatly. I can't recommend Laura highly enough !.

Viktor · 20 June 2020

★★★★★ 1/5

Trustpilot

Radyah Sultana, so rude and unprofessional

Radyah Sultana at Docklands & City office, who is in charge of the paperwork, was so rude, unprofessional, dishonest and impatient. I have received passive-aggressive threats from her and had a really bad experience.We worked smoothly with Egle and David, and paid the deposit very early.However, the contract was ready only 3 days before moving in, even though all the reference checks were ready two weeks ago!I understand that Radyah was sick for a few days, but I am unhappy that she made an excuse and LIED that the reference checks were just done yesterday. Now because of her inefficiency, I have to be efficient.Well, I am a customer, and she is the god.

Jianyi · 14 February 2023

★★★★★ 5/5

Google

Does anyone ever have anything nice to say about 'Estate Agents'? No, me neither until I discovered John D Wood & Co. I feel cared for, valued and respected as a tenant, rather than ignored, dismissed and like a transaction - not a human. Laura and the team, thank you for breaking the stereotype.PositiveProfessionalism

Gareth · 20 June 2022

★★★★★ 5/5

Google

A big thank you to Simon Philip & Jane Marshall for all their hard work in marketing and selling my property in St Margarets. They have both proven to be thoroughly professional, highly efficient, great communicators and generally extremely pleasant to deal with. Many thanks.

Peter · 17 April 2023

★★★★★ 5/5

Google

Just wanted to say how pleased I was with JDW in St Margarets. As my let came to an end and I was considering options they managed to find me a tenant without even having to advertise, and enabled only 1 week downtime between lettings.... so great work, and many thanks to Laura and the team for thisPositiveResponsiveness

Richard · 26 August 2021

★★★★★ 1/5

Trustpilot

AVOID JDW AT ALL COSTS

PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.

Bryn · 11 December 2022

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.

R · 17 April 2026

★★★★★ 5/5

Google

I am very pleased with the services of John D Wood & Co Estate Agent, St Margaret’s and their team. Simon Philp for his spot on valuation and knowledge of the housing market and Jane Marshal for her day to day care and professionalism in keeping everyone updated and informed. I would have no hesitation in using their services again and recommend them.

Jasmine · 25 November 2024

★★★★★ 5/5

Google

Had a great experience with the John D Wood team, St Margrets, in finding a flat to rent. Natasha Wilkinson was thoughtful in her suggestions and supported me well through the search. She was able to help me find a great place. I would recommend her and the St Margarets team of John D Wood to anyone looking in the area! Thanks again!

Ketan · 21 June 2019

★★★★★ 5/5

Trustpilot

From start to finish with seeking a…

From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.

Nigel · 29 February 2024

★★★★★ 5/5

Google

We are very pleased with the services that this agency delivered. They are very communicative and kind, Charlotte and Laura made every possible effort for us to find the best house and they were available and helpful at all times. 5 stars and above :) Marcella and Domenico

Dedycated · 20 June 2022

★★★★★ 1/5

Trustpilot

Desperately waiting for the keys

It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.

Sinan · 18 April 2026

★★★★★ 4/5

Trustpilot

John D Wood Wandsworth Positive Feedback

We have dealt with John D Wood in Wandsworth both to purchase a property and to sell one. Our experience has been positive, particular with Stewart Harrison, Head of Sales, who was extremely responsive, knowledgeable and on the ball. Stewart always took the time to speak to us, answer questions and give advice. Jimmy Gallagher was also fantastic.

H · 23 March 2024