Trusted Agent profile Β· Twickenham Β· Surrey

Dexters Twickenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,557 reviews across 1 platform

84 Heath Road, Twickenham, Surrey, TW1 4BW

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Dexters's office in Twickenham, Surrey, at 84 Heath Road, is rated 4.9 out of 5 across 1,557 reviews on 1 platform, including 1,557 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

1,557

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Twickenham office, from every platform, shown as written. First names only.

5/5

Google

Absolutely great company to work with, Barry, Peter, Nina from Twickenham office (and others) went out of the way in sale of our house. Friendly, efficient and very professional all of them! Highly recommend to use this company!

Natasha Β· 5 March 2023

Agent replied Β· 30 December 2023

Dear Natasha, Thank you for your kind comments regarding the Twickenham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emily and Nina we great. I had lots of delays my end as a buyer and they were always helpful and understanding. My delays had seller trying to pull out and they kept the sale going.

Dale Β· 4 May 2023

Agent replied Β· 30 December 2023

Dear Dale, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fantastic service from Kris & Elly who handled the start of the purchase, Nina who managed the rest of the process was brilliant, ensured communication was clear, providing me with regular updates and very efficient with email correspondence and keeping things moving throughout the chain - many thanks!

Emily Β· 30 December 2021

Agent replied Β· 30 December 2023

Dear Emily, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great service from Dexters Twickenham, specifically Alfie, he has a great sense of urgency and turned things around quite quickly, he made securing an apartment a seem less process.

Jason Β· 31 October 2023

Agent replied Β· 30 December 2023

Dear Jason, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Twickenham sold my house speedily in a very uncertain market. Special shout-out to Nina and George who guided me though the process, with excellent communication and service throughout.

Bernie Β· 31 October 2023

Agent replied Β· 30 December 2023

Dear Bernie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

All staff I have dealt with at Dexters (Twickenhman) have been extremely attentive and I couldn't recommend them any higher. They have followed me up throughout every single step of my home purchase process and made sure I was receiving all information I needed and on the right time. You cannot go wrong with them.! Well done.

Luis Β· 29 July 2019

Agent replied

Dear Luis, I wanted to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I am happy to share the positive experience from both purchasing our home and putting a place on rent through Dexters. Everyone had been super helpful, to call out a few names - Eloisa and Taylor have been fab!

SR Β· 30 December 2022

Agent replied Β· 30 December 2023

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Tom Ridgeway and Callum at DEXTERS TWICKENHAM you are Amazing excellent service keep shining guys and Thankyou for making it happen 😊 …

Nabila Β· 23 February 2024

Agent replied Β· 24 March 2024

Dear Nabila, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I am very happy with George . He is very kind , professional and very punctual in showing the property . He never gets tired of showing new ones and giving suggestions . I feel very safe in searching properties with these kind of people and Dexter agency . Thank you

Klea Β· 11 February 2021

Agent replied

Dear Klea, Thank you for your kind words regarding our Twickenham office. The team always work extremely hard to ensure we deliver a five star service, and will enjoy reading your kind comments. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

We found our estate agent Tadhg, very efficient. He was flexible around our day, adjusting times to suit us. He is approachable and friendly and displayed good knowledge of the property market. He was also honest with us.

Amy Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Amy, It’s great to hear that you have had a brilliant experience with our Twickenham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently met up with Callum Gibbons. Excellent salesman. His professional and knowledgeable advice was welcoming and appreciated. It’s refreshing and encouraging to see how helpful this young man was able to explain the real estate. Thank you.

Patricia Β· 30 December 2022

Agent replied Β· 30 December 2023

Dear Patricia, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very Happy with Nathan Winter & Amy, excellent service with complete understanding of what I required at all times. An absolute pleasure to work with, my wife and kids truly thankful for all your help. Look forward to seeing you again on the next purchase. Nathan come and see me when your ready to change your BMW.... lool

Kaz Β· 31 December 2017

Agent replied

Dear Kaz, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great service from all the team in the two years we have used Dexters. Most recently Rhys has assisted with a smooth transition from one tenant to the next...we were sorted within 3 hours of our house coming back on the rental market! Thanks for a stress free experience!

Sian Β· 27 June 2021

Agent replied

Dear Sian, Thank you so much for the fantastic feedback, the team at Twickenham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I recently used dexters and had the pleasure of dealing with Callum, he was very profession and communicative. Couldn’t recommend enough!

Libby Β· 20 March 2024

Agent replied Β· 24 August 2024

Dear Libby, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

1/5

Google

I have scheduled 2 view with them and they bailed me twice. They cancelled the first time with a 24 hours notice because the property owner 'suddenly cancelled it', which is fair enough. We then arranged a second view but they just no show … More

Carl Β· 30 December 2021

Agent replied Β· 30 December 2023

Dear Carl, I understand that Rob from the Twickenham office has already contacted you regarding your review to apologies that no one turned up for the viewing you had booked. As Rob confirmed, you should have been contacted and we are really sorry for any inconvenience caused. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Lesley Alford who looked after us during the sale/purchase was amazing, she constantly kept us up to date on a daily basis with a challenging sale and purchase. She was professional and made it her aim to get our sale and purchase complete as smoothly as possible. Many thanks

Dave Β· 23 June 2021

Agent replied

Dear Dave, We are delighted that you took the time to leave such a fantastic review which the Twickenham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I had a viewing with Luke today he was beyond amazing and extremely helpful I had a great experience I would highly recommend him, outstanding service!!!

C Β· 30 November 2023

Agent replied Β· 30 December 2023

Dear C Madatali, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It has been a great experience with Nitesh as he is helpful and informative on the properties. Also, the properties he shown us fitted our needs.

Ying Β· 30 November 2023

Agent replied Β· 30 December 2023

Dear Ying Pang Yu, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Leah helped me and a friend to find the perfect property in Twickenham. She listened to all our requirements and we found the perfect flat! Her colleagues Rhys and Scarlet also helped with queries we had in her absence. Would highly recommend her and Dexter’s Twickenham if you are looking for a new home!

Linda Β· 31 December 2019

Agent replied Β· 30 December 2023

Thank you for your review regarding your experience with our Twickenham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your … More

5/5

Google

I feel amazing for the quick response from George Goodrich - agent of Dexters right after I sent the viewing request in Rightmove in a few minutes. With few simple enquiries from him, he could already provide some viewing options to me. I am looking forward to the viewing.

Hing Β· 14 May 2021

Agent replied

Dear Hing yin wong, Thank you for taking the time in providing such lovely comments about George in our Twickenham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Taylor moved extremely quickly with the letting of our house , in fact on day one , he secured us a tenant ; we were very impressed indeed . He was also very efficient with all the necessary arrangements that followed . A speedy & professional service , many thanks !

Sally Β· 23 November 2020

Agent replied

Dear Sally, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Very efficient, Leah was awesome

J Β· 13 April 2020

Agent replied

Dear Jojo, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Really lovely agent! Very helpful, friendly and easy to talk to about the property. Thank u Aoife for being so approachable. Looking forward to speaking to u again soon

Melanie Β· 1 September 2023

Agent replied Β· 30 December 2023

Dear Melanie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

So pleased with our rental experience with Dexters. Harriet, Alfie, Nitesh, Eloisa and Taylor have all been amazing and produced a great result for my property! Would definitely recommend. Thanks team!

Georgina Β· 3 July 2023

Agent replied Β· 30 December 2023

Dear Georgina, We are delighted to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Twickenham

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Twickenham won Platinum; Dexters, Hampton won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Twickenham.

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